dyson DP04 Pure Cool Purifying Fan User Guide

June 5, 2024
dyson

dyson Pure Cool logo m1

User guide

DP04 TP04 TP06

To read your User guide in English, go to page 4.

Thank you for choosing to buy a Dyson purifying fan

Take full control with the Dyson Link app

Get step-by-step setup and support.

Control how and when your Dyson purifying fan operates.

Monitor air quality with visual updates.

Automatically keep up to date with the latest software updates.

Download the Dyson Link app

Download the Dyson Link app from the App Store or Google Play.
Open the app and follow the on-screen instructions to create a new account.

Download on Google Playstore

For further information and support: Online:
www.dyson.com/support
On the phone:
1-866-693-9766
Mon-Fri: 8:00am – 8:00pm (CT)
Sat: 9:00am – 6:00pm (CT)

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Google Play and the Google Play logo are trademarks of Google Inc.

Registration

We don’t stop caring about our machines once they’re yours. With your free 2-year warranty, your Dyson machine will be covered for parts and labor (excluding filters) for 2 years from the date of purchase, subject to the terms of the warranty. Even after your warranty has ended, we’ll still be on hand to help.

Free Dyson parts and labor Hassle-free replacement Expert advice. Six days a week. `How to’ videos and helpful tips

Your serial number can be found on your rating plate which is on the base of your machine.

Note your serial number for future reference.

dyson DP04 - Box

This illustration is for example purposes only.

dyson DP04 - Serial No.

Register your machine to be the first to receive Dyson updates and news

On your mobile
Download the Dyson Link app and you’ll be taken through registration as part of the set up.

Online:
Convenient and instant. www.dyson.com/register

Register by phone
Call our dedicated Helpline.
Open Mon-Fri: 8:00am – 8:00pm (CT)
Sat: 9:00am – 6:00pm (CT).
1-866-693-9766

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING THIS MACHINE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE MACHINE
When using an electrical machine, basic precautions should always be followed, including the following:

WARNING
THE MACHINE AND THE REMOTE CONTROL BOTH CONTAIN MAGNETS.

  1. Pacemakers and defibrillators may be affected by strong magnetic fields. If you or someone in your household has a pacemaker or defibrillator, avoid placing the remote control in a pocket or near to the device.

  2. Credit cards and electronic storage media may also be affected by magnets and should be kept away from the remote control and the top of the machine.
    WARNING
    These warnings apply to the machine, and also where applicable, to all tools, accessories, chargers or mains adaptors.
    TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

  3. This Dyson machine is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction by a responsible person concerning use of the machine to ensure that they can use it safely. Cleaning and user maintenance should not be performed by children without supervision.

  4. Ensure that the machine is fully assembled in line with the instructions before use.

  5. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the machine.

  6. Use only as described in the Dyson User manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Helpline.

  7. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces and do not expose to water or rain.

  8. Do not handle any part of the plug or machine with wet hands.

  9. Do not operate any machine with a damaged cord or plug. Discard the machine or return to an authorized service facility for examination and/or repair. If the supply cord is damaged, it must be replaced by Dyson, its service agent or similarly qualified persons in order to avoid a hazard.

  10. If the machine is not working as it should, if it has received a sharp blow, if it has been dropped, damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline.

  11. Do not stretch the cord or place the cord under strain. Keep the cord away from heated surfaces.

  12. Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners or similar coverings. Do not route the cord under furniture or machines. Arrange the cord away from traffic areas and where it will not be tripped over.

  13. Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord. The use of an extension cord is not recommended.

  14. Do not put any objects into openings or the inlet grille. Do not use with any openings blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

  15. Do not use any cleaning agents or lubricants on this machine. Unplug before cleaning or carrying out any maintenance.

  16. Always carry the machine by the base, do not carry it by the loop amplifier.

  17. Turn off all controls before unplugging. Unplug from outlet when not in use for extended periods. To avoid a tripping hazard, safely coil the cord.

  18. Do not use near furnaces, fireplaces, stoves or other high temperature heat sources.

  19. Do not use in conjunction with or directly next to an air freshener or similar products. Do not spray or apply perfumes directly on or near the filter. Keep essential oils and chemicals away from the machine.

  20. When removing or replacing the filter, take care to keep your fingers clear between the filter and the purifier base.

  21. This machine is only to be used with the power supply unit provided with it.

  22. Chemical Burn and Choking Hazard. Keep batteries away from children. This product contains a lithium button/coin cell battery. If a new or used lithium button/coin cell battery is swallowed or enters the body, it can cause severe internal burns and can lead to death in as little as 2 hours. Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the batteries, and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention. Even used batteries may cause injury.

