sygonix 2300294 AHD Surveillance Camera Set Instruction Manual

: June 5, 2024
: Sygonix

Table of Contents

sygonix 2300294 AHD Surveillance Camera Set
Introduction
Intended use
Scope of supply
Features and functions
Safety information
Battery safety information
Product overview
Initial operation
Operation
Menu functions
Troubleshooting
Technical data
Documents / Resources

sygonix 2300294 AHD Surveillance Camera Set

sygonix-2300294-AHD-Surveillance-Camera-Set -PRO

Introduction

Dear customer, Thank you for purchasing this product. This product complies with statutory, national and European regulations. To ensure that the product remains in this state and to guarantee safe operation, always follow the instructions in this manual. These operating instructions are part of this product. They contain important information on setting up and using the product. Do not give this product to a third party without the operating instructions. Therefore, retain these operating instructions for reference!If there are any technical questions, please contact: www.conrad.com/contact

Description of symbols

The symbol with the lightning in a triangle indicates that there is a risk to your health, e.g. due to an electric shock. The symbol with an exclamation mark in a triangle is used to highlight important information in these operating instructions. Always read this information carefully. The arrow symbol indicates special information and tips on how to use the product.

Intended use

This product is designed to monitor and protect secluded or secure areas (e.g. entrance areas, driveways and underground car parks).
The video signal of both included cameras is transmitted via cable to the monitor/DVR. Video signal can be recorded using an SD/SDHC/SDXC memory card (not included, can be ordered separately, max. 128 GB). The monitor/DVR and cameras are powered by the included power adapter. Please note that the use of a camera to monitor third persons and record them on a video without their awareness and consent is subject to prosecution. Observe the laws, rules and regulations of the country in which the product is used. For safety and approval purposes, do not rebuild and/or modify this product. Using the product for purposes other than those described above may damage the product. In addition, improper use can cause hazards such, as a short circuit, fire or electric shock. Read the operating instructions carefully and store them in a safe place. Only make this product available to third parties together with its operating instructions. This product complies with statutory, national and European regulations. All company and product names are trade marks of their respective owners. All rights reserved.

Scope of supply

Monitor/DVR
2x cameras with bracket
2x connection cables for camera (for video signal & voltage/power supply)
Y-cable for voltage/power supply (1x round socket and 3x round plugs)
Y-cable for video signals (RJ45 plug and 2x BNC connectors + 1x round socket)
Power adapter
Fasteners (6x screws for cameras, 2x screws for monitor, 8x dowels)
IR remote control (with CR2025 battery)
Operating instructions

Features and functions

Monitor/DVR

Colour TFT monitor
Voltage/power supply via included power adapter
Two cameras can be connected
Operation via OSD menu or IR remote control
wireless camera AV signal recording on SD/SDHC/SDXC memory card (max. 128 GB), not included, can be ordered separately
Tabletop installation possible (base can be secured with screws if necessary)
Designed for use in dry, indoor areas

Camera

Voltage/power supply via included power adapter
Integrated IR LEDs that switch on automatically in darkness (the light emitted by the IR LEDs is invisible to the naked eye)
Video signal transmission via cable to the monitor/DVR
For wall or ceiling mounting
Camera indoor or outdoor operation

Safety information

Read the operating instructions carefully and observe in particular the safety instructions. If you do not follow the safety information and information on proper handling in these operating instructions, we will assume no liability for any resulting personal injury or damage to property. Such cases will invalidate the warranty/guarantee.
General information

