antelope audio ZENGO-SYNERGYCORE-TB Thunderbolt 3 Audio Interface User Manual

ZENGO-SYNERGYCORE-TB Thunderbolt 3 Audio Interface

CONTENTS

Before you begin

3

System Requirements

5

Product Activation

6

Configuring for Windows 10

11

Configuring for macOS (10.14 and later)

12

Connectivity and charging options

15

Connect to a Windows or macOS computer with USB bus power

15

Connect to a Windows or macOS computer with external USB power

15

Connect to a smartphone or tablet with external USB power

15

Connect to a smartphone or tablet while charging the mobile device (reverse charging) 16

Antelope Launcher

17

Panels Explained

24

Top Panel

24

Control Menu

26

System Menu

27

Additional Controls

28

Front Panel

29

Rear Panel

29

Control Panel

35

Mouse & Keyboard Shortcuts

37

Main View

38

Settings Window

39

Monitors & Headphones view

48

Synergy Core FX Rack

50

Mixer

51

Output volume and metering

52

Digital Outs view

53

DAW I/O view

54

AuraVerb

56

Loopback function for streaming

60

Edge & Verge mic emulations

60

CUSTOMER SUPPORT INFORMATION

68

MY ANTELOPE AUDIO PRODUCT ISN’T WORKING.

