APC BGM1500 Series Pro Gaming UPS User Manual

BGM1500 Series Pro Gaming UPS
User Manual

Important Safety Instructions
Inspect the package contents upon receipt. Notify the carrier and dealer if there is any damage.
SAVE THESE INSTRUCTIONS – This manual contains important instructions that should be followed during the installation and maintenance of the UPS and batteries.

DANGER
RISK OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH

• This up is intended for indoor use only.
• Do not operate this UPS in direct sunlight, in contact with fluids, or where there is excessive dust or humidity.
• Be sure the air vents on the UPS are not blocked. Allow adequate space for proper ventilation.
• Connect the UPS power cable directly to a wall outlet.

Failure to follow these instructions can result in minor or moderate injury and equipment damage.

CAUTION
RISK OF HYDROGEN SULPHIDE GAS AND EXCESSIVE SMOKE

• Replace the battery at least every 5 years or at the end of its service life, whichever is earlier.
• Replace the battery immediately when the UPS indicates battery replacement is necessary.
• Replace batteries with the same number and type of batteries as originally installed in the equipment.
• Replace the battery immediately when the UPS indicates a battery overtemperature condition, or when there is evidence of electrolyte leakage. Power off the UPS, unplug it from the AC input and disconnect the batteries. Do not operate the UPS until the batteries have been replaced.

Failure to follow these instructions can result in minor or moderate injury and equipment damage.

Package Contents

Connect Battery

The UPS is shipped with the battery disconnected.

1. Lay the UPS with the battery door facing up. The arrows point to the locking tabs of the battery compartment.

2. Press the tabs downwards and pull the battery door away from the unit to access the battery modules.

3. Using the handles on both sides of the battery, lift the battery 30 degrees upward to expose the battery connector. Connect the red wire as shown above.

4. Push the battery into the unit

5. Align the side rails on the cover with the rails on the UPS and slide the cover till it locks in position.

Install PowerChute™ Personal Edition Software

Use PowerChute Personal Edition software to configure the UPS settings. During a power outage, PowerChute will save any open files on your computer and shut it down.  When power is restored, it will restart the computer.
NOTE: PowerChute is only compatible with a Windows operating system. If you are using Mac OSX, use the native shutdown feature to protect your system. See the documentation provided with your computer.

Installation
Use the USB Data Port Cable supplied with the Back-UPS to connect the data port on the Back-UPS to the USB port on your computer. Download PowerChute™ Personal Edition Software from www.apc.com/pcpe. Select the appropriate operating system and follow the directions to download the software.

Connect the Equipment

Battery Backup and Surge Protected outlets
When the Back-UPS is receiving input power, the Battery Backup with Surge Protection outlets will supply power to connected equipment. During a power outage or other AC  problems, the Battery Backup outlets receive power for a limited time from the Back-UPS. Connect Gaming PC, Console, router, and Monitor to these outlets so you could stay online during a power outage.
Connect equipment such as External Hard Drive, Television, or other peripherals that do not need battery backup power to the Surge Protection Only outlets. These outlets provide full-time protection from surges even if the Back-UPS is turned off. 

1| USB and Serial Data Port| To use PowerChute Personal Edition, connect the supplied USB communication cable
---|---|---
2| Ground Screw| Connect the ground lead from an additional surge suppression device such as a stand-alone data line surge protector.
3| Building Wiring Fault Indicator| If this is illuminated, there is a problem with the wiring in the building. Contact an electrician immediately and do not use the Back-UPS.
4| Coaxial Ports with surge Protection| Connect a cable modem or other equipment with coaxial jacks.
5| Circuit breaker Reset Button| Use to reset the system after an overload condition has tripped the circuit breaker and interrupted current flow.
6| Surge Protected Outlets| These outlets provide full-time protection from surges, even if the Back-UPS is off. Connect equipment such as printers and scanners that do not require battery backup protection.
7| In/Out Ethernet Surge  Protected Ports| Use an Ethernet cable to connect a cable modem to the in port, and connect a computer to the OUT port.
8| Battery Backup Outlets  with Surge Protection| During a power outage or other AC problems, the Battery Backup receives power for a limited time from the Back-UPS. Connect essential equipment such as Gaming PC, Console, Router or other gaming gear into these outlets.
9| Rear LEDs| The Rear LEDs provide 12-color ambient lights to help you add/remove loads from outlets.

Operation

Top Bezel Buttons and Display Interface
Use the four buttons on the front panel of the Back-UPS and the display interface to configure the Back-UPS.
Front Panel

will provide power even when the  UPS is on battery.
7| Reactor Circle: Provides 12-color ambient lights.