READ AND SAVE THESE INSTRUCTIONS
This Dyson machine is intended for household use only.

Assembling your machine

Use both hands to lift your Dyson purifying fan out of the box, by its base.

Do not lift out by the amplifier loop.

dyson DP04 - Assembling machine 1

Dyson Pure Cool™ purifying fan
Supplied with separate carbon and glass HEPA filters.

Remove the shrouds and filters from any protective packaging.

Push the carbon filters into place on the machine.

Put the shrouds, with the HEPA filters in place, into position on the base and push firmly until they both click securely into place.

dyson DP04 - Assembling machine 4

Dyson Pure Cool™ purifying fan with Dyson Cryptomic™ technology
Push down the shroud release buttons on both sides of your machine to release the shrouds.

Your machine comes with a permanent Dyson Cryptomic™ filter and a replaceable Combination filter.

Remove the Combination and Dyson Cryptomic™ filters from any protective packaging.

Push the Dyson Cryptomic™filter into position on the machine.

Push both the Combination filters into the shrouds until the tabs on the top and bottom click into place.

Put the shrouds into position on the main body and push gently until they click securely into place.

Place the remote control on the top of the machine with the buttons facing down.

Plug in and switch on.

Using your machine

dyson DP04 - Using machine 1    dyson
DP04 - Using machine 2 dyson DP04 - Using machine
3

dyson DP04 - Using machine 4 dyson DP04 - Using machine 5

  1. Standby on/off
  2. Tilt control
  3. Remote control
  4. Oscillation on/off
  5. Airflow speed
  6. Information menu
  7. Auto mode
  8. Airflow direction
  9. Night mode and Sleep timer
Power and continuous monitoring

Standby on/off
Press the Standby on/off button on your Dyson purifying fan or remote control to stop your machine. It will continue to monitor the air quality.

Continuous monitoring
With continuous monitoring turned on, your Dyson purifying fan will gather air quality, temperature and humidity information, which is displayed on the LCD screen and in the Dyson Link app.

Continuous monitoring is turned off by default. Once turned on, it will always be active until you turn it off again.

Continuous monitoring on/off
Press and hold the Auto mode button on the remote control for five seconds to turn it on. The LCD screen will indicate when continuous monitoring is on or off.

Wi-Fi connectivity
Wi-Fi is on by default. To turn the Wi-Fi on or off, press and hold the Standby on/off button on your machine for five seconds.

Energy Star certified
The energy efficiency of this ENERGY STAR certified model is measured based on a ratio between the model’s CADR for Smoke and the electrical energy it consumes, or CADR/Watt.

Information menu

dyson DP04 - Information menu

Press this button to scroll through the information being monitored by your Dyson purifying fan.

Information about air quality, temperature, humidity and filter levels is shown on the LCD screen.

When a particular type of pollutant causes air quality to decrease, a symbol for the pollutant will show on the LCD screen.

Indoor air quality – 12 seconds
Monitors the current air quality with a graph showing the last 12 seconds of data.

Indoor temperature
Monitors the ambient temperature to help maintain a comfortable environment.

Particulate matter (PM2.5)
Monitors the presence of microscopic particles up to 2.5 microns in size, suspended in the air we breathe. These include smoke, bacteria and allergens.

Particulate matter (PM10)
Monitors the presence of larger microscopic particles, up to 10 microns in size, suspended in the air we breathe. These include dust, mold spores and pollen.

Volatile organic compounds
VOCs are typically odors that may be potentially harmful. These can be found in cleaning products, paints and new furnishings.

Nitrogen dioxide and other oxidizing gases
These potentially harmful gases are released into the air by combustion, for example the burning gas when cooking and in vehicle exhaust emissions.

Indoor humidity
Displays the amount of water vapor in the air, shown as a percentage of the maximum possible humidity at the current temperature.

dyson DP04 - Information menu Features 8

Filters
The remaining filter life is shown on the LCD screen and will indicate when your filters need replacing.

Wi-Fi
Displays the current status of the connection to the Wi-Fi network.

Auto mode

dyson DP04 - Auto modeSet your Dyson purifying fan to Auto mode and the on-board sensors will intelligently adjust the settings of the machine according to the air quality.

Air quality: Your machine will pause when the target air quality has been reached, switching on again when the air quality levels drop.

Airflow speed: The airflow speed will increase until the target air quality and temperature have been reached.

Airflow

dyson DP04 - Airflow

Press the Airflow speed button to increase and decrease the airflow speed.