69

LIMITED WARRANTY POLICY

71

SAFETY NOTES

78

TECHNICAL SPECIFICATIONS

80

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Before you begin
Congratulations on your purchase! We would like to turn your attention to the following:
Zen Go Synergy Core is the first ever bus-powered desktop interface packed with tech featured only in high-end professional studios, giving you instant access to premium sound quality wherever you are. Our vast library of Synergy Core analog-modeled effects lets you shape your sound with precision and character ­ all while monitoring in real-time with imperceptible latency. The Zen Go Synergy Core is optimized for ultra-low latency recording, high- resolution playback, creative beat making and podcasting without hassle. With travel-friendly features and design, the interface can accompany you on your tours and on-location recording sessions, without sacrificing speed and efficiency. The PC/Mac Control Panel application is the ultimate “mediator” between the Zen Go Synergy Core and your preferred DAW. To take complete advantage of the unit’s capabilities, you are meant to handle tasks like gain adjustments, signal routing, effects processing, basic mixing and metering from its intuitive, single-window environment. The resulting audio is routed into your DAW for recording in any format of your choice.
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Thus, we encourage you to familiarize yourself with the ‘Control Panel Application’ chapter before you begin working. Several ‘Quick Start’ examples are provided as well. This way, you can overcome common stumbling blocks for users new to Antelope Audio products. Should you ever find yourself struggling, do not hesitate to contact our Customer Support team over phone, live chat and our ticket system. You can also visit Antelope Audio on YouTube and explore our video tutorials or join the Antelope Audio Users Facebook group and ask for advice. The Knowledge Base is also a valuable source of information. We hope you will enjoy working with the Zen Go Synergy Core. Best wishes, Team Antelope
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System Requirements
Mac: · Apple Mac 2012 or newer with USB 2.0/3.0/3.1 port (native or using an adapter) · Minimum: Mac OS X 10.12 Sierra. Recommended: Mac OS X 11.02 Big Sur · Available storage space (Minimum 4 GB) · Memory (RAM): 4 GB minimum (8 GB or more recommended)
Windows: · PC computer with USB 2.0/3.0/3.1 port · Windows 10 (64-bit) with latest Microsoft Updates · Available storage space (Minimum 4 GB) · Memory (RAM): 4 GB minimum (8 GB or more recommended) · CPU: Intel Core i3TM or AMD FX (Higher recommended)
Additional Information: · Stable Internet connection is required to download and update your Antelope Audio Software
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Product Activation
Please note that the mandatory device activation procedure requires an active Internet connection on your computer. Activating an Antelope Audio device offline is not possible. Your Zen Go Synergy Core must be activated online to work. This chapter contains the necessary instructions: 1. Connect the Zen Go Synergy Core to a Windows or macOS computer. 2. Open your internet browser and navigate to https://en.antelopeaudio.com/login/ 3. Login to the Antelope Audio user area with your e-mail and password. If you don’t have an account, visit https://en.antelopeaudio.com/sign-up/ to create one. 4. Click on the ‘Activate New Device’ button.
5. Click on ‘Zen Go Synergy Core’ from the device list.
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6. Download and install the Antelope Launcher application for Windows or macOS.
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8. Click on ‘Activate device’. Note: If the Zen Go Synergy Core does not appear in the ‘Devices’ tab, click on ‘Not seeing your device?’ and follow the on-screen instructions.
8. In the Antelope Management Wizard window, choose ‘Activate device or assign features’ and click ‘Continue’. 9. In the subsequent window, place a checkmark next to ‘Register device’ and click ‘Continue’.
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10. Upon successful activation, the final window will read ‘Congratulations! You have successfully activated your device.’ Click ‘Done’ and the activation is finished. Please proceed with the ‘Setting up’ chapter below to configure the Zen Go Synergy Core for use with your Windows or macOS computer. Note: The Zen Go Synergy Core will be listed in the ‘My Hardware’ page of the Antelope Audio user area with its serial number and activation date.
Activate your product warranty
Lastly, you will be required to activate your product warranty. This is done from the My Warranty tab in My Antelope Account.
If you have successfully activated your product, it should now appear under My Warranty. Click on Add Warranty.
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On the following screen you will be asked to enter information about your new device and to attach your warranty. You can add multiple files (up to five) by using the plus sign. Acceptable formats are .pdf, .jpg, .png, .jpeg, .heif, and the size limit is 7 MB per file. Once you have completed the steps click Add Warranty. After successfully completing the process, you can click on View Warranty to see if your file has been uploaded correctly.
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SETTING UP
After online activation is complete, please update the Zen Go Synergy Core to the latest software and firmware versions available. To do this, simply open Antelope Launcher and click the ‘Update’ button below the ‘Bundle Version’ drop-down menu.
After the update is complete, you can proceed with the instructions for your operating system.
Configuring for Windows 10
Windows 10 needs a few tweaks to get the Zen Go Synergy Core up and running:
1. Right-click the speaker icon in the system tray and choose Open Sound settings’. 2. Make sure the Zen Go Synergy Core is chosen under ‘Output’ and ‘Input’: · Under ‘Output’, the device should be listed as ‘ZenGo SC USB Audio Driver Playback’. Note that this choice means you will only hear computer audio from the microphone’s headphone output. If you use another audio device for listening, choose that one instead. · Under ‘Input’, the device should be listed asZenGo SC USB Audio Driver Recording 1/2′.
3. Click ‘Device Properties’ under ‘Output’. Then, click ‘Additional Device Properties’. 4. Enter the `Supported Formats’ tab and place checkmarks next to all the available sample rates.
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5. Enter the Enhancements’ tab and disable all enhancements. 6\. Back in Sound settings, click ‘Device Properties’ under ‘Input’. Then, click ‘Additional Device Properties’.Enter the ‘Enhancements’ tab and disable all enhancements. Click ‘OK’ to close the window. Tips · If you are experiencing interruptions or failure when using your DAW and trying to playback audio from your OS at the same time, make sure that the device sample rate matches the one of your DAW session. · In some cases, disabling theExclusive mode’ functionality from the `Advanced’ tabs might help when running multiple playback applications at the same time. · Disabling the 32kHz sample rate isn’t mandatory, but it might help in general.
Further Reading
Antelope Audio Knowledge Base – Windows 10 Optimization
Configuring for macOS (10.14 and later)
The security settings in macOS (10.14 and later) may result in no input signal reaching your DAW, despite having everything set up correctly. These steps apply when you are using the Zen Go Synergy Core in a DAW for the first time:
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1. Launch your DAW and choose Zen Go Synergy Core as the input device. The following dialog box will appear (if using Ableton Live 10 Suite, for example):
2.Click ‘OK’ and your DAW should function normally. However, if the events above did not occur for some reason, or you are using multiple DAWs, you must do a manual tweak for each in ‘Security & Privacy’ settings: 1. Click the ‘Apple’ symbol and choose ‘System Preferences’. Head to the ‘Security & Privacy’ settings menu. 2. Click the ‘Privacy’ tab. In the column on the left, choose `Microphone’. Make sure there’s a checkmark next to any DAW you want to use.
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Note: You may have to click the padlock symbol in the bottom left corner and enter your password to make changes.
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Connectivity and charging options
The Zen Go Synergy Core’s dual USB-C ports offer the following connection and charging/power supply possibilities:
Connect to a Windows or macOS computer with USB bus power
Connect to a Windows or macOS computer with external USB power
When recording on a battery-powered laptop, USB bus power might not be a desirable choice as it will increase battery drain and shorten session time. In this case, it is possible to power the Zen Go Synergy Core from an external USB power source, such as adapter, power bank, or powered USB hub. Here’s how to do this:
3. Press and hold the ‘HP/MON’ button on the interface’s top panel to enter the System Menu. 4. Turn the rotary control to select the ‘Power Source’ menu entry. Press the rotary control to enter. 5. Turn the rotary control to select the ‘Power B’ option. Press the rotary control to confirm. 6. Press the ‘Antelope’ button on the interface’s top panel to exit the menu. Note: Make sure the USB power source outputs at least 1A of electric current.
Connect to a smartphone or tablet with external USB power
The Zen Go Synergy Core is class-compliant with modern mobile devices and readily connects to them for use with playback and recording apps. However, mobile devices do not supply USB bus power. The interface needs to be powered from an external USB power source, such as adapter, power bank, or powered USB hub. Here’s how to do this:
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3. Press and hold the ‘HP/MON’ button on the interface’s top panel to enter the System Menu. 4. Turn the rotary control to select the ‘Power Source’ menu entry. Press the rotary control to enter. 5. Turn the rotary control to select the ‘Power B’ option. Press the rotary control to confirm. 6. Press the ‘Antelope’ button on the interface’s top panel to exit the menu.
Note: Due to the vast amount of 3rd party products and specifications on the market, Antelope Audio cannot guarantee compatibility with Android and iOS devices. Zen Go Synergy Core does not come with any dedicated software for iOS or Android and it can work only as a class-compliant device for playback and recording. Make sure the USB power source outputs at least 1A of electric current.
Connect to a smartphone or tablet while charging the mobile device (reverse charging)
When connected to a mobile device, the Zen Go Synergy Core is able to charge it simultaneously. The only requirement is that the interface needs to be powered from an external USB power source, such as adapter, power bank, or powered USB hub. Here’s how to do this:
3. Press and hold the ‘HP/MON’ button on the interface’s top panel to enter the System Menu. 4. Turn the rotary control to select the ‘Power Source’ menu entry. Press the rotary control to enter. 5. Turn the rotary control to select the ‘ Charge device A from B’ option. Press the rotary control to confirm. 6. Press the ‘Antelope’ button on the interface’s top panel to exit the menu. Note: Make sure the USB power source outputs at least 1A of electric current.
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Antelope Launcher
The Antelope Launcher is a streamlined hub for managing and troubleshooting your Antelope Audio products. The application is organized into the following tabs:
`Devices’ tab
All Antelope Audio devices currently connected to your computer are listed in this section. The application functionality is identical for each Antelope device. The following functionality is available in the ‘Devices’ tab: Device Click the black field to enter a name for your device. The device serial number is used by default. Erasing the name and clicking outside the field reverts to the serial number. Bundle Version
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By default, this drop-down menu shows the most recent software bundle available for your device. To update the software or roll-back to an older build, choose the desired Bundle Version from the drop-down menu and click the Update’ button. Start Control Panel Click to start the device’s Control Panel application. You can also click the device’s picture. Place a check mark next toAutorun Control Panel’ to have the Control Panel for a specific device launch automatically when you open Antelope Launcher.
Note: Feel free to bypass any operating system prompts, such as Windows Firewall.
Manage Device Click to launch the Antelope Management Wizard. Use it to register/de-register devices and assign/un-assign features (such as AFX2DAW, Synergy Core FX, and so on). Device Info Click to display the following information (useful for troubleshooting):
Serial number Hardware version Firmware version Control Panel version USB/Thunderbolt TM driver version Software Bundle version
Click again to close.
Not seeing your device?
If a device is missing from the list, the most common reason is driver conflict. The Antelope Launcher makes it easy to re-install drivers and troubleshoot. Click ‘Not seeing your device?’ to launch the ‘Add Drivers’ wizard.
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Choose your device and connection type from the drop-down menus, disconnect the device from your computer, and click `Next’ to perform a driver re- install. Note: If the issue persists, please contact Antelope Audio Customer Support.
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‘Plug-ins’ tab
This section lets you install, update, and uninstall Antelope Audio software such as native mic emulations and AFX2DAW. By default, the Bundle Version drop-down menus show the most recent software bundle available for each product. Clicking the menu shows the currently installed software bundle version and lets you roll-back to an older build. To update or change the installed software version, choose your desired Bundle Version, click the check mark next to the drop-down menu, then click the `Update’ button on the bottom right.
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‘System’ tab
Here, you can do the following: Update or roll-back the Manager Server and ThunderboltTM Driver versions. Choose your desired Bundle Version from the drop-down menu, click the check mark, then click the Update’ button on the bottom right. Restart the Manager Server and enable/disable remote connections from other computers on your network. Install the Antelope Audio ThunderboltTM driver. Choose a Bundle Version from the drop-down menu, click the check mark, then click theUpdate’ button.
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Login button Click and enter your Antelope Audio username and password, then click Login’. If you don’t have an Antelope Audio account, clickRegister’ and follow the on-screen instructions. Settings button Click to open the Settings window.
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Here, you can do the following: Click View Logs’ to view, save, and send activity logs to Antelope Audio Customer Support. Click ‘Advanced’ to enable or disable automatic updates for each of the following: – Device firmware – USB Driver – Control Panel – Effects – ThunderboltTM driver Make your selection(s) in the drop-down menu(s) and click ‘OK’. Click Network’ to view network status and logs.
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Panels Explained
Top Panel
1. Display The display provides the following information:
Gain/Volume metering for up to three inputs and outputs e.g. Analog inputs (inputs 1 – 2), S/PDIF inputs (channels 1 – 2) and HP1 output (L/R channels).
Current clock source – Internal, S/PDIF, or USB. Note that in USB mode, the unit still syncs to its internal clock.
Lock indicator – lights up when the unit is ‘locked’ to an S/PDIF audio and clock source.
Current device sample rate e.g. 32kHz – 192kHz. The display is not touch- sensitive.
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2. Function Keys – Gain, HP/MON, Antelope button.
‘Gain’ button – the ‘Gain’ button features the following functionality: Press (and keep pressing) ‘Gain’ to cycle through input gain adjustments for the
interface’s dual analog inputs. Turn the rotary control to adjust input gain. Press the ‘Antelope button’ to exit. Press and hold ‘Gain’ to enter the Control Menu.
‘HP/MON’ button – the ‘HP/MON button’ features the following functionality: Press (and keep pressing) ‘HP/MON’ to cycle through volume adjustments for the
Headphone (HP1, HP2) and Monitor outputs. Turn the rotary control to adjust volume. Press the rotary control to mute and un-mute. Press the ‘Antelope button’ to exit. Press and hold the ‘HP/MON’ button to enter the System Menu.
‘Antelope’ button – the ‘Antelope button’ features the following functionality: When inside a menu, press the button to exit the menu. Press and hold the button to enter display brightness adjustment.
3. Rotary Control Large stepped encoder for precise adjustment of gain, volume, and other values. Also used for menu navigation.
When not inside a menu, turn the encoder to adjust Monitor output volume. When not inside a menu, press the encoder to mute or un-mute the Monitor outputs.
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Control Menu
Press and hold ‘Gain’ to enter the Control Menu. Turn the rotary control to navigate the menu and select an entry. Press the rotary control to enter the sub-menu for the entry. Turn the rotary control to browse the available choices and make adjustments. Press the rotary control to confirm.
The Control Menu has the following entries: Power OFF – press the rotary control to enter standby. Press again to wake the device. Clock Source – choose the clock source (Internal, S/PDIF, USB or USBCC). Note that in USB mode, the unit still syncs to its internal clock.
USB Class Compliant ­ when set on this clock source the device will work with Android/Linux-based systems without drivers. Note: compatibility issues might occur due to the large amount of Android/Linux devices and the variety of their hardware and software configurations. Sample Rate – choose the device sample rate (32kHz – 192kHz). Make sure your choice always matches the DAW and operating system sample rates. Monitor Trim – choose an audio signal trim value for the monitor outputs (14dBu -20dBu). By default, this option is set to 20dBu. Trim can be used to compensate for the perceived volume differences between two or more sets of speakers so that they produce the same perceived volume level. Line Out Trim – choose an audio signal trim value for the RCA outputs (14dBu -20dBu). By default, this option is set to 20dBu. Trim can be used to compensate for the perceived volume differences between two or more sets of speakers so that they produce the same perceived volume level. Brightness – adjust screen brightness (5% – 100%).
Press the ‘Antelope button’ to exit the Control Menu.
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System Menu
Press and hold the ‘HP/MON’ button to enter the System Menu. Turn the rotary control to navigate the menu and select an entry. Press the rotary control to enter the sub-menu for the entry. Turn the rotary control to browse the available choices and make adjustments. Press the rotary control to confirm.
The System Menu has the following entries: Device Info – display the device’s serial number, hardware revision and firmware version. This information is useful when contacting Customer Support. Turn the rotary control to return to the System Menu. Scr Save Time – choose how long it takes for the display’s screensaver to appear when the unit is idle. The choices range between ‘Off’ (screensaver disabled) and up to 120 minutes. We recommend choosing the shortest duration of time you are comfortable with to prevent display burn-in. Scr Save Style – choose the screensaver style (Star or Black). Power Source – choose between bus power from the USB-C port (Power A) or USB power coming from another source (such as adapter, powered USB hub, or power bank) through the dedicated Power USB-C port (Power B). The third choice – Charge device A from B – lets you connect to mobile devices, such as smartphones and tablets, while supplying USB power to both interface and mobile device.
The Zen Go Synergy Core is class-compliant with modern mobile devices and readily connects to them for use with playback and recording apps. Connect a USB power source with at least 1A of electric current to the dedicated Power USB-C port on the interface. Connect your mobile device to the other USB-C port. Choose `Charge device A from B’ in the menu, and you are good to go. Factory Reset – press the rotary control to restore the unit to its factory default settings. Press the ‘Antelope button’ to exit the Control Menu.
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Additional Controls
Save hardware presets To save a preset of the current session, including all Control Panel and hardware settings, to one of the five available slots: – Press and hold the HP/MON’ andAntelope’ buttons simultaneously – Navigate to a slot using the rotary knob and press it to save a preset.
Recall hardware presets To recall a stored preset: – Press and hold the Gain’ andAntelope’ buttons simultaneously – Navigate to a preset slot using the rotary knob and press it to load the settings.
Switch between analog input modes To switch between mic, line and Hi-Z modes on the analog inputs: – Press the `Gain’ button to access the input menu – Press the rotary knob to switch between the modes.
Enable 48V phantom power To enable phantom power on the microphone inputs: – Press the ‘Gain’ button and make sure mic mode is enabled for the selected input – Hold the rotary knob until a 48V icon shows on the display screen.
Enable dim function To enable dim function on the HP or monitor outputs: – Press the ‘HP/MON’ button – Press and hold the rotary knob to enable dim.
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Front Panel
The Zen Go Synergy Core front panel is home to a pair of stereo headphone outputs on 1/4inch TRS jacks labeled ‘HP1’ and ‘HP2’. The outputs have dedicated volume controls accessed from the ‘HP/MON’ button on the unit’s top panel, and from the Windows/macOS Control Panel application.
Rear Panel
The Zen Go Synergy Core rear panel is laid out as follows (from left to right):
Analog inputs A2 and A1 Antelope Audio Zen Go Synergy Core User Manual Page 29

