PHILIPS FC6904 SpeedPro Max Aqua Cordless Vacuum Cleaner User Guide

June 5, 2024
Philips

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PHILIPS FC6904 SpeedPro Max Aqua Cordless Vacuum
Cleaner

PHILIPS FC6904 SpeedPro Max Aqua Cordless Vacuum Cleaner - fig
1

Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/MyVacuumCleaner.

Important safety information

Read this important information carefully before you use the appliance and its accessories and save it for future reference. The accessories supplied may vary for different products.

Danger
– Never vacuum up water or any other liquid. Never vacuum up flammable substances and do not vacuum up ashes until they are cold.
– Never immerse the appliance or the adapter in water or any other liquid, nor rinse it under the tap.
Warning
– Check if the voltage indicated on the adapter corresponds to the local mains voltage before you connect the appliance.
– Always check the appliance before you use it. Do not use the appliance or the adapter if it is damaged.
Always replace a damaged part with one of the original types.
– The adapter contains a transformer. Do not cut off the adapter to replace it with another plug, as this causes a hazardous situation.
– This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
– Children should be supervised to ensure that they do not play with the appliance.
– Keep the appliance and its cord out of the reach of children.
– Always keep the magnetic charging disc away from very small children.
– The plug must be removed from the socket outlet before cleaning or maintaining the appliance.
– Unplug the adapter if you are not going to use the appliance for some time.
– When storing the appliance for more than a month (without usage or charging), make sure that the battery is charged to at least 50%. Storing the appliance with an empty battery may lead to irreversible damage to the battery.
– Also make sure that the adapter is unplugged when the appliance is stored.
– Do not let the motorized brush move over the main cords of other appliances or other cables as this may cause a hazard.
– Keep loose clothing, hair, and body parts away from the motorized brushes.
– Do not cover or block the ventilation openings when the appliance is operating.
– This vacuum cleaner is designed for household use only. Do not use this vacuum cleaner to vacuum up building waste, cement dust, ashes, fine sand, lime, and similar substances. Never use the vacuum cleaner without any of the filters. This could damage the motor and shorten the life of the vacuum cleaner. Always clean all parts of the vacuum cleaner as shown in the user manual. Do not clean any parts with water and/or cleaning agents if this is not specifically shown in the user manual.
– This product contains a rechargeable battery. The battery may only be replaced by a qualified service engineer.
– Only charge the appliance with the adapter supplied. Only use 25V adapter ZD12D250050 or 30V adapter ZD12D300050.
– Charge, use and store the product at a temperature between 5 °C and 40 °C.
– Do not open, modify, pierce, damage, or dismantle the product or battery to prevent batteries from heating up or releasing toxic or hazardous substances. Do not short-circuit,  overcharge or reverse charge batteries.
– Keep product and batteries away from fire and do not expose them to direct sunlight or high temperatures.
– If the product becomes abnormally hot or smelly, changes color, or if charging takes longer than usual, stop using and charging the product and contact Philips.
– Do not place products and their batteries in microwave ovens or on induction cookers.
– If batteries are damaged or leaking, avoid contact with the skin or eyes. If this occurs, immediately rinse well with water and seek medical care.
– This product contains a rechargeable battery. The battery may only be replaced by a qualified service engineer.
– Take the appliance to an authorized Philips service center when you can no longer recharge it or when it runs out of power quickly.
– Do not open the appliance to replace the rechargeable battery.
– Take the appliance to an authorized Philips service center when you can no longer recharge it or when it runs out of power quickly.
– To prevent damage, never put ethereal oils or similar substances in the water tank or let the appliance pick them up.
– Do not lift or tilt the nozzle when the water tank is assembled and full, as water may spray out of the water tank.
Caution