Press the Airflow direction button to change the direction of airflow from front to back. Your machine will continue to purify in both settings.

Oscillation

dyson DP04 - Oscillation

Press the button to circulate the air around the room and scroll through the oscillation settings from 0° to 350°.

Customize your oscillation settings in the Dyson Link app.

Night mode and Sleep timer

dyson DP04 - Night mode

In Night mode, your Dyson purifying fan will continue to monitor and respond to changes in air quality, but only using its quietest settings -­ and with its LCD screen dimmed.

Press the Night mode and Sleep timer button to scroll through the timer options.

Looking after your machine

To always get the best performance from your Dyson purifying fan, it is important to regularly clean it and check for blockages.

Cleaning
If dust accumulates on the surface of your machine, wipe dust from the loop amplifier, filter unit and other parts with a dry or damp cloth.

Look for blockages in the air inlet holes on the filter and the small aperture inside the loop amplifier.

Use a soft brush to remove dust and debris.

Don’t use detergents or polishes to clean the machine.

Changing your filters
The Dyson Link app and LCD screen on your machine will indicate when to change your filters.

Don’t use your Dyson purifying fan without the filters in place. Unplug your machine from the mains electricity supply before cleaning or changing filters.

Error codes
If your machine shows an error code, try turning it off and then on again. If this doesn’t clear the error code contact Dyson Customer Care.

For further information and support about the care and maintenance of your machine and replacing the filters go to the Dyson Link app or online:

www.dyson.com/support

Additional information
CONTROL WITHOUT REMOTE
  • Your machine can be controlled through the Dyson Link app.
DYSON LINK APP CONNECTIVITY
  • You must have a live internet connection in order for the Dyson Link app to work.
  • Your machine can connect to either 2.4GHz or 5GHz networks which includes most modern routers. Check your router documentation for compatibility.
  • The Dyson Link app requires an iOS device with at least iOS version 10* or an Android device with at least Android version 5.
  • Your mobile device must have Bluetooth® wireless technology 4.0 support (Bluetooth Low Energy) in order to set up a connection with your machine. Check your device specification for compatibility.
  • BLE/Wi-Fi 2.4GHz
  • Wi-Fi 5GHz
REPLACEABLE PARTS
BATTERY REPLACEMENT

CAUTION

  • Unscrew the battery compartment on the remote control. Loosen the base and pull to remove the battery.
  • Do not install backwards or short circuit the batteries.
  • Do not attempt to dismantle or charge the batteries. Keep away from fire.
  • Follow battery manufacturers’ instructions when installing new batteries (battery type CR 2032).
  • Always replace the screw in the remote control and refer to the battery hazard in the warning section.
NON-WASHABLE FILTER UNITS
  • Your filter units are non-washable and non-recyclable.
  • Failure to replace your filter units when prompted may result in changes to product performance and appearance.
  • A new filter unit can be purchased at www.dyson.com/filter.
AUTO MODE
  • A period of six days is required after your machine is first used for the sensor to calibrate. During this period, your machine may be more sensitive to VOCs (such as odors) than normal.
DISPOSAL INFORMATION
  • Dyson products are made from high grade recyclable materials. Recycle where possible.
  • Dispose of or recycle the battery in accordance with local ordinances or regulations.
  • Keep the used batteries away from children as these can still harm children if swallowed.
  • Your filter units are non-washable and non-recyclable.
  • Dispose of the exhausted filter unit(s) in accordance with local ordinances or regulations.
  • The battery should be removed from the machine before disposal.
  • California: This product includes a separate remote control device with a coin cell battery. The coin cell battery contains Perchlorates. Special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate
DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE.
We don’t stop caring about our machines once they’re yours. With your free 2-year warranty, your Dyson purifying fan will be covered for parts and labor (excluding filters) for two years from the date of purchase, subject to the terms of the warranty. Even after your warranty has ended, we’ll still be on hand to help. If you have any questions regarding your Dyson machine, visit www.dyson.com/support for online help, general tips and useful information about Dyson.
Alternatively, you can call the Dyson Helpline with your serial number and details of where and when you bought the machine.
If your Dyson machine needs a repair, call the Dyson Helpline so we can discuss the available options. If your Dyson machine is under warranty, and it is a covered repair, it will be repaired at no cost.
Your serial number can be found on your rating plate which is on the base of your machine.