The unauthorized conversion and/or modification of the device is not permitted for safety and certification reasons. Do not disassemble it (apart from inserting/changing the battery in the IR remote control as described in these operating instructions).
The product is not a toy and should be kept out of the reach of children. Install and operate the product out of the reach of children.
Handle the product with care, it will be damaged by jolts, impacts or a fall from a low height.
Protect all cables from sharp edges and do not step on them.
Protect the product from extreme temperatures, direct sunlight, strong jolts, flammable gases, vapors and solvents. Do not place the product under any mechanical stress.
The DVR/monitor and the power adapter must not become moist or wet to prevent their damage. The power adapter also poses a risk of death due to electric shock!
Condensation may form when the product is brought from a cold room into a warm one (e.g. during transportation). Allow the product to come to room temperature before connecting it to the power supply. This may take several hours. Moisture on the power adapter may cause a fatal electric shock!
If it is no longer possible to operate the product safely, stop using it and prevent unauthorized use. Safe operation can no longer be guaranteed if the product:
- is visibly damaged,
- is no longer working properly,
- has been stored for extended periods in poor ambient conditions or
- has been subjected to any serious transport-related stress.
Do not leave packaging material carelessly lying around, because it could become a dangerous toy for children.
Always comply with the accident prevention regulations for electrical equipment when using the product in industrial facilities.
The product must be operated under the supervision of qualified personnel in schools, educational facilities, hobby and DIY workshops.
Consult a technician if you are not sure how to use or connect the product, or if you have concerns about safety.
Maintenance, modifications and repairs must be carried out by a technician or a specialist repair centre.
If you have questions that remain unanswered by these operating instructions, contact our technical support service or other technical personnel.

Power adapter

The design of the power adapter complies with protection class II. Only connect the power adapter to a standard mains socket connected to the public supply grid.
The mains socket for the power adapter must be close to the monitor/DVR and easily accessible.
The power adapter is only suitable for use in dry, enclosed indoor spaces; it must be protected from moisture or dampness. There is a risk of a fatal electric shock!
Do not unplug the power adapter from the mains socket by pulling on the cable. Grip the sides of the plug, and then remove the plug from the mains socket.
Do not touch the power adapter if there are any signs of damage, as this may cause a fatal electric shock!
Fully deenergise the mains socket to which the power adapter is connected (e.g. turn off the corresponding circuit breaker or unscrew the fuse, and then turn off the residual current circuit breaker).
Unplug the power adapter from the mains socket and take the product to a specialist repair centre.
Use only the included power adapter to operate the product. If the power adapter is faulty, it must be re-placed by an identical, stabilized power adapter with the same technical specifications (voltage/current).

Monitor/DVR

The monitor/DVR is only suitable for dry, enclosed indoor spaces. Do not expose it to direct sunlight, heat, cold, humidity or moisture, otherwise, it will be damaged. Do not place containers filled with liquids on or near the monitor/DVR.
Place the monitor/DVR on a flat, horizontal, stable surface so that it cannot tip over or fall down. Use a suitable underlay to protect valuable furniture surfaces from dents or scratches. The monitor/DVR can also be secured with screws using two openings in the base.
Do not apply pressure to the surface of the display, because this might cause scratches, or break the display and thus permanently damage it. This will void the warranty!

Cameras

Both cameras are suitable for indoor and outdoor use (IP65). However, they must never be used in or underwater, as this will destroy them.
The voltage/power supply connection plugs and the BNC connectors are not protected from moisture/hu-midity. They must therefore be placed in a dry place (for example, in a suitable connection box or similar).
Make sure that the cables are not squeezed, bent or damaged by sharp edges. The cables must be laid firmly.
Operation of the cameras should not replace personal supervision of children or people with special needs, it serves to support this supervision.
Mount the cameras so that they are not oriented directly to bright light sources such as the sun or spot-light. This will lead to an overexposed and distorted image and may damage the image sensor in the event of constant exposure.
The IR light is invisible to the human eye. It is therefore not possible to tell whether an IR LED is on or not. Due to the intensity of the in-built IR LEDs, there is a risk of damage to the eye if you look at them from a short distance (<2 m). Attention: IR LED light! Do not look directly into the IR LED light! Do not look into the beam directly or with optical instruments!

IR remote control

The IR remote control must not get damp or wet. The membrane keypad is very sensitive, so do not press the buttons with pointed or sharp objects, as this will damage them.
The IR remote control must be powered by a CR2025 battery.