– During charging, the adapter becomes warm to the touch. This is normal.
– Do not plug in, unplug or operate the appliance with wet hands.
– Do not remove the adapter from the wall socket by pulling at the cord (Fig. 1). When you do not use the charging station for charging, always unplug the appliance by first detaching the magnetic charging disc from the underside of the appliance (Fig. 2).
– Always switch off the appliance after use and before you charge it.
– Never block the exhaust air openings during vacuuming.
– Do not clean the dust container and the dust container lid in the dishwasher. They are not dishwasher-proof.
– Do not clean the white material of the filter with a normal vacuum cleaner or a brush to avoid damage to the material.
– Always use the vacuum cleaner with the filter assembled.
– When you clean the washable sponge filter with water, make sure it is completely dry before you put it back into the filter holder and dust container. Do not dry the sponge filter in direct sunlight, on the radiator, or in the tumble dryer. Do not clean the filter holder with water. This part is not washable.
– Replace the filter if it can no longer be cleaned properly or if it is damaged (see ‘Ordering accessories’).
– Never use any accessories or parts from other manufacturers that Philips does not specifically recommend. If you use such accessories or parts, your warranty becomes invalid.
– Make sure that the appliance is installed with the charging station attached to the wall according to the instructions in the user manual.
– Be careful when you drill holes in the wall to attach the charging station, to avoid the risk of electric shock.
– As this appliance uses water to clean, the floor may remain wet and slippery for a while (Fig. 3).
– To prevent damage, do not use liquid floor cleaners that are not transparent or even milky.
– To prevent damage, never put wax, oil, floor maintenance products, or liquid floor cleaners that are not water-dilutable in the water tank.
– Do not mix different types of liquid floor cleaner. When you have used one liquid floor cleaner, first empty and rinse the water tank before you add another liquid floor cleaner to the water in the water tank.
– Never exceed the maximum quantities mentioned on the bottle when you use a liquid floor cleaner. Do not add more than a few drops to the water in the water tank, as this tank has a capacity of 200 ml.
– Do not clean the metal wetting strip with a sharp object, as this may damage the strip. Only clean the wetting strip by rinsing it under the tap. Replace the wetting strip when you can no longer clean it.
– Replace the wetting strip only with an original strip. For ordering a new strip, see chapter ‘Ordering accessories’.
– Clean the water tank according to the instructions. The water tank is not dishwasher-proof.
– Do not use aggressive cleaning agents or tools to clean the Aqua Boost pedal.
– After mopping the floors, do not store the appliance with the water tank attached to the charging station. If you do this, the wet mopping pad will touch the wall and this may damage the wall. Always remove the water tank before you store the appliance.
– To guarantee good cleaning results and proper functioning of the appliance and water tank, always use original Philips cleaning pads.

Electromagnetic fields (EMF)
This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

Using the appliance

Usage restrictions
– Only use the water tank on hard floors with a water-resistant top coat (such as linoleum, enameled tiles, and varnished parquet) and stone floors (such as marble). If your floor has not been treated to make it water-resistant, check with the manufacturer if you can use water to clean it. Do not use the water tank on hard floors on which the water-resistant topcoat is damaged.
– Only use the water tank on linoleum floors that are properly affixed to prevent linoleum from being drawn into the mopping nozzle.
– Do not use the water tank to clean carpets.
– Do not move the appliance with the water tank assembled sideways, as this leaves water traces. Only move forwards and backward.
Note: The operating time depends on the power level used during cleaning.

Mopping pad and wetting strip
The appliance comes with one wetting strip and two identical microfiber mopping pads. With the water tank, wetting strip, and microfiber mopping pad attached to the standard floor nozzle, you can clean hard floors.
Using liquid floor cleaner in the water tank
If you want to add a liquid floor cleaner to the water in the water tank, make sure that you use a low foaming or non-foaming liquid floor cleaner that can be diluted in water. As the water tank has a capacity of 200ml, you only have to add a few drops of liquid floor cleaner to the water.

Cleaning the water tank
To clean the water tank, mix one-part vinegar with three parts water. Pour this mixture into the water tank and close the cap. Shake the water tank and put the water tank on a  water-resistant surface. Leave the water-vinegar mixture in the water tank overnight. Then empty the water tank, rinse it thoroughly with fresh water, and use it normally again.

