BOSCH NEM5066UC 30 Inch Electric Cooktop User Manual
- June 5, 2024
- Bosch
Table of Contents
- BOSCH NEM5066UC 30 Inch Electric Cooktop
- IMPORTANT SAFETY INSTRUCTIONS
- Intended use
- Preventing material damage
- Environmental protection and energy saving
- Familiarizing yourself with your appliance
- Operation
- Cleaning and maintenance
- Disposal
- Customer Service
- Model number (E-Nr.) and production number (FD)
- STATEMENT OF LIMITED PRODUCT WARRANTY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
BOSCH NEM5066UC 30 Inch Electric Cooktop
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Read all instructions carefully before use. These precau-tions will reduce the risk of electrical shock, fire and injury to persons. When using kitchen appliances, basic safety precautions must be followed including those in the follow-ing pages.
Safety definitions
Here you can find explanations of the safety signal words used in this manual.
WARNING
This indicates that death or serious injuries may occur as a result of the
non-observance of this warning.
CAUTION
This indicates that minor or moderate injuries may occur as a result of the
non-observance of this warning.
NOTICE:
This indicates that damage to the appliance or property may occur as a result
of non-compliance with this advisory.
Note: This alerts you to important information and/or tips.
General information
- Read this manual carefully.
- Keep the instructions, the appliance pass and the product information safe for future reference or for the next owner.
- Do not connect the appliance if it has been damaged in transit.
Intended use
Only a qualified professional may connect appliances without plugs. The manufacturer is not responsible for damage caused by incorrect connections. Please see the Statement of Limited Product Warranty → Page 12 . Only use this appliance:
- To prepare meals and drinks.
- Under supervision. Never leave the appliance unattended when cooking for short periods.
- In private households and in enclosed spaces in a resi- dential environment.
- up to an altitude of 6,560 ft (2000 m) above sea level.
Do not use the appliance:
- This appliance is not intended for operation with an external clock timer or remote control.
Restriction on user group
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
When children become old enough to use the appliance, it is the responsibility
of the parents or legal guardians to ensure that they are instructed in safe
practices by qualified persons.
Children should be supervised to ensure that they do not play with the
appliance.
Do not let children play with the appliance.
Safe use
WARNING
When properly cared for, your new appliance has been designed to be safe and
reliable.
- Read all instructions carefully before use. These precautions will reduce the risk of burns, electric shock, fire, and injury to persons.
- When using kitchen appliances, basic safety precautions must be followed, including those in the following pages.
WARNING
Overheated materials can cause fire or burns.
-
Do not allow aluminum foil, plastic, paper or cloth to come in contact with a hot surface element, burner or grate.
-
Do not allow pans to boil dry.
Unattended cooking on a cooktop with fat or oil can be dangerous and may result in a fire. -
Do not leave the cooktop unattended when in use.
A fire could occur during cooking. -
Always have a working smoke detector near the kitchen.
-
Have an appropriate fire extinguisher available, nearby, highly visible and easily accessible near the appliance.
If the cooktop is near a window, forced air vent or fan, be certain that flammable materials such as window cover-ings do not blow over or near the burners or heating ele-ments. They could catch on fire.
Cooking fires can spread if extinguished incorrectly.
-
Never use water on cooking fires.
WARNING – TO REDUCE THE RISK OF A GREASE FIRE -
Never Leave Surface Units Unattended at High Set-tings – Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium
-
Always turn hood ON when cooking at high heat or when flambeing food (i.e. Crepes Suzette, Cherries Ju-bilee, Peppercorn Beef Flambe’).
-
Use proper pan size. Always use cookware appropriate for the size of the surface element.
-
Do not flambé under the extractor hood or work with a naked flame. When switched on, the extractor hood draws flames into the filter. There is a risk of fire due to deposits on the grease filter!
Flames can be drawn into the ventilation system.
- Whenever possible, do not operate the ventilation system during a cooktop fire. However, do not reach through fire to turn it off.Cookware Handles Should be Turned Inward and Not Extend Over Adjacent Surface Units.
