ag WHP01K Wireless Headphones User Manual

WHP01K
Wireless Headphones
User’s Manual

Package contents

Product Overview

Charging the Headphones
Connect the USB Charging Port to a charging adaptor with the supplied USB Type-C Charging Cable. The Charging Indicator flashes red while charging and turns green when the headphones are fully charged.

Powering ON
Press and hold the Power Button for 3 seconds and the headphones will turn ON with a ‘Power ON” announcement. When the power is ON, the Bluetooth/ANC Status Indicator flashes in blue at a regular interval. When the power is ON with the ANC function is activated, the Bluetooth/ANC Status Indicator flashes alternately in blue and green at a regular interval.
Powering OFF
Press and hold the Power Button for 5 seconds and the headphones will turn OFF with a ‘Power OFF” announcement. When the power is turned OFF, the Bluetooth/ANC Status Indicator lights up red and fades off.
‘To fully turn OFF the power of the headphones, please make sure to turn OFF the ANC function too to prevent extra power consumption. ANC function might remain ON even after turning OFF the headphone power.

Activating ANC (Active Noise Cancelling) Function
Press and hold the ANC Button for 2 seconds and the ANC function will be activated in 2 different ways depending on the status of the headphone. If headphone power is ON: The announcement “Noise Cancelling” will be emitted and the Bluetooth/ANC Status Indicator flashes alternately in blue and green at a regular interval. If the headphone power is OFF: The Bluetooth/ANC Status Indicator will light up green. *The ANC function can be activated even when the power is OFF. As the ANC function consumes battery power, when the headphones are not in use, please make sure that the ANC function is properly turned OFF.

Deactivating ANC (Active Noise Cancelling) Function
Press and hold the ANC Button for 2 seconds and the ANC function will be deactivated in 2 different ways depending on the status of the headphone. If the headphone power is ON: Announcement “OFF” will be emitted and the alternately flashing blue and green light of the Bluetooth/ANC Status Indicator fades off. If the headphone power is OFF: The green light of the Bluetooth/ANC Status Indicator fades off. *The status of the ANC function when the headphone power is OFF can be easily recognizable by referring to the Bluetooth/ANC Status Indicator.
Greenlight: ANC function ON
No light: ANC function OFF

Performing Device Pairing
In order to use the WHP01 K with your device, initial device pairing is necessary. Once the headphone is paired to a device, it will connect to the device automatically the next time the power is turned ON.

To perform initial device pairing:

1. Press and hold the Power Button for 3 seconds and the headphones will turn ON with a “Power ON” announcement. The headphones start device pairing mode automatically with the Bluetooth/ ANC Status Indicator flashing alternately in red and blue.
2. With the Bluetooth function of the device being ON, choose ‘WHP01K” under the device list. The device pairing is successful if “WHP01K Connected” is shown.

To reinitiate device pairing with another device:

1. While the headphone power is OFF, press and hold the Power Button for 5s and the headphones will turn ON and start device pairing mode with Power ON” & Pairing” announcements and the Bluetooth/ANC Status Indicator flashes alternately in red and blue.
2. With the Bluetooth function of the device is ON, choose “WHP01 K” under the device list. The device pairing is successful if “WHP01 K Connected” is shown.

• It is necessary to unpair the current device pairing before reinitiating a new device pairing. This can be done by removing the current connection or turning off the Bluetooth function of the currently paired device.

Performing Factory Reset
If the headphone is having difficulty pairing to a device, please follow the simple steps below to perform a factory reset.

1. While the headphone power is ON, press and hold the Volume + Button and the Volume -Button simultaneously for 2 seconds, and the Bluetooth/ANC Status Indicator will flash twice in purple together with 2 beeps.
2. The factory reset is completed. The headphones will start device pairing mode automatically with the Bluetooth/ANC Status Indicator flashes alternately in red and blue.

If the problem is not resolved even after performing the factory reset, please try the method below:

1. Plug the 3.5mm Analog Audio Cable into the 3.5mm Audio Jack of the headphones. This will automatically turn off the power of the headphones.
2. Unplug the cable and power on the headphones. The problem should be resolved.

