Apple iPhone 11 128GB Dual SIM Phone User Guide
- June 5, 2024
- Apple
Table of Contents
Apple iPhone 11 128GB Dual SIM Phone
Before using iPhone, review the iPhone User Guide at support.apple.com/guide/iphone. You can also use Apple Books to download the guide (where available). Retain documentation for future reference.
Safety and Handling
See “Safety, handling, and support” in the iPhone User Guide.
Exposure to Radio Frequency
On iPhone, go to Settings > General > Legal & Regulatory > RF Exposure. Or go to apple.com/legal/rfexposure.
Battery and Charging
Don’t attempt to replace the iPhone battery yourself—you may damage the
battery, which could cause overheating, fire, and injury. The lithium-ion
battery in your iPhone should be serviced or recycled by Apple or an
authorized service provider, and must be recycled or disposed of separately
from household waste. Dispose of batteries according to your local
environmental laws and guidelines. For information about Apple lithium-ion
batteries and battery service and recycling, go to
apple.com/batteries/service-and-
recycling. For information about charging, see “Important safety information”
in the Lasers The proximity sensor and the TrueDepth camera system contain one
or more lasers. These laser systems may be disabled for safety reasons if the
device is damaged or malfunctions. If you receive a notification on your
iPhone that the laser system is disabled, you should always have it repaired
by Apple or an authorized service provider. Improper repair, modification, or
use of non-genuine Apple components in the laser systems may prevent the
safety mechanisms from functioning properly, and could cause hazardous
exposure and injury to eyes or skin.
Hearing Aid Compatibility (HAC)
iPhone is hearing aid compatible as determined by ANSI C63.19-2011. This
standard has two ratings: M (for reduced radio-frequency interference to
enable acoustic coupling) and T (for inductive coupling with hearing aids
operating in telecoil mode) on a scale from 1-4, where 4 is most compatible.
This iPhone is rated M3/T4. Note: the 2019 ANSI C63.19 standard does not use
this rating system nor do any test standards exist for any wireless
technologies that transmit above 6 GHz. Therefore, 5G NR mmWave frequency
bands cannot be tested. Compulsory FCC statement: This phone has been tested
and certified for use with hearing aids for some of the wireless technologies
that it uses. However, there may be some newer wireless technologies used in
this phone that have not been tested yet for use with hearing aids. It is
important to try the different features of this phone thoroughly and in
different locations, using your hearing aid or cochlear implant, to determine
if you hear any interfering noise. Consult your service provider or the
manufacturer of this phone for information on hearing aid compatibility. If
you have questions about return or exchange policies, consult your service
provider or phone retailer.
Avoid Hearing Damage
To prevent possible hearing damage, do not listen at high volume levels for
long periods. More information about sound and hearing is available online at
apple.com/sound and in “Important safety information” in
the iPhone User Guide.
Medical Device Interference
iPhone contains magnets as well as components and/or radios that may interfere
with medical devices. See “Important safety information” in the iPhone User
Guide.
Apple One-Year Limited Warranty Summary
Apple warrants the included hardware product and accessories against defects
in materials and workmanship for one year from the date of original retail
purchase. Apple does not warrant against normal wear and tear, nor damage
caused by accident or abuse. To obtain service, call Apple or visit an Apple
Store or an Apple Authorized Service Provider—available service options are
dependent on the country in which service is requested and may be restricted
to the original country of sale. Call charges and international shipping
charges may apply, depending on the location. Subject to the full terms and
detailed information on obtaining service available at
apple.com/legal/warranty and
support.apple.com, if you submit a valid claim
under this warranty, Apple will either repair, replace, or refund your iPhone
at its own discretion. Warranty benefits are in addition to rights provided
under local consumer laws. You may be required to furnish proof of purchase
details when making a claim under this warranty: For Australian Consumers:
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
Apple Pty Ltd, PO Box A2629, Sydney South, NSW 1235. Tel: 133-622.
Regulatory
Regulatory certification information is available on-device. Go to Settings >
General > Legal & Regulatory. Additional regulatory information is in “Safety,
handling, and support” in the iPhone
FCC and ISED Canada Compliance
This device complies with part 15 of the FCC Rules and ISED Canada licence-
exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
EU / UK Compliance
Apple Inc. hereby declares that this wireless device is in compliance with
Directive 2014/53/EU and Radio Equipment Regulations 2017. A copy of the
Declaration of Conformity is available at
apple.com/euro/compliance. Apple’s EU
representative is Apple Distribution International Ltd., Hollyhill Industrial
Estate, Cork, Ireland. Apple’s UK representative is Apple UK Ltd., 2
Furzeground Way, Stockley Park, Middlesex, UB11 1BB.
Use Restriction
This device is restricted to indoor use when operating in the 5150 to 5350 MHz
frequency range. This restriction applies in: AT, BE, BG, CH, CY, CZ, DE, DK,
EE, EL, ES, FI, FR, HR, HU, IE, IS, IT, LI, LT, LU, LV, MT, NL, NO, PL, PT,
RO, SE, SI, SK, TR, UA, UK(NI).
Disposal and Recycling Information
The symbol above means that according to local laws and regulations your
product and/or its battery shall be disposed of separately from household
waste. When this product reaches its end of life, take it to a collection
point designated by local authorities. The separate collection and recycling
of your product and/or its battery at the time of disposal will help conserve
natural resources and ensure that it is recycled in a manner that protects
human health and the environment. For information about Apple’s recycling
program, recycling collection points, restricted substances, and other
environmental initiatives, visit
apple.com/environment.
Class 1 Laser Information
This device is classified as a Class 1 Laser product per IEC 60825-1 Ed. 3.
This device complies with 21 CFR 1040.10 and 1040.11, except for conformance
with IEC 60825-1 Ed. 3., as described in Laser Notice No. 56, dated May 8,
2019. Caution: This device contains one or more lasers. Use other than as
described in the user guide, repair, or disassembly may cause damage, which
could result in hazardous exposure to infrared laser emissions that are not
visible. This equipment should be serviced by Apple or an authorized service
provider.
© 2021 Apple Inc. All rights reserved. Apple, the Apple logo, iPhone, and TrueDepth are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Books is a trademark of Apple Inc. Apple Store is a service mark of Apple Inc., registered in the U.S. and other countries. Printed in XXXX. 034-04779-B
References
- Batteries - Service and Recycling - Apple
- apple.com/euro/
- Apple Regulatory Information
- Sound and Hearing - Apple
- iPhone User Guide – Apple Support (UK)
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