GREE GJC15BY-A6NRNC5A Air Conditioner User Manual

June 5, 2024
Gree

GREE GJC15BY-A6NRNC5A Air Conditioner logo

GREE GJC15BY-A6NRNC5A Air Conditioner

GREE GJC15BY-A6NRNC5A Air Conditioner product11

SAFETY INSTRUCTIONS

Read the following safety instructions before installing the unit or doing service work

DANGER
This indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury, death, or substantial property damage.

WARNING
This indicates a potentially hazardous situation that, if not avoided, can cause severe personal injury, death, or substantial property damage.

CAUTION
This symbol indicates a potentially hazardous situation that, if not avoided, will or can cause minor personal injury or property damage.

NOTE
This is used to communicate installation, operation, maintenance or servicing information that is important but not hazard related

WARNING

  • Properly connect the plug to the power socket.
  • Not doing so may cause electric shock or fire due to excess heat generation.
  • Do not operate or stop the unit by inserting or pulling out the power plug. It may cause electric shock or fire due to heat generation.
  • Always install a circuit breaker and a dedicated power circuit. Incorrect installation may cause fire and electric shock.
  • Do not modify the length of the power cord or share the outlet with other appliances.
  • It may cause electric shock or fire due to heat generation.
  • Do not operate the appliance with wet hands or in a damp environment. It may cause electric shock.
  • Do not direct the airflow at the occupants of the room. This could damage your health.
  • Always ensure effective grounding. Improper grounding may cause electric shock.
  • Do not allow water to run into the electric parts. It may cause failure of the product or electric shock.
  • Do not open the unit during operation. It may cause electric shock. If strange sounds, burning smell, or smoke comes from the unit, immediately unplug it. Not doing so may cause fire and electric shock.
  • Do not use the power socket if it is loose or damaged. It may cause fire and electric shock.
  • Do not connect the air conditioner to a multipurpose socket. It may cause fire hazard.
  • Do not step on the appliance or put heavy objects on top of it. It may cause damage or personal injury.
  • Do not place the power cord in close proximity of to heating appliances. It may cause fire and electric shock.
  • Do not use the power cord near flammable gas or combustibles, such as gasoline, benzene, thinner, etc. It may cause an explosion or fire. Ventilate the room before operating the air conditioner if there has been a recent gas leak from another appliance. It may cause explosion, fire and burns.
  • Do not repair or disassemble the appliance yourself. It may cause failure and electric shock.
  • Always install the appliance in accordance with national wiring regulations.
  • Incorrect installation may cause electric shock.
  • Do not, under any circumstances, cut, remove, or bypass the grounding prong. It may cause failure of the product or electric shock.
  • Plug the appliance into a 3-prong, grounded power outlet. Not doing so may cause failure of the product or electric shock.
  • Do not insert fingers or any objects into the air outlet and inlet It may cause personal injury or damage.
  • Do not use an extension cord or an adapter. It may cause failure of the product.
  • Do not use a damaged or unspecified power cord. If the power cord is damaged, it must be replaced by the manufacturer or an authorized service center in order to avoid hazard.
  • Servicing must be performed by qualified professionals.
  • Attempting to do it yourself may cause personal injury or damage.
  • Servicing must be performed by qualified professionals.
  • Attempting to do it yourself may cause personal injury or damage.
  • Do not remove the power plug or move the unit by yanking the cord. It may cause failure of the product or electric shock.
  • Do not remove the power plug or move the unit by yanking the cord. It may cause failure of the product or electric shock.
  • Do not spray water on the air conditioner. It may cause electric shock or malfunction, personal injury or damage.