Battery safety information

Keep batteries out of the reach of children. Do not leave batteries lying around, as they constitute a chok-ing hazard for children and pets. Seek immediate medical attention if a battery is swallowed.
When handling leaking or damaged batteries, always use suitable protective gloves to avoid burning your skin.
Liquids leaking from batteries are very chemically aggressive. Objects or surfaces coming into contact with these liquids could be severely damaged. Therefore, store batteries in a suitable location.
Batteries must never be short-circuited, disassembled or thrown into fire. This may cause an explosion!
Never attempt to recharge non-rechargeable batteries, as this may cause an explosion.
Always ensure that the battery in the IR remote control is inserted with the correct polarity (observe the plus/+ and minus/- symbols).

Product overview

Monitor/DVR

SD memory card slot (on the housing’s lower edge)
button: Turn the monitor display on/off, all other functions (e.g. automatic recording) continue to work
“MENU” button: Call up/exit the menu
“ ” button: Select menus/functions
“ ” button: Select menus/functions
button: Confirm menu function or start/pause playback
button: Select menus/functions, change settings/values ”
button: Select menus/functions, change settings/values
“REC” button: Start/stop manual recording
“DUAL” button: Toggle view (single camera or dual view)
Base (with 2 mounting holes)
Power LED & IR receiver
RJ45 socket (on the back, video signal input and voltage/power supply for cameras)

IR remote control

“CH1”, “CH2”, “DUAL” buttons: Toggle view (single camera or dual view)
“REC/STOP” button: Start/stop manual recording
Select menus/functions,change settings/values
“MENU” button: Call up/exit the menu
“ESC” button: Cancel
Confirm menu function or start/pause playback
“DEL” button: Delete recording
Battery compartment (for 1x CR2025)

Cameras

Anti-glare hood
IR LEDs (automatically activated when the ambient light is low; light is invisible to the human eye)
Lens
Brightness sensor (activates the IR LEDs when the ambient light is low)
Cable opening
Union nut for fixing the camera alignment
Bracket

Initial operation

Cameras

Use the pre-assembled bracket to install both cameras in a suitable place. Use suitable screws and dowels, if necessary, depending on the surface. If the connection cable is to be guided through a wall, use a small plastic bag or the like to protect the connectors from dust and dirt. The connection cable can also be led out laterally through an opening (26) on the edge of the bracket.
Orient the camera lens to the desired surveillance area. You can precisely adjust it later when the monitor/DVR displays the camera image.
Connect the included connection cable to the corresponding camera sockets. Lay the cable e.g. in a suitable cable duct or similar.

Monitor/DVR

Place the monitor/DVR on a flat, horizontal, stable surface so that it cannot tip over or fall down. Use a suitable underlay to protect valuable furniture surfaces from dents or scratches.
The monitor/DVR can also be secured with screws using two openings in the base. Use screws and, depending on the surface, dowels to secure the monitor/DVR in place.
Connect the corresponding Y-cable (RJ45 plug and 2x BNC connectors + 1x round socket) to the RJ45 socket (13) on the back of the monitor/DVR.
Connect the two connection cable plugs to the corresponding two BNC sockets. If the assignment of cameras 1 and 2 is to be changed later, just swap the two BNC connectors.
A suitable SD/SDHC/SDXC memory card (not included, can be ordered separately, max. 128 GB) can be inserted into the SD card slot (1). Be sure to insert the memory card into the corresponding slot correctly. The memory card allows recording camera video

Power adapter

Insert a single round plug of the included power adapter into the socket of the included Y-cable for voltage/power supply.
Three Y-cable round plugs must be connected to the cameras and the monitor/DVR with two connection cables.
Plug the power adapter into a standard mains socket connected to the public supply grid. The power LED (12) lights up. The image of camera 1 should appear on the screen.

