PUNQTUM Q-Tool System Configuration Software Q-Series Network Based Intercom System User Manual
- June 5, 2024
- PUNQTUM
Table of Contents
USER MANUAL Q-Tool
System Configuration Software
Q-Series Network Based Intercom System
This manual is applicable for the Software Version: 1.x
Preface
Welcome to the punctum digital intercom family!
This document provides detailed information about the punQtum Q-Series digital
party-line system and configuration options.
NOTICE
This manual, as well as the software and any examples contained herein, are
provided “as is” and are subject to change without notice. The content of this
manual is for informational purposes only and should not be construed as a
commitment by Riedel Communications GmbH & Co. KG. or its suppliers. Riedel
Communications GmbH & Co. KG. gives no warranty of any kind with regard to
this manual or the software, including, but not limited to, the implied
warranties of marketability or fitness for a particular purpose. Riedel
Communications GmbH & Co. KG. shall not be liable for any errors,
inaccuracies, or incidental or consequential damages in connection with the
furnishing, performance, or use of this manual, the software, or the examples
herein. Riedel Communications GmbH & Co. KG. reserves all patent, proprietary
design, title, and intellectual property rights contained herein, including,
but not limited to, any images, text, or photographs incorporated in the
manual or software.
All title and intellectual property rights in and to the content that is
accessed through the use of the products are the property of the respective
owner and are protected by applicable copyright or other intellectual property
laws and treaties.
1.1 Information
Symbols
The following tables are used to indicate hazards and provide cautionary
information in relation to the handling and use of the equipment.
| This text indicates a situation that needs your close attention. It may
also be used to alert against unsafe practices.
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| This text is for general information. It indicates the activity for
ease of work or for better understanding.
Service
- All service must be provided ONLY by qualified service personnel.
- There are no user-serviceable parts inside the devices.
- Do not plug in, turn on or attempt to operate an obviously damaged device.
- Never attempt to modify the equipment components for any reason.
****| All adjustments have been done at the factory before the shipment of
the devices. No maintenance is required and no user-serviceable parts are
inside the unit.
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Environment
- Never expose the device to high concentrations of dust or humidity.
- Never expose the device to any liquids.
- If the device has been exposed to a cold environment and transferred to a warm environment, condensation may form inside the housing. Wait at least 2 hours before applying any power to the device.
Disposal
****| This symbol, found on your product or on its packaging, indicates that
this product should not be treated as household waste when you wish to dispose
of it. Instead, it should be handed over to an authorized collection point for
the recycling of electrical and electronic equipment. By ensuring this product
is disposed of correctly, you will help prevent potential negative
consequences to the environment and human health, which could otherwise be
caused by the inappropriate disposal of this product. The recycling of
materials will help to conserve natural resources. For more detailed
information about the recycling of this product please contact the local
authority responsible.
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About punQtum Q-Series Digital Partyline Intercom System
punQtum Q-Series digital party-line intercom system is a digital, easy-to-use,
full-duplex communications solution for theater and broadcast applications as
well as for all kinds of cultural events like concerts, etc. It is an all-new,
network-based party-line intercom system that combines all standard party line
system features and more with the advantages of modern IP networks. punQtum
QSeries works on standard network infrastructure and is easy to install and
set up. The system works “out of the box” with a factory default configuration
but can be quickly configured by user-friendly software to meet individual
needs. The system is completely decentralized. There is no master station or
any other central point of intelligence in the whole system. All processing is
handled locally in each device. The capacity of one party-line intercom system
is set to a maximum of 32 channels, 4 program inputs, up to 4 public announce
outputs, and 32 control outputs.
punQtum Q-Series digital party-line system is based on Roles and I/O settings
to ease the use and administration of party-line intercom systems. A Role is a
template for the channel configuration of a device. This allows channel
settings and alternate functions to be predefined for different Roles needed
to run a live show. As an example, think of the stage manager, sound, light,
wardrobe, and security personnel having different communication channels
available to deliver a perfect job. An I/O setting is a template for the
settings of the equipment connected to a device. This, for example, allows I/O
settings to be available for different Headsets being used at a venue to cover
different environmental situations. Each device can be configured to any Role
and I/O setting available.