CAUTION

  • When the air filter is to be removed, avoid touching the metal parts of the unit. It may cause an injury.
  • When the unit is to be cleaned, turn the unit off and unplug the cord from the power socket.
  • Do not clean the unit while the power is on as it may cause fire, electric shock or injury.
  • Stop operation and close the window in storm or hurricane. Operation with windows opened may cause wetting of indoor and soaking of household furniture.
  • Do not allow children to operate or clean the appliance without supervision. Because of inexperience, they may injure themselves or cause damage to the appliance.
  • Do not use strong detergent such as wax or thinner for cleaning. The surface and color of the unit may deteriorate.
  • Do not spill water on the remote control. The remote control may fail.
  • Do not clean the air conditioner with water.
  • Water may enter the unit and degrade the insulation. It may cause an electric shock.
  • Do not put a pet or house plant where it will be exposed to direct airflow. This could harm the pet or plant.
  • Hold the power plug by the head when disconnecting it the power outlet. Not doing so may cause electric shock and damage.
  • Ensure that the installation bracket of the outdoor section of the appliance is not damaged due to prolonged exposure. If the bracket is worn, there is risk of the unit falling and getting damaged.
  • Do not place heavy object on the power cord and ensure that the power cord is not pressed. There is danger of fire or electric shock. Do not block the air outlet or inlet. It may cause failure of product.
  • Keep the room well ventilated if used in close proximity to a stove or other sources of heat. An oxygen shortage may occur.
  • Do not use the appliance for special purposes.
  • Do not use this air conditioner to preserve precision devices, food, pets, plants, and art objects. It may cause deterioration of quality, etc.
  • Turn off the main power switch when not expecting to use the unit for a long period of time. Not doing so may cause failure of product or fire.
  • Always insert the air filters securely. Clean the filter once every two weeks. Operation without filters may cause failure.
  • Do not drink the condensed water from the air conditioner. It contains contaminants and could make you sick.

Ensure children do not play with the unit or climb on top of it. They may injure themselves or cause damage to the appliance.

ELECTRICAL INFORMATION

The complete electrical rating of your new room air conditioner is stated on the serial plate. Refer to the rating when checking the electrical requirements.
To minimize the risk of electric shock, make sure the air conditioner is properly grounded. The power cord of the unit is equipped with a 3-prong grounding plug that must be plugged into a matching grounded outlet. If an adequate outlet is not available, it is the responsibility of the customer to

  • To contact a qualified electrician to have a 3-prong, grounded outlet properly installed.
  • To assure that the electrical installation is adequate and in conformance with National Electrical Code, ANSI/NFPA 70 (latest edition), and all local codes and ordinances.

Wiring Requirements

Some models require a 115/120 V AC, 60 Hz grounded outlet, protected by a 15-amp time-delay fuse or circuit breaker.

Some models require 230/208 V AC, protected by a time-delay fuse or circuit breaker. These models must be installed on their own single branch circuit to obtain the best performance and avoid overloading the house’s electrical circuits, which could cause fire hazard in the event of overheating of the wires.

Power Supply Cord

The power supply cord contains a current device that senses damage to the power cord. To test your power supply cord do the following :

  1. Plug the power supply cord.
  2.  The power supply cord will have 2 buttons on the plug head. Press the “TEST” button. You will notice a click as the “RESET” button pops out.
  3. Press the “RESET” button. Again you will notice a click as the button engages.
  4. The power supply cord is now supplying electricity to the unit (on some devices this is indicated by a light on the plug head).

NOTES

  • Do not use this device to turn the unit on or off.
  • Always make sure the “RESET” button is pushed in for a correct operation.
  • The power supply cord must be replaced if it fails to reset when either the “TEST” button is pushed, or it cannot be reset. A new one can be obtained from the product manufacturer.
  • If the power supply cord is damaged, it CAN NOT be repaired. It MUST be replaced by one obtained from the product manufacturer. The power supply cord contains no user serviceable parts.
  • Opening the tamper-resistant case voids all warranty and performance claims.

MAIN COMPONENTS

GREE GJC15BY-A6NRNC5A Air Conditioner
4

FRONT VIEW

  1. Outdoor air vents
  2. Control panel
  3. Bottom mounting rail
  4. Air outlet
  5.  Swinging louvers
  6. Directional airflow adjustment knob
  7. Air inlet
  8. Power cord and plug
  • V-frame bracket
  • Sill bracket
  • Sash lock
  • Side mounting rail
  • Top mounting rail
  • Non-adhesive foam weather stripping
  • Adhesive foam weather stripping (2) (short)
  • Adhesive foam Sponge strip weather stripping (2) (long) and Insulation foam board (2)GREE GJC15BY-A6NRNC5A Air Conditioner foam 3
  • Flexible side panel (left and right)
  • Type A screw (10)
  • Type B screw (2)
  • Type C screw (4)
  • Type E bolt and nut (4)
  • Type F bolt and nut (2)
    GREE GJC15BY-A6NRNC5A Air Conditioner side pannel
parts

LOCATION RECOMMENDATIONS

Proper installation is your responsibility, therefore make sure the location where you have chosen to install your new room air conditioner satisfies the following conditions. A grounded electrical outlet within 4 ft (122 cm) of where the power cord exits the air conditioner.