Display Icons

| On-Line: The Back-UPS is supplying conditioned utility power to connected equipment
---|---
| Load Capacity: The approximate load capacity percentage is indicated by the number of load bar sections illuminated.  Each bar represents approx 20% of load capacity.
| Battery Capacity: The battery charge level is indicated by the number of bar sections illuminated.  When all five bar sections are illuminated, it indicates that the battery is fully charged.  When only one bar section is illuminated, it indicates the battery charge is nearing depletion.
| Low Battery: When the battery charge is completely depleted and the UPS is nearing shutdown, the indicator will flash accompanied by a continuous beep.
| Replace Battery: The battery is nearing the end of its useful life and should be replaced immediately.
| On Battery: The UPS is supplying battery power to the connected equipment. The UPS will emit an audible beep once in every 10 seconds.
| System Error Detected: A system error has been detected. The system error number will be displayed on the display interface.  Refer to “Detected system errors” on page 6, for details.
| Overload: The connected equipment is drawing more power than the rated capacity of the UPS.
| Mute: An illuminated line through the icon indicates that the audible alarm is disabled.
| Out: Output voltage, frequency
| In: Input voltage, frequency
| Automatic Voltage Regulation:
| When illuminated, the Back-UPS is compensating for low input voltage.
| When illuminated, the Back-UPS is compensating for high input voltage.
| Estimated Runtime: Indicates the remaining runtime (in minutes) in on- battery mode.
| Load: The total load in watts (W) or percentage (%) used by the devices indicates the remaining runtime (in minutes) in on-battery mode.
Event: The number of events that shows up on the LCD screen is the number of power disturbances that your UPS has detected. These disturbances can be any of the following: blackout, under/over voltage, total harmonic distortion, surge,  spike, etc.

Unit sensitivity
The higher the sensitivity, the more often the Back-UPS switches to battery power.
Adjust the sensitivity of the Back-UPS to control when the UPS will switch over to battery power;

1. Turn off the Back-UPS while connected to a wall outlet.
2. Press and hold the INFORMATION button for six seconds. The Load capacity icon will flash on and off, indicating that the Back-UPS is in programming mode.
3. Press the INFORMATION button to navigate through the menu options. Stop at selected sensitivity.

Gaining UPS will change to battery mode only when the input voltage is extremely low or high. Not recommended for computer or gaming console loads.| This is the default sensitivity setting and is recommended for Gaming PC and Gaming consoles.| The connected equipment is sensitive to voltage fluctuations.

Alarms and Detected System Errors

Audible indicators

Detected system errors
If the UPS system does not operate correctly, use the table below to resolve the problem.

FOI| Overload fault| Turn the Gaming UPS off. Disconnect non-essential equipment from the Battery Backup outlets and then turn Gaming UPS on.
---|---|---
F2| Output short| Turn the Gaming UPS off. Disconnect all equipment from the Battery Backup outlets and then turn Gaming UPS on. Reconnect equipment one item at a time. If the system error is detected again, disconnect the last connected equipment as it is in an inoperable condition.
F5| Over Charge Voltage| Contact APC by Schneider Electric support
F6| Relay Welding| Contact APC by Schneider Electric support
F7| Over Temperature or NTC disconnected| Contact APC by Schneider Electric support
F8| Fan lock error detected.| Contact APC by Schneider Electric support
F12| Battery mode output is high.| Contact APC by Schneider Electric support
F13| Battery mode output low| Contact APC by Schneider Electric support
F28| Low battery voltage| Replace the battery. If the detected error still occurs after the battery is replaced, contact APC by Schneider Electric Support
Function| Button| Timing| Description
---|---|---|---
Power On| | 2 seconds| Press and hold the POWER ON/OFF button to turn on UPS.
Power Off| 2 seconds| Press and hold the POWER ON/OFF button to turn off UPS.
Self-Test mode| 6 seconds| Press and hold the POWER ON/OFF button for 6 seconds (buzzer will beep when 6 seconds
pass) to go into Self-Test mode when UPS is in Line mode or AVR model.
UPS Information| | 0.2 seconds| Press the INFORMATION button to display UPS information. The information will cycle from Event counter —, Runtime —, Load watt —> Load VA —3 Load percentage —> Output
voltage —> Output frequency —> Input voltage —> LCD off.
Sensitivity| 6 seconds| When the UPS is powered off, press and hold the INFORMATION button, and the Load Capacity icon will blink, indicating that the UPS is in programming mode. Use the INFORMATION button to scroll through Low, Medium, and High. Stop at the selected sensitivity for 5 seconds. The UPS will beep confirming the selection.
Mute| | 2 seconds| Press and hold the MUTE button to enable or disable the audible alarms.
LED Color| | 0.2 seconds| Click to LED button to select LED Color (There are twelve colors to choose from). The front and rear LED will be synced in color.
Previous LED Color| 2 seconds| Press and hold the LED button (till a beep is heard after 2 seconds) to select the previous LED Color
Turn on/off the LED lights| 6 seconds| Press and hold the LED button to turn on/off the LED lights (buzzer will beep when after 6 seconds pass). The status will cycle through: Front and rear LED on —, Front LED on, rear LED off —> Front LED off, Rear LED on —> Front LED and rear LED off
Event Reset| | 0.2 seconds| When the Event screen is visible, press and hold the INFORMATION button, then press the POWER ON/OFF button to clear the detected event counter.