Inserting batteries into the IR remote control / replacing the batteries

To insert/change a battery, unlock a small locking clip on the battery compartment with a flat screwdriver and then remove the battery holder.
Place the battery in the battery holder, observing the correct polarity (plus/+ and minus/-). The plus pole of the battery and the battery holder is marked with the symbol “+”; both markings must face the bottom of the IR remote control.
Put the battery holder back into the IR remote control, observing the correct orientation (plus the pole should face the bottom of the IR remote control), do not use force!
Dispose of the old, empty battery in an environmentally-friendly manner (see “Disposal”).

Operation

Turning the monitor display on/off
To turn the monitor display on/off, briefly press the “button (2) on the monitor/DVR. The button only turns off the monitor display, with the monitor/DVR and the cameras continuing to work in the background.

b)Selecting camera, using dual view
Briefly press the “DUAL” button (10) on the monitor/DVR several times to switch between the different displays.
The IR remote control features three buttons “CH1”, “CH2”, and “DUAL” (14) for direct selection of the desired display.
c)Starting/stopping recording manually
To start a recording manually, briefly press the “REC” button (9) on the monitor/DVR or the “REC/STOP” button (15) on the IR remote control. Pressing the button again ends the recording. Automatic recording can also be activated in the monitor/DVR menu. The monitor/DVR starts recording automatically as soon as any changes are detected in the image content.
d)Playing, pausing, deleting a recording

First stop a running recording, as described in section 10. c).
Press the “button (6, 19) to activate the playback mode.
Use the “or “buttons to select the desired recording type (normal recordings or recordings with motion detection). Confirm the selection with “.
In the following window, you can select the camera channel (1 or 2) using the “or “buttons. Press the “button (6, 19) to confirm your selection.
Finally, the available videos are displayed. You can select the desired video with 4 arrow keys (video file name, recording date and time, and video duration appear at the bottom of the display).
Use the “button (6, 19) to start, pause and continue playback; use the “DEL” button (20) to delete the selected video. No confirmation prompt appears when deleting.
Playback can be ended with the “MENU” (3, 17) or “ESC” (18) button. You can now select/play a different video as described above, or use the “MENU” (3, 17) or “ESC” (18) button to jump back to the selection of the recording type or exit the playback mode.

e)Recording with motion detection
You can activate or deactivate the recording function with the “ESC” button (18) on the IR remote control (or with the “” button (4) on the monitor) if automatic motion detection is enabled in the video menu (see section 11). When the recording function is activated, a “red-eye” symbol () appears on the display. Automatic motion detection only works on channel 2. If a change is detected in the video image of channel 2, the recording of channel 1+2 starts automatically (recording duration can be set in the menu). Note that the motion detection is based on changes in the image content, but not on the IR sensor.

Call up/exit the menu

Before calling up the menu, be sure to end a running recording; see section 10. c).
To call up or exit the menu, press the “MENU” button (3, 17). You can also use the “ESC” button (18) to exit the menu.

Selecting function

After calling up the menu, you can select the functions using the “or “button.
Press the “button (6, 19) to confirm your selection.

Submenu “Display”
This submenu enables to change of brightness, contrast, color saturation and color temperature of the LC display. In addition, the display can be mirrored horizontally/vertically, the sleep mode (automatic power-off of the LC display after a certain time) can be activated and the date/time display can be enabled/disabled.

Select the desired setting with the “or “button and confirm the selection with the “button.
The respective setting can be changed with the “or “button and confirmed as usual with the “button (6, 19).
Use the “MENU” button (3, 17) or the “ESC” button (18) to return to the previous menu.

Submenu “Language”

Select the desired display text language with the “” or “” button and confirm the selection with the “” button.
Use the “MENU” button (3, 17) or the “ESC” button (18) to return to the previous menu.

