GASLAND chef Pro RT3606 36 Inch Professional Slide-In Natural Gas Cooktop 6 Burner Instruction Manual

June 5, 2024
GASLAND chef

GASLAND chef Pro RT3606 36 Inch Professional Slide-In Natural Gas Cooktop

6 Burner

GASLAND-chef-Pro-RT3606-36-Inch-Professional-Slide-In-Natural-Gas-Cooktop-6
-Burner-PRODUCT

Welcome & Congratulations
Congratulations on your purchase of a Gasland gas rangetop! We are very proud of our products and are completely committed to provide you with the best cooking experience. Your satisfaction is our top priority. Please read through this manual prior to installation, it contains important infor-mation to help you properly use & maintain your new gas rangetop.
IMPORTANT NOTE: Inspect the product and packaging to verify no shipping damage to the product. DO NOT return this product to the original seller. Please give us a call, and we will do our best to help you.

Gas Rangetop Installation

IMPORTANT NOTE: This installation must be completed by a qualified appliance installer, service company or gas supplier.
Read this entire installation manual carefully prior to installation and save for the local inspector’s reference. Keep this installation manual for future reference. If you have any question, please contact our service department immediately for assistance. The appliance must be installed in accordance with National Electrical Codes, as well as all state, municipal and local codes. The correct voltage, frequency and amperage must be supplied to the appliance from a dedicated, grounded circuit breaker or time delay fuse. Gasland gas rangetop are manufacture for use with Natural Gas (NG) or Liquid Propane Gas (LPG). Features and specifications are subject to change at any time without notice. Visit gaslandchef.com for the most up-to-date information or call us at 1(844)538-7890. To ensure the safe use of Gasland equipment, please take note of the following types of highlighted information throughout this guide.
IMPORTANT NOTE: Important information that needs your attention.
CAUTION: indicate a situation where minor injury or product damage may occur if instructions are not followed.
WARNING: states a hazard that may cause serious injury or death if precautions are not followed.
WARNING: If the information in this guide is not followed exactly, a fire or explosion may result, causing property damage, personal injury or death.

Important Instructions

  • Installation and service must be performed by a qualified installer, service agency or the gas supplier.
  • Warranty service must be performed by a Gasland authorized service partner.
  • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
  • A ventilation hood is recommended for use with the Gasland gas rangetop.
  • In Massachusetts: Installations and repairs must be performed by a qualified or licensed contractor, plumber or gasfitter qualified or licensed by the state, province, or region where this appliance is being installed. Only use gas shut-off valves approved for use within the state, province, or region where this appliance is being installed. A flexible gas connector, when used, must not exceed 3″(7.6cm).

What to do if you smell gas:

  • DO NOT try to light any appliance.
  • DO NOT touch any electrical switch.
  • DO NOT use any phone in your building.
  • Call your gas supplier immediately from a neighbor’s phone. Follow any instructions from the gas supplier for your own safety.
  • Call your local fire department if you cannot reach your gas supplier.\

WARNINGS
Children should not play with packaging material Dispose the carton and plastic bags after the range top is unpacked. Cartons covered with rugs, bedspreads, or plastic sheets can become air-tight chambers.

Remove all staples from the carton
Staples can cause severe cuts and destroy finishes if they come in contact with other appliances or furniture. Carefully read and follow all instructions prior using your new range top Be safety conscious. The preparation of food on a range top requires temperatures that could cause severe burns.

Proposition 65
The California Safe Drinking Water and Toxic Enforcement Act of 1986 (Proposition 65) requires the Governor of California to publish a list of substances known to the State of California to cause cancer or reproductive harm. Burning of gas can result in exposure the low levels of listed substances, including formaldehyde, benzene, soot, and carbon monoxide. This is caused primarily by the incomplete combustion of NG or LPG. Properly adjusted burners will minimize incomplete combustion. By opening a window, using a ventilating hood or fan can minimize the exposure to these substances.

Proper installation
Gasland gas rangetop must be properly installed and grounded by a qualified technician in accordance with the National Fuel Gas Code ANSI Z223.1-latest edition, and the National Electrical Code ANSI/NFPA No.70-latest edition.