  • Enough free space to allow air circulation in the room to be cooled.
  • A large enough window opening for the air conditioner.
  • A wall that can withstand the weight of the air conditioner. This air conditioner can weigh between 51 lbs (23 kg) and 65 lbs (29.5 kg).
  • A location where the condensation water can be drained easily and without affecting other people.
  • A location where noise and outflowing air emitted by the unit will not disturb the neighborhood.
  • A location out of reach of children, animals and plants. If unavoidable, please add fencing for safety. NOTES :
  • The outdoor air vents must not be obstructed. Air must be able to circulate freely in and out of the air vents for the air conditioner to work efficiently.
  • Keep away from fluorescent lamps.
WINDOW REQUIREMENTS

Double-Hung Window

These instructions are for a standard double-hung window. You will need to modify them for other types of windows. All supporting parts must be secured to firm wood, masonry or metal. The window opening should be 737 to 1041 mm wide (29 to 41 in) and 489 mm high (19-1/4 in).

Storm Window

A storm window frame will not allow the air conditioner to tilt toward the outside and will prevent proper draining. To adjust for this, fix a piece of wood to the window sill in order to elevate the air conditioner above the frame. The wood piece should be 59 mm deep (2 in) and large enough to fit inside the window frame. It should be thick enough to clear the storm window frame (or vinyl frame if one is present) by 13 mm (1/2 in). Fix the wood piece securely to the sill with nails or screws (not provided).

INSTALLATION PROCEDURE

Installation of this appliance requires basic mechanical skills. Completion time : approximately 1 hour. We recommend that two people install this product. Proper installation is the responsibility of the installer. Product malfunction due to improper installation is not covered under the warranty. You MUST use all supplied parts and use proper installation procedures as described in these instructions when installing this air conditioner.

Required Tools

GREE GJC15BY-A6NRNC5A Air Conditioner required tools STEP 1

  • Removing the Main Unit out of the Outer Case1.

  • While holding the clasps on the sides of the panel, pull out the front panel to a certain angle then lift it upwards to remove it. Once the front panel is removed, take out the air filter.GREE GJC15BY-A6NRNC5A Air Conditioner removing 1 GREE GJC15BY-A6NRNC5A Air Conditioner removing 2TIP On some models, the front panel need to be pulled from the bottom then lifted upwards to be removed.

  • Unfasten the four screws securing the front case. Pull out the bottom of the front case, then lift it upwards to remove it.GREE GJC15BY-A6NRNC5A Air Conditioner unfasting

  • Unfastening the front caseGREE GJC15BY-A6NRNC5A Air Conditioner unfastening 2

  • Removing the front case

  • GREE GJC15BY-A6NRNC5A Air Conditioner unfastening 3 Unfastening the control panel
    Unfasten the two screws at the top of the outer case and the two grounding screws on the sides, then pull out the main unit. It is advised that two persons handle this operation, one person holding the outer case and the other holding the clasp of the main unit and pulling it out.GREE GJC15BY-A6NRNC5A
Air Conditioner unfastening 4 Unfastening the main unit Removing the main unitGREE GJC15BY-A6NRNC5A Air Conditioner foam
remoing

  • Tear off the strap holding the protective foam and remove both pieces.

STEP 2
Installing the Top Mounting Rail

  1. Making sure both pieces are aligned, firmly stick the sponge strip under the top mounting rail.
  2. Use four type A screws to fix the top mounting rail to the outer case.GREE GJC15BY-A6NRNC5A Air Conditioner strip Sticking the sponge strip to the top mounting railGREE GJC15BY-A6NRNC5A Air Conditioner fixing rail Fixing the top mounting rail

STEP 3

Installing the Flexible Side Panels

  1. 1. Slide the flexible panel onto the side mounting rail. Repeat this same step for the other panel.
    GREE GJC15BY-A6NRNC5A Air Conditioner assembling
pannel Assembling the side panel

