cisco VVB Continuous Streaming User Manual

June 5, 2024
Cisco

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About this Document

This document provides installation instructions for Cisco Virtualized Voice Browser COP file. It also contains a list of issues resolved by this COP. Please review all sections in this document pertaining to installation before installing the product. Failure to install this COP as described may result in inconsistent behaviour.

Supported VVB Version
This COP (ciscovb.1201.ES01.08.cop.sgn) is to be installed on VVB Version 12.0.

Resolved Caveats

The details of the defects that are fixed in this ES are mentioned below.

Cisco VVB 12.0(1)ES08

Bug ID| Description
CSCvx56287| VVB File descriptor getting exhausted
CSCvx70738| VVB changing codec for mid-call re-invite
CSCvx89188| Cisco Virtualized Voice Browser Cross-Site Scripting Vulnerability
US341823| VVB out-of-memory issues with prompts max file size
CSCvy39534| VVB doesn’t release TTS license in one specific scenario.
CSCvy39529| Issue introduced by F5 load-balancer fix in 12.0
Cisco VVB 12.0(1)ES07
CSCvu48063| VVB MRCP2 F5 load-balancer Integration session establishment issue
Cisco VVB 12.0(1)ES06
CSCvu84469| VB 12.0 – Does not accept * in SIP URI for CVP blind transfer
CSCvt68716| VVB taking # as CED though configured as termination key when caller inputs

only #.

Cisco VVB 12.0(1)ES05
CSCvt01692| Transfer failing when the destination number fails in range of some SIP trigger wild cards on VVB
CSCvn01580| VVB 11.6 Stuck custom ringtone (Potential deadlock detected)
CSCvs52572| VVB one way audio because VVB wrongly identifies HOLDs as UNHOLDs
CSCvs78580| VVB is interpreting incorrect confidence value
 |
Cisco VVB 12.0(1)ES04
CSCvs26011| While muting transfer media VVB throws exception causing hung call
Cisco VVB 12.0(1)ES03
CSCvr69801| VVB unable to process destination URI with a hyphen during blind transfer
Cisco VVB 12.0(1)ES02
CSCvp47533| Standalone CVP call held up for 15 minutes after blind transfer complete
CSCvp77205| VVB one way audio after midcall reinvite
CSCvq07836| Sub-dialog invoke using POST method from VXML is not processed
CSCvq17119| VVB 12.0 ES1 prompt URL /../ change of behaviour due to CSCvo87201
CSCvq03539| vb_transfer is used in FROM/CONTACT Header in SIP INVITE for Bridge Transfer

used by VXMLTransfer

CSCvq20977| VVB DIALOG_CALLBACK threads from sip stack are deadlocked.
Cisco VVB 12.0(1)ES01| CSCvn82885| VVB max nomatch hot event is not working
---|---
CSCvo00805| Record Element – Session is not released after hangup
CSCvo31078| Invalid exception handling – ASR server not available
CSCvo41311| VVB drops the call abnormally when IVR is being played
CSCvo31351| VVB calls get hung when supported language library is not present in nuance
CSCvo56840| VVB – Remove tmp files if the audio file isn’t cached
CSCvo86208| MRCPv1 fails if setting xdebugging level in SS_MRCP
CSCvo87201| Call fails to play prompt when using VVB
CSCvp22890| Record Element – Temp Files not deleted

Conditions for installing COP

Pre-Conditions
Make sure there is no previous ES in progress. Else cancel it by running. utils system upgrade cancel
Post-Conditions
Once ES is applied, reboot the Cisco VVB. After reboot, verify from the Cisco VVB Appadmin that all services come to In-Service.

Dependencies for this COP

NA.

Installing COP

Install the COP provided by running
utils system upgrade initiate
Follow the instructions and provide the path of the COP. Do not close the terminal until the installation of COP is successful. Restart the machine after installing the COP.

Uninstalling COP

Follow similar process for uninstalling the COP. It is a cumulative COP, and will reverts to base version. The COPs have to be removed in the reverse order in which they were installed.

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