Gigaset GX290 Plus Smartphone User Guide

June 4, 2024
Gigaset

Gigaset GX290 Plus Smartphone

Gigaset GX290 Plus Smartphone product-img

Your telephone

Gigaset GX290 Plus Smartphone fig
\(1\)

  1. SIM/SD card slot
  2. Front camera
  3. Receiver
  4. Notifications/status bar Display notifications/ Open quick settings: pull down
  5. Volume +: press at the top
  6. Volume –: press at the bottom
  7. Switch on and off
  8. Touch screen (start screen)
  9. Favourites bar
  10. GoogleTM search
  11. Navigation bar
  12. Headset jack
  13. USB socket type C
  14. Microphone
  15. Dual camera
  16. Flash
  17. Fingerprint sensor
  18. Speaker

Comes with the GoogleTM app and Google ChromeTM Google, Google Play, YouTube and other marks are trademarks of Google LLC.

Inserting SIM and SD cards

You can choose between using two Nano-SIM-cards or one Nano-SIM-card plus a Micro-SD-card with your smartphone

  • Open the SIM/SD card slot. To do this, poke the enclosed SIM card needle into the small opening on the SIM/SD card slot and press.
  • Pull out the card slot.
  • Place the nano SIM card(s) / micro SD card in the card slot.

Do not exert any force when inserting the SIM or the memory card because doing so might damage the card slot.

Face the screen towards you.
Replace the SIM/SD card slot and push down until it clicks into place.

Charging the battery

  • Remove cover
  • Plug in the USB connector type C of the supplied charger cable.
  • Connect the power adapter to the USB connector of the charger cable and connect it to the power source.

The battery is built in for improved battery life without increasing the device measurements.

Safety precautions

Please read these instructions carefully. Failure to comply presents a risk of injury and damage to a device, as well as breaches of applicable laws.
Please explain the contents of this document as well as the potential risks associated with using this device to your children.

General information

  • For your own safety, only use original, approved accessories from Gigaset for your mobile phone. Using incompatible accessories can damage the mobile phone and entail hazardous situations. Original accessories can be purchased from Gigaset Customer Service (see Customer service ¢ p. 20).
  • Permitted temperature range for charging and operation: 0-40°C. High temperatures can shorten the life of electronic devices and damage the battery; plastic parts can deform or melt. Using or keeping the mobile phone in refrigerated areas can result in condensation on the inside of the telephone which will destroy the electronic circuitry.
  • Switch off your mobile phone when in potentially explosive areas and observe all warning signs. Potentially explosive areas also include places where switching off vehicle engines is normally recommended. It is at these kinds of places that flying sparks can be the cause of explosions or fires with resulting injuries, and there may be a risk to life.
  • These areas include petrol stations, chemical factories, transport and storage systems for hazardous chemicals, spaces under ship decks, areas in which the air contains chemical substances or fine particles (such as dust or metal powder particles).
  • Short-circuiting, disassembling and modifying the mobile phone are not permitted because they present a risk of injury, electric shock, fire or damage to the charger.
  • The USB connection must be established with USB version 2.0 or higher.

Battery and charging

  • The battery is built-in. Do not disassemble, weld and/or modify the battery. Do not keep the mobile telephone where it is exposed to strong mechanical effects.
  • The battery electrolyte coming into contact with eyes can cause a loss of eyesight. If electrolyte does enter an eye, please do not rub the eye with a hand. Immediately wash the affected eye thoroughly with clear water and consult a doctor. The electrolyte coming into contact with skin (or clothing) presents a risk of skin burns. Immediately wash the skin or clothing thoroughly with soap and clear water, and consult a doctor if required.
  • The temperature of the mobile phone rises during the charging process. Do not store the mobile telephone in the same place as flammable products as this poses a risk of fire.
  • Do not charge the battery for longer than 12 hours.
  • Only charge the device indoors. Whilst the phone is charging, do not use the phone for calls or dial any numbers.
  • The socket must be easily accessible during the charging process.
  • Electrical storms pose a risk of electric shocks.
  • Do not use the charger when the power cable is damaged because this poses a risk of electric shock and fire.

Headset

High volumes can impair hearing. Listening to music or con-versation with headphones set to a loud volume can be unpleasant and permanently impair hearing.
To prevent loss of hearing, do not have the volume turned up too high for long periods.