Dual microphone/line level/high-impedance instrument (Hi-Z) mono inputs on combined 3-pin XLR and 1/4-inch TS/TRS connectors. Use the Windows/macOS Control Panel application to choose the mode of operation (Mic/Line/Hi-Z) and to activate or deactivate 48V phantom power for condenser microphones. Important! Always use the following connections:
Connect microphones with 3-pin XLR microphone cables. As a general precaution, make sure 48V phantom power is switched off before connecting dynamic and ribbon microphones.
Connect line-level audio sources (such as synthesizers and keyboards) with 1/4-inch TS (unbalanced, mono) or TRS (balanced, mono and stereo) audio cables.
Connect high-impedance electric musical instruments (such as electric guitars and basses) with 1/4-inch TS (unbalanced, mono) instrument cables.
In the professional audio realm, it is not uncommon to connect line-level equipment using 3pin balanced XLR (microphone) cables instead of 1/4-inch TS/TRS audio cables. However, this is not the correct approach here. Connecting line-level equipment to the Zen Go Synergy Core with XLR cables will activate the interface’s microphone preamps and the line-level signal will be amplified to the point of audible distortion. Note that choosing ‘Line’ from the ‘PREAMPS’ tab in the Windows/macOS Control Panel application will not prevent this. If your line-level equipment is limited to XLR connections, you can still use balanced XLR (microphone) cables by attaching standard 3-pin XLR to 1/4-inch TRS adapters to them. 3pin XLR to 1/4-inch TRS audio/microphone cables are also readily available. Make sure to correctly identify the type of XLR connector (male or female – usually male) used for your equipment’s line outputs in order to obtain the right adapter or cable.
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Monitor outputs The Zen Go Synergy Core has dual 1/4-inch TS/TRS (L/R) and dual RCA (L/R) monitor outputs. While the majority of studio monitor speakers have 1/4-inch audio inputs, smaller monitors and listening speakers (i.e. “desktop”, “bookshelf”), home stereo systems, and DJ equipment usually have RCA audio inputs. The interface connects to both. Note that these connections share a global stereo monitor output, meaning they don’t have separate output volume controls and it is not possible to ‘flip’ between them. However, the presence of both connection types offers some interesting possibilities, such as:
Connecting to two different listening systems simultaneously – for example, a pair of studio monitors for critical listening and a home stereo system for reference (i.e. mix checking).
Connecting to an RCA listening system and treating the 1/4-inch outputs as a pair of line outputs. This way, you can take audio from the monitor outputs into external equipment such as effects processors, recorders and mixers.
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S/PDIF digital audio input and output 2 channels of incoming and outgoing stereo digital audio over coaxial RCA cables. For use with compatible equipment.
Power USB-C port The Power USB-C port is a modern solution that turns the Zen Go Synergy Core into a truly mobile portable audio interface. It has the following applications:
Power the Zen Tour Synergy Core from an external USB power source, such as adapter, powered USB hub, or power bank (a minimum of 1A electric current is required). This way, the interface won’t drain battery power from your laptop or mobile device, allowing for longer recording sessions.
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Connect to mobile devices, such as smartphones and tablets, while supplying USB power to both interface and mobile device. The Zen Go Synergy Core is classcompliant with modern mobile devices and readily connects to them for use with playback and recording apps.
To take advantage of these features: 1. Connect a USB power source with a minimum of 1A electric current to the dedicated Power USB-C port. 2. Connect your laptop or mobile device (smartphone or tablet) to the other USB-C port. 3. Press and hold the ‘HP/MON’ button on the top panel to enter the System Menu. Turn the rotary control to select ‘Power Source’. Press the rotary control to enter the submenu. Turn the rotary control to choose one of the following: – ‘Power B’ to switch from USB bus power to the external USB power source. – `Charge device A from B’ to supply USB power to your mobile device (smartphone or tablet). 4. Press the rotary dial to confirm.s Press the ‘Antelope button’ to exit the menu.
USB-C port This USB-C port connects to your computer, laptop or mobile device for audio recording, playback, and communication with the Windows/macOS Antelope Audio applications (Antelope Launcher and Control Panel). When connected to a computer or laptop, it supplies
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USB bus power to the interface. The connection is compatible with USB Type-A ports as well – use a standard USB Type-C to USB Type-A adapter or cable. Kensington lock Anti-theft system used to physically lock the unit inside kiosks, stores, demonstration rooms and so on.
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Control Panel
Welcome to the Zen Go Synergy Core Windows/macOS Control Panel application! More than just an alternative to the physical top panel controls, it provides straightforward and comprehensive access to each aspect of the interface’s functionality. This includes settings, signal routing, audio mixing, effects chains, monitoring, metering, and presets. We encourage you to get comfortable with the application to make the most of your investment.
Quick Start
Let’s begin with some quick examples of essential tasks being accomplished in the Control Panel. Note: These examples do not convey the “correct” or “only” way of accomplishing the following tasks. They merely illustrate some fundamental logic and offer solutions to the initial stumbling blocks most often encountered by novice users.
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Monitor incoming microphone audio via headphones Say you want to monitor incoming microphone audio from input A1 via Headphone output 1 (HP1). Connect your equipment and open the Control Panel. Do the following:
1. In the ‘PREAMPS’ section, head to the leftmost preamp and click on the signal type selector drop-down menu. Choose ‘Mic’ and don’t forget to activate 48V phantom power if your microphone requires it. 2. Click the input selector above the ‘AFX’ area and choose PREAMPS > PREAMP 1 from the menu. 3. Adjust input gain until you hear the microphone audio in your headphones.
Apply Synergy Core FX to incoming audio Click the ‘AFX’ area below the input selector to open the Synergy Core FX rack window. Click the ‘ADD NEW EFFECT’ button and make your choices. Close the window when you are done.
Play guitar through the virtual amps and cabinets, listening from studio monitors 1. Connect your guitar to input A1 and your monitors to the interface’s monitor outputs. 2. Open the Control Panel and head to the leftmost area in the ‘PREAMPS’ row. Choose ‘Hi-Z’ from the signal type selector drop-down menu. 3. Click the input selector above the ‘AFX’ area and choose PREAMPS > PREAMP 1 from the menu. 4. Click the ‘AFX’ area below the input selector to open the Synergy Core FX Rack. Click ‘ADD NEW EFFECT’ and make your guitar amp and cabinet choices from the menu. If you don’t know where to start, the ‘Modern (US)’ amp and ‘Modern 4 x 12’ cabinet combination make for a great modern rock/metal rig.
Sing with microphone emulations and monitor live with headphones 1. Connect your headphones to input HP1 on the front panel. 2. Connect your Antelope Audio Edge or Verge modeling microphone to inputs A1 and/or A2 on the rear panel. In this example, we are using the Edge Solo, which is connected to input A1. 3. Open the Control Panel and head to the leftmost preamp from the PREAMPS row. Click the input selector above the ‘AFX’ area and choose PREAMPS

