Kraydel 020AC9 Konnect Hub User Guide

June 5, 2024
Kraydel

020AC9 Konnect Hub
User Guide

Safety Information

Read and understand all instructions before using this product. If damage is caused by failure to follow the instructions, the warranty does not apply.

1.1 Warning
To reduce the risk of electric shock, DO NOT remove the cover (or back).
DO NOT attempt to repair the product, this could lead to the risk of injury, damage to the product .
To reduce the risk of fire or electric shock, keep this product away from exposed direct sunlight, naked flames or heat, large amounts of moisture, dust, and sand.
FCC Note (for the U.S.A)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on.
The user is encouraged to try to correct the interference by one or more of the following measures.
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Consult the dealer or an experienced radio/TV technician for help.
– This class B digital product meets all requirements of the Canadian Interference –
Causing Equipment Regulations.
Radiation Exposure Statement
To comply with FCC RF exposure compliance requirements, this grant is applicable to only mobile configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

Precautions

Important Safety Instructions
Read these operating instructions carefully before using the unit. Follow all the safety instructions are listed below.
Keep these operating instructions handy for future reference.
1.2.1 Read these instructions.
1.2.2 Keep these instructions.
1.2.3 Heed all warnings.
1.2.4 Follow all instructions.
1.2.5 DO NOT use this apparatus near water.
1.2.6 DO NOT clean with any chemical detergent. Clean only with a dry cloth.
1.2.7 DO NOT block any ventilation openings. Install in accordance with the manufacturer’s instructions.
1.2.8 DO NOT install near any heat sources such as radiators, heat registers, stoves, or other apparatus that produce heat.
1.2.9 Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where it exits the apparatus.
1.2.10 Only use attachments/accessories specified by the manufacturer.
1.2.11 Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used , use caution when moving the cart/apparatus combination to avoid injury from tip- over.
1.2.12 Unplug this apparatus during lightning storms or when unused for a long period of time.
1.2.13 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as when the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
1.3 Handling Cautions
1.3.1 DO NOT expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the apparatus.
1.3.2 To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.
1.3.3 DO NOT plug multiple electric devices into the same wall socket. Overloading a socket can cause it to overheat, resulting in a fire.
1.3.4 Before connecting other components to this player, be sure to turn them off.
1.3.5 If the product makes an abnormal noise or produces a burning smell or smoke, turn off the power switch immediately and disconnect the power plug from the wall outlet. Then, contact the nearest customer service center for technical assistance. Do not use the product. Using the product as it is may cause a fire or an electric shock.

Introduction

2.1 Package Contents

  • Kraydel Hub Quad + Dual Core Box – KONNECT
  • User’s Guide
  • HDMI Cable
  • Fiber Optical Cable, RJ45 Network Cable
  • IR Remote Controller (IR RC)
  • Power Adapter, Input: AC100 ~ 240V, 50/60Hz, Output: 12V-3A
  • The Kraydel Hub Quad and Dual Core Box must be used together with the
  • CONNECT cable connect, and they can’t work alone.

Product Features

Rockchip RK3399 Octa-core CPU

  • ARM Dual-core Cortex-A72 and quad-core Cortex-A53
  • ARM Mali-T860MP4 GPU support OpenGL ES1.1/2.0/3.0, OpenCL1.2, DirectX11.1 etc.
  • 2GB LPDDR4 memory(Optional 1G、4G)
  • 8GB EMMC Flash(Optional 16-64G)
  • Android OS 7.1
  • Built-in IEEE 802.11 B/G/N AC dual-band 2.4G/5G+BT4.0
  • WAN RJ45 10/100/1000M Ethernet interface
  • One HDMI output, One HDMI In
  • SDK available, fully controll displaying
  • Support 2.4G &5G wireless Router
  • Support 3G & 4G
  • Support weather, calendar, and desktop clock gadgets
  • Support music player, picture player, and more family entertainment
  • Support TF card and Google Chrome browser and virtual private network access
  • App Installer for application installation from USB/TF card

2.3 Setup Connection
Place KONNECT on a flat platform near the TV, and make sure nothing blocks the remote control signal.
2.4 Display when Power Up
2.4.1 After power-up, the TV will first show a green robot during loading. When loading is finished, it will go to the Home screen. Kraydel 020AC9
Konnect Hub - app 33