  2. Stick a short adhesive foam weather stripping to the side of the flexible panel frame that will be
    meeting the window frame. Repeat this same step for the other panel GREE
GJC15BY-A6NRNC5A Air Conditioner assembling pannel 1Sticking foam weatherstripping to the flexible side panels

  3. Slide the top and bottom ends of the flexible side panels onto the outer case’s mounting rails.GREE GJC15BY-A6NRNC5A Air Conditioner assembling pannel 24. Fix the flexible panels to the outer case using six type A screws. The way this is accomplished is different from model to model. See the illustrations below and use the method matching your situation.GREE GJC15BY-A6NRNC5A Air Conditioner assembling pannel 3 Tighten the screws from the inside of the case.GREE GJC15BY-A6NRNC5A Air Conditioner assembling pannel 4 Tighten the screws from the outside of the case.

Window Preparation

Stick a long adhesive-type foam weather stripping to the bottom of the window frame and another piece under the window sash.GREE GJC15BY-A6NRNC5A Air
Conditioner foam sticking Sticking foam weather strippings
STEP 5

Installing the Outer Case in the Window

  1. Place the outer case into the window with the bottom mounting rail resting on the window sill.
  2. Close the window so the top mounting rail can rest on the bottom part of the window sash. Center the outer case in the window opening and adjust the flexible side panels to the correct length. Once everything is correctly positioned, fix the outer case to the window sill with two type C screws.

GREE GJC15BY-A6NRNC5A Air Conditioner foam sticking 1

Fixing the outer case to the window sill

  • Fix the sill bracket to the V-frame bracket using a type F bolt and nut. Repeat this same step for the second bracket.
  • Clamp the sill brackets to the exterior window sill underneath the unit, then fix the V- frame brackets to the outer case with type E bolts and nuts.

GREE GJC15BY-A6NRNC5A Air Conditioner bracket sticking
1

Fixing the sill brackets to the V-frame brackets

GREE GJC15BY-A6NRNC5A Air Conditioner bracket sticking
12

Fixing the V-frame brackets to the outer case

Adjust the vertical position v-frame brackets in order to obtain a slight inclination of the outer case. Tighten the bolt once you are done with adjustments.
TIP The outer case should be positioned horizontally or slightly inclined outwards. GREE GJC15BY-A6NRNC5A Air Conditioner bracket sticking
123 Vertical adjustments of the V-frame brackets

Fix the flexible side panels to the window sash using two type C screws.GREE
GJC15BY-A6NRNC5A Air Conditioner pannel fixing

STEP 6
 Finalizing the Installation in the Window

  1. Fasten the sash locks to the window sash and frame (or upper sash).GREE GJC15BY-A6NRNC5A Air Conditioner fixing 00 Fixing the sash locks to the window sashes.
  2. Insert the non-adhesive type foam weather stripping in-between window sashes. Window sash insulation

STEP 7

Reassembling the Main Unit

  1. Push the main unit slowly into the outer case. We recommend a second person be there for assistance. Re-inserting the main unit
  2. Fasten the grounding screws on the sides of the outer case. Also fix the screws of the control panel.GREE GJC15BY-A6NRNC5A Air Conditioner fixing screw Fastening the grounding screws and control panel screws
  3. Reinstall the front case by first fastening the upper part to the outer case, and then pushing in the bottom part. Fix the front case with 4 screws. Replacing the front case GREE GJC15BY-A6NRNC5A Air Conditioner fixing screw 2Securing the front case with screws
  4. Put the air filter back into the appliance and cover with the front panel. Replacing the filter and front panel

STEP 8
Installing the Insulation Foam Boards

  1. Measure the width between the outer case of air conditioner and the window frame.GREE GJC15BY-A6NRNC5A Air Conditioner fixing screw 2 Measuring the needed length
  2. Take one the foam insulation board. Cut the board to the length previously measured. Repeat this same step for the second board.
  3. GREE GJC15BY-A6NRNC5A Air Conditioner meaSURE 1Cutting the board to the correct length
  4. Stick the boards evenly over the flexible side panels.