Installation & safety
Ask your dealer to recommend a qualified technician and an authorized repair service. Have the technician familiarize you with the locations of the manual gas shut off valve and gas meter in the event it is necessary to shut off gas supply to the range top during an emergency. DO NOT REPAIR OR REPLACE any part of the appliance unless specifically recommended by owner’s manual or customer service department. Repair service should be done by Gasland authorized technician/service partner only. This will reduce the risk of personal injury and damage to the product.

WARNING!

  • DO NOT store any flammable materials near surface burners. The type of materials include paper, plastic and flammable liquids.
  • Do not store explosives, such as aerosol cans, on or near the rangetop.
  • Failed to follow this owner’s manual could lead to serious injury or damage to the product.

WARNING!
DO NOT TOUCH SURFACE BURNERS OR AREAS NEAR THESE BURNERS Surface burners may be hot after use, even though the flame is not visible or contact the surface directly. Areas near surface burners may become hot enough to cause burns during and after use. Do not let clothing or other flammable materials to contact with areas near surface burners until they have had sufficient time to cool down.
WARNING!
NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning.

Installation Instructions

Be sure the rangetop is properly installed and grounded by a qualified technician. It is the responsibility of the technician to make certain that your rangetop is properly installed. Situations cause by improper installation are not covered under the warranty. Any expenses incurred due to such situations will not be paid by the manufacturer of the rangetop. Leak testing of the appliance shall be conducted according to the manufacturer’s instructions, or according to local building codes and gas regulations in your area.

GAS CONNECTIONS (All Units)

NOTICE TO MASSACHUSETTS APPLIANCE DEALERS: Be sure this document is included in all gas rangetop appliances sold to consum-ers in the State of Massachusetts.
NOTICE: Massachusetts law requires the following:

  • Appliances must be installed by a licensed plumber or gas fitter.
  • Appliances must be connected with a 3 ft (36″ maximum length) flexible gas connector.
  • A “T” handle type manual gas valve in the gas supply line to the appliance.

Have the dealer where you purchase your new rangetop install it or have them recommend a qualified installer. Installation must conform with local codes. In the absence of local codes, the installation must conform with the National Fuel Gas Code, ANSI Z223.1-Latest Edition in the U.S.A. or the CAN/CGA B149.1 or .2 Installation Codes in Canada. The rangetop should be connected to the supply line with 1/2-inch black iron pipe or a certified flexible type stove connector. To prevent gas leaks, put an approved sealing compound which is resistant to liquefied petroleum gases on all threaded connections.
Important: Do not apply pressure directly to the rangetop manifold pipe when tightening supply connections. The manifold pipe should be held securely at the pressure regulator to prevent twisting. Hold the pressure regulator with a wrench during the tightening of the connection, or the manifold pipe may be twisted and split and cause a dangerous leak. The installation of range tops designed for manufactured (mobile) home installation must conform with the Manufactured Construction and Safety, Title 24 CFR, Part 3280, [formerly the Federal standard for Mobile Home Construction and Safety, Title 24, HUD (Part 280)] in the U.S.A. or C.S.A. Standard CAN/CGA Z240.4.2 in Canada or, when such standards are not applicable, with local codes. The installation of range tops designed for recreational vehicle installation must conform with state or other codes or, in the absence of such codes, with the standard for recreational vehicles. ANSI A119.2.2–1982 in the U.S.A. or CAN/C-GA Z240.4.2 in Canada. The installation of appliances designed for recreational park trailers must conform with state or other codes or, in the absence of such codes, with the standard for recreational park trailers, ANSI A119.5.
Note: Check all piping connections in the unit for leaks. Never use an open flame to check for gas leaks. Use a soap solution, 75% water, 25% dishwashing soap. It is possible for connections made at the factory to leak, due to vibration encountered in transportation. Make certain you have checked them all, and repair any connections that leak. The appliance and its individual shut-off valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2 psig. The appliance must be isolated from the gas supply piping system by closing its individual manual shut-off valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig.

Gas line shut-off valve

  • To reduce the possibility of gas leaks, apply Teflon tape or a thread compound approved for use with LPG or NG to all threaded connections.
  • Install a manual gas line shut-off valve in the gas line in an easily accessed location outside the range in the gas piping external to the appliance for the purpose of turning on or shutting off gas to the appliance.
  • Install male 1/2″(36 inch rangetop) or 3/4″(48 inch range top) flare union adapter to 1/2″ or 3/4″ NPT internal thread elbow at the inlet of the regulator. Use a wrench on the regulator fitting to avoid damage.
  • Install male 1/2″ or 3/4″ flare union adapter to the NPT internal thread of the manual shut-off valve, taking care to secure the shut-off valve to keep it from turning.
  • Check for leaks using a leak detector or soapy water, 75% water, 25% dishwashing soap.