Status Indicators

ring will be in customized color. In standby mode, the connected equipment will not be protected.
UPS is turning| All LEDs will light up and the colors will slowly cycle among all available colors. The process should take about 10 seconds.
Equipment is plugged in| The Reactor circle will show the load percentage. The Rear LEDs do not change. Rear LEDs will return to the idle state after 10 seconds.
Equipment is unplugged| The Reactor circle will show the load percentage. Rear LEDs do not change. Rear LEDs will return to the idle state after 10 seconds.
Idle State| This animation occurs after Los of inactivity.
This occurs every time except when UPS has detected a system error. The rear LED doesn’t change (keeps custom/default color).
Idle state color is defined by the custom color that the user selects (default white). LED illumination in an idle state is always at 60% intensity.
Press a button| The LCD will be lit. The unit will switch to the idle state after 10 seconds of inactivity.
power outage (unit goes on battery)| The Reactor circle will light up to show the runtime percentage, and the displayed percentage will reduce as the runtime reduces. The reactor circle color will be green and blinking if battery life is above 50%, orange and pulsing when battery life is between 20% and 50%, and red and flashing when battery life is under 20%.
Low Battery| When the unit is on battery and the battery capacity is low (i.e. when the unit continuously beeps) the reactor circles that is still on will turn red and pulse – regardless of the color, you have selected. The back- light will match this functionality – but only when lighting is enabled.
Overload| The reactor circle lights up in red. It will remain in this state until the unit is no longer overloaded.
Dead Battery| The reactor circle lights up in red. It will remain in this state until the battery is charged or replaced
Building Wiring Fault| The reactor circle lights up in red and pulses. It will remain in this state until the building wiring fault is no longer detected
Power Surge| All LEDs light up in your chosen color
The rear LED has the same behavior as the reactor circle.
Power Dip
LCD Information| LCD will cycle through different information when the INFORMATION button is
pressed. The information will be cycled from Event counter —> Runtime —>
Load watt —> Load VA —> Load percentage —) Output voltage —>
Output frequency —) Input voltage —) LCD off
Reactor Cycle| • When Runtime is displayed, the Reactor circle color illuminate
– green and blinking if battery life is above 50%,
– orange and pulsing when battery life is between 20% and 50%,
– red and flashing when battery life is under 20%
• When Load percentage / Load watt / Load VA is displayed, the LED ring
The color will be green. Each LED indicates approximately 8% load (total 12 LEDs).
• When Event counter / Output voltage / Output frequency / Input voltage is displayed, the LED ring color will be “Idle State”.
LCD Back Light| The LCD backlight
• Illuminates when
– the UPS output is On
– UPS has detected an internal error
– available runtime on the battery is low
– UPS is overloaded
– battery is overcharging
– there is a battery replacement event.
Press the INFORMATION button to switch off the LCD backlight.
• does not illuminate when
– UPS output is off
– no UPS event exists.

Troubleshooting

Problem

| Possible Cause|

Corrective Action

---|---|---
Back-UPS will not switch on| The Back-UPS is not connected to utility power.| Be sure that the Back-UPS is securely connected to a utility outlet.
The circuit breaker has tripped.| Disconnect non-essential equipment from the Back-UPS. Reset the circuit breaker. Reconnect equipment one item at a time. If the circuit breaker trips again, disconnect the device that caused the circuit breaker to trip.
The internal battery is not connected.| Connect the battery.
The input voltage is out of range.| Adjust the transfer voltage and sensitivity range.
The Back-UPS does not provide power during a utility power outage.| Be sure that essential equipment is not plugged into a surge-only outlet.| Disconnect equipment from the surge-only outlet and re-connect to a Battery Backup outlet.
Problem| Possible Cause| Corrective Action
The Back-UPS is operating on battery power, while connected to utility power.

