PUNQTUM Q210 P Digital Party Line System Instructions
- September 17, 2024
- PUNQTUM
Table of Contents
PUNQTUM Q210 P Digital Party Line System
Preface
Welcome to the PunQtum digital party line family!
This document provides detailed information about the PunQtum Q-Series digital party line system.
NOTICE
This manual, as well as the software and any examples contained herein are
provided “as is” and are subject to change without notice. The content of this
manual is for informational purposes only and should not be construed as a
commitment by Riedel Communications GmbH & Co. KG. or its suppliers. Riedel
Communications GmbH & Co. KG. gives no warranty of any kind with regard to
this manual or the software, including, but not limited to, the implied
warranties of marketability or fitness for a particular purpose. Riedel
Communications GmbH & Co. KG. shall not be liable for any errors, inaccuracies
or for incidental or consequential damages in connection with the furnishing,
performance or use of this manual, the software or the examples herein. Riedel
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Information
Symbols
The following tables are used to indicate hazards and provide cautionary information in relation to the handling and use of the equipment.
This text indicates a situation that needs your close attention. It may also be used to alert against unsafe practices.
This text is for general information. It indicates the activity for ease of work or for better understanding.
Service
- All service must be provided ONLY by qualified service personnel.
- There are no user-serviceable parts inside the devices.
- Do not plug in, turn on or attempt to operate an obviously damaged device.
- Never attempt to modify the equipment components for any reason.
All adjustments have been done at the factory before the shipment of the
devices.
No maintenance is required and no user-serviceable parts are inside the unit.
Environment
- Never expose the device to high concentrations of dust or humidity.
- Never expose the device to any liquids.
- If the device has been exposed to a cold environment and transferred to a warm environment, condensation may form inside the housing. Wait at least 2 hours before applying any power to the device.
Disposal
This symbol, found on your product or on its packaging, indicates that this
product should not be treated as household waste when you wish to dispose of
it.
Instead, it should be handed over to an authorized collection point for the
recycling of electrical and electronic equipment. By ensuring this product is
disposed of correctly, you will help prevent potential negative consequences
to the environment and human health, which could otherwise be caused by
inappropriate disposal of this product. The recycling of materials will help
to conserve natural resources. For more detailed information about the
recycling of this product please contact the local authority responsible.
About PunQtum Q-Series Digital Party line System
PunQtum Q-Series digital partyline system is a digital, easy to use, full-
duplex communications solution for theater and broadcast applications as well
as for all kinds of cultural events like concerts, etc.
It is an all-new, network-based partyline system which combines all standard
partyline system features including wireless access and more with the
advantages of modern IP networks.
PunQtum Q-Series works on standard network infrastructure and is easy to
install and set up.
The system works “out of the box” with a factory default configuration but can
be quickly configured by user-friendly software to meet individual needs.
The system is completely decentralized. There is no master station or any
other central point of intelligence in the whole system. All processing is
handled locally in each device except for the PunQtum wireless Apps which
require a PunQtum Q210 PW Speaker Station to serve as a bridge to the Q-Series
digital partyline system. The capacity of one partyline system is set to a
maximum of 32 channels, 4 program inputs, up to 4 public announce outputs and
32 control outputs. Each PunQtum Q210 PW Speaker Station serves up to 4
PunQtum Wireless App connections.
PunQtum Q-Series digital partyline systems are based on Roles and I/O settings
to ease the use and administration of partyline systems.
A Role is a template for the channel configuration of a device. This allows
channel settings and alternate functions to be predefined for different Roles
needed to run a live show. As an example, think of the stage manager, sound,
light, wardrobe and security personnel having different communication channels
available to deliver a perfect job.
An I/O setting is a template for the settings of the equipment connected to a
device. This, for example, allows I/O settings to be available for different
Headsets being used at a venue to cover for different environmental
situations.
Each device can be configured to any Role and I/O setting available.