Connecting the Headphones to a Device Using the Analog Audio Cable
The headphones can be used with any device through physical wired connection by connecting the headphones’ 3.5mm Audio Jack to the device with the supplied analog audio cable. Once the 3.5mm Audio Jack is plugged in, the headphones will turn OFF immediately with all media controls being disabled. Please perform media controls via the connected device instead.
‘ It is possible to activate the ANC function when the headphone is used with a physical wired connection.
” As the headphone power is OFF, no announcement of “Noise Cancelling” or “OFF- will be made when the ANC function is activated or deactivated. Please refer to the Bluetooth/ANC Status Indicator for the status of the ANC function.

Media Control

Music Playback /
Phone Call| Increasing Volume| Press the Volume + Button
Decreasing Volume| Press the Volume – Button
Siri/
Google Assistant| Activating| Press the Power Button twice *1

There is a possibility that this does not work for certain devices.
• Media controls on the headphones are disabled when the headphone is used with a physical wired connection.

Maintenance

Regularly wipe the headband and earpads with a soft, dry cloth to keep the headphones clean.

Important Safety Instruction

• There is a risk of permanent hearing loss from extended use at excessive sound volumes. Please do not exceed 40 hours of use per week at a sound volume of 80 dB(A) or 5 hours per week at a volume of 89 dB(A). To avoid electromagnetic interference, please refrain from use in places in which the use of electronic devices is prohibited.
• If you are using a pacemaker or other electronic medical devices, please consult your physician before using this product.
• This product contains small parts that may be hazardous to children, so please store it in a place that is out of the reach of children.
• Please do not subject to strong shocks or apply excessive force. Damage from abnormal use is not covered by the warranty. To prevent damage, please store the earphones inside the case in an appropriate location. Causing damage to the circuits may result in fire or electrical shock, so please do not attempt to disassemble this product.
• Please keep this product away from water or other liquids that may cause shorts or other damage.
• Please do not attempt to repair this product yourself as unauthorized attempts at repair may void the product warranty. Never use headphones when operating a bicycle, automobile, motorcycle, or another motor vehicle as this is a cause of traffic accidents and there is a risk of serious consequences. Even when not driving, please do not use it at railroad crossings, traffic intersections, and other environments where there is a danger in the inability to hear surrounding sounds.
• This product may be damaged if it is placed in locations where the environment is subject to excessive direct sunlight, humidity, and dust.
• A drastic change of air pressure inside the earcup could cause severe damage not only to headphones but also to the ears. Please do not press the earcups when having the headphones on.
• Using headphones with earrings, piercings, or other jewelry on the ears may cause injury. In addition, they might cause degradation to the headphone performance or cause scratches to the body of the headphones.

Troubleshooting: When you think, “Is it broken?”

• Problem Headphones will not turn ON

| ( Immediately after purchasing )

The battery charge is low

| For the safety of transportation from overseas, laws and regulations do not allow the internal battery to be fully charged at the time of shipping.

For that reason, the voltage may fall below the level required for operation at the time the customer opens the package. Fully charging the battery before use may relieve this inconvenience. Please refer to “Charging the headphones” on P.4 regarding the method for charging.

The power button has not been pressed for adequate time| Please press and hold the Power Button long enough for the headphones to turn ON. Please refer to ‘Powering ON’ on P.5 for the details of the method.
ANC function has not been deactivated and caused battery level depletion| Please make sure that the ANC function is properly turned OFF when not in use since the ANC function can be activated even when the power is OFF. After using the headphones, please turn OFF the ANC function on top of powering OFF. Otherwise, the battery may run out.
Analog Audio Cable with 3.5mm Plug is connected| Please disconnect the Analog Audio Cable since the power is automatically turned OFF once the Analog Audio cable is connected.
Problem| Cause| Remedy
---|---|---
Headphones will not turn OFF| An error has occurred due to improper operation| Headphone power automatically turns OFF once the analog audio cable is connected. Please try to connect the cable and check if the Bluetooth/ANC indicator is completely turned OFF or turned Green. Then please disconnect the cable and check again if the power can be turned ON/OFF. If the problem is not solved, please perform the factory reset by referring to “Performing Factory Reset” on P.8.
The power button has not been pressed for adequate time| Please press and hold the Power Button long enough for the headphones to turn OFF. Please refer to “Powering OFF” on P.5 for the details of the method
ANC function has not been deactivated| Please make sure that the ANC function is properly turned OFF since the ANC function can be activated even when the power is OFF. After using the headphones, please turn OFF the ANC function on top of powering OFF. Please refer to “Deactivating ANC Function’ on P.6 for the details of the method.
In case it takes time to charge| The output of the USB adapter being used for charging is low| In case you are using the USB port on a PC, etc., there are cases in which the output is low and it may take more time to charge than the time stated on the specification. As such please use a 5V/1 A USB adapter for charging this product.
Problem| Cause| Remedy
---|---|---
Headphones cannnot be detected/paired| Headphones are not in the pairing mode| In some cases, performing a reset operation may fix the problem. Please refer to Performing Factory Reset’ on P.8 for the method to reset the headphones.
(Once pairing has been performed) Connection is automatically established with the previously connected device| Please try performing the pairing operation again after having deleted the pairing information from a previously paired device.
Unstable music playback| Interference from external factors| Bluetooth communicates using the 2.4GHz band which might be interfered by other wireless standards such as Wi-Fi, etc.