GREE GJC15BY-A6NRNC5A Air Conditioner STICKING

Sticking the boards to the flexible side panels

OPERATION GUIDE

CONTROL PANEL OVERVIEW

GREE GJC15BY-A6NRNC5A Air Conditioner pannel VIEW

Control Panel Buttons

  1. Power
  2. Mode selection
  3. Fan speed selection
  4. Set timer
  5. Filter reminder reset
  6. Increase / Decrease

Control Panel Indicators

  1. Display screen
  2. Setting mode
  3. Filter cleaning reminder
  4. Operation modes
  5. Timer
  6. Fan speeds

REMOTE CONTROL OVERVIEW

GREE GJC15BY-A6NRNC5A Air Conditioner CONTROLRemote Control Buttons

  1. Power ON / OF
  2. F  Mode selection
  3. Increase / Decrease
  4. Fan speed selection
  5. Sleep mode
  6.  I Feel function
  7.  Set timer

Remote Control Indicators

GREE GJC15BY-A6NRNC5A Air Conditioner CONTROL 1

  1. Operation modes
  2. Switch-on timer
  3. Switch-off timer
  4. I Feel function
  5.  Sleep mode
  6. Button lock
  7.  Fan speeds
  8. Temperature unit
  9. Temperature / Hour

BUTTON FUNCTIONS
Functions are the same when using the remote control and control panel, unless otherwise stated.

POWER ON / OFF

Press this button to turn the air conditioner on or off.
TIP When turned on, the unit will operate in Energy Saving mode. If the unit is powered on after a power failure, the unit will resume operation according to the settings used prior to the power failure.

INCREASE / DECREASE
Press these keys to change the set temperature or time value as follows  When setting a temperature, each press of the ▲ or ▼ buttons will increase or decrease the desired temperature by one degree. The temperature can be set between 16 – 30 °C (61 – 86 °F). When setting a switch-on or switch off timer, use the the ▲ or ▼ buttons to increase or decrease the desired time value. Pressing both buttons simultaneously will activate the button lock function. The Lock indicator of the remote control display screen will light up. While this function is activate, the remote control buttons cannot to be used to make setting changes. To deactivate this function, simply press both buttons simultaneously again.

MODE SELECTION
While the unit is running, press this button to switch between operation modes: Automatic, Cooling ( ), Energy Saving ( ), Fan ( ) or Drying ( ). The corresponding indicator will light up on the control panel (Automatic mode corresponds to all the operation mode indicators off).

  • Automatic The unit will operate according to factory settings. The temperature is automatically set and cannot be adjusted.
  • Cooling The unit will cool the room to adequately maintain the desired temperature while allowing you to set the fan speed.
  •   Energy Saving  The unit will operate in power-saving mode. Fan speed can be set by the user.
  • Fan The unit will begin using the fan to promote air circulation, but will not cool the room. The temperature cannot be adjusted. Fan speed can be set by the user (Automatic speed is not available in this mode).
  • Drying The unit will begin removing moisture from the air. Fan speed is automatically set and cannot be adjusted.

FAN SPEED SELECTION
In Cooling, Energy Saving or Fan modes, press this key to select a fan speed Automatic  Low, Medium or High

SET TIMER

To set a Switch-Off Timer, press this button while the unit is running. To set a Switch-On Timer, press this button while the unit is turned off.
Use the the the ▲ or ▼ buttons to select the desired time value. The timer can be set within 1 to 24 hours and is adjusted by increments 1 hour. To cancel a set timer, press this button twice.
Note : When a Switch-On Timer is set, the unit will automatically operate in Energy Saving mode.

FILTER REMINDER RESET
After 250 hours of operation, the Filter indicator will light up to remind you to clean the filter. After having cleaned it, press this button to turn off the Filter indicator and reset the operating hours to zero.

FEEL FUNCTION Press this button to activate or deactivate the I Feel function. When this function is turned on, the ambient temperature will be determined by the remote control’s temperature sensor and no longer by the main unit’s. Ambient temperature values are transmitted from the remote control to the main unit every 10 minutes. If after 10 minutes no ambient temperature has been sent by the remote, the main unit will revert back to using its sensor. If the I Feel is not set, the ambient temperature will be sampled from the main unit’s temperature sensor. This function is not memorized, meaning if a power outage occurs or the appliance is turned off, it will need to reactivated.

SLEEP MODE Press this button to activate or deactivated Sleep mode. The unit will maintain the most comfortable temperature for you. Only available in Cooling or Drying mode.