PREAMP 1 from the menu.
5. Adjust microphone gain with the gain knobs. You should be hearing mic audio in your headphones at this point.
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Record in your DAW Recording with the Zen Go Synergy Core is very simple. First, make sure the interface is chosen as your main input and output device in your DAW. Next, open the Control Panel and click on ‘DAW I/O’. Note the following:
Inputs 1 – 8 in your DAW correspond to the 8 channels labeled ‘Record 1 – 8’ in the ‘TO DAW’ row. Use the input selectors to choose your audio sources and add Synergy Core FX from the ‘AFX’ area. Then create new tracks in your DAW and assign the inputs with the matching numbers to them, e.g. ‘Record 1’ = ‘Input 1’.
Likewise, Outputs 1 – 8 in your DAW correspond to the channels labeled ‘PLAY 1 – 8’ in the ‘FROM DAW’ row. These channels can be chosen as audio inputs from the input selectors. Assign Output 1 – 8 to any audio track you want to take outside your DAW. In the Control Panel, simply click and choose ‘COMPUTER PLAY’ 1 – 8.
Mouse & Keyboard Shortcuts
The following features are accessible via mouse & keyboard shortcuts in the Control Panel application:
Return to default value (all knobs and faders):
double-click the knob or fader.
Change text labels for the 2 input channels in the ‘PREAMPS’ section:
double-click the text label and enter text.
Adjust parameter values in 1dB increments (all knobs and faders):
Hold Ctrl (Windows) / Command (macOS) and drag.
Click any peak meter to clear it. Click and drag the edges of the Zen Go Synergy Core Control Panel application window
to resize it.
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Main View
From top to bottom, the Control Panel application is organized as follows:
Function strip 1
Contains the following: On/Standby button Click to put the Zen Go Synergy Core in standby mode. Click again to power on. Settings button Click to open the Settings Window with the following options:
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Settings Window

Monitor Out Trim Panning Law

Click to choose an audio signal trim value for the monitor outputs (14dBu – 20dBu). By default, this option is set to 20dBu. Trim can be used to compensate for the perceived volume differences between two or more sets of speakers so that they produce the same perceived volume level.
Click to specify Panning Law compensation between 0dB (none) to -4.5dB. When a mono input feeds a stereo bus, the panning law determines how you perceive the sound level as the audio sweeps from one side of the stereo field to the other. If panning audio left and right causes a noticeable difference in perceived volume level, adjust Panning

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Mute Oscillator 1 Level Oscillator 2 Mute ASIO Settings Brightness

Law compensation to calibrate the interface’s outputs to your listening equipment.
Click to mute or un-mute Oscillator 1.
Click to choose Oscillator 1 frequency (440Hz or 1kHz). Oscillator 1 generates a test signal which is fed to the monitor outputs for troubleshooting and calibration.
Click to choose the output level for Oscillator 1 and Oscillator 2 (-18dBFS 0dBFS).
Click to choose Oscillator 2 frequency (440Hz or 1kHz). Oscillator 2 generates a test signal which is fed to the monitor outputs for troubleshooting and calibration.
Click to mute or un-mute Oscillator 2.
For Windows users – click to launch the Zen Go Synergy Core USB ASIO Control Panel. The ‘Buffer Settings’ tab lets you choose your preferred ASIO Buffer Size for an optimal balance between digital audio latency and computer performance.
Click and drag the fader to adjust the Zen Go Synergy Core display’s brightness.

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Minimize button Click to minimize the Zen Go Synergy Core Control Panel application.
Maximize button Click to maximize the Zen Go Synergy Core Control Panel application window. Click the button again, or the adjacent Resize button, to return to default size.
Resize button When you maximize or manually resize the Zen Go Synergy Core Control Panel application window, clicking this button will return it to its default size.
Close button Click to close the Zen Go Synergy Core Control Panel application.
Function strip 2
Contains the following:
Clock Source selector Antelope Audio Zen Go Synergy Core User Manual Page 41

Click to choose the clock source (Internal, S/PDIF or USB) from the drop-down menu. Note that in USB mode, the unit still syncs to its internal clock.
Sample Rate selector Click to choose the device sample rate (32kHz – 192kHz) from the drop-down menu. Make sure your choice always matches the DAW and operating system sample rates.
Lock indicator Lights up when the unit is ‘locked’ to an S/PDIF audio and clock source.
Session controls Sessions are ‘snapshots’ of Control Panel configurations. Think of them as Control Panel presets that you can save, load, and share with other computers and Zen Go Synergy Core users. The field to the left of the ‘Save’ button shows the currently loaded Session file. Click the ‘Save’ and ‘Load’ buttons to save and load Session files (.as). In the Save Session window, you can choose the exact components you want stored and export Session files (.as) from the `Save As’ button. When your Session is already saved in *.as file format, click the ‘Save’ button to save any changes you have made to it.
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In the Load Session window, you can browse your computer for Session files (*.as) and choose which components to load. You can also choose from a drop- down list of recently loaded Sessions or load the last used Session. Clicking the ‘Set Defaults’ button restores the component selection to its default setting. Clicking the ‘Set Defaults’ button followed by the ‘Load’ button will return the Control Panel application to its default state.
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Preamps strip
Contains the following controls for the Zen Go Synergy Core’s dual analog audio inputs (A2 A1):
Signal type selector Click to choose the signal type you are recording from the drop-down menu:
Mic – choose this when recording a microphone. Line – choose this when recording line-level musical instruments and equipment, such
as synthesizers, keyboards, samplers, mixer outputs, external preamps, effects processors and so on. Hi-Z – choose this when recording electric stringed instruments, such as electric guitars and basses with active or passive magnetic pickups, or electro-acoustic instruments with piezo pickups.
Link button Click to link the controls for inputs A2 – A1. When linked, any change made to the controls for one input will be automatically reflected by the other. Click again to de-link.
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Gain control Click and drag to adjust input gain. The available gain range is defined by the signal type:
Mic: 0dB to 65dB Line: -6dB to 20dB Hi-Z: 0dB to 60dB As a rule of thumb, adjust gain until you get the input signal to consistently peak around -12dB on the peak meter. If you manage that and there’s an excessive amount of noise (such as hiss and hum), decrease gain until you obtain a comfortable signal- to-noise ratio (the signal is not too weak, and the noise is much quieter or inaudible). You can also try using a noise gate. If none of these approaches produce satisfactory results, the problem could be in your signal chain or equipment. For example, some low-sensitivity dynamic microphones are naturally noisy when amplified; magnetic pickups on electric stringed instruments are prone to electromagnetic interference (EMI), which causes hum and buzz; electronic components in analog equipment may deteriorate over time; low- quality and worn-out cables degrade signals, and so on. Inspect your equipment, and practice proper gain-staging (make sure the output from one unit in the signal chain to the input of the next is not too weak or too strong).
Peak meter Visualizes the input signal strength. Peak meters are also present on the Zen Go Synergy Core’s display. When the peak meter is going into the red, it means the signal is too strong and will be degraded by audible distortion and clipping. Occasional dips into the yellow are acceptable.
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48V Button
Click to activate 48V phantom power for condenser microphones. Click again to de-activate. As a general precaution, make sure to deactivate 48V phantom power before connecting dynamic and ribbon microphones.
The 48v phantom power button is protected with a tooltip. Press Ctrl + Left Click to enable phantom power on the selected mic preamp.