Multiple PunQtum partyline systems can share the same network infrastructure. This allows for the creation of production islands within a campus using the same IT network infrastructure. The number of devices (Beltpacks/Speaker Stations and Wireless Apps) is theoretically infinite but limited by the network capacity. Beltpacks are powered by PoE, either from a PoE switch or from a Speaker Station. They can be daisy-chained to reduce wiring efforts on site.
Beltpacks and Wireless Apps support simultaneous use of 2 channels with separate TALK and CALL buttons. An alternate page button allows the user to quickly reach alternate functions such as public announce, Talk To All, Talk To Many, control general purpose outputs and access system functions like Mic Kill asf. The Beltpack is designed with a combination of premium materials, including high-impact plastics and rubber to make it both tough and comfortable to use in any situation.
PunQtum Q-Series Beltpacks, Wireless Apps and Speaker Stations allow users to replay missed or not understood messages. Program input signals can be fed into the system using an analog audio input at any Speaker Station.
Sunlight readable, dimmable RGB color displays used for Beltpacks and Speaker Stations make for excellent readability of the intuitive user interface.
Network Setup Recommendations
Running PunQtum Q-Series digital partyline systems in a dedicated, standard IP
network is recommended.
PunQtum Q-Series digital partyline systems operate in unmanaged LAN or VLAN
environments.
If operated in a dedicated LAN or VLAN, no QoS is needed. PunQtum Q-Series
digital partyline systems rely on UDP and multicast, use PTPv2 as clock source
and offer Plug & play (self-discovery).
WAN, wireless bridge or Internet connection of devices are not supported.
Network Topologies
Star topologies using Ethernet switches are preferred to daisy-chained
networks.
Use daisy-chaining of devices only where needed.
Unsupported topologies
As a best practice recommendation, the PC running Q-Tool shall not be connected to the output port of a Q110 Belt pack.
Network cabling
CAT5 or better cables are required.
Maximum supported length between devices is 100 meters according to TIA/EIA
568-5-A.
For PoE daisy chained setups the minimal wire gage needs to be AWG26 for PoE
or PoE+ outputs. For PoE++ outputs use AWG22 wire gage cables for proper
operation of the daisy chained devices. See also 3.3.2 Beltpack daisy-
chaining.
Q210 P and Q210 PW Network Switch Connections
The Q210 P and Q210 PW Speaker Station provides 4 unmanaged network switch
ports to connect Q110 Beltpacks and other intercom system equipment.
The network ports labeled PoE+ provide power to 4 daisy chained Q110 Beltpacks
each. No additional network equipment is needed to run PunQtum Q-Series
digital partyline systems.
However, PunQtum Q-Series digital partyline systems can easily be integrated
into existing network infrastructure using the non PoE+ ports.
Do not connect outputs of PoE capable switches to the PoE+ ports of the Speaker Station as they might show non-compliant PoE standard behavior and provide power to the Speaker Station as well.
Powering devices
Speaker Stations
Only use the provided AC/DC power adapter for powering the Q210 P and Q210 PW
Speaker Station. Always leave the DC plug connected to the Speaker Station and
switch power on the AC side only.
Do not connect outputs of PoE capable switches to the PoE+ ports of the
Speaker Station as they might show non PoE standard behavior and provide power
to the Speaker Station as well.
Beltpack daisy-chaining
Although PunQtum Q110 Beltpacks can be intelligently and reliably
daisychained, please note that the number of daisy chained Q110 units is
limited by the available PoE power budget, Ethernet cable length and quality.
Do not connect devices other than Q110 Beltpacks to Q110 output ports.
The number of daisy chained Q110 devices are set to a maximum of:
- PoE port complies with PoE standard 802.3 af: (100m cable length between each device, cable AWG26) 2 Beltpacks
- PoE port complies with PoE+ standard 802.3 at: (100m cable length between each device, cable AWG26) 4 Beltpacks
- PoE port complies with PoE++ standard 802.3 bt: (100m cable length between each device, cable AWG22) 8 Beltpacks
One or more Q110 powered by a PoE switch:
One or more Q110 powered by a PunQtum Q210P or PW Speaker station:
One or more Q110 powered by a PoE injector:
Unmanaged Network operation
PunQtum Q-Series digital partyline systems operate in dedicated, unmanaged
standard IP LAN or VLAN environments.