- To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the cookware, the handle of a cookware should be positioned so that it is turned inward, and does not extend over adjacent surface units.Wear Proper Apparel. Loose-fitting or hanging garments, such as ties, scarves, jewelry, or dangling sleeves, should never be worn while using the appliance.
- Tie long hair so that it does not hang loose.
- Secure all loose garments, etc. before beginning. Use Proper Pan Size. This appliance is equipped with one or more surface units of different size.
- Select cookware having flat bottoms large enough to cover the surface unit heating element.
- The use of undersized cookware will expose a portion of the heating element or burner to direct contact and may result in ignition of clothing. Proper relationship of cookware to heating element or burner will also im-prove efficiency.
Boilovers can cause smoke and some foods and oils may catch fire if left on high temperature settings.
- When using a timer, always supervise the cooktop.
- Do not allow anything to boil over or burn.
CAUTION
The cooking process has to be supervised. A short term cooking process has to
be supervised continuously.
WARNING
To avoid risk of fire do not store items on the cooking surfaces.
In the event that personal clothing or hair catches fire, drop and roll
immediately to extinguish flames.
Do Not Use Water on Grease Fires.
- Smother fire or flame or use dry chemical or foam-type extinguisher.
WARNING
Use Only Dry Potholders. Moist or damp potholders on hot surfaces may result
in burns from steam.
-
Do not let potholders touch hot heating elements.
-
Do not use a towel or other bulky cloth.
Hot oil is capable of causing extreme burns and injury. -
Use high heat settings on the cooktop only when necessary.
-
To avoid bubbling and splattering, heat oil slowly on no more than a low-medium setting.
-
Never move a pan of hot oil, especially a deep fat fryer. Wait until it is cool.
Spills of hot food may cause burns.
- Hold the handle of the pan when stirring or turning food. This helps prevent spills and movement of the pan.
- DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS. Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns.
- During and after use, do not touch, or let clothing, potholders, or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among these areas are the cooktop and areas facing the cooktop.
Clean Cooktop With Caution.
- If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn.
- Some cleaners can produce noxious fumes if applied to a hot surface.
- Do not clean the appliance while it is still hot.
WARNING
Storage in or on Appliance – The use of corrosive chemicals in heating or
cleaning will damage the appliance and could result in injury.
- Flammable materials, corrosive chemicals, vapors or non-food products should not be stored or used in an oven or on or near surface units.
- The appliance is specifically designed for use when heating or cooking food.
This appliance is intended for normal family household use only.
- It is not approved for outdoor use.
- See the Statement of Limited Product Warranty. If you have any questions, contact the manufacturer.
WARNING – Using this appliance other than for its intended use can cause fire or injury to persons.
-
Use this appliance only for its intended use as described in this manual.
-
NEVER use your appliances as a space heater for warming or heating the room. Doing so may result in excessive heat radiation and can cause a fire.
-
Never use the appliance for storage.
WARNING – TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A GREASE FIRE, OBSERVE THE FOLLOWING. -
SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
-
Contact an authorized service provider immediately.
-
NEVER PICK UP A FLAMING PAN – You may be burned.
-
DO NOT USE WATER, including wet dishcloths or tow-els – a violent steam explosion will result.
-
Use an extinguisher ONLY if:
-
You know you have a Class ABC extinguisher, and you already know how to operate it.
-
The fire is small and contained in the area where it started.
-
The fire department is being called.
-
You can fight the fire with your back to an exit.
Do not heat or warm unopened food containers. A build-up of pressure may cause the container to burst and cause injury. Liquid between the pot base and the cooktop may build up steam pressure. This may cause the pot to jump suddenly causing injury.
-
Always keep the cooktop and bases of pots dry. When cooking with a double-boiler, the cooktop and cooking vessel may crack due to overheating.
-
The cooking vessel in the double-boiler must not come in direct contact with the bottom of the pot filled with water.
-
Use only heat-resistant cookware.
Failure to operate knobs properly may result in personal injury and damage to the appliance.
Glazed Cooking Utensils – Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed utensils are suitable for cooktop or range-top service without breaking due to the sudden change in temperature. -
Use only pans that are appropriate for ceramic cook-tops.