TEMPERATURE UNIT (C° – F°) To change the displayed temperature measurement unit, when the unit is off, press the Mode and ▼ buttons simultaneously. The corresponding indicator lights up on the remote control display screen.

BATTERY REPLACEMENT

  1. Remove the cover of the battery compartment batteries.
  2. Remove the used batteries, then place two new “AAA” 1.5 V batteries into the compartment. Make sure the “+” and “–” polarities are correctly matching the markings.
  3. Put the battery compartment’s cover back in place.

NOTES
The signal transmitter of the remote control and the signal receiver of the main unit should be no more than 8 meters (26-1/4 ft) apart, and there should be no obstacles between them.
Avoid having an electronic fluorescent lamp, conversion fluorescent lamp or wireless phone nearby as this may interfere with the signal. Do not mix old and new batteries. Do not mix alkaline, standard (carbon-zinc) or rechargeable batteries.
If the remote control is not be used for a certain length of time, remove the batteries (batteries may explode or leak). If the remote control unit is replaced or discarded, the batteries must be removed and disposed of in accordance with current legislation as they are harmful to the environment.

DIRECTIONAL AIRFLOW ADJUSTMENT

Horizontal Airflow Adjustment
You may adjust the horizontal airflow direction of the air outlet by moving the adjustment knob left or right according to your requirement.

Vertical Airflow Adjustment
You may adjust the vertical airflow direction of the air outlet by moving the louvers up or down according to your requirement.GREE GJC15BY-A6NRNC5A
Air Conditioner BETTERY Replacement 1

CLEANING THE APPLIANCE

Before cleaning, turn off the air conditioner and disconnect the power cord. Failing to do so may lead to electric shock. Do not wash the appliance with water, it may lead to electric shock. Do not use volatile substances such as thinner or gasoline to clean the dehumidifier. Doing so may damage the surface of the casing.

Cleaning the Casing and Air Vents
To dust off the casing, use a soft towel. If the case is grimy or greasy, use a mild detergent to clean it. Use a dust catcher or brush to clean the air vents.

NOTES
Do not remove the front panel when cleaning it. Periodically check the outer casing of the air conditioner for damage or rust. If the appliance is showing signs of these, please contact your dealer.

Cleaning the Air Filter
Clean the air filter at regular intervals in order to prevent dust from clogging the appliance and reducing its effectiveness.

Removing the front panel

Removing the air filter

  1. To remove the air filter, first pull on the front panel by holding the clasps on both sides of it. While maintaining the front panel opened at a certain angle, remove the air filter by pulling it out (be careful to not scratch the filter on the metal parts of the air conditioner).
  2. Clean away any debris from the filter.
  3.  Rinse the filter in lukewarm soapy water if desired, and allow time for it to dry in the shade.
  4.  Place the air filter back into the air conditioner and tightly close the front panel

NOTES
Clean the air filter about once every three months. If the appliance is operating in a very dusty environment, make sure to clean it more often.
Do not dry the air filter using a heat source or hair dryer. The filter could become deformed or catch fire. Do not operate the air conditioner without air filter.

CARE AND MAINTENANCE

POST-SEASON STORAGE

  1. Set the temperature at 30°C (86°F) and let the unit run for half a day. This is to dry the inside of the unit.
  2.  Turn off the air conditioner and disconnect the power cord.
  3.  Clean the air filter then put it back into the unit.
  4.  Clean the appliance thoroughly.
  5.  Take the batteries out of the remote control.
  6.  Cover the air conditioner and all its components with a plastic bag. Store the appliance in a cool, dry place, away from direct sunlight, extreme temperatures, and excessive dust.

TROUBLESHOOTING

COMMON ISSUES
If your appliance appears defective, please check the possible explanations for your situation in the table below, it may be that a simple solution can help solve the problem. If the problem persists, contact your local dealer or a qualified technician.

