Gigaset Smart Doorbell ONE X User Guide
- June 5, 2024
- Gigaset
Table of Contents
Gigaset Smart Doorbell ONE X ****
Before you start …
Before having the Gigaset Smart Doorbell installed by an electrician, you must ensure that
- the Gigaset Smart Doorbell on your house door has a good Internet connection (min. 2 Mbit upload)
- you are currently using a mechanical 8 to 24 V bell
- there are no live cables at your mounting location
- you know where your doorbell housing is installed
- your router supports 2.4 GHz
- you decide before installation whether you want to use the plastic wedge included
- the Gigaset Smart Doorbell only faces your private area
Gigaset elements app
To set up your Gigaset Smart Doorbell please install the free Gigaset elements
app and follow the steps and instructions.
Please also take notice on our added security information brochure. For more
information, go to www.gigaset.com
What is what?
Note: The Power Kit Adapter is a small device that provides sufficient power to the Gigaset Smart Doorbell, and is indispensable for proper functioning.
Installation
Only an electrician should install your Gigaset Smart Doorbell.
-
Switch off the fuse!
-
Remove your old doorbell from the wall.
-
Position the hole template and mark the drill holes (6 mm) at a height of 1.20 to 1.50 metres.
-
Guide the cables through the hole.
Note: This replacement only works when you use a mechanical doorbell (without melody) rated at 8 to 24 V, and you connect the Power Kit Adapter (included) to it. For electromechanical and digital doorbells, you can no longer use them after installation
(only the Gigaset Smart Doorbell). -
Guide the cables through the entry hole on the back and attach them using the screws and dowels provided.
-
Now connect one cable per terminal to the Gigaset Smart Doorbell.
-
Use the back to line up the doorbell and slide on the Gigaset Smart Doorbell (by pushing up/down).
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Secure the doorbell: Use the screwdriver provided to tighten the screw at the bottom. Keep the screwdriver in a safe place.
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Open the housing for your doorbell.
-
Connect the Power Kit Adapter to the terminals of your mechanical bell. You can skip this step if you do not want to use your mechanical bell again.
-
After the installation, close the doorbell housing and switch the fuse back on.
Setup
Once the instructions in the app are followed, you have set up Gigaset Smart
Doorbell. Please ensure that you are observing all of the legal stipulations
for your country. To configure more settings, click Elements in the app and
then “Doorbell”.
Motion detection
Select the motion profile of your Gigaset Smart Doorbell. Clicking on some of
the rectangles in Zone means that movements there are ignored and
no recording is made.
Notifications
In the app (in Account – Notifications – Tones), you can set whether you want
to receive a notification for every movement, and which tone is associated
with it. You can also change the tones for the ringtone here.
Picture quality
The picture quality for the Liveview should only be on Full HD (“on”) when you
are sure your network bandwidth is adequate for it. You require an upload
speed of about 2 Mbit. Otherwise, the Livestream could be disrupted. The
controller on “off” means HD quality (720p).
What you should know
Burglar alarm
When the Gigaset Smart Home System is used, recording is automatically for 30
seconds when there is a break-in.
Unsolicited guests
If you are not at home and receive a notification on your smartphone that
someone is at your door, you decide whether you want to speak to this person
or not.
Smart door locks
If in the future you want to connect your smart door lock to the app, you can
open your door directly from the Livestream of the app.
Tones
Use a discrete tone for motion detection so that you are informed but not
disturbed.
Recordings
If you have missed a visitor and have an add-on Outdoor package, you can later
watch the video of your visitor from the Gigaset elements app.
Power Kit Adapter
Using the Power Kit Adapter means your bell also works when the Gigaset Smart
Doorbell does not have Internet.
Outdoor packages
If you would like different recordings, you require a Service package
(available to buy in the Gigaset Shop or from Google/Apple from your app).
Reset to the default settings
- Open the Gigaset elements app.
- From the menu, go to Elements and then Gigaset Smart Doorbell.
