THOMSON NeoX 14.1 Inch i3 Notebook User Manual

June 6, 2024
THOMSON

NeoX 141 Inch i3 Notebook
User Manual

System restoration

WARNING: Make a backup of your important data before running this option.
Windows® 10 offers several recovery options to restore the factory configuration :
– Keep my files: Reset your device by keeping your personal files.
– Delete All: Restores the factory configuration of your device. Make a backup of your important data before running this option.
– Retrograde to the previous version of Windows® 10: Use this option if you are having trouble with your device after the system update.
– Advanced boot: This option allows you to boot from an external device or access the device’s firmware settings or change
– Windows boot settings or restore Windows from a disk image.
To perform a restoration operation, follow the following steps :

Go to the Start menu and select Settings.
Click on the «Update and security» section and select «Recovery».
Select the restoration option to be executed.

FAQ

-A black or colored dot appears on the screen!
This does not affect the performance of your device. If the problem persists, please consult the general warranty conditions and then contact Thomson Customer Service.
The touchpad doesn’t work!
Check that the touchpad is correctly activated using the function keys Fn +®
The battery charge indicator does not light up!
Make sure that the AC charger is properly connected to an AC outlet and the power port of the unit. If the problem persists, contact Thomson Customer Service.
How to optimize battery life?
To optimize the battery life, you can adjust the screen brightness, disable Wi-Fi and Bluetooth if you are not using it, and close applications you are not using.
I lost the AC adapter!
Contact Thomson Customer Service.
The battery doesn’t work anymore!
Contact Thomson Customer Service.
The device does not emit any sound!
Check that the sound has not been disabled by using the function key Fn OK or by increasing the volume by using the function key Fn aN. Make sure that no headphones are connected to your device.
When the device starts, the power indicator lights up but the operating system does not start!
Force the device to turn off by pressing the power button for 10 seconds and then disconnect all connected USB devices. Connect the device to a socket with the charger. Turn on the device. If the problem persists, contact Thomson Customer Service.
The computer does not wake up from sleep mode
Use the power button to exit the standby mode. Check that the battery level is sufficient by plugging the unit into an AC outlet using the charger. Press the power button again.
Where to find the drivers for your Thomson device?
The drivers necessary for the proper functioning of your device are present in the following folder:
C:\WINDOWS\DRIVERS\
We recommend that you back up the entire folder to an external storage medium (external hard disk, USB sticks, CD-R) in order to keep a copy of these drivers.

FCC Statement es or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions (1)this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
SAR Information Statement
Your Notebook is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluations of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for Notebook employs a unit of measurement known as the Specific Absorption Rate or SAR. The SAR limit set by the FCC is 1.6 W/kg.

  • Tests for SAR are conducted with the Notebook transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the Notebook while operating can be well below the maximum value. This is because the Notebook is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a Notebook is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted a requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this Notebook hen worn on the body, as described in this user guide, is 0.56W/Kg (Body-worn measurements differ among Notebooks, depending upon available accessories and FCC requirements). The maximum scaled SAR in hotspot mode is 0.58W/Kg. While there may be differences between the SAR levels of various Notebooks and at various positions, they all meet the government requirement for safe exposure. The FCC has granted an Equipment Authorization for this Notebook with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this Notebook is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/flaccid after searching on
    FCC ID: 2AQ00-N14134128 Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) website at http://www.wow-com.com.
  • In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.
    The device complies with RF specifications when the device is used at 0mm from your body.

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