Caution: Water will leak from the water tank during cleaning, with and without the wetting strip attached to the nozzle.
To empty the water tank, hold the water tank over a sink, remove the cap and tilt the water tank to the side of the filling hole. Then turn the water tank over to let the water flow into the sink. To remove the remaining water from the water tank, turn the water tank on its long side with the filling hole pointing towards the sink. Then tilt the water tank forwards to let the remaining water flow out of the water tank.
Note: Always store the water tank with the cap removed from the filling hole.

Ordering accessories

To buy accessories or spare parts, visit www.philips.com/parts-and- accessories or go to your Philips dealer. You can also contact the Philips Consumer Care Center in your country (see the international warranty leaflet for contact details).

Warranty and support
If you need information or support, please visit www.philips.com/support or read the international warranty leaflet.
Recycling
– This symbol means that electrical products and batteries shall not be disposed of with normal household waste (Fig. 4).
– Follow your country’s rules for the separate collection of electrical products and batteries.
Removal of built-in rechargeable battery
The built-in rechargeable battery must only be removed by a qualified professional when the appliance is discarded. Before removing the battery, make sure that the appliance is disconnected from the wall socket and that the battery is completely empty.

Take any necessary safety precautions when you handle tools to open the appliance and when you dispose of the rechargeable battery.
When you handle batteries, make sure that your hands, the product, and the batteries are dry.
To avoid accidental short-circuiting of batteries after removal, do not let battery terminals come into contact with metal objects (e.g. coins, hairpins, rings). Do not wrap batteries in aluminum foil. Tape battery terminals or put batteries in a plastic bag before you discard them.

To remove the rechargeable battery, follow the instructions below.

  1. Disconnect the appliance from the wall socket and let it run until the motor stops.
  2. Remove the dust container from the appliance (Fig. 5).
  3. Undo the three screws that fix the battery holder to the housing of the appliance (Fig. 6).
  4. Pull the battery holder out of the appliance (Fig. 7).

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit  www.philips.com/support for a list of frequently asked questions, or contact the Consumer Care Center in your country.

Problem Possible cause Solution
The appliance does not work when I push the button When the battery it.
empty. ’00’ flashes therapy To charge the battery, connect the appliance to

the charging base or attach the handheld vacuum cleaner directly to the magnet on the charging base.
| You haw to push the slider forward to switch on the appliance| Push the slider forward to setting 1 to switch on. Increase the suction power further by pushing the slider to set 2 or selecting the turbo setting to clean very dirty patches at the highest suction power.
The appliance suddenly stops working,| When their n a problem, the buttons will not respond and the screen will remain blank| Connect the appliance to the charging station or attach the handheld vacuum cleaner directly to the magnet on the charging station. Check the display. Once the appliance starts charging, you may continue to use the appliance as usual. If an error code appears, you can find its meaning in this booklet (see ‘Error codes’).
The appliance lima lower
suction power than usual,| The filter and the cyclone are dirty .| c lean the filter and the cyclone. The filter
light lights up after several hours of use to
indicate that you have to wash the sponge
filter. Make sure that you wash the sponge
filter at least once a month if you use the
appliance regularly.
| Y ou haw not attached the dust container lad property to the dust container. You haw not attached the dust container to the appliance pearly In both cases. there will be a loss of suction power.| Make sure that you attach the dust container lid to the dust container and the ow.: container to the appliance properly
Dust escapes from the appliance| The filter is charity.| Clean the filter.
| The filter is not present in the aPPliance| Make sure that the Stet is in the appliance and assembled correctly
Problem| Possible cause| Solution
---|---|---
| Something blocks the cyclone.| Check the cyclone for objects stuck in it and remove any object that blocks the cyclone.
| If dust falls out of the dust container, the dust container the lid is probably not attached properly to the dust container.| Empty the dust container and attach the dust container lid correctly.
The appliance does not move smoothly across the floor when cleaning a carpet.| You selected too high suction power.| Reduce the suction power by choosing setting 1.
The brush does not turn anymore.| The brush encounters too much resistance.