- Now press the rubbish bin to clear the Gigaset Smart Doorbell. Confirm your selection.
- Use the screwdriver provided to remove the doorbell from the holder.
- Look for the Reset button on the back of your Gigaset Smart Doorbell.
- Press the Reset button for about 11 seconds.
- The Gigaset Smart Doorbell is reset once it flashes white slowly.
- Now you can connect the Gigaset Smart Doorbell to a new account.
FAQs
-
Why do I need to disable “Intelligent network” before the installation on my smartphone?
To connect your Gigaset Smart Doorbell to your mobile, you need to connect to the “Gigaset” network in the pairing process. Because this network does not have Internet, your smartphone might want to switch back to your previous network. This pop-up must be answered with “No” so that Gigaset Smart Doorbell can be set up. -
Why have not all movements been recorded?
Please check the upload speed of your Internet tariff. A minimum of 2 Mbit upload is required for Gigaset Smart Doorbell to work perfectly. -
How can I restart Gigaset Smart Doorbell without resetting it?
When Service ask you to restart the Gigaset Smart Doorbell, remove the screw, push off the Gigaset Smart Doorbell and press the Reset button for 4 seconds
(pressing it for 11 seconds performs a full reset). -
Why does the Gigaset Smart Doorbell require the “Localisation function”?
If you have been asked to permit “Localisation” in the setup, it has nothing to do with GPS. It just means that your Wifi chip is hard-coded to the GPS chip and this must be switched on to install Gigaset Smart Doorbell (GPS is not used). -
Why does my bell now sound different?
If your bell sounds strange after Gigaset Smart Doorbell is connected, it is most probably because your bell requires a different current rating. Contact a trusted electrician to help you with an adapter. -
Why does Gigaset Smart Doorbell not work with my old camera tariff?
In Service, there are different add-on packages with different functions.
The important thing to know is that Gigaset Smart Doorbell belongs to the Outdoor products. If you already have an Outdoor Service package (Outdoor Safety or 360°), Gigaset Smart Doorbell can also be included and used (up to 3 Outdoor products per package). -
What happens when my Wifi fails?
If your mechanical bell is also connected, it will still work.
LED sequences
- Connects to the router: 2 x short, 1 x long
- Smart camera starts up: Lights permanently
- No connection: Flashes slowly
- Connected: No light, muted light at night
- Firmware update: Flashes very quickly
- Recording starts: 1 x short
- Liveview has been activated: No LED
Technical details
- Power consumption: Max 9.6 W
- Weather resistance: IP55
- Night visibility: To 3 m
- Viewing angle: 140° view, 115° horizontal, 57° vertical
- Picture quality: 1920x1080p Full HD / 720p HD recording
- Network: Wifi 802.11 b/g/n 2.4 GHz
- Size & weight: 135 mm x 47 mm x 28 mm, 140 gr.
- Working temperature: From -10°C to +45°C
Other options …
There are different ways to connect up your Gigaset Smart Doorbell:
Via the fuse box
A professional electrician can also connect the Gigaset Smart Doorbell
directly to a fuse box, thereby allowing it to be used in multi-family
residences.
With a power socket
If you do not want to replace a bell, you can also operate the Gigaset Smart
Doorbell with a suitable off-the-shelf 12V/1A charger. Contact your
electrician for advice. You could select the next socket near to the house
door for example. Your mechanical bell is then not connected to Gigaset Smart
Doorbell.
We are here to help.
Do you have any questions or want detailed information on our security
solutions? Follow the safety information included.
We look forward to welcoming you on www.gigaset.com.
Helpful videos are also on our YouTube and Facebook sites.
Support is available directly from the app and on
www.gigaset.com/support.
Your unique Gigaset Smart Doorbell ID
Issued by
Gigaset Communications GmbH Frankenstr. 2a, D-46395 Bocholt
© Gigaset Communications GmbH 2021
Subject to availability.
All rights reserved. Rights of modification reserved.
www.gigaset.com