If operated in a dedicated LAN or VLAN, no QoS is needed. PunQtum Q-Series
digital partyline systems rely on UDP and multicast, use PTPv2 as clock source
and offer Plug & play (self-discovery).
Managed Network operation
Make sure your managed switch infrastructure is properly set up to support
Bonjour, UPnP, UDP and multicast transport, PTPv2 time synchronization, IGMPv2
and DiffServe (DSCP/QoS).
Using AES67/Ravenna profiles as a starting point is usually a good choice.
Multicast Streams
If you are using PunQtum Q-Series digital partyline systems in networks
together with other audio network streaming technologies such as Ravenna,
DANTETM or other multicast-based streaming technologies, you need to make sure
that your network infrastructure supports IGMP (Internet Group Management
Protocol) and that IGMP is correctly set up and configured.
Do not forget to reboot the whole system after changing IGMP switch settings.
If you use a single switch only, it is irrelevant if the switch has IGMP
snooping (aka multicast filtering) enabled or not. As soon as you have two
switches, and one or more switches happen to have IGMP snooping enabled, it is
necessary to configure one and only one IGMP querier in the network (usually,
you select one switch). Without an IGMP querier, the multicast traffic will
stop after a while due to IGMP timeouts.
PunQtum Q-Series digital partyline system supports IGMP V2.
PTPv2 time synchronization
PunQtum devices rely on PTPv2 to sync audio content. Make sure the switches in use are set up to support PTPv2.
QoS – quality of service
Enable QoS based on DSCP priorities (use standard/default priorities).
VXLAN
As VXLAN technology does not support PTP and QoS, stable operation of PunQtum digital partyline systems is not possible.
Wi-Fi network for PunQtum Wireless App integration
If your system includes Q210 PW Speakerstations providing connections to
mobile devices running the PunQtum Wireless App, you need to add dedicated Wi-
Fi network infrastructure to your cable-based LAN.
To be able to operate mobile devices, your network needs to provide DHCP
functionality for all connected devices. Use a Wi-Fi router or DHCP capable
switch to do so.
Wi-Fi Network requirements and recommendations
- Wi-Fi 5 (802.11ac) or higher
- A single DHCP service for the wired and wireless network segments is required.
- Good password protection for the Wi-Fi network is recommended.
- Use the same network name (SSID) for 2.4 and 5 GHz bands for best results as modern phones always choose the best band and channel automatically.
- For mesh type Wi-Fi setups, using devices with 3 radio transmission bands is recommended.
- Providing internet access on the partyline network is not recommended.
Recommended Wi-Fi infrastructure
Tested devices with positive results:
- Asus RT-AX53U and ZenWi-FiXT8
- Linksys AC1750 and MR7350
- MikroTik hAP ax and cAP ax
- NetGear RAX10, and WAX610
- Opal GL-SFT1200
- TP-Link TL-Archer C6 AC1200, Archer AX10, TL-WR841N
- Amazon Eero 6
Bolero connect network setup recommendations
Operate Bolero and a PunQtum Q-Series digital partyline system in the same LAN
or VLAN without any other devices present except for the PC running the
configuration SW.
It is also possible to operate Bolero together with a PunQtum partyline system
in the same physical network if the Bolero part is set to a fixed IP range and
the PunQtum system runs on auto IP. Star topologies are preferred. Use daisy
chaining of devices only where needed.
Unmanaged Network Operation
Operating a single Bolero Antenna together with a PunQtum Q-Series digital
partyline system is supported for unmanaged networks.
The Bolero Antenna connected can be powered from a PoE+ port of a
Speakerstation.
Additional Bolero Antennas must be connected through LINK ports only: use
BoleroStandalone-LINK mode.
Managed Network Operation
Make sure IGMP snooping is enabled and switches are PTP capable and use QoS
based on DSCP priorities (use standard/default priorities).
Have all Bolero equipment connected to the managed part of your Network setup
as PunQtum devices use unmanaged switches internally.