Installation/Clearances
All units must be installed in accordance to minimum rear and side wall clearances and clearances extended vertically above cooking top which are stated on the serial plate (the serial plate is located on the back of the unit). Make sure that the wall coverings, counter tops and cabinets around the rangetop can withstand temperatures of up to 200˚F(93˚C) generated by the rangetop. It is the responsibility of the installer to make certain that the rangetop is properly adjusted at the time of installation. Situations caused by improper adjustments or improper installation are not covered under the warranty. Any expenses incurred due to such situations will not be paid by the manufacturer of the appliance.

Gas Rangetop Specifications

Installation without a range hood
Note: All the measurement was based on 24″(61cm) deep cabinet This rangetop may be installed directly adjacent to existing 36″(91.4cm) high base cabinets.

  • The rangetop CAN NOT be installed directly adjacent to sidewalls, tall cabinets, tall appliances, or other side vertical surfaces above 36″(91.4cm) high. There must be a minimum of 6″(15.2cm) side clearance from the rangetop to such combustible surfaces above the 36″(91.4cm) counter height.
  • Within the 6″(15.2cm) side clearance to combustible vertical surfaces above 36″(91.4cm), the maximum wall cabinet depth must be 13″(33cm) and wall cabinets within this 6″(15.2cm) side clearance must be 18″(45.7cm) above the . 36″(91.4cm) high countertop.
  • Wall cabinets above the rangetop must be a minimum of 42″(106.7cm) above the rangetop cooking surface for the full width of the rangetop. This minimum height requirement does not apply if a range hood is installed over the cooking surface.

CAUTION: Items of interest to children should not be placed in cabinets above the rangetop-children climbing on the rangetop to reach items could be seriously injured.

Installation with a range hood
Note: Minimum clearance for the back wall is 0″ with backsplash (backguard) or high shelf. If a range hood is installed above the rangetop, maintain a 30″(76.2cm) minimum clearance between the rangetop and the bottom of the range hood. The range hood must exhaust outside. For best smoke elimination, the minimum clearance of the range hood should be installed 30″(76.2cm) to 36″(91.4cm) above the rangetop surface. Do not install with a downdraft ventilation system.

Installation in an island
Note: There must be a minimum of 6″(15.2cm) clearance from the rear of the rangetop to a combustible wall. Clearances from non-combustible materials are not part of the ANSI Z21.1 scope and are not certified by CSA. Clearances to non-combustible materials must be approved by the authority having jurisdiction.

  • This rangetop may be installed directly adjacent to existing 36″(91.4cm) high base cabinets.
  • The rangetop CANNOT be installed directly adjacent to sidewalls, tall cabinets, tall appliances, or other side vertical surfaces above 36″(91.4cm) high. There must be a minimum of 6″(15.2cm) side clearance from the rangetop to such combustible surfaces above the 36″(91.4cm) counter height.
  • Within the 6″(15.2cm) side clearance to combustible vertical surfaces above 36″(91.4cm), the maximum wall cabinet depth must be 13″(33cm) and wall cabinets within this 6″(15.2cm) side clearance must be 18″(45.7cm) above the 36″(91.4cm) high countertop.
  • Wall cabinets above the rangetop must be a minimum of 42″(106.7cm) above the rangetop cooking surface for the full width of the rangetop. This minimum height requirement does not apply if a range hood is installed over the cooking surface.
  • Wall cabinets above the rangetop must be a minimum of 42″(106.7cm) above the rangetop cooking surface for the full width of the rangetop. This minimum height requirement does not apply if a range hood is installed over the cooking surface.

CAUTION: Items of interest to children should not be placed in cabinets above the rangetop, children climbing on the rangetop to reach items could be seriously injured.

