HENDI 272404 Pyramid Heater User Manual

June 5, 2024
HENDI

HENDI 272404 Pyramid Heater

HENDI 272404 Pyramid Heater fig
2

Dear Customer,
Thank you for purchasing this Hendi appliance. Please read this manual carefully before connecting the appliance in order to prevent damage due to incorrect use. Read the safety regulations in particular very carefully.

Safety regulations

  • This appliance must be used outdoors or in a well ventilated area, and should not be installed or used indoors.
  • Change the gas cylinder in a well ventilated area, away from any inflammation sources.
  • The cylinder must be stored outdoors or in a well ventilated area.
  • Storage this appliance indoors is permissible only if gas cylinder is disconnected and removed from the appliance.
  • Do not move this appliance when in operation, or after it has been turned off before the temperature has cooled down.
  • Do not attempt to alter the appliance in any manner. Do not paint the radiant screen, control panel or reflector.
  • Do not obstruct the ventilation holes of the cylinder housing.
  • The appliance must be installed and gas cylinder stored in accordance with local gas fitting regulations.
  • Shut off the valve at the gas cylinder or the regulator before moving the appliance.
  • Use only the type of gas specified by the manufacturer.
  • Repairs should be done by a qualified person.
  • In case of violent wind, particular attention must be taken against tilting of the appliance.
  • Check that the regulator seal is correctly fitted and able to fulfil its function.
  • Close the gas supply at the valve of the gas cylinder or the regulator after use.
  • Do not use this appliance until all connections have been leak tested.
  • In the event of gas leakage, the appliance shall not be used or if alight, the gas supply shall be shut off and the appliance shall be investigated and rectified before it is used again.
  • Checking the tubing or the flexible hose per month and each time the cylinder is changed.
  • The tubing or the flexible hose must be changed within the prescribed intervals or within one year. The flexible hose should not extended than 1.5m according to standard EN16436:2014.
  • The hose assembly must be replaced prior to the appliance being put into operation if there is evidence of excessive abrasion or wear, or if the hose is damaged, and that the replacement hose assembly shall be that specified by the manufacturer.
  • The heater should be inspected before use and at least annually by a qualified service person. More frequent cleaning may be required as necessary. It is imperative that control compartment, burners and circulating air passageways of the appliance be kept clean.
  • Shut off and check heater immediately if any of the