| Clean the brush with a pair of scissors or by hand.
| The brush may stop turning when it encounters too much resistance from the high-pile carpet.| Switch off the appliance ad then switch it back on again.
| You have not installed the roller brush in the nozzle properly after cleaning.| Follow the instructions in the cleaning chapter of the user manual to slide the roller brush into the nozzle properly and secure it inside the nozzle by snapping home the locking lever.
The LEDs in the nozzle do not come on.| You have not attached the nozzle to the appliance or handheld properly.| Attach the nozzle to the appliance or handheld properly.
The appliance is not charging.| The magnetic connector is not connected correctly to the charging disk or the adapter is not inserted into the wall socket properly.| Make sure that the magnetic connector is connected properly to the charging disk and that the adapter is inserted into the wall socket properly.
| You have not connected the correct adapter and cord.| Make sure that you use the correct adapter and cord.
| If you have checked the above and the appliance still does not charge, take it to a Philips service center or contact the Consumer Care Center.
FC6904, FC6902: The mini turbo brush does not function properly.| The roller brush is blocked.| Remove hairs from the brush with a pair of scissors (see user manual).

| The roller brush is blocked by fabric or surfaces during cleaning.| Keep the mini turbo brush aligned with the surface and do not push the turbo brush into soft surfaces.
| The mini turbo brush is not fully closed.| Make sure that the top and bottom parts of the mini turbo, brush are properly connected and that there is no gap between the two parts. Check if the locking ring is in the closed position (see user manual).
When I use my vacuum cleaner I sometimes feel static electricity shocks.| Your vacuum cleaner builds up static electricity. The lower the air humidity, the more static electricity the appliance builds up.| Discharge the appliance by frequently holding the tube against other metal objects in the room (for example the legs of a table or chair, etc.). You can also raise the air humidity level in the room.
The water flow from the water tank is reduced.| The wetting strip is blocked by excessive residue.| Remove the wetting strip and clean it.
| The microfiber mopping pad is not placed correctly and blocks the wetting strip as a result.  This prevents water from flowing out of the wetting

strip.

| Make sure that you place the mopping pad correctly.  Check the user manual for proper placement.
| The water tank is empty or nearly empty.| Refill the water tank.
| You use a microfiber mopping pad that is not supplied by Philips.| Only use an original Philips microfiber mopping pad. You can buy these mopping pads in the online  Philips shop at www.shop.philips.com/service or at your Philips dealer.
The output of water is faster and larger than normal.| If the water tank produces an uncontrolled and too large amount of water, the cap of the tank is probably not closed properly.| Check the cap and make sure it is fully and properly closed.
| The strip is not placed properly at the bottom of the water tank.| Check the strip and make sure that it is fitted properly in the bottom plate of the water tank.
The floor dries with stripes when I use the water tank.| You added too much liquid cleaner to the water.| Use only a few drops or use a cleaner that foams less.

Error codes

Error code Meaning
E1 The appliance is stored or charged at a temperature below 5°C. Move the

appliance to a warmer room. Do not store or charge the appliance at a temperature below 5°C or above 40°C.
E4| The roller brush in the motorized floor nozzle or in the mini turbo brush has become blocked and cannot turn freely. Switch off the appliance and check the roller brush for obstructions.
E6| No current passes through the adapter. Check if the adapter is inserted into the wall socket properly. If the adapter is inserted properly and the charging disk (magnet) is attached properly and the appliance does not start to charge, the adapter may be defective. In that case,  please contact the Consumer Care Center or take the appliance to an authorized Philips service center.
E7| You use the wrong adapter. Connect the correct adapter. If the correct adapter does not work, please contact the Consumer Care Center or take the appliance to an authorized Philips service center.
SE| Please take the appliance to an authorized Philips service center.

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References

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