-
Cookware not approved for use with ceramic cooktops may break with sudden temperature changes.
WARNING
Moisture intrusion may cause an electric shock.
- Do not use any steam cleaners or high-pressure cleaners to clean the appliance.
WARNING – If the surface is cracked, switch off the appliance to avoid
the possibility of electric shock.
Do Not Cook on a Broken Cooktop – If the cooktop should break, cleaning
solutions and spillovers may penetrate the broken cooktop and create a risk of
electric shock.
Child safety
WARNING
Do not allow children to use this appliance unless closely supervised by an
adult.
- Children and pets should not be left alone or unattended in the area where the appliance is in use. They should never be allowed to play in its vicinity, whether or not the appliance is in use. Do not allow anyone to climb, stand, lean, sit, or hang on any part of an appliance, especially a door, warming drawer, or storage drawer.
- This can damage the appliance, and the unit may tip over, potentially causing severe injury. Do not let children play with the appliance.
CAUTION
Do not store items of interest to children in cabinets above an appliance or
on the backguard of an appliance. Children climbing on the appliance to reach
items could be seriously injured.
Do Not Leave Children Alone.
- Children should not be left alone or unattended in the area where the appliance is in use.
- They should never be allowed to sit or stand on any part of the appliance.
WARNING
To avoid the risk of suffocation:
- Do not allow children to play with packaging material.
Proper installation and maintenance
WARNING
In the event of a malfunction, it might become necessary to turn off the power
supply.
-
Have the installer show you the circuit breaker or fuse. Mark it for easy reference. To avoid electrical shock hazard, before servicing the appliance, turn power off at the service panel and lock the panel to prevent the power from being switched on accidentally.
Proper Installation – Improper installation or grounding can cause electric shock. -
This appliance must be properly installed and grounded by a qualified technician.
-
Connect only to properly grounded outlet.
-
Refer to installation instructions for details.
User Servicing – Do not repair or replace any part of the appliance unless specifically recommended in this manual. -
All other servicing should be referred to an authorized service provider.
If the supply cord is damaged, it must be replaced by the manufacturer, its authorized service provider or similar qualified persons in order to avoid hazard.
WARNING
Malfunctions can cause injuries.
- Do not operate this appliance if it is not working prop-erly, or if it has been damaged. Contact an authorized service provider.
State of California Proposition 65 Warnings
This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California
Preventing material damage
NOTICE:
- Cookware with rough bottoms scratch the glass ceramic surface. Salt, sugar or grains of sand scratch the glass-ceramic surface.
- Never use the cooktop as a working surface or for set-ting things down.
- Do not heat empty pots or pans, or let cookware boil dry.
- Never set down hot pans and pots on the control panel or the cooktop frame.
- When hard or sharp objects fall on the cooktop, they can cause damage.
- Do not let hard or pointed objects fall on the cooktop. Non-heat-resistant materials will melt on heated cooking zones.
- Do not use oven protective foil.
- Do not use aluminum foil or plastic containers. Unsuitable cleaning agents can cause shimmering metallic discolorations on the glass ceramic surface.
- Refer to the cleaning recommendations in this manual.
→ “Cleaning and maintenance”, Page 10
Overview of the most common types of damage
Here you can find an overview of the most common types of damage and suggestions how to avoid them.
Stains
Cause: Remedy
- Boiled-over food: Remove boiled-over food immediately with a glass scraper.
- Unsuitable cleaning agents: Use cleaning agents that are suitable for glass-ceramic cooktops.
Scratches
Cause: Remedy
- Salt, sugar and sand: Do not use the cooktop as a work surface or storage space.
- Cookware with rough bases: Check the cookware.
Discolorations
Cause: Remedy
- Unsuitable cleaning agents: Use cleaning agents that are suit-able for glass ceramic cooktops.
- Pot abrasion (e.g. aluminum): Lift pots and pans when moving them.
Environmental protection and energy saving
Disposal of packaging
The packaging materials are environmentally compatible and can be recycled.
Sort the individual components by type and dispose of them separately.
Saving energy
If you follow these tips, your appliance consumes less energy. Select cookware
with a base diameter that matches the cooking zone. Center the cookware on the
cooking zone.