Phase flip button
Click to reverse (flip) the input signal’s phase. Click again to return to normal. It’s good practice to check how your input signal sounds with and without phase flip before recording.

Mic emulations button
Shown in ‘Mic’ mode. Click to open the Edge & Verge mic emulations window. Mic emulations are explained in the ‘Edge & Verge Mic Emulations’ chapter.

Text label

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Click and type text to change the channel’s label.
Function strip 3
Contains the following:
Control Panel View selector Click to choose between three Control Panel views – ‘Monitors & Headphones’, ‘Digital Outs’, and ‘DAW’. The three views are explained in the Control Panel Views sub-chapter below. Understanding them is crucial to operating the Zen Go Synergy Core.
AuraVerb button Click to open the AuraVerb effect window. AuraVerb is explained in the AuraVerb subchapter.
Mixer 8 – 15 switch Click to expand the mixer in ‘Monitors & Headphones’ view from 8 to 15 audio channels.
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Control Panel Views
The three Control Panel views – ‘Monitors & Headphones’, ‘Digital Outs’, and ‘DAW’ – contain input selectors, Synergy Core FX chains, mixer controls, volume controls, and peak meters for the Zen Go Synergy Core’s analog and digital audio outputs. The majority of your Control Panel application activity is going to happen here. Please read this sub-chapter thoroughly.
Monitors & Headphones view The ‘Monitors & Headphones’ view contains two separate 15-channel virtual mixers. One is routed to the Zen Go Synergy Core’s Monitor and Headphone 1 (HP1) outputs and is accessed from the ‘Monitor/HP1’ tab on the left. The other is routed to the secondary headphone output (HP2) and is accessed from the ‘Headphones 2’ tab on the lower left. Note that the two mixers share their audio inputs and applied Synergy Core FX, but the pan controls, volume faders, and Solo/Mute/Link controls are individual for each.
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From top to bottom, the ‘Monitors & Headphones’ view is organized as follows:

Input selectors

Each mixer channel has its own audio input selector found above it. The inputs are colorcoded. Click on an input selector to make your choice. The following inputs are available:

PREAMP 1 -2
EMU MIC 1 – 4
COMPUTER PLAY 1 – 8 S/PDIF IN 1 – 2 MUTE OSCILLATOR 1 – 2

Analog inputs A2 – A1 found on the interface’s rear panel. Analog inputs A2 – A1 with Antelope Audio Edge & Verge Mic Emulations applied. This way, you can monitor and record ‘dry’ microphone audio from PREAMP 1 – 2 and ‘mic emulation’ microphone audio from EMU MIC 1 – 2 on different mixer and DAW channels. DAW Outputs 1 – 8. Assign an audio track to Output 1 ­ 8 in your DAW and choose the COMPUTER PLAY input with the same number from the input selector. This way, you can route DAW audio to the interface’s outputs and treat it with Synergy Core FX. Two channels of incoming S/PDIF stereo digital audio. No audio input. Test signals from oscillators 1 and 2.

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AFX strip Mixer channels 1 to 4 let you apply Synergy Core FX to the input signal. Click inside the AFX areas above channels 1 to 4 to open the FX Rack (explained below). Click the ‘BP’ button inside the area to bypass all FX applied to that channel.
Synergy Core FX Rack
The Synergy Core FX Rack looks like this and offers the following functionality: Use the ‘SAVE’ and ‘LOAD’ buttons to store and recall FX Chains. Click the ‘BP ALL’ button to bypass all FX in the rack. Click again to re-activate. Click the ‘DEL ALL’ button to clear the FX Rack. This function is protected with a tooltip: macOS (CMD + Left Click) & Windows (Ctrl + Left Click)
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Click the drop-down menu below the audio input label to choose factory presets. Click the ‘ADD NEW EFFECT’ button to add Synergy Core FX. Their graphics and
parameters appear to the right. On the left, you can click and drag the FX to change their order in the effects chain. A
‘BP’ button is available next to each effect to bypass it. Hold Ctrl (Windows) or Command (Mac) and drag to adjust the effects parameters in
smaller increments. A user manual for the Antelope Audio Synergy Core FX library is available here.
Mixer
This section contains pan controls, volume faders, and Solo/Mute/Link buttons for each channel of the two 15-channel virtual mixers titled ‘Monitor/HP1’ and ‘Headphone 2’. 8 channels are visible by default. Click the ‘Mixer’ switch in Function strip 3 to flip between 8channel and 15-channel views. This is how the mixer looks in 15-channel view:
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Output volume and metering

This section contains the following:
Output volume knob with Dim and Mute buttons for the Zen Go Synergy Core’s monitor output. The monitor output is shared between the 1/4-inch TS/TRS and RCA analog outputs on the interface’s rear panel.
Output volume knob with Dim and Mute buttons for the Zen Go Synergy Core’s Headphone 1 output, labeled ‘HP1’ on the interface’s front panel.
Peak meters for the ‘Monitor/HP1’ virtual mixer’s 2-channel stereo output.
When operating the second virtual mixer titled ‘Headphone 2’, the section looks like this and contains the following:

Output volume knob with Dim and Mute buttons for the Zen Go Synergy Core’s

Headphone 2 output, labeled ‘HP2’ on the interface’s front panel.

Peak meters for the ‘Headphones 2’ virtual mixer’s 2-channel stereo output.