2.4.2 Home Screen display. Kraydel 020AC9 Konnect Hub - app
32

3. Settings
Using Navigation (4 directions), OK, EXIT, and Menu keys of Remote Controller to select the options, the option selected will be highlighted and confirmed by pressing OK key. The same operation for text input if needed. Select  the icon then presses the OK key. Kraydel 020AC9 Konnect Hub - app
31

3.1 WiFi
3.1.1 It will automatically scan ambient WiFi networks when selecting “ON”.
Connect an available WiFi network. If connect to a secured WiFi network, the corresponding password will be input first. Or fail to connect and need to reset the password. Once build up the connection with a certain WiFi network successfully, CONNECT will connect this WiFi network automatically when restart.
Note: If factory reset, the password of the WiFi network has to be reset. Kraydel 020AC9 Konnect Hub - app 30

3.1.2 Tethering & portable hotspot
If you want to share WIFI with your friends, you can set the wi-fi hotspot here, set the wi-fi password, and turn on the hotspot switch for transmission. Kraydel 020AC9 Konnect Hub - app 29

3.2 BluetoothKraydel 020AC9 Konnect Hub - app 28

3.3 EthernetKraydel 020AC9 Konnect Hub - app 27

3.4 Date usage
Show data usage information.Kraydel 020AC9 Konnect Hub - app
26

3.5 Wireless & networks Kraydel 020AC9 Konnect Hub - app
25

3.6 users
You can add user or configuration hereKraydel 020AC9 Konnect Hub - app
24

3.7 Sound
3.7.1 Volumes
Increase or decrease sound volumes
3.7.2 Touch Sounds
If enable Touch sound, the sound will be heard while moving the remote controller.
3.7.3 Sound Input Devices
3.7.4 Sound Output DevicesKraydel 020AC9 Konnect Hub - app
23

3.8 Display
3.8.1 Display size makes the items on your screen smaller or larger. Some apps on your screen may change position. Kraydel 020AC9 Konnect Hub - app
4

3.8.2 Font size
Change the font size of OSD. Make the text on a screen smaller or larger Kraydel 020AC9 Konnect Hub - app 21

3.8.3 Cast screen Kraydel 020AC9 Konnect Hub - app 20

3.8.4 Screenshot
Here you can set the screenshot time and select the image location Kraydel
020AC9 Konnect Hub - app 19

3.9 Storage
Shows the storage use of the OS and SD card. Kraydel 020AC9 Konnect Hub -
app 18

3.10 Apps
List all apps installed.Kraydel 020AC9 Konnect Hub - app
16

You can choose an application and force it to shut down the app, uninstall the app, clear user data, move to an SD card, and clear cache data. Kraydel
020AC9 Konnect Hub - app 153.12 NotificationKraydel
020AC9 Konnect Hub - app 14 3.13 LocationKraydel
020AC9 Konnect Hub - app 13 3.14 SecurityKraydel
020AC9 Konnect Hub - app 12

3.15 Language & inputKraydel 020AC9 Konnect Hub - app
10

Change OSD language and input method.
The default input method is the android standard keyboard.
If you are using our IR remote control, enter into the “Default” option and switch to the remote controller input method.
3.16 ResetKraydel 020AC9 Konnect Hub - app 9

Factory data rest:
You can reset all the settings and apps to factory default.
Note: You might want to backup important data before resetting the box. Once you choose to rest to factory default, all data/apps will be deleted.
3.17 Sleep
Find the display button and find Sleep. You can select the Sleep time of the product.
There are 8 options for sleep time. The shortest is’ Never ‘and the longest is 30 minutes. Kraydel 020AC9 Konnect Hub - app 8

3.18 Add an accountKraydel 020AC9 Konnect Hub - app
7

3.19 Date & timeKraydel 020AC9 Konnect Hub - app
6

3.20 Choose wallpaper from
Users can choose wallpaper photos from albums and historical wallpapers according to their preferences. Kraydel 020AC9 Konnect Hub - app
5

3.21 Screen saver
Interface Settings: can set the clock, color, theme, and page photos. Kraydel 020AC9 Konnect Hub - app 22

3.22 About device.Kraydel 020AC9 Konnect Hub - app
3

3.23 Camera mode
Set the USB camera to back/front mode Kraydel 020AC9 Konnect Hub - app
2

3.24 HDMI
Users can set the screen, display resolution, zoom in/out screen, rotate the screen, dual-screen display in this part. Kraydel 020AC9 Konnect Hub - app
1

3.25 Printing
If you have a printer installed, you can print in this part. Kraydel 020AC9
Konnect Hub - app

Apps Install & Uninstall

On KONNECT, you can install apps from Android Market over the Internet or other sources, such as other online sources, the internal storage, and the USB storage device and SD card that you have mounted onto KONNECT.
You also can manage apps on KONNECT and SD cards, install/uninstall apps, stop running apps, or select other options.

