amber connect AMB362XLG Wireless GPD Tracker Smart Vehicle Security User Manual

: June 6, 2024
: amber connect

User Manual

AMB362XLG
Wireless GPS Tracker
Smart Vehicle Security

Overview

Accessories

Device
Bracket
User guide
Charger
Charge cable

Main Functions

Intelligent power saving
IPX5 water-resistant grande
Tamper alert
Strong magnet installation
Fast charging
10000mAh battery
Listen-in capability

Specification

Frequency: 900MHz	GSM 850/900/1800/1900MHz
Location accuracy	<10 meters
Monitoring range	S5 meters
Working voltage/current	3.7V/60mA
Battery	10000mAh/3.7V industrial-grade lithium-polymer battery
LED	Red: work status
Operating Temperature	-20°C to 70°C
Dimension	1086130 mm
Weight	285g

My Device

Appearance

GSM Indicator

Status	Meaning
Blinking quickly	GSM initialization/No GSM
Blinking slowly	Connect to the Amber Connect platform
Always-ON	Voice calling feature enabled

The GSM Indicator will turn off after the device has been powered on for 3 minutes.
Once the device is on, tap the power button to activate the LED, which will turn off automatically after 60 seconds.

SIM Card

The SIM card should have access to GPRS and SMS. Remove the device cover, switch to OFF and insert the SIM card.

Installation

The device is built with a strong magnet that can be easily attached to any surface with a magnetic pull. To attach the device to a non-magnetic surface, use the 3M foam tape and bracket included in our package.

Problems

| Causes|

Solutions

---|---|---
Poor signal| The signal waves are unable to transmit when using the GPS tracker in places with poor signal reception, such as tall buildings or basements.| Relocate to an area with adequate signal reception.
Unable to boot| The power switch is OFF| Switch to ON
No battery| Charge battery
No SIM card| Insert SIM card
Unable to connect to the□network| SIM card inserted incorrectly| Check SIM card
SIM card has dust, debris| Clean SIM card
Invalid SIM card| Contact network supplier
Not in the GSM service area| Move to the GSM service area
Fail to locate| Poor signal| Move to an area with adequate signal reception
SIM has no access to GPRS| Contact network supplier to get □GPRS service
Always reply “Address inquiry failed”| Contact supplier

Operation

Power ON/OFF

Power on: Press the power button for 3 seconds (the battery switch is in the ON position).
Power off: Press the power button for 3 seconds.

Emergency Number

Set emergency number via App.

Working Mode

Tracking mode (default): GSM is always ON and location data is uploaded in set time intervals.
Ultra-long standby mode: device wakes up and uploads location data based on the preset frequency set up to a maximum of 72 hours of a location update.

Notice: In this mode, commands will NOT be executed until the device wakes up at preset time intervals. You can force the device to wake up and receive
communication by:
a. triggering the tamper alert button at the back
b. unplugging the battery and plugging it in again.

Tamper Alert

The anti-tamper button will pop out and an alert will be sent if the device has been disassembled. In standby mode, an alert message will be uploaded and tracking mode will be activated for 20 minutes if device disassembly is detected. After 20 minutes, the device enters into ultra-long standby mode.

Cover Remove Alert

The cover detection button pops out and an alert will be sent if the device cover is dismantled. In standby mode, an alert message will be uploaded and tracking mode will be activated for 20 minutes if cover dismantling is detected. After 20 minutes, the device enters into ultra-long standby mode.

Low Battery Alert

When the battery is low, the device will activate a low battery alarm.

Vibration Alarm

The vibration alarm only works in tracking mode. To activate this function, please go to Amber Connect.
App: safety > safety settings > vibration alert.

Geo-fence Alarm

The geo-fence alarm only works in tracking mode. When the vehicle enters/exits the pre-set geofence area, the Amber Connect App will send a real-time notification.

Voice Monitoring

Use pre-set SOS number to make and receive calls from the device. The device will automatically call back. Answer the call and monitor sounds inside the vehicle.

App And Web Platforms

Download the App

Please download and install the Amber Connect App from your digital App store and follow the onscreen instructions to register your device.

Web App

Visit: www.amberconnect.com/portal/customer/login and go to login > customer > sign up and follow the onscreen instructions to register your device.

Warning

A battery specified by the manufacturer is recommended. Maintenance or service arising from any third-party accessories is not guaranteed. The manufacturer assumes no responsibility for any damage caused by non-original accessories. Do not bend or open the battery. Do not immerse or burn the battery. Device disassembly is strongly forbidden. Non-professionals’ operations may lead to devise damage.

Troubleshooting

If you are having trouble with your device, try the troubleshooting procedures before contacting a service professional.

Need help? Contact 21+17 live support!
****support@omberconnect.com
In-App Chat
Chat via the website: www.omberconnect.com
Works with Android phones and tablets. iPhone. iPad.
Compatible with Chrome. Moc and PC web browsers.

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