Submenu “Playback”

Use the “or “buttons to select the desired recording type (normal recordings or recordings with motion detection). Confirm the selection with “.
In the following window, you can select the camera channel (1 or 2) using the “or “buttons. Press the “button (6, 19) to confirm your selection.
Finally, the available videos are displayed. You can select the desired video with 4 arrow keys (video file name, recording date and time, and video duration appear at the bottom of the display).
Use the “button (6, 19) to start, pause and continue playback; use the “DEL” button (20) to delete the selected video. No confirmation prompt appears when deleting.
Playback can be ended with the “MENU” (3, 17) or “ESC” (18) button. You can now select/play a different video as described above, or use the “MENU” (3, 17) or “ESC” (18) button to jump back to the selection of the recording type (or return to the main menu by pressing the respective button again).

Submenu “Video”
This submenu enables to selection of various setting functions with the “or “button. Press the “button (6, 19) to confirm your selection. You can then change the settings as usual with the “or “button and confirm with the “button (6, 19).
The submenu offers the following functions:

Enable/disable write protection If the memory card is full and write protection is disabled, the oldest recordings are overwritten. If write protection is enabled and the memory card is full, new recordings cannot be saved.
Set video length Here you can set a video duration for creating a new video file. Note that the shorter the video, the more video files will be saved. Searching for a specific video file can be time consuming. However, shorter videos can be emailed more easily due to the smaller file size.
Turn microphone on/off This setting is not available as the included cameras have no microphone in this product version.
Enable date/time display When this function is enabled, the date and time are always displayed in the video record. You can thus easily determine when a specific event took place.
Enable/disable motion detection If the camera detects changes in the image content on channel 2, the monitor/DVR can start recording automatically (channel 1+2). When this function is enabled, the recording can be started and stopped, as described in section 10. e).
Enable/disable automatic recording When this function is enabled, the monitor/DVR always records the video signal of both cameras (continuous recording). It is recommended to disable write protection so that the oldest recordings are automatically overwritten when the memory card is full.
Select video quality This function enables to select two different quality levels (= video compression). Higher quality level provides more detailed recordings, but at the same time requires more memory and reduces the recording time.
Select recording duration for motion detection If you have enabled motion detection and then started the recording function, the monitor/DVR records the video (on channel 1+2) for a certain period of time provided that no change in the image content is detected on channel 2. Here you can set the recording duration.

Submenu “System”
This submenu enables to selection/display of various setting functions and system information with the “or “button. Press the “button (6, 19) to confirm your selection. You can then change the settings as usual with the button and confirm with the “” button (6, 19). The submenu offers the following functions:

Enable/disable button confirmation tone This setting is not available as the monitor/DVR has no built-in speaker in this product version.
Set date/time Use this menu to set the date and the time. These data can be displayed both in the video image (can be enable/disabled) and in the file name. Check the time occasionally. In addition, the summer/winter time must be set manually.
Reformat SD memory card A newly purchased memory card usually comes pre-formatted and should pose no problems when used in the monitor/DVR. If no recordings can be created or saved, reformat the memory card. Please note: All existing data on the memory card will be permanently lost after formatting!
Reset settings to factory defaults Here you can reset all settings to factory defaults if necessary.
Display information about the SD memory card used
The display shows the occupied space on the used memory card or the memory card size (for example: 20.2 GB/29.7 GB = 20.2 GB are already used, 29.7 GB are a memory capacity of a 32 GB memory card). There are two different methods for calculating the memory capacity.
- kByte = 1024 bytes (binary = 2^10). 1 MByte = 1024*1024 = 1048576 bytes (binary = 2^20) etc.
- kByte = 1000 bytes, 1 MByte = 1000000 bytes etc.
Memory card manufacturers use method 2, but the monitor/DVR manufacturer uses method 1. For this reason, a 32 GB memory card inserted in the monitor/DVR is displayed as 29.7 GB. You can also notice these differences in the computer operating systems/data carriers.
Motion Detection Off, Low, Middle, High
Display firmware version This display shows information about the current firmware version.

Troubleshooting

With the surveillance system you have purchased a product that has been designed according to the state of the art and is reliable in operation. Even then, problems and malfunctions can occur. Therefore, observe the following information on how to solve the possible malfunctions.