Firmware Update

You can download the newest firmware from Geniatech Official website: www.geniatech.com

Trouble Shooting/FAQ

6.1 No Picture
Refer to the TV user manual for how to select the correct video input channel.
6.2 USB Content cannot be read

  • The format of the USB storage device is not supported
  • The supported memory size is 32G maximum.
  • Make sure that this player supports these files.

6.3 Remote Controller cannot respond quickly to the pressing of keys
Make sure that batteries have enough power.
6.4 The firmware updating is not complete after a long time
If you update the firmware over the online service, it may take a long time to download the firmware update files from the server. To save your time, update the firmware through the SD card.
7. Repairs
If you contact us to repair your player, an administration fee may be charged if either:
An engineer is called out to your home at your request and there is no defect in the product.
You bring the unit to a repair center and there is no defect in the product.
We will provide you with the amount of the administration fee before we make a home visit or begin any work on your player.
We recommend you read this manual thoroughly, search for a solution online at www.geniatech.com, or contact Geniatech Customer Care before seeking to repair your player.

Specification

CPU ARM Dual-core Cortex-A72 and quad-core Cortex-A53, up to 1.8GHz
GPU Mali-T860MP4 GPU (ARM Frame Buffer Compression)
RAM 2G LPDDR4
ROM 8G eMMC
OS Android 7.1
USB 1USB2.0+1USB3.0
HDMI 1HDMI IN+1HDMI OUT
DC Input 5.0V-2A
MicroSD Slot Max: 32G
Video Output HDMI+Earphone
IR Blaster IR Blaster x1
RS232 Support
POE Support optional
LAN RJ45 10/100/1000M Ethernet interface
WiFi IEEE 802.11 AC  2.4G &5.8G(optional)
BT Optional
WCDMA Band II/ IV/V
LTE Band2/4/5/12/13/14/66/71

Built-in Audio Codec with 24-bit resolution
One I2S interface (2 channels) for Audio input/output
IEC 60958 (SPDIF) digital audio output
7.1 CH down-mix
Audio Decoder| MPEG I Layer 1, 2, 3 (2-CH) and MPEG II Layer 1, 2 (Multi- Channel)
LPCM, ADPCM, ALAC, FLAC, AAC,WAV, AIFF, VSELP, and OGG Vorbis
LPCM/ADPCM/MP3/AAC audio recording
DTS Broadcast capable (Licensee Only)
Dolby Digital Consumer Encoder capable (Licensee Only)
The real-time video decoder of MPEG-1, MPEG-2, MPEG-4, H.263, H.264, H.265, VC-1,  VP9, VP8, MVC
Video/Picture Decoder| Error detection and concealment support for all video formats
H.265/HEVC, Main/Main10 profile @ level 5.1 High-tier; up to 4Kx2K @ 60fp
H.264/AVC, Base/Main/High/High10 profile @ level 5.1; up to 4Kx2K @ 30fps
MPEG-4, ISO/IEC 14496-2, SP@L0-3, ASP@L0-5, up to 1080P @ 60fps
MPEG-2, ISO/IEC 13818-2, SP@ML, MP@HL, up to 1080P @ 60fps
MPEG-1, ISO/IEC 11172-2, up to 1080P @ 60fps  VC-1, SP@ML, MP@HL, AP@L0-3, up to 1080P @ 60fps
MVC is supported based on H.264 or H.265, up to 1080P @ 60fps
Size| 195x146x29mm
Net Weight| 392g
Power Adapter IR Remote| AC100 ~ 240V 50/60Hz
Controller| Optional
Optional Remote| 2.4G wireless Remote Controller with Nano receiver
Controller| USB wire/wireless Mouse & Keyboard

References

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