Tip: For frying pans, cookware manufacturers usually state the top
diameter of the cookware. The diameter of the pan base is usually smaller.
-
The energy is targeted at the cookware. If you use cookware that is too small, energy is wasted. If the cookware is too large, much energy is used to heat up the cookware.
-
Close cookware with a fitting lid.
Cooking without a lid consumes more energy. -
Only lift the lid when necessary.
If you lift the lid, a lot of energy can escape. -
Use a glass lid.
If you use a glass lid, you can look inside the cookware without lifting the lid. -
Use cookware with a solid flat bottom.
Curved cookware bases increase energy consumption. -
Use a cookware size that matches the amount of food you want to cook.
Large cookware with little content consumes a lot of energy -
Cook with a small amount of water.
More water requires more energy to heat it up. -
Select a lower power level as soon as possible. Select a suitable power level to continue cooking.
For ongoing cooking a lower power level is sufficient. -
Use the residual heat of the cooking zone. For longer cooking times, turn the cooking zone off 5-10 minutes be-fore the end of the cooking time.
Unused residual heat increases energy consumption.
Familiarizing yourself with your appliance
This Use and Care Manual covers several models. Your model may have some but not all of the features listed.
Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
The control panel image is representative. Your appliance may vary slightly.
Knob positions
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
Knob position Function
- Off Cooking zone turned off
- 1 – 9 Power levels
NOTICE:
Always keep the control knobs clean and dry. Moisture and dirt can affect
proper functioning.
Cooking zones
Here you can find an overview of the cooking zones available on your cooktop.
Place the cookware on the cooking zone that best matches its size.
Refer to the overview of models and dimensions. → Page 2
Note
The cooking zone regulates the temperature by switching the heat on and off.
The heat may also switch on and off when on the highest power level.
- This protects components from overheating.
- The appliance is protected from electrical overload. ¡ Better cooking results are achieved.
Cooking zone and residual heat indicators
When you turn on a cooking zone the indicator above On/Off lights up. The indicators of the individual cooking zones light up when a cooking zone is hot.
Operation
Here you will find everything you need to know about op-erating your appliance.
Setting the power level
Adjust the power level of the cooking zone with the control knobs.
-
Push and turn the control knob to the desired power level.
The indicator above On/Off lights up. -
When the cooking zone becomes hot the indicator of the selected cooking zone lights up.
Turning the cooking zone off
-
Turn the control knob to Off.
The cooking zone indicator remains lit until the cooking zone has cooled off. -
When all cooking zones are turned off, the indicator above On/Off goes out. The cooktop is turned off.
Using the dual cooking zone
- To use both rings of the dual cooking zone, push and turn the control knob along the circle segment marked with .
- To use only the inner ring of the dual cooking zone, push and turn the control knob along the circle segment marked with .
Recommended cooking settings
Here you can find recommendations on cooking and an overview of various dishes
with suitable heat levels.
- Select power level 9 for bringing to a boil or initial frying.
- Stir thick liquids occasionally.
- Food that needs to be seared quickly, or food which loses a lot of liquid during initial frying, is best seared in several small portions.
Cooking charts
The cooking chart shows which power level is suitable for each type of food.
The cooking time may vary depending on the type, weight, thickness and quality
of the food. The power level for continuous cooking depends on the type of
cookware you use.
CAUTION
Stews or liquids can heat up very quickly during cooking and may overflow or
spatter, e.g. soups, sauces or drinks.
- Stir continuously.
- Heat the food at a suitable power level.
Melting
Type of food | Power level |
---|---|
Chocolate | 1 |
Butter | 1 |
Heating | |
Frozen vegetables, e. g. spinach | 1 – 2 |
Broth | 6 – 7 |
Thick soup | 1 |
Milk1 | 1 |
Cooking | |
--- | --- |
Rice, with double amount of water | 2 – 3 |
Potatoes boiled in their skins, with 1-2 cups of water | 3 – 4 |
Boiled potatoes, with 1-2 cups of water | 3 – 4 |
Fresh vegetables, with 1-2 cups of wa- ter | 3 – 4 |
Frozen vegetables, with 1-2 cups of water | 3 – 4 |
Pasta, with 2-4 qt. water1 | 5 – 6 |
Pudding2 | 1 |
Cereals | 2 – 3 |
These marks are registered trademarks of their respective owners. All other trademarks are trademarks of BSH Home Appliances Corporation or its affiliated companies.