Electrical requirements

Gasland gas rangetop requires 120V 60HZ electrical supply to operate the ignition system. The power cord is a 3-prong grounding plug. The plug must be plugged into a mating outlet. Make sure there is a power outlet within the reach of the rangetop’s power supply cable (within 36″ from the right side of the rangetop). The outlet should be accessible with the rangetop installed. Gasland gas rangetop must be properly grounded for safe operation. DO NOT ground the rangetop to any of gas line/gas pipe. GASLAND-chef-Pro-RT3606-36
-Inch-Professional-Slide-In-Natural-Gas-Cooktop-6-Burner-
FIG1

Product dimension
Make sure the counter top cut-out follow the dimensions given in the illustration below. The cabinetry material below rangetop must be non- combustible material.

Pro RT3606

Pro RT4806GASLAND-chef-Pro-RT3606-36-Inch-Professional-Slide-In-Natural-
Gas-Cooktop-6-Burner-FIG3

**Rangetop installation

**

  • Installation and service must be performed by a qualified installer, service agency or the gas supplier.
  • Remove the rangetop from its package and set aside all burners, burner caps and cooking grates.

Rubber Pad Installation On Back Panel.
To Prevent the range too close to the wall, there are 2 plastic pads offered with the user’s manual, please find the accessories and follow the below steps:

  1. check the installation kit packed with manual.  GASLAND-chef-Pro-RT3606-36-Inch-Professional-Slide-In-Natural-Gas-Cooktop-6-Burner-FIG4
  2. Install the 2 rubber pad as showed above.

Adjustable Leg Installation
Your rangetop may have KD adjustable feet that need to be installed. Please follow up the procedures below for the feet installation.

  1. 1. Find the 4 pieces (36-inch) or 6 pieces (48-inch) of adjustable feet inside the package. 
  2. Arrange the rangetop on the ground with soft material protection. Set aside all the cooking grates, burners and griddle cover to avoid any potential damage.
  3. Lift up the front side of the rangetop, and then install the front three legs.
  4. Lay down the rangetop on the ground, then lift the back side to install the back three legs. GASLAND-chef-Pro-RT3606-36-Inch-Professional-Slide-In-Natural-Gas-Cooktop-6-Burner-FIG6

Please Note that all the legs should be installed by turning counterclockwise.

Slide In The Table Top

  • Gently slide the rangetop half into the cut-out, make sure your gas connection and electrical power plug are properly installed. For the gas connection operation please see the below picture: GASLAND-chef-Pro-RT3606-36-Inch-Professional-Slide-In-Natural-Gas-Cooktop-6-Burner-FIG7
  • Slide the rangetop all the way back to the wall.
  • Install all burners and burner caps.
  • Install all grates.

Gasland Rangetop Burners Installation
15K burner(s) is (are) located on middle front on Pro RT3606 and all back three burners on Pro RT4806 with a knocked down burner supporting tube, incorrect installation will affect the burner performance and cause potential service issues.

  1. Confirm the Burner Layout. GASLAND-chef-Pro-RT3606-36-Inch-Professional-Slide-In-Natural-Gas-Cooktop-6-Burner-FIG9

  2. Dual Burner Installation.

    • Locate below parts from the package. GASLAND-chef-Pro-RT3606-36-Inch-Professional-Slide-In-Natural-Gas-Cooktop-6-Burner-FIG10

    • Check and confirm each part of the burner. For 15K BTU dual burner part (from left to right):
      burner cap / flame ring / flame ring base / burner base / supporting pipe GASLAND-chef-Pro-RT3606-36-Inch-Professional-Slide-In-Natural-Gas-Cooktop-6
-Burner-FIG11

    • Screw the burner supporting pipe and tighten with the wrench. Making sure there’s no gap between the burner base and supporting pipe. Five full turns with additional 15 degree will be needed to tighten the supporting pipe to the burner base.
      Warning: Failure to installing the burner pipe correctly will cause gas leakage during the usage of the product.  GASLAND-chef-Pro-RT3606-36-Inch-
Professional-Slide-In-Natural-Gas-Cooktop-6-Burner-FIG12

    • Assemble the burner to the electrode and drip pan:

    • Make sure the burner design is correct. Our current design for the burner is has the electrode on the left side (10 o’clock) and cross-over on the right side (2 o’clock). There are four parts for the dual burners. They are burner cap, flame ring base, flame ring and burner base.

    • Make sure the electrode is going through the hole on the flame ring and it is vertical to the surface of flame ring base.