  • If you wear headphones whilst out walking or running, please ensure that the cord does not wrap itself around your body or objects on your person.
  • Only wear headphones in dry environments. The static electricity which builds up on the headphones can discharge via your ears as an electric shock. The static electricity can discharge if you touch the headphones with your hand or touch bare metal before connecting with the mobile phone.

Use in hospitals / medical devices

  • The function of medical equipment near your product can be impaired. Bear in mind the technical conditions of the environment in question (such as in doctors’ surgery).

  • If you use a medical device such as a pacemaker, please consult the manufacturer of the product before using your mobile phone. You will be provided information on the sensitivity of the device to external, high-frequency energy sources.

  • Heart pacemakers, implantable cardioverter defibrillators:
    When you switch on your mobile phone, ensure that the distance between the phone and an implant is at least 152 mm. To reduce potential interference, use the mobile phone on the opposite side to the implant. Please switch the mobile phone off immediately if interference occurs. Do not keep the mobile phone in a shirt pocket.

  • Hearing aids, cochlear implants:
    Some digital wireless devices can interfere with hearing aids and cochlear implants. Please consult the manufacturers of these products if interference occurs.

  • Other medical devices:
    If you and the people around you use other medical devices, please contact the relevant manufacturer for information on whether such devices are protected from radio frequency signals in the environment. You can also consult your doctor about this.

Emergency calls

  • Make sure the mobile phone is switched on and connected to the GSM network. Enter the emergency number as required and speak.
  • Tell the person at the emergency call centre your location.
  • Do not end the conversation until the person at the emergency call centre asks you to.

Children and pets

Keep the mobile phone, batteries, chargers and accessories out of the reach of children and pets. Children and/or pets can swallow the small parts, posing a risk of suffocation and other hazards. A child may only use the mobile phone under the supervision of an adult.

Playing games

Playing games on the mobile phone for long periods may mean assuming an unhealthy body posture. Take a 15 minute break every hour. Stop immediately if you feel unwell during game play. Consult a doctor straight away if your condition persists.

Aeroplanes, vehicles and road safety

  • Switch off your mobile phone in aeroplanes
    • Please observe applicable restrictions and regulations.
    • Wireless devices can interfere with the function of aeronautical equipment. Follow the instructions issued by flight personnel when using your mobile phone.
  • The absolute priority for every vehicle driver and everyone in a vehicle is safety on the roads and for road users.
    • Using a mobile phone whilst driving can be distracting and therefore lead to dangerous situations. You can also be violating applicable laws.

SIM card, memory card and data connector cable

  • Do not remove the card from the mobile phone whilst data is being sent or received as this presents a risk of data loss and damage to the mobile phone or memory card.
  • Charges might apply when establishing Internet connections via the SIM card.

Defective devices

  • The installation and repair of products are the sole preserves of qualified maintenance personnel.
  • Dispose of faulty devices or have them repaired by our Customer Service team. These devices could interfere with other wireless services.
  • Careless handling of the mobile phone, such as dropping it, can shatter the display and damage the electronic circuitry and sensitive parts inside.
  • Do not use the device if the display is cracked or shattered. Fragments of glass or plastic can injure hands and face.
  • In the event of malfunction of your mobile phone, battery or accessories, please contact a Gigaset Service Centre for an inspection.

Other important information

  • Never point the flash light directly at the eyes of people or animals. Pointing a flash light too near to human eyes poses a risk of temporary loss of eyesight or impairment of vision.
  • The device can heat up when running power-intensive apps or programs for longer periods. This is normal and has no bearing on the performance of the device.
  • When the device warms up, please put it aside for a while and stop the program you were running. Coming into contact with a hot device can cause minor skin irritations such as redness.
  • Do not apply lacquer to the mobile phone. Lacquer and paint can damage the parts of the mobile phone and may cause malfunction.

Customer service

If you have problems with your mobile phone, please contact a Gigaset dealer or the Gigaset Service Centre from where you can also purchase accessories (such as batteries and chargers).
If you need help, go to www.gigaset.com/service

Guarantee Certificate

United Kingdom and Ireland

Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the customer shall be granted a manufacturer’s Guar-antee under the conditions set out below:

  • In the case of new devices and their components exhibiting defects resulting from manufacturing and/or material faults within 24 months of purchase, Gigaset Communications shall, at its own option and free of charge, either replace the device with another device reflecting the cur-rent state of the art, or repair the said device. In respect of parts subject to wear and tear (including but not limited to, batteries, keypads, casing), this warranty shall be valid for six months from the date of purchase.
  • This Guarantee shall be invalid if the device defect is attributable to improper care or use and/or failure to comply with information con-tained in the user manuals. In particular claims under the Guarantee can-not be made if:
  • The device is opened (this is classed as third party intervention)
  • Repairs or other work done by persons not authorised by Gigaset Com-munications.
  • Components on the printed circuit board are manipulated
  • The software is manipulated
  • Defects or damage caused by dropping, breaking, lightning or ingress of moisture. This also applies if defects or damage was caused by mechan-ical, chemical, radio interference or thermal factors (e.g.: microwave, sauna etc.)
  • Devices fitted with accessories not authorised by Gigaset Communica-tions
  • This Guarantee shall not apply to or extend to services performed by the authorised dealer or the customer themselves (e.g. installation, configu-ration, software downloads). User manuals and any software supplied on a separate data medium shall be excluded from the Guarantee.
  • The 24 months guarantee also applies to the built in battery.
  • The purchase receipt, together with the date of purchase, shall be required as evidence for invoking the Guarantee. Claims under the Guar-antee must be submitted within two months of the Guarantee default becoming evident.
  • Ownership of devices or components replaced by and returned to Gigaset Communications shall vest in Gigaset Communications.
  • This Guarantee shall apply to new devices purchased in the European Union. For Products sold in the United Kingdom and in the Republic of Ireland the Guarantee is issued by: Gigaset Communications UK Limited, 2 White Friars, Chester, CH1 1NZ.
  • Any other claims resulting out of or in connection with the device shall be excluded from this Guarantee. Nothing in this Guarantee shall attempt to limit or exclude a Customers Statutory Rights, nor the manufacturer’s liability for death or personal injury resulting from its negli-gence.
  • The duration of the Guarantee shall not be extended by services ren-dered under the terms of the Guarantee.
  • Insofar as no Guarantee default exists, Gigaset Communications reserves the right to charge the customer for replacement or repair.
  • The above provisions do not imply a change in the burden of proof to the detriment of the customer.

To invoke this Guarantee, please contact the Gigaset Communications helpdesk. This number is also to be found in the accompanying user guide.

Exclusion of liability

Description| Maximum number of permitted pixel errors
---|---
Colour illuminated sub-pixels| 1
Dark sub-pixels| 1
Total number of coloured and dark sub-pixels| 1

  • Your handset’s display consists of pixels. Each pixel consists of three sub-pixels (red, green, blue).
  • It may be the case that a sub-pixel is missing or has a colour deviation.
  • A warranty claim is only valid if the maximum number of permitted pixel errors is exceeded.

Signs of wear on the display and casing are excluded from the war-ranty.

Certain content and services which can be accessed using this device are the property of third parties and are protected by copyrights, patents, trademarks and/or other laws for the purpose of safeguarding intellectual property. Such content and services are provided solely for non-commer-cial, private usage.
You may not use content or services which has/have not been authorised by the owner of particular content or a service provider.
Without limiting the generality of the foregoing, except as expressly speci- fied by the owner of the content or the service provider, the modification, reproduction, dissemination, uploading, publication, transmission, transla- tion, sale, creation of derived works, distribution of content or services shown on this device are not permitted in any form and on any medium.

The Gigaset GX290 is water and dust resistant. It has been tested in controlled lab conditions to fulfil IP68 rating according to the IEC Standard 60529. Water and dust protection is not a permanent con-dition and can be reduced through normal wear and tear.

Authorisation

This device is intended for use in all member states of the EU and Switzer- land. Use outside EEA, excluding CH, is depending on national type approval.
Country-specific requirements have been taken into consideration. Hereby, Gigaset Communications GmbH declares that the radio equipment type Gigaset GX290 is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address: www.gigaset.com/docs.
This declaration could also be available in the “International Declarations of Conformity” or “European Declarations of Conformity” files.
Therefore please check all of these files.
The 5150 – 5350 MHz band is restricted to indoor use only for the following countries.

| AT| BE| BG| CH| CY| CZ| DE| DK| EE| EL| ES
---|---|---|---|---|---|---|---|---|---|---|---
FI| FR| HR| HU| IE| IS| IT| LI| LT| LU| LV| MT
NL| NO| PT| PL| RO| SE| SI| SK| TR| UK|  |

Waste and environmental protection

Correct disposal of this product (Directive for electric and electronic equipment (WEEE))(Applicable in countries with waste separation systems)

This label on the product, accessory or in documentation indicates that the product and its electronic accessories (such as charger, headphones and USB cable) may not be disposed of in household waste.