SITUATION POSSIBLE CAUSES SOLUTIONS
The air conditioner does not work. There is no electricity. Connect

the unit to a socket with power, or if there is a power outage, wait for electricity to be restored.
The power plug has loosen from the outlet.| Firmly push the plug into the power outlet.
The circuit breaker is tripped or the fuse is blown.| Replace the fuse or reset the circuit breaker. Make sure that there are no other appliances on the same circuit.
The unit is immediately restarted after having being shut off.| Wait for the power to return.
The protection device of the power cord’s plug is tripped.| Press the “RESET” button located on the power plug. If the power trips again, there is a possible malfunction with power cord or the unit. Contact Customer Service for assistance.
The efficiency of the cooling is very poor.| The set temperature is too high.| Adjust the set temperature so that it is below the ambient temperature.
There is direct sunlight in the room.| Pull the curtain or close the blinds to prevent sunlight from heating the room.
Doors or windows are opened.| Close doors and windows.
There are a lot of people in the room.| Wait for people to leave to see if the room cools down.
There are other sources of heat present in the room.| Turn off or remove any heat sources that could be counteracting the cooling efficiency of the unit.
The filter is dirty.| Clean or replace the air filter.
The air vents are obstructed.| Clear objects or furniture that could be blocking the vents of the unit.
The remote control does not work.| The distance between the appliance and the remote control is too great.| Get closer to the unit so the remote control signal can reach the main unit’s receiver.
The remote control is not properly aligned with the main unit’s signal receiver.| Make sure to be facing the unit when pressing keys on the remote control.
There is a fluorescent lamp in the room.| Turn off the fluorescent lamp and try again, or move closer to the main unit.
There are objects between the remote control and the main unit.| Remove any obstacles that could be blocking the signal.
The main unit significantly interferes due to static pressure, unstable voltage, etc.| Unplug the power cord, wait for about 3 minutes, reconnect the plug, then turn on the unit.
The batteries are dead.| Replace with new batteries.
There is no airflow coming out of the air conditioner.| The air vents are obstructed.| Clear objects or furniture that could be blocking the vents of the unit.
---|---|---
The set temperature cannot be adjusted.| The unit is operating in automatics mode.| The temperature cannot be adjusted in automatics mode. Select a different operation mode.
The desired temperature exceeds the temperature range.| The temperature range is 16-30°C (61-86°F).
There is an odd smell emanating from the appliance.| There is a person smoking a cigarette close by, or a garbage bin has been left opened in proximity to the appliance, etc., indoor or outdoor.| Odors can be caught by the appliance and spread with the airflow. Eliminate the source of the odour.
The unit is excessively noisy while operating.| The unit is interfered with because of radio signals, thunder, etc.| Disconnect and reconnect power, and turn on the unit again.
There is the sound of flowing water coming from inside the unit.| The unit has been recently turned on or off.| The sound is caused by the cycling of the refrigerant inside the air conditioner. There is no need to be alarmed by this as it is a normal phenomenon.
There is cracking sounds coming from the unit.| The unit has been recently turned on or off.| The sound is caused by the heat expansion or shrinkage of the unit’s casing due to temperature gaps. There is no need to be alarmed by this as it is a normal phenomenon.

MALFUNCTION CODES
When one of the air conditioner’s components is malfunctioning, an error code will be displayed on the control panel screen.

CODE SOLUTIONS
F1

Contact Customer Service for assistance.

F2
F4
FJ
EP
F0
H3

WARRANTY

LIMITED WARRANTY

This product is covered by a warranty against defects in materials and workmanship, if used for the applications specified in this manual, for a period of ONE (1) year from the date of original purchase in Canada.
Note The compressor is covered by a 5-year limited warranty. During the warranty period, if the product fails under normal use, Gree Canada will, at its option, either repair the unit or replace it, free of charge, within a reasonable period of time after the product is returned.As a condition to any warranty service obligation, the customer must present this warranty certificate along with the proof of purchase.

THIS WARRANTY DOES NOT COVER

  • Damage, accidental or otherwise, to the appliance that is not caused by materials or workmanship defect.
  •  Damage caused by misuse, tampering or failure to follow the operating and maintenance instructions provided in this manual.
  • Damage to the finish of the unit enclosure or to other outer features caused by wear.The filters. Damage caused by repairs or modifications to the appliance made by any person not duly authorized by Gree Canada.
  • Insurance and freight costs for the warranty service.
  • ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO A ONE (1) YEAR PERIOD COVERED BY THIS EXPRESS LIMITED WARRANTY. GREE CANADA DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND, IN NO EVENT SHALL GREE CANADA LIABILITY EXCEED THE RETAIL VALUE OF THE APPLIANCE FOR BREACH OF ANY WRITTEN OR IMP

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