Multiple punQtum party-line intercom systems can share the same network
infrastructure. This allows for the creation of production islands within a
campus using the same IT network infrastructure. The number of devices
(Beltpacks/Speaker Stations) is theoretically infinite but limited by the
network capacity. Beltpacks are powered by PoE, either from a PoE switch or
from a Speaker Station. They can be daisy-chained to reduce wiring efforts on
site.
Beltpacks support simultaneous use of 2 channels with separate TALK and CALL
buttons as well as one rotary encoder for each channel. An alternate page
button allows the user to quickly reach alternate functions such as public
announcement, Talk To All, and Talk To Many, to control general-purpose
outputs, and access system functions like Mic Kill asf. The Beltpack is
designed with a combination of premium materials, including high-impact
plastics and rubber to make it both tough and comfortable to use in any
situation.
punQtum Q-Series Beltpacks and Speaker Stations allow users to replay missed
or not understood messages. Program input signals can be fed into the system
using an analog audio input at any Speaker Station.
Sunlight readable, dimmable RGB color displays used for Beltpacks and Speaker
Stations make for excellent readability of the intuitive user interface.
Software Installation
- Q-Tool is available for download for MacOS Catalina and Big Sur and Windows 10.
- Get your copy of Q-Tool from our website: www.punQtum.com/downloads and run the installer. 2 parts will be installed:
3.1 Q-Hub
Q-Hub is your source of news, updates for Q-Tool, and new Firmware for all
Q-Series devices. Q-Hub runs in the background and downloads news and updates
to your device as soon as they become available. This enables you to update
your Q-Series Intercom System even if you are offline or have no connection to
the internet otherwise. You can access Q-Hub from the menu bar of your Mac or
from the taskbar of Windows.
3.2 Q-Tool
Q-Tool is the configuration Software for your Q-Series Intercom System and
allows for configuration and management of your Q-Series Intercom Systems.
Q-Hub
Q-Hub is your source of news, updates, and firmware for all Q-Series devices
and tools. Operation is simple and straightforward:
4.1 News Tab
- Q-Hub contains a news channel covering Q-Series Intercom System’s upcoming features and products.
4.2 Apps Tab
The apps tab provides the following options:
- Start Q-Tool out of Q-Hub.
- Update Q-Tool out of Q-Hub if a new version is available.
- Review release notes of Q-Tool versions.
4.3 Firmware Tab
- Q-Hub makes device firmware updates available to Q-Tool. Review release notes here.
Q-Tool
5.1 Basic workflow setting up a new punQtum Intercom System
Open a new (blank) system configuration or save the factory default
configuration under a new name as a starting point.
The name of the system configuration you work on is displayed in the title bar
of the Q-Tool window.
****| Depending on your selections, the options offered in the workflow
depending on your choices made previously. Thus, you will not see
configuration options for features you do not plan to use
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5.1.1 Define your system settings:
The following operations can be done without having devices connected to
your network!
Work your way through the tabs from left to right:
- Select the devices to be used in your System (not shown if you use Q110 Beltpacks only)
- Choose and name assets to be used in your system
- Configure your system assets
- Add and define roles and I/O settings for the devices in use
5.1.2 Add devices to your system
This step requires Q-Tool to be connected to the same network you operate
your punQtum devices in.
-
Change to the ‘Online Systems’ tab to see your connected devices
-
Select the devices you want to move using bulk edit mode. Single devices are moved the same way without using bulk mode.
-
Drag and drop the devices you want to use in your system into the current system section in the ‘online systems’ tab:
Drag:
Drop:
4. Result:
5.2 Help using Q-Tool
Q-Tool help system is fully integrated into Q-Tool to help you work
efficiently and have your questions answered in the context:
When you open Q-Tool, you get to see an initial help overlay that gives you
hints about the basic workflow. Once familiar with the use of Q-Tool, you can
disable this initial help
overlay in the preferences.
When working with Q-Tool, you can rely on 2 sources of information:
- Each page reveals a help overlay with context help information on the workflow by clicking the icon.
- Items on a page reveal detailed information on a long click on the item itself.
5.3 Support request
If you experience trouble with your system setup, you can start a technical
support request.
-
Click ‘SUPPORT REQUEST’ in the main menu of Q-Tool.
-
Save the .zip file to a location of your choice and send the saved .zip file together with a description of your problem to: support@punqtum.zendesk.com
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