  • To avert potential environmental harm and health risks from unmanaged waste disposal, recycle responsibly with the aim of encouraging sustaina-ble reuse of raw materials.
  • Private users should turn to the dealers from where they bought their prod-ucts, or contact the authorities responsible, who are able to provide infor-mation on where parts can be taken for disposal in an environmentally friendly manner.
  • Commercial users should please contact their suppliers and check the gen-eral terms of their purchase agreement.
  • This product and the electronic accessory parts may not be disposed of with other commercial waste.
  • This “WEEE” is compatible with the RoHS Directive.
  • Never burn or heat the mobile telephone and do not dispose of it in envi-ronments which are at risk of heat or fire to prevent overheating, explosion or fire or the battery fluid escaping.

Technical data

Frequency Bands maximum power
2G 1800 MHz 30.5 dBm
900 MHz 33.2 dBm
3G B1 23.5 dBm
B8 24 dBm
4G B1 22.5 dBm
B3 22.5 dBm
B5 23 dBm
B7 22 dBm
B8 23 dBm
B20 23.5 dBm
WLAN 11A: 16.8 dBm 11B: 16.2 dBm  11G: 16.4 dBm

11N: 16,5 dBm

BT| 7 dBm

Battery

  • Technology: Li-Polymer
  • Capacity: 6200 mAh
  • Partnumber: V30145-K1310-X474

Accessories

Only use Gigaset approved chargers, batteries and cables.Unapproved accessories can damage the device.

Power adapter

  • Input: 100-240V 50/60Hz
  • Output: 5V 3,0A or 9V 2,0A or 12V 1,5A

About radiation
Information on SAR certification (specific absorption rate)

  • THIS DEVICE SATISFIES THE INTERNATIONAL DIRECTIVES FOR EXPOSURE BY RADIO WAVES.
  • Your mobile device has been developed so as not to exceed internationally recommended exposure thresholds for radio waves.
  • These directives have been specified by an independent scientific organisation (ICNIRP) and include a high margin of safety which should guarantee the safety of all regardless of age and state of health. The directives on exposure to radio waves use a unit called the specific absorption rate (SAR).
  • The SAR threshold for mobile devices is 2.0 W/kg. The highest SAR values in the ICNIRP Directives for this device model:
    • SAR for head 0.619 W/kg (10g)
    • SAR for wearing on body 1.147 W/kg (10g)
  • The SAR values for wearing on the body are determined at a distance of 5 mm. To comply with the HF exposure directives for wearing on the body, the device should be positioned at least this distance away from the body.

Open source software

General

Included on your Gigaset device is Open source software which is subjected to various licence conditions. With regard to Open source software, the granting of usage rights extending beyond operation of the device in the form supplied by Gigaset Communications GmbH is governed by the relevant license conditions of the Open Source software. You can find more details under:

  • – -Settings System – About phone Legal information

In relation to the respective licensors of open source software, the wording of the respective licences regularly contain liability disclaimers. The dis- claimer for GPL version 2 for example is:

  • “This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or
  • FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.” and for LGPL version 2.1:
  • “This library is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS

FOR A PARTICULAR PURPOSE

See the GNU Lesser General Public License for more details.”
Liability on the part of Gigaset Communications GmbH remains unaffected by this.

Licence and copyright information

Your Gigaset device includes Open Source software that is subject to the GNU General Public License (GPL) or the GNU Library / Lesser General Pub-lic License (LGPL). The corresponding source code can be downloaded from the Internet at www.gigaset.com/opensource
The appropriate source code can also be requested from Gigaset Commu-nications GmbH at cost price within three years of purchasing the product. Please use the contact details provided at www.gigaset.com/service
Your Gigaset device includes Open Source software that is subject to the Common Public License. The corresponding source code can be down-loaded from the Internet at
www.gigaset.com/opensource
The appropriate source code can also be requested from Gigaset Commu-nications GmbH. Please use the contact details provided at www.gigaset.com/service

Issued by Gigaset Communications GmbH Frankenstr. 2a, D-46395 Bocholt
© Gigaset Communications GmbH 2019 Subject to availability.
All rights reserved. Rights of modification reserved.
www.gigaset.com
This user guide is made of 100% recycled paper
Version: 15.10.2019
A31008-N1516-R101-1-QD43

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