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Digital Outs view
Contains the following: Input selectors for digital output channels ‘S/PDIF 1’ and ‘S/PDIF 2’. Click to choose the audio inputs you want to feed into the Zen Go Synergy Core’s S/PDIF digital audio outputs. Peak meters visualizing the output signal strength. Note the lack of output volume controls. That’s because volume control is not a feature of digital audio transmission protocols like AES/EBU, S/PDIF and ADAT. Thus, if the digital output signal is too weak or too strong, you have to make volume/gain adjustments at the input stage.
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DAW I/O view
‘DAW I/O’ view provides an overview of audio going in to and out of your DAW. Please read this carefully to grasp the working principles and minimize confusion. The inputs and Synergy Core FX assigned to Channels 1 – 8 of the virtual mixers in ‘Monitors & Headphones’ view are routed to Inputs 1 – 8 in your DAW. Think of it like this – when you open your DAW, create a new track, and assign it to record audio from ‘Input 1′, you will get the audio from mixer Channel 1. You may be compelled to ask – Channel 1 of which mixer? You may remember that both virtual mixers share their audio inputs and Synergy Core FX chains. More importantly, we are only taking the inputs and Synergy Core FX into your DAW – not the virtual mixer outputs. This means audio is routed to your DAW before it reaches any of the virtual mixers’ pan and volume controls, so they don’t get in the way of recording and mixing in your DAW. While working inside your DAW, you presumably want to hear its Master bus output instead of the virtual mixers’ output through your monitoring equipment. Your DAW’s Master bus output, as well as your system audio output, are always routed to ‘COMPUTER PLAY’ inputs 1 and 2. Use the Input Selectors to assign ‘COMPUTER PLAY’ inputs 1 and 2 to a pair of mixer channels in ‘Monitors & Headphones’ view and silence the rest of the channels from the ‘Monitor/HP1’ mixer controls. Audio from the silenced channels will only be heard through your DAW’s Master bus, which is now routed to your monitoring equipment.
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The rest of the ‘COMPUTER PLAY’ inputs receive audio from DAW Outputs 3 – 8. Thus, if you want to send an audio track from your DAW to any of the interface’s analog and digital outputs, and/or into the Synergy Core FX – assign this track to Output 3 – 8, switch to the Control Panel application, and assign the ‘COMPUTER PLAY’ input with the matching number anywhere you want. Note that the Input Selectors and AFX areas from ‘Monitors & Headphones’ view are mirrored in ‘DAW I/O’ view. This way, you can clearly see which audio input you are recording from each channel, what Synergy Core FX are being applied to it (if any) and make changes without having to switch between views. Also note that the Input Selectors in ‘DAW I/O’ view have two additional choices: ‘MON/HP1 MIX’ 1 – 2 and ‘HP2 MIX’ 1 – 2. These choices let you bring the 2-channel stereo outputs from the virtual mixers in ‘Monitors & Headphones’ view into your DAW or streaming application. Should any questions arise, do not hesitate to contact our Customer Support team over phone, live chat and our ticket system. You can also visit Antelope Audio on YouTube and explore our video tutorials or join the Antelope Audio Users Facebook group and ask for advice. The Knowledge Base is also a great resource.
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AuraVerb AuraVerb provides richness and color using a special new approach and a unique algorithm. The reverb features eight different controls, including a `Color’ parameter to create everything between darkened textures to bright, sizzling presence. In addition, there are 24 presets done by award-winning audio engineer and producer Brian Vibberts.
AuraVerb is a Send effect designed for live performance and monitoring. Turn the ‘Send’ knob on a mixer channel (pictured above) to hear the reverb applied to it.
Drag the faders in the ‘Returns’ area to hear AuraVerb from the monitor and/or headphone outputs. Parameters The following parameters are available in AuraVerb:
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Color The Color control lets you adjust the overall tone of the reverb. At 0, the space created is darker, like a lushly carpeted area. At 100, the reverb is at its brightest, which can add some `sizzle’ to a lead vocal, for example.
PreDelay Common for most reverbs, the pre-delay lets you create a bit of space between the source and the onset of reverb. This happens by controlling the amount of delay time that precedes the initial sound from the reverb. This parameter is used to place the reverberated signal later in time with respect to the unprocessed signal. Natural settings for this are based on the size of the environment and range from 0 to 32 milliseconds. Fine adjustment of this parameter with respect to the tempo of the song or dramatic timing of the piece can help set the feel of the reverb within the mix.
Early Reflection Gain This is the linear gain value for all early reflections. These reflections are perceptually grouped with the direct sound when set at lower levels and can nicely thicken a track when increased.
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Late Reflection Delay Among other things, AuraVerb calculates reflected energy from the side walls and ceiling of the virtual space. Late Reflection Delay controls the delay of these bursts of reflections, either creating echoes or supporting the spatial impression of the simulated acoustic space.
Richness Richness controls the complexity of the reverb envelopment and dampening nuances. At 0, there is less dampening and a brighter decay. This sound is light or airy, but by increasing the Richness, you can add a sense of spaciousness to the sound and smoothly increase reverb time for lower frequencies.
Reverb Time Reverb Time controls the length of decay, while Room Size increases the virtual space dimensions. The perceived decay time will also be affected by Richness and Color on sources with a lot of high frequency content. Generally, as the size of the space increases, the Reverb Time will also increase. Setting Reverb Time to 50% gives a natural sounding tail for all room sizes. Interesting big spaces or subtle ambience reverbs can be created by setting Reverb Time unusually high or low with respect to the Room Size parameter.
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Room Size Room Size increases the virtual space dimensions
Reverb Level This is the output level control of the reverb. Since inputs for AuraVerb are assigned to Send knobs on Mixer 1’s channels, we recommend balancing the channel volume levels from the Send controls and using Reverb Level to adjust the amount of reverb in the Master bus.
REVERB FX ON/OFF Switch Use it to enable and disable AuraVerb.
Preset Manager The Preset Manager lets you save and load presets. Use the drop-down menu to choose a preset. Click the S’ button to save a preset. Click theL’ button to load a preset.
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Loopback function for streaming
This chapter explains how to configure the Zen Go Synergy Core for use with a streaming application. The basic workflow is like this: 1. Use the Control Panel application to create the audio mix you want to send to your streaming application. This mix can be the ‘Monitor/HP1’ mix, the ‘Headphone 2’ mix, or both. The mixes can include both input audio (such as audio from a microphone) and operating system/computer audio (playback, DAW output, sound effects, and so on). 2. Head to the ‘DAW I/O’ view in the Control Panel application. Use the Input Selectors to route ‘MON/HP1 MIX’ 1 – 2 and/or ‘HP2 MIX’ 1 – 2 to the virtual inputs of your choice. For example, route ‘MON/HP1 MIX’ 1 to ‘Record 5’, and ‘MON/HP1 MIX’ 2 to ‘Record 6’. 3. Configure your streaming application to receive audio from Inputs 5 and 6. This way, the application will receive the stereo output from the Monitor/HP1 mixer in the Control Panel application.
Edge & Verge mic emulations
The Zen Go Synergy Core features integrated real-time microphone emulations. It is possible to monitor and record with mic emulations on. It is also possible to record ‘dry’ audio and mic emulation audio on separate tracks for more production flexibility.
Note that the Edge & Verge mic emulations are intended for use with the Antelope Audio Edge & Verge modeling microphones only. We cannot guarantee optimal (or even usable) results with other microphones, modeling or not.
The Edge Quadro microphone is not compatible with the Zen Go Synergy Core because it requires four microphone inputs. The interface has two. Hence, instructions for it are excluded from this manual.
Getting Started
Connect your headphones to input HP1 on the front panel. Connect your Antelope Audio Edge or Verge modeling microphone to inputs A1 and/or A2 on the rear panel. In our example, we are using the Edge Solo, which is connected to input A1.
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1. Open the Control Panel and head to the leftmost preamp from the PREAMPS row. Click on the input selector above the ‘AFX’ area and choose PREAMPS > PREAMP 1 from the menu. 2. Choose ‘Mic’ from the signal type drop-down menu and activate 48V phantom power.
4. Adjust microphone gain with the gain knobs. You should be hearing mic audio in your headphones at this point.
Gain Calibration
Gain adjustment for the Edge Solo and Verge is straightforward, but the Edge Duo is a dualmembrane microphone. There may be differences in the input signal strength from each membrane, which may have to be compensated for with individual gain adjustments. Using Mic Emulations In the `Mic Emulations’ window, click and rotate the dial to access the emulations available for your modeling microphone:
Following is a guide to using the mic emulations for each Antelope Audio modeling microphone.
Edge Solo
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Edge Solo Mic Emulations Window
The following functionality is available:
Choose mic emulations from the drop-down menu on the right. Click and turn the Phase Invert’ dial to flip the microphone’s polarity. Click and drag the 48’V switch to activate or turn off phantom power.
Recording and Monitoring Edge Solo
Edge Solo is a single-membrane condenser microphone. This means the microphone will occupy one physical mic preamp input and one virtual MIC EMU’ output. Edge Solo mic emulations work on a single input audio channel. Recording and monitoring bothdry’ and `mic emulation’ audio means dealing with two mono tracks.
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Route the PREAMP’ input for Edge Solo to your desired outputs to monitor dry’ audio. Route the EMU MIC’ output for Edge Solo (same number as the PREAMP’ input) to
your desired analog and digital outputs to monitor/record mic emulation’ audio. RoutePREAMP’ and EMU MIC’ channels to different outputs and record or monitor from them to get both ‘dry’ and ‘mic emulation’ audio. For more information about Edge Solo, visit its product page. Edge Duo Note to owners of the legacyEdge’ modeling microphone: ‘Edge’ and ‘Edge Duo’ have nearly identical hardware, so feel free to use the Edge Duo’ emulations with your legacyEdge’ mic. Edge Duo Mic Emulations Window
The following functionality is available: Choose mic emulations from the drop- down menu in the middle. Click and turn the Phase Invert’ dial to flip the microphone’s polarity. Click and drag the48V’ switch to activate or turn off phantom power. Antelope Audio Zen Go Synergy Core User Manual Page 63