Cleaning and maintenance
To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.
Cleaning agents
You can purchase suitable cleaners and glass scrapers from Customer Support or
in our online shop www.bosch-home.com/us/shop.
Tip: Bosch cleaners have been tested and approved for use on Bosch appliances.
Other recommended cleaners do not constitute an endorsement of a specific
brand.
Recommended cleaning agents
- Glass ceramic cooktop cleaner
- Bosch glass cooktop cleaner
- BonAmi®1
- Soft Scrub®1 (without bleach)
- White vinegar
Unsuitable cleaning agents
- Glass cleaners that contain ammonia or chlorine bleach. These cleaners may damage or permanently stain the cooktop.
- Caustic cleaners such as Easy Off®1. These cleaners may stain the cooktop surface.
- Abrasive cleaners.
- Metal scouring pads and scrub sponges such as Scotch Brite®. These cleaners may scratch the cooktop sur- face and/or leave metal marks.
- Soap-filled scouring pads such as SOS®1. These cleaners may scratch the cooktop surface.
- Powdery cleaners containing chlorine bleach. These cleaners may permanently stain the cooktop surface.
- Flammable cleaners such as lighter fluid or WD-40®1.
Cleaning the glass-ceramic cooktop
WARNING: Clean Cooktop With Caution.
- If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn.
- Some cleaners can produce noxious fumes if applied to a hot surface.
- Do not clean the appliance while it is still hot.
CAUTION
Do not use any kind of cleaner on the glass while the surface is hot; use only
the glass scraper. The resulting fumes can be hazardous to your health.
Heating the cleaner can chemically attack and damage the surface.
Requirements
- The cooktop has cooled off.
- Exception: Remove dry sugar, sugar syrup, milk and tomato products and melted plastic film or foil immediately using the glass scraper.
“Cleaning recommendations”, Page 11
- Wipe off splatters with a clean, damp sponge or a paper towel.
- Rinse and dry.
- If a smudge remains use white vinegar.
- Rinse and dry again.
- Apply a small amount of cooktop cleaner with a clean paper towel or cloth and let it dry.
- Buff the surface with a clean paper towel or cloth.
Cleaning recommendations
Follow these cleaning instructions for removing common soiling.
WARNING: The blade of the glass scraper is extremely sharp. You can cut yourself.
- Replace the blade immediately, when you see any imperfections.
- Follow the manufacturer’s instructions.
NOTICE:
Diamond rings may scratch the ceramic cooktop surface.
- Take off any rings before you clean the ceramic cooktop surface.
Type of soil Recommendation
- Dry sugar: REMOVE IMMEDIATELY. Failure to remove these substances im-mediately can permanently damage the ceramic cooktop surface. Remove the soil with the glass scraper while the cooktop surface is still hot. Use a new, sharp razor in the glass scraper.
- Sugar syrup: Remove the cookware and turn off the cooking zone. Put on an oven mitt
- Milk: Hold the glass scraper at 30° angle and scrape off the soil. Be careful not to gouge or scratch the glass-ceramic surface.
- Tomato spills: Push the soil off the heated area. Let the surface cool.
- Melted plastic film: Remove the residue and apply a glass-ceramic cooktop cleaner.
These marks are registered trademarks of their respective owners. All other trademarks are trademarks of BSH Home Appliances Corporation or its affiliated companies.
Maintenance
This appliance requires no maintenance other than daily cleaning. For best results, apply cooktop cleaning cream daily.
Disposal
Find out here how to dispose of old appliances correctly.
Disposal of your old appliance
Environmentally compatible disposal allows valuable raw materials to be
recycled.
Dispose of the appliance in an environmentally responsible manner.
Information about current disposal methods can be obtained from your
specialist dealer or local authority.