Camera image is not displayed

Check that the RJ45 plug is correctly inserted into the corresponding socket on the back of the monitor/DVR and that the plug is locked in place.
Check that the BNC connectors between the monitor/DVR, connection cable and cameras are correctly locked.

The recording is black and white.

At night-time, the IR LEDs turn on and recordings are made in black and white.

There is no image on the LC display

Switch on the monitor/DVR.
The LC display is automatically switched off to save electricity (time can be set in the menu, the function can also be disabled). Press any button on the monitor/DVR or the IR remote control.

Motion detection does not function properly

Motion detection is based on the detection of changes in the camera image. This type of motion detection is different from devices that use a PIR sensor. PIR sensors react to a change in temperature. Advantages: Works independently of the ambient temperature and the moving object’s temperature; motion detection is also possible through glass
Disadvantages: False tripping is possible e.g. due to moving vegetation or rapid changes in brightness (e.g. sun/clouds)
Re-position the camera.
The objects in the detection range are moving too fast.

The SD card is not recognised

The monitor/DVR only supports SD memory cards up to 128 GByte.
The monitor/DVR only supports FAT and FAT32 file formats (NTFS is not supported).
Use the corresponding function of the monitor/DVR to format the memory card, as described in section 11. g); all data on the memory card will be lost. The formatting process may take some time depending on the memory card size.
Remove the memory card, and then insert it back into the monitor/DVR.
Use a different memory card.
Switch off the monitor/DVR, and then switch it back on.

Recordings can’t be saved

Is the data carrier full? Insert a new, empty SD memory card.
If necessary, enable automatic overwrite of the memory card, as described in section 11. f). The oldest recordings are overwritten with the current recordings and are lost.
When the overwrite feature is disabled, recordings will not be saved if the data carrier is full.
Switch off SD memory card write protection (you will find a small slide switch on the edge of the SD memory card).
If the write protection slide switch on the SD memory card is very easy to move, write protection may be accidentally enabled when you insert the SD memory card into the monitor/DVR.
Use the corresponding function of the monitor/DVR to format the SD memory card, as described in section 11. g). All data on the SD memory card will be lost. The formatting process may take some time depending on the data carrier size.
The monitor/DVR only supports FAT and FAT32 file formats (NTFS is not supported).
If problems occur when saving information on the SD memory card, make sure that it complies with at least
“Class 4” or higher. This ensures that the SD memory card’s write speed is sufficient to ensure continuous video data recording.

There is no sound when playing video records

The cameras have no microphone; audio recording is not possible.

Video quality is too bad

Select the higher quality level in the menu (see section 11. f)).

Recordings cannot be played back

Simultaneous playback is not possible while the monitor/DVR is recording camera video signals. First stop recording.
You are using a different software when playing on a computer.

The IR remote control does not work

Replace the battery in the IR remote control. When inserting the battery, observe the correct polarity.
Orient the IR remote control so that its front faces the monitor/DVR receiver.

A faint click sound can be heard in the camera

This is normal. The mechanical action of the integrated camera IR filter produces noise when switching on (sufficient ambient brightness, colour display on the monitor) or off (ambient brightness too low, black and white display on the monitor).
Proximity to poorly shielded or uncovered computers or other electrical appliances

Care and cleaning

Never use aggressive detergents, rubbing alcohol or other chemical solutions, as these may damage the housing or stop the product from functioning properly.

Disconnect the product from the power supply before cleaning.
Use a clean, dry, lint-free cloth to clean the product.
Never direct the water jet from a garden hose or high-pressure cleaner at the cameras.
Never press hard on the LC display! This can lead to scratch marks and cause the display to break. This will void the warranty!

Technical data

Monitor/DVR

Camera (2x included)

Power adapter

IR remote control

Documents / Resources

| sygonix 2300294 AHD Surveillance Camera Set [pdf] Instruction Manual
2300294, AHD Surveillance Camera Set, 2300294 AHD Surveillance Camera Set
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