Click and turn the Channel Swap’ dial to swap the Edge Duo inputs. Click and turn thePattern’ knob to adjust the polar pattern. Note that some mic
models have fixed or limited polar pattern adjustment.
Recording and Monitoring Edge Duo
Edge Duo is a dual-membrane condenser microphone ­ it has one capsule with dual membranes and connects with a Y-XLR cable (included), one XLR connector for each membrane. The Left (white) connector is the front membrane, the Right (red) is for the rear membrane.
The microphone occupies two physical mic preamp inputs and two EMU MIC’ virtual outputs. Note: You can use Edge Duo as a single-membrane condenser mic by disconnecting one of the XLR connectors. In this case, the mic emulations will be visible, but they won’t function correctly – you cannot swap inputs and you cannot adjust polar pattern. Recording and monitoring Edge Duo as a single-membrane condenser mic Route thePREAMP’ input for Edge Duo to your desired outputs to monitor dry’ audio and record from Inputs 1 ­ 8 in your DAW (e.g. you are using Channel 1 in the mixer, so you are recording from Input 1). Recording and monitoring Edge Duo as a dual-membrane condenser mic In this case, you will record and monitor two concurrent mono inputs, one coming from each membrane. They will sound slightly different in tone and volume, due to the physical distance between the membranes and the performer. You may have to compensate with individual gain adjustments for each membrane. Route thePREAMP’ inputs occupied by Edge Duo to your desired outputs to monitor `dry’ audio and record from Inputs 1 ­ 8 in your DAW (e.g. you are using Channel 1 in the mixer, so you are recording from Input 1).
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Recording and monitoring Edge Duo as a modeling microphone Make sure that Edge Duo’ mic emulations are enabled. Route theMIC EMU’ inputs corresponding to the PREAMP’ inputs occupied by Edge Duo to your desired outputs for monitoring and record from Inputs 1 ­ 8 in your DAW (e.g. you are using Channel 1 in the mixer, so you are recording from Input 1). Recording and monitoringdry’ and mic emulation’ audio simultaneously With the Edge Duo, monitoring and recordingdry’ and mic emulation’ audio simultaneously means handling four concurrent mono signals ­ twodry’ tracks and two mic emulation’ tracks.Dry’ audio comes from the PREAMP’ inputs, andMic Emulation’ audio comes from the `MIC EMU’ outputs. Route them anywhere you want and record from Inputs 1 ­ 8 in your DAW (e.g. you are using Channel 1 in the mixer, so you are recording from Input 1). For more information about Edge Duo, visit its product page.
Verge
Verge is a small-diaphragm condenser microphone that’s as simple to use as the Edge Solo. Its dimensions and ability to handle high sound pressure levels make it a better fit for positioning in tight spaces and recording very loud sources, such as drum kits.
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Verge Mic Emulations Window
The following functionality is available:
Choose mic emulations from the drop-down menu on the right. Click and turn the Phase Invert’ dial to flip the microphone’s polarity. Click and drag the 48’V switch to activate or turn off phantom power.
Recording and Monitoring Verge
Verge is a single-membrane, small-diaphragm condenser microphone. This means the microphone will occupy one physical mic preamp input and one MIC EMU’ virtual output. Verge mic emulations work on a single input audio channel. Recording and monitoring bothdry’ and mic emulation’ audio means dealing with two mono tracks simultaneously. Route thePREAMP’ input for Verge to your desired outputs to monitor dry’ audio. Route theEMU MIC’ output for Verge (same number as the PREAMP’ input) to your desired outputs to monitormic emulation’ audio.
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Route PREAMP’ andEMU MIC’ blocks to your desired outputs to monitor and record both dry’ andmic emulation’ audio.
Record from Inputs 1 ­ 8 in your DAW. For more information about Verge, visit its product page.
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CUSTOMER SUPPORT INFORMATION
Antelope Audio Customer Support can be reached by the following means:
Online
Visit support.antelopeaudio.com
Phone
We are there for you around the clock, 21 hours/day, Monday to Friday. North America +1-916-238-1643 01:00 a.m. ­ 10:00 p.m. (EST) International +44 19 2593 3423 06:00 a.m. ­ 03:00 a.m. (GMT) Pour le Support francophone: +44 20 3389 8108 09:00 a.m. – 17:30 p.m. (GMT+1)
Live Chat
Live Chat is available during the following hours Monday to Friday International 06:00 a.m. ­ 06:00 p.m. (GMT)
Note: If you’re trying to reach us outside working hours, we advise you to file a ticket in our customer support system or leave a voice message.
Additional Resources
· The Antelope Audio YouTube channel is home to various tutorial videos and endorser content which you may find helpful and inspiring.
· The Antelope Audio Users Facebook group lets you interact with fellow users and some of our employees. Note, however, that it is not meant to be a support group. Please contact our customer support team for such inquiries.
· The Knowledge Base in our Customer Support section is an often-overlooked source of troubleshooting information, answers to commonly asked questions and Antelope know-how.
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MY ANTELOPE AUDIO PRODUCT ISN’T WORKING.
WHAT SHOULD I DO?
If you can’t find a solution on your own, please get in touch with us so we check if you are having a hardware-related issue. If this is the case, we’ll guide you through the repair process. If the product should be returned, a RMA number will be issued so we can begin the procedure.
What’s an RMA number?
Issuing a RMA (Return Merchandise Authorization) number is required for any factory service or repair procedure. Please, don’t attempt to send us your device without receiving a RMA number first, as the device will be returned and not serviced.
How do I get an RMA number?
The Antelope Audio Customer Support team is in charge of issuing RMA numbers. Visit support.antelopeaudio.com and get in touch.
After your RMA has been issued, you will receive an email with instructions on how to proceed.
RMA shipping information
Alongside the product you are returning please, include a letter containing your full name, shipping address, RMA number issued by our technical support team and a note with a short information about the technical issue.
Please use the original box if possible, because a worn out one will surely not protect your product sufficiently on its way to the Antelope Audio HQ. Additional cushioning materials in
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multiple layers between the unit and the box walls to prevent from shock, vibration and various tears and scratches. Please remove any labels or old shipment markings it may have and ensure you add your shipping address inside the box in case the original shipment label becomes illegible during transportation. The shipping costs are covered by the owner of the product. Antelope Audio will not cover any local customs charges. We recommend using a courier service of your choice (e.g. DHL, UPS, FedEx). The package should be insured for its real value, marked as fragile and a tracking number should be provided. We do not recommend using standard mail delivery services. Please, don’t forget to add the RMA number, issued by the Antelope Audio technical support, on all shipping paperwork. Antelope Audio cannot be held responsible for undelivered packages ­ lost or damaged on the way to the Antelope Audio HQ. For damage claims, please contact your shipping service provider of choice. Antelope Audio cannot cover any repair costs for product damages due to poor packaging.
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LIMITED WARRANTY POLICY
This is a non-transferable voluntary Limited Product Warranty provided to end- customers who have purchased Antelope Audio-branded hardware product (hereinafter referred to as “Product”) from an authorized Antelope Audio re- seller.
For customers covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by Antelope Audio’s Limited Warranty are in addition to, and not instead of, rights and remedies convened by such consumer protection laws and regulations and it does not exclude, limit or suspend buyer’s rights arising from consumer law. Consumers have the right to choose whether to claim service under the Antelope Audio Limited Warranty or under their consumer law rights.
All claims made under the Antelope Audio Limited Warranty will be governed by the terms set out in this warranty document.
Warranty Coverage
Antelope Audio warrants that the Product will be free from defects in material and workmanship for the period of 1 (one) year commencing on the date of purchase of Product by end-customer from authorized Antelope Audio’s re- seller.
Except where explicitly prohibited by applicable local law, this warranty is limited to the original purchaser and is non-transferable. This warranty provides you with specific legal rights, and you may have additional rights that vary under local laws.
In general, this warranty means your Antelope Audio hardware product will operate in accordance with published technical specifications, as specified by its data-sheet, and in the operating environment for which it was intended for the length of the warranty period.
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This version of the warranty applies to products purchased on or after January1,2018. For prior versions of the Antelope Audio limited warranty, please contact customer service.
Limited Factory Refurbished (B-stock) Warranty
Antelope Audio warrants products sold as “B-stock, Factory Refurbished or Open Box” to be free from defects in materials (unless otherwise stated in product description) and workmanship. Only products purchased from an authorized dealer or directly from Antelope Audio are covered by this Warranty.
The Limited Factory Refurbished (B-stock) Warranty is valid for the period of 6 (six) months, commencing on the date of purchase of Product, if local regulations do not require otherwise.
All warranty terms contained hereunder apply also to the B-stock Warranty, unless otherwise specified.
Remedies
Antelope Audio’s entire liability and your exclusive remedy for any Antelope Audio Product that is not operating in accordance with its published technical specifications is at Antelope Audio’s discretion:

1. to repair the Product at Antelope Audio’s expense using new or equivalent- to new refurbished parts in good working condition; or
2. to replace the Product at Antelope Audio’s expense with a product with equivalent functionality formed from new and/or equivalent-to new refurbished parts in good working condition, or
3. to refund the price paid. Should Antelope Audio decide to refund the price paid, it may deduct from the paid Product’s price any damages caused to the Product; where, within fourteen (14) days of the expiration of the warranty period,(i) Antelope Audio has received
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written notice of any nonconformity;(ii) after Antelope Audio’s written authorization, customer has returned the nonconforming product to the designated place; and (iii)Antelope Audio has determined that the Product is nonconforming and that such non conformity is not the result of any of the exclusions designated below.
These warranty obligations are conditioned upon the hardware being returned to the original place of purchase, or another place as directed by Antelope Audio, with the original sales receipt attached. You will be required to pay shipping and handling charges for returning the product. You may be required to pay any other applicable tariffs, duties, taxes, or other fees with regard to returning the products.
Any repaired or replacement Product will be warranted for the remainder of the original warranty period.
Obsolete or Discontinued Products
An obsolete or discontinued product will be repaired or replaced with the same product if available. If Antelope Audio is unable to replace your obsolete or discontinued product with the same product, Antelope Audio will replace the obsolete or discontinued product, in its sole discretion, with a product having similar function and capacity.
Exclusions
This warranty does not cover problems or damage resulting from, but not limited to, any of the following: (i)Wear and tear associated with normal use; (ii)Any modification, abuse, accident, disassembly, misapplication, misuse, negligence, acts of God, accident; (iii)Unauthorized repair or attempted repair by anyone other than Antelope Audio or someone authorized by Antelope Audio to do warranty work; any unauthorized repairs will void this warranty(iv)Any improper operation, maintenance or installation, including any use not in accordance with any supplied product instructions; (v)Connection to any improper voltage supply; (vi)Use of consumables or spare parts not supplied by Antelope Audio, except where
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such restriction is prohibited by applicable local law; (vii)Any other cause which does not relate to a Product defect in materials or workmanship.
The warranty does not apply to any Products which have been subject to misuse, neglect, accident or modification or which have been soldered or altered such that they are not capable of being tested under normal test conditions.
This warranty does not cover (i) any counterfeit products, i.e. Products that Antelope Audio, at its sole discretion, determines were not manufactured by Antelope Audio or any of its authorized manufacturing partners; (ii) Products purchased from a person or entity which is not an authorized dealer or re- seller of Antelope Audio; (iii)Product sold “as is” or “with all faults”, to the extend permitted by local law.
This warranty is not valid in case any manufacturer label(s), serial numbers, date stamp(s) or warranty sticker(s) has been altered or removed from the Product.
Limitation of Liability
ANTELOPE AUDIO SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF Antelope Audio HAS BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES. Some local laws do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so this limitation or exclusion may not apply in your jurisdiction. ANTELOPE AUDIO WILL NOT ASSUME OR AUTHORIZE ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH ITS PRODUCTS. Data Recovery
In the event of data loss using Antelope Audio storage devices, Antelope Audio is not responsible for backing up or recovering any data that you may have lost.
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No Other Warranties
No Antelope Audio employee, dealer, re-seller, or other agent is authorized to make any modification, extension, or addition to this warranty.
How to Make a Warranty Claim
Valid warranty claims should be processed through your point of purchase. Please also verify the return policy directly with the retailer where you purchased your product. Any warranty claims that cannot reprocessed through your original point of purchase should be addressed directly to Antelope Audio. Our customer service contact information can be found on the web or in the documentation included with your Product.
Returning Your Product
In the event that you need to return your Antelope Audio products for repair or replacement, Antelope Audio will provide you with a Return Merchandise Authorization Number (RMA#) as well as return instructions. Do not return your product without prior approval from Antelope Audio. Any product returned without a valid unique RMA# will be refused and returned to the sender at the sender’s expense. To avoid problems at the time of receipt, clearly write your RMA# on the outside of the package and include a copy of your RMA confirmation-mail within the package.
In certain situations, for in-warranty units, we may (entirely at our opinion) offer you a temporary replacement unit, provided that we have such on stock in your state. To request a temporary replacement unit, a valid credit card must be provided to secure the new replacement unit for shipping prior to Antelope Audio receiving the defective one.
Request a Return Material Authorization Number (RMA#)
Please follow these steps to obtain an RMA number:
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(I) For end user customers, submit a claim online at: support.antelopeaudio.com. For business to business (B2B) / Direct customers of Antelope Audio please email us at techsupport@antelopeaudio.com
(ii) A valid proof of purchase is required for RMA processing (i.e. receipt, invoice, etc). Antelope Audio will provide you with the RMA number within 2 working days as of the claim submission date.
RMA Return Addresses
We have multiple RMA receiving locations worldwide. Your RMA confirmation will specify the specific return address you must use when sending your RMA package. Any packages received at an unauthorized location may be refused and returned to the sender at the sender’s expense.
Products Lost or Damaged During Transit
The original packaging material should be used to pack the product for return; if the original packaging is not available, you should use such materials that provide the same or greater protection to the product. All packages that arrive with any external damage or appear inadequately packed will be refused and returned to the sender at the sender’s expense. We are not responsible for damage incurred during shipping to our RMA receiving locations or for lost or stolen products.
Company information
Antelope Audio is the trade name, under which the company Elektrosfera ltd., registered under the legislation of the Republic of Bulgaria with UIN: 131052590, is doing business and is worldwide known. Elsewhere in this document where the trade name Antelope Audio is used shall refer to Elektrosfera ltd., with address of management: Tsarigradsko Shose Blvd., 7th km, Building of BIC IZOT, floor 6, Mladost region, Sofia, Bulgaria.
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If any term hereunder is held to be illegal or unenforceable, it shall be severed from this warranty and the legality or enforce ability of the remaining terms shall not be affected.
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SAFETY NOTES
To reduce the risk of electrical shocks, fire, and related hazards:
Do not remove screws, cover, or cabinet. There are no user serviceable parts inside. Refer servicing to qualified service personnel.
Do not expose this device to rain, moisture or spillover of liquid of any kind. Should any form of liquid or a foreign object enter the device, do not use it. Switch off
the device and then unplug it from the power source. Do not operate the device again until the foreign object is removed, or the liquid has completely dried and its residues fully cleaned up. If in doubt, please consult the manufacturer. Do not handle the power cables with wet hands! Make sure the device is switched off when plugging/unplugging it to/from the power source. Avoid placing things on the cabinet or using the device in a narrow and poorly ventilated place which could affect its operation or the operation of other closely located components. If anything goes wrong, turn off the device first and then unplug the power. Do not attempt to repair the device yourself. Consult authorized service personnel or your dealer instead. Do not install near any heat sources such as radiators, stoves, or other apparatus (including amplifiers) that produce heat. Do not use harsh chemicals to clean your unit. Clean only with specialized cleaners for electronics equipment. Connect all your devices before powering your unit. Never operate the unit without this earth connection. Power supply cable should be routed so that it is not likely to be walked on or squeezed by items placed upon or against it. To completely turn off the device, unplug the power cable first from the outlet and then from the rear panel of the unit.
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Both occasional and continued exposure to high sound pressure levels can cause permanent ear damage via headphones and monitors.
The device is designed to operate in a temperate environment, with a correct Operating Temperature of 0-50° C, 32-122° F.
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TECHNICAL SPECIFICATIONS
ANALOG Analog Inputs 2 × Mic / Line Inputs / Hi-Z Inputs 48V phantom power and independent preamp gain for each input Analog Outputs 1 × Primary Monitor Out on TRS 1/4 Jacks, +20 dBu max, signal balanced, DC-coupled 1 × Secondary Monitor Out on RCA mirrored from the primary out 2 × Stereo Headphone Outputs Mic Preamp EIN: -128 dBu (A-weighted) Dynamic Range: -121 dB (A-weighted) THD: -106 dB Max input level: +20 dBu Max Gain: 65 dB Monitor Max output level +20 dBu D/A Monitor Converter Dynamic Range: 127 dB (A-Weighed) THD + N: -115 dB A/D Converter Dynamic Range: 120 dB THD + N: -100 dB
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Headphone outputs: Impedance: 27 Ohms Max output level +15 dBu Dynamic range: 118 dB THD + n: -104dB
DIGITAL Digital Inputs 1 × S/PDIF Digital Outputs 1 × S/PDIF Computer I/O 1 × USB-C (compatible with USB Type A) 2.0 Power Bus-powered through USB-C Additional USB-C connector available for power only. Supports reverse charging.
CLOCKING Clocking System 4th Generation Acoustically Focused Clocking (AFCTM) 64-bit DDS Sample Rates (kHz) 44.1, 48, 88.2, 96, 176.4, 192
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Physical Dimensions: 198 117 57.5 mm Weight: 700 g (approx.) 1.77 IPS Screen on a 2.5 Display Filter In-the-Box Contents · Zen Go Synergy Core · Warranty card · USB-C to USB-C cable · USB-C to USB-A adapter · Getting Started leaflet
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References

• Support | Antelope Audio Customer Support
• Login | Antelope Audio
• Sign Up | Antelope Audio

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