Customer Service
If you have any questions on use, are unable to eliminate an issue in the
appliance yourself, or the appliance needs to be repaired, please contact our
Customer Service. With any warranty repair, we will make sure your appliance
is repaired by an authorized service provider using genuine replacement parts.
We use only genuine replacement parts for all repairs.
Detailed information on the warranty period and terms of the warranty can be
found in the Statement of Limited Product Warranty, from your retailer, or on
our website.
If you contact Customer Service, you will need the model number (E-Nr.) and
the production number (FD) of your appliance.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories
Model number (E-Nr.) and production number (FD)
You can find the model number (E-Nr.) and the production number (FD) on the
appliance’s rating plate.
Making a note of your appliance’s details and the Customer Service telephone
number will enable you to find them again quickly.
Rating plate location
You can find the rating plate of your appliance:
- on the underside of the appliance
- in the appliance pass
STATEMENT OF LIMITED PRODUCT WARRANTY
What this warranty covers & Who it applies to:
The limited warranty provided by BSH Home Appliances (“Bosch“) in this Statement of Limited Product Warranty applies only to the Bosch appliance sold to you (“Product“), provided that the Product was purchased:
- For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes.
- New at retail (not a display, “as is”, or previously re-turned model), and not for resale, or commercial use.
- Within the United States or Canada, and has at all times remained within the country of original purchase.
The warranties stated herein apply to the original pur-chaser of the product
warranted herein and to each suc-ceeding owner of the product purchased for
ordinary home use during the term of the warranty.
Please make sure to return your registration card; while not necessary to
effectuate warranty coverage, it is the best way for Bosch to notify you in
the unlikely event of a safety notice or product recall.
How long the warranty lasts
Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred sixty-five (365) days from the date of the original purchase. The foregoing timeline begins to run upon the date of the original purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish) of the Product, for a period of thirty (30) days from the date of purchase or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, “As Is”, or “B” stock appliances.
Repair/replace as your exclusive remedy
During this warranty period, Bosch or one of its authorized service providers
will repair your Product without charge to you (subject to certain limitations
stated herein) if your Product proves to have been manufactured with a defect
in materials or workmanship. If reasonable attempts to repair the Product have
been made without success, then Bosch will replace your Product (upgraded
models may be available to you, in Bosch’s sole discretion, for an additional
charge). Nothing in this warranty requires damaged or defective parts to be
replaced with parts of a different type or design than the original part. All
removed parts and components shall become the property of Bosch at its sole
option. All replaced and/or repaired parts shall assume the identity of the
original part for purposes of this warranty and this warranty shall not be
extended with respect to such parts.
Bosch’s sole liability and responsibility hereunder is to repair manufacturer- defective Products only, using a Bosch authorized service provider during normal business hours. For safety and property damage concerns, Bosch highly recommends that you do not attempt to repair the Product yourself, or use a non-authorized service provider; Bosch will have no responsibility or liability for repairs or work performed by a non-authorized service provider. Authorized service providers are those persons or companies that have been specially trained on Bosch products, and who possess, in Bosch’s opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Bosch). Notwith-standing the foregoing, Bosch will not incur any liability, or have a responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Bosch would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call.
Out of warranty product
Bosch is under no obligation, at law or otherwise, to provide you with any
concessions, including repairs, prorates, or Product replacement, once this
warranty has expired.
Warranty exclusions
The warranty coverage described herein excludes all defects or damage that are
not the direct fault of Bosch, including without limitation, one or more of
the following:
- Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels).
- Any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self-performed “fixing” or exploration of the appliance’s internal workings).
- Adjustment, alteration or modification of any kind.
- A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations.
- Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product.
- Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.
- Service calls to correct the installation of your Product, to instruct you how to use your Product, to replace house fuses or correct house wiring or plumbing.
In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products, on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connect-ing facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses TO THE EXTENT ALLOWED BY LAW,
THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO THE PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HO-TELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE. SOME STATES DO NOT AL- LOW THE EXCLUSION OR LIMITATION OF INCIDEN-TAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EX-CLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.
Obtaining warranty service
To obtain warranty service for your product, you should contact Bosch Customer
Support at 1-800-944-2904 to schedule a
repair.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>