| The plug is not inserted fully into the wall outlet, the wall outlet is no longer receiving utility power, and the circuit breaker has tripped.| Be sure that the plug is fully inserted into the wall outlet. Be sure that the wall outlet is receiving utility power by checking it with another device.
Reset the circuit breaker
The Back-UPS is performing an automatic self-test.| No action is necessary.
The input voltage is out of range, the frequency is out of range; or the waveform is distorted.| Adjust the transfer voltage and sensitivity range.
The Back-UPS does not provide the expected amount of backup time.

| Battery Backup outlets may be fully or improperly
loaded.| Disconnect non-essential equipment from the Battery Backup outlets and connect the equipment to surge outlets.
The battery was recently discharged due to a power outage and has not been fully recharged.| Charge the battery for 16 hours.
The battery has reached the end of its useful life.| Replace the battery.
The Replace Battery indicator is illuminated.| The battery has reached the end of its useful life.| Replace the battery immediately
The Overload indicator is illuminated.| The equipment connected to the Back- UPS is drawing more power than the Back-UPS can provide.| Disconnect non- essential equipment from the Battery Backup outlets and connect the equipment to surge outlets.
The System Error Detected indicator is illuminated, all the front panel indicators are flashing.| An internal error has been detected.| Determine the detected system error by matching the detected error number displayed on the LCD with the corresponding detected system error number in “Detected system errors” on page 6.
Contact APC by Schneider Electric support.
The mobile phone is not getting charged through the USB port.

| The UPS is in Stand-by mode.| Be sure that the UPS is in On-battery mode or Online mode.
 The charging cable connector is not fully inserted into the USB port.| Be sure that the charging cable connector is securely inserted into the USB port.
The charging cable is damaged.| Replace the charging cable. If the problem persists even after the charging cable is replaced, contact APC by Schneider Electric support.
The mobile phone is not getting
charged through the USB port.| Mobile phone charging standards are not compatible.| Try charging another mobile phone which is compliant with USB charging standard  BC1.2. If the problem persists with this mobile phone also, contact APC by  Schneider Electric support.
An internal error has been detected.| Contact APC by Schneider Electric support.

Specifications

| Gaming UPS 1500 VA
---|---
Rating| 1500 VA
Maximum Load| 900 W
Nominal Input Voltage| 120 V
Online Input Voltage Range| 88 – 147 V
Automatic Voltage Regulation| Boost by +15.7% when input voltage drops below the limit
Trim by -13.6% when input voltage exceeds the limit
Frequency Range| 60 Hz ± 3 Hz
USB charging port| Type C 1, Type A2 (15 W in total)
Typical Recharge Time| 16 hours
Transfer Time| 8ms (Typical), 10ms (Max)
Operating Temperature| 32 to 104 °C (0 — 40 °C)
Storage Temperature| 23 to 113 °C (-15 to 40 °C)
Unit Dimensions| 16.0 x4.1 x11.4 in (408 x105 x291 mm)
Unit Weight| 25.3 lb (11.5 kg)
Color| BGM1500 – White; BGM150013 – Black
Interface| USB
On-Battery Runtime| Go to: http://www.apc.com/
International Protection Code| 1P20

Replacement Battery

The battery typically lasts for 3 to 5 years, a shorter period if subjected to frequent outages or elevated temperatures. Contact APC Support for battery replacement parts.
Battery replacement parts for BGM1500 and BGM1500B is APCRBC163.
Delaying the replacement of batteries may corrode the batteries in the cartridge.
Recycle spent battery cartridges.

Warranty

The standard warranty is three (3) years from the date of purchase. Schneider Electric IT (SEIT) standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with a SEIT  Technical Support representative. SEIT will ship the replacement unit once the defective unit has been received by the repair department or cross-ship upon the receipt of a  valid credit card number. The customer pays for shipping the unit to SEIT. SEIT pays ground freight transportation costs to ship the replacement unit to the customer.

APC by Schneider Electric Customer Support

Select models are ENERGY STAR® qualified.
For more information on your specific model visit the APC by Schneider Electric website, www.apc.com.

FCC Radio Frequency Class B Warning
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the  user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

© 2021 APC by Schneider Electric. APC, the APC logo, PowerChute, and Back-UPS
are owned by Schneider Electric Industries S.A.S. or their affiliated companies.
All other trademarks are property of their respective owners.
EN 990-6266B
06/2021

Documents / Resources

| APC BGM1500 Series Pro Gaming UPS [pdf] User Manual
BGM1500 Series Pro Gaming UPS, BGM1500 Series, Pro Gaming UPS
---|---

References

• APC, a flagship brand of Schneider Electric - APC USA

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>