Moreover, the connection is sensitive to liquid where humidity, rain, or even the size of the head could cause disruption to the connection. The specifications of the device to be connected could cause variation too.

For that reason, reducing the distance between devices or switching OFF unused Wi-Fi/Bluetooth of surrounding devices may improve the connection.

Microphones cannot be used| Analog Audio Cable with 3.5mm Plug is connected| As the power is automatically turned OFF and the microphone is disabled once the analog audio cable is connected. Please disconnect the analog audio cable.

Warranty and after service

The warranty for this product is valid for 1 year from the date of purchase. During the warranty period. we will repair the product based on the provisions below. The warranty is only valid in the country in which the product was purchased. Please contact the store you purchased the product from regarding questions pertaining to repairs.

1. During the warranty period, we will repair the product free of charge if the product failed even though it was used in accordance with the instructions in the user’s manual and the point of caution sections.
2. In the following cases, repairs to the product will be subject to a fee even during the warranty period:
   (1) The necessary documentation noted in the warranty card is not complete.
   (2) The product is identified to be modified, disassembled, or repaired by a third party or customer other than our company or our authorized organizations.
   (3) The headphones were subjected to a strong impact or were allowed to get wet. Product failure results from excessive use of force on the product.
   (4) Failure of the product or damage caused as a result of fire, earthquake, storm, or flood damage. lightning strike or another natural disaster.
   (5) Repair of scratches on the surface of the housing or repair of the housing itself.
   Regarding the earpads:
   Earpads are considered consumable parts which are not covered under warranty. If you wish to purchase a new pair of earpads, kindly contact the store you made the purchase from.
   Guidance for Purchase Made from Amazon:
   For purchases made from Amazon, kindly refer to the guides below should you need any support or after-sales service.
   (1) If you cannot find an answer to your questions in this user manual or the Q&A section on the Amazon product page, kindly post your question under the ‘Have a question?” section of the Amazon product page, and you will receive a response from us.
   (2) If the product is not functioning well, kindly perform the troubleshooting remedies or a factory reset by following the guides stated in the user manual.
   (3) If the problem remains unresolved after performing a factory reset and your product is within 30 days from the date of purchase, please make a product return request through Amazon ‘Returns & Orders’ after logging in to your account.
   (4) If the problem remains unresolved after performing a factory reset and your product has exceeded 30 days from the date of purchase, kindly contact us through Amazon by clicking ‘Sold by: AG Direct” on the product page. Then, please send your inquiry after clicking “Ask a question.
   (5) If you are happy with the product, kindly leave a genuine review on Amazon, and your experience and excitement would reach millions of people worldwide. Manufacturer: final Inc.
   ” There is a possibility of a change in the specification, so please scan this QR code for the latest user’s manual.

https://drive.google.com/file/d/1OJO5hced- ViUw3jg7ZiOjnLL0zL3Zy1y/view?usp=sharing

Warranty Card
This card is necessary for the event that the warranty is utilized. Please store this card along with a receipt or other documentation showing the date of purchase in a safe place to be produced in the event that the warranty is utilized. Please refer to the manual for the provisions of the warranty.

Produced Certification information

Complies with IMDA Standards DA108470

Product: Bluetooth Headphone
Model number: AG-WHP01 K
FCC ID: 2AX2R-WHP01K

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions (1)this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>