    • For the flame ring base part. make sure that the electrode will go through the hole on the 10 o’clock position. Make sure the electrode is not going through the hole next to the cross-over.

    • Make sure the electrode is vertical to the surface of the burner base. Please be notified that there’s a slot at the 8 o’clock position of the burner base. This slot helps to locate the burner base.

    • Your electrode design might be mounted underneath the drip pan. Make sure the electrode is vertical to the surface of the burner base. Make sure the supporting pipe and the burner base are tightened.  GASLAND-chef-Pro-RT3606-36-Inch-Professional-Slide-In-Natural-Gas-Cooktop-6-Burner-FIG13

  3. Single Burner Installation

    • Check and confirm each part of the burner. For 18K BTU / 12K BTU single burner part (from left to right):
      burner cap / flame ring / flame ring base GASLAND-chef-Pro-RT3606-36-Inch-
Professional-Slide-In-Natural-Gas-Cooktop-6-Burner-FIG14

    • Note the stationary positioning of the electrode.

    • There are 2 grooves along the outer rim of the burner base and an arrow on the top surface. The arrow points to the groove that should accept the electrode.

    • The brass flame ring has 4 notches along the bottom outer ring, these must set directly over the 4 lugs on the burner base.

    • The burner cap has 2 protrusions under it, these sit in either 2 sets of the triangular depressions on the surface of the burner base. GASLAND-chef-Pro-RT3606-36-Inch-Professional-Slide-In-Natural-Gas-Cooktop-6-Burner-FIG15

Connecting gas to rangetop
This rangetop is designed to operate at a pressure of 4″(10.2cm) of water column on Natural Gas (NG) or 10″(25.4cm) of water column on Liquid Propane Gas (LPG). This rangetop can be convert for use on Liquid Propane Gas (LPG). When using this rangetop on LPG, conversion must be made by a qualified installer before attempting to operate the rangetop on that gas. LPG kit can be purchase from authorized Gasland dealer or contact customer service for further assistance. For correct operation, the pressure of natural gas supplied to the regulator should be between 4″(10.2cm) and 5″(12.7cm) of water column. For LPG, the pressure supplied must be between 10″(25.4cm) and 12″(30.5cm) of the water column. When checking for the correct operation of the regulator, the inlet pressure must be at least 1″(2.5cm) more than the operating manifold pressure as given above. The pressure regulator located at the inlet of the rangetop manifold must remain in the supply line regardless of Natural Gas (NG) or Liquid Propane (LPG) is being used. A flexible metal appliance connector used to connect the rangetop to the gas supply should be 3 ft (91.4cm) max in length for easy installation. In Canada, flexible connectors should be single wall metal connectors less than 6 ft (182.9cm) in length. Shut off the main gas supply valve before removing the old cooking appliance (if applicable) and leave it off until the new hook-up has been completed. Don’t forget to relight the pilots on other gas appliances when you turn the gas back on. Because hard piping restricts movement of the rangetop, the use of a CSA certified flexible metal appliance connector is recommended unless local codes require a hard-piped connection. Never reuse an old connector when installing a new rangetop. If the hard piping method is used, you must carefully align the pipe. To prevent gas leaks, use pipe joint compound resistant to NG on all male external pipe threads.

  1. In an easily accessible location, install a service manual gas shut off valve. Be sure everyone operating the rangetop knows where and how to shut off the gas supply to the cook top.
  2. Use a flexible gas line to connect to the 0.5″(1.3cm) fitting, located on the bottom right hand corner underneath the rangetop.
  3. When all connections have been made, be sure all rangetop controls are in the off position and turn on the main gas supply valve. Check for gas leaks by using a 75% water, 25% dish washing soap solution. If a gas leak is present, shut off gas immediately, tighten all connections, and retest for leaks. Any opening in the wall behind the appliance and in the floor under the appliance shall be sealed.