REGISTER YOUR MACHINE TO BE THE FIRST TO RECEIVE DYSON UPDATES AND NEWS

To help us ensure you receive a prompt and efficient service, please register as a Dyson machine owner. There are four ways to do this:

  • Online at www.dyson.com/register
  • Telephone the Dyson Helpline on 1-866-693-9766.
  • Complete the enclosed Warranty Form and mail it to us.
  • Smartphone. Download the Dyson Link app and you will be taken through registration as part of the set up.
    This will confirm ownership of your Dyson machine in the event of an insurance loss, and enable us to contact you if necessary.
LIMITED 2-YEAR WARRANTY

TERMS AND CONDITIONS OF THE DYSON 2-YEAR LIMITED WARRANTY

WHAT IS COVERED

Your Dyson machine is warranted against original defects in materials and workmanship for a period of two years from the date of purchase, when used for normal domestic purposes in accordance with the Dyson User manual. Please retain your proof of purchase. If you do not have your proof of purchase, your warranty will start 90 days after the date of manufacture, according to Dyson’s records. This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your machine is in proper operating condition during the warranty period. The replacement of any part of your machine under warranty will not extend the period of warranty. Any parts which are returned to Dyson will become the property of Dyson. Please call the Dyson Helpline at 1-866-693-9766 for more information.
For refurbished machines, length of warranty may differ, please see warranty letter included with machine for warranty terms.
This limited warranty is subject to the following terms:

WHAT IS NOT COVERED
  • Dyson filters are warranted against original defects in materials and workmanship for a period of 12 months from the date of purchase. Filter units that must be replaced because the filter life has expired are not covered by the warranty.
    Dyson shall not be liable for costs, damages or repairs incurred as a result of, due to, or from:

  • Damage caused by not carrying out the recommended machine maintenance.

  • Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Dyson User manual.

  • Use of the machine other than for normal domestic purposes within the United States, e.g. for commercial or rental purposes.

  • Use of parts not in accordance with the Dyson User manual.

  • Use of parts and accessories other than those produced or recommended by Dyson.

  • Faulty installation (except where installed by Dyson).

  • Repairs or alterations carried out by unauthorized parties or agents.

  • Blockages ­- Refer to the Dyson User manual for details on how to look for and clear blockages.

  • Normal wear and tear (e.g. fuse etc.).

  • Reduction in battery discharge time due to battery age or use (where applicable).
    If you are in any doubt as to what is covered by your warranty, please contact Dyson.

WARRANTY LIMITATIONS AND EXCLUSIONS
  • To the fullest extent permitted by applicable law, any implied warranties relating to your machine including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty.
  • To the fullest extent permitted by applicable law, your remedy for breach of this warranty is limited to the warranty service described below. Dyson will not be liable for any consequential damages or incidental damages you may incur in connection with your purchase and use of your machine.
  • This limited warranty gives you specific legal rights. You may also have other rights which vary by State.
  • This limited warranty is not transferable.
  • The limitations or exclusions of liability stated herein apply in the state of New Jersey, to the fullest extent permitted by applicable law.
WARRANTY SERVICE
  • Before a service can take place, the terms of the warranty require that you contact the Dyson Helpline with your model name/number, serial number, date and place of purchase.
  • Please keep your purchase receipt in a safe place to ensure that you have this information.
  • All work will be coordinated by Dyson or its authorized agents.
  • Any replaced defective parts will become the property of Dyson.
  • Service under this warranty will not extend the period of this warranty; however, your warranty will be extended for any time your machine is being repaired or retained for work being performed under the warranty.
  • If your machine is not functioning properly, please call the Dyson Helpline on 1-866-693-9766. Most issues can be rectified over the telephone by our trained Helpline staff.
IMPORTANT DATA PROTECTION INFORMATION

You will need to provide us with basic contact information when you register your Dyson machine or via the Dyson Link app. When registering your Dyson machine:

  • You will need to provide us with basic contact information to register your machine and enable us to support your warranty. Failure to register will not diminish your warranty rights.
    When registering via the Dyson Link app:

  • You will need to provide us with basic contact information to register the Dyson Link app. This enables us to securely link your machine to your instance of the app.

  • When you register, you will have the opportunity to choose whether you would like to receive communications from us. If you opt-in to communications from Dyson, we will send you details of special offers and news of our latest innovations.

  • We never sell your information to third parties and only use information that you share with us as defined by our privacy policies which are available on our website at privacy.dyson.com.

CONFORMITY INFORMATION

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 7.9 in (20 cm) during normal operation.

Dyson customer care
If you have a question about your Dyson machine, contact us via the Dyson website or call the Dyson Helpline with your serial number and details of where and when you bought the machine.

Dyson contact details
www.dyson.com
1-866-693-9766

JN.114467 PN.294160-06-04 20.08.21

References

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