Guidelines for using rangetop burners
There are dual burners have the same low turn-down setting (SIM) for gentle simmering (620 BTU/hr). Use the SIM setting for melting chocolate and butter, cooking rice and delicate sauces, simmering soups and stews, and keeping cooked food hot. Never leave the rangetop unattended when in use. Boil over causes smoking and greasy spills that may ignite. Never allow flames to extend beyond cookware or curl up its sides. This could discolor and damage the utensil and you may get burned touching a hot handle. Keep handles out of the way. Turn handles so that they don’t extend over the edge of the range or another burner that is on. Take care when deep-frying. Oil or fat can overheat very quickly, particularly on a high setting. Make sure that all burner parts are properly in place. Incorrectly or incompletely assembled burners may produce dangerous flames. Keep the burners clean. Especially after a spill or boil over, make sure you clean the affected burners before using them again. Food residue may clog the igniter and the notches of the flame spreader, stopping the burner from functioning correctly. Check that the burner flames are regular. They should be blue with no yellow tipping, and burn without fluttering all around the burner cap. If not, see “Trouble-shooting” for advice.

Surface burner ignition
To light the top burners, push and turn the appropriate control knob counter clockwise to the “HI” position. You will hear a clicking noise the sound of the electric spark igniting the burner. Once burner ignition has been achieved, then turn the burner control knob to adjust the desired heat setting.
NOTE: When one burner is turned to the “HI” position, the burner igniters will park. Do not attempt to disassemble or clean around any burner while another burner is on. Do not touch any burner cap, burner base, or igniter while the igniters are sparking.
For the models with griddle
Before using the griddle:

  1. Clean the griddle thoroughly with warm, soapy water to remove dust or any protective coating.
  2. Rinse with clean water and wipe off to dry with soft, clean, lint-free cloth.
  3. A stainless steel cover that is sized to fit on top of the surface when the griddle is not being used is provided. Please note that the cover must be removed before turning the griddle on.
  4. Make sure the grease tray is under the front edge of the griddle. Position the tray under the griddle overhang to catch grease or food residue.

Use of the griddle:

  1. Push and turn the control knob counter-clockwise to the preferred cooking temperature.
  2. Preheat the griddle for 10-12 minutes.
  3. When the griddle is preheated to the desired temp, the indicator light will turn on.
  4. Butter or cooking oil can be added for more flavor, then plate the food to cook.

The surface of the griddle is hot after use. Please allow sufficient time for the griddle to cool prior to cleaning.

Troubleshooting Tips

Symptom Possible Cause Solution


Burners will not light.

| ****

Burner parts or igniters may be wet, dirty or misaligned.

| Check that the burner parts are clean, dry and correctly assembled.

Check that the igniters are clean and dry.

Top burner will not stay lit.| Failed thermocouple| Replace thermocouple
Flames do not burn all around the burner cap.| Burner parts may be dirty or misaligned.| See “Care and Cleaning” instructions.






Burner flames are very large and yellow.

| ****

Burner bezel ports are clogged. Burner ports or burner caps are not positioned properly.

Rangetop is being operat- ed with the wrong type of gas. Regulator is not installed, is faulty, or is set for the wrong type of gas.

| Clean burner bezel ring ports with straightened paper clip, needle, or wire.

Remove and carefully re-install burner bezel and caps. Ensure that the type of rangetop matches the gas supply. Check installation, replace regulator, or set regulator for proper gas.

Igniters are sparking but burners are not igniting.| Gas shut-off valve is in the “OFF” position.| Turn shut-off valve to the “ON” position.
Burner flame goes out at low setting.| Low gas pressure. Air intake holes around burners are obstructed.| Contact gas company. Remove obstruction from air intake holes.


The flames have suddenly gone out.

| ****

A draft or spill has extinguished the flame.

| Turn the burners off, cleaning the burners and sump area. Once clean reignite top burners.
Symptom| Possible Cause| Solution
---|---|---







No ignition spark.

| ****






Ignition module failed.

| Replace Ignition module and attempt ignition. If there is still no spark ignition, the rangetop burners can still be used. To light them:

1.      Holding a lit match to the flame spreader, push in on the control knob and turn counter clockwise to LIGHT.

2.      When the flame is burning all the way around the burner, you may adjust the heat.

“Cracking” or “popping” sound is heard coming from rangetop.| ****

Ignition module failed.

| ****

Replace Ignition module.

Warranty

Any question about the operation, maintenance service or warranty of this gas cooktop should be directed to GASLAND chef. You can contact GASLAND chef for after-sale service in the warranty period via following methods:
Hotline: 1 (844)-538-7890
Email: support@gaslandchef.com

References

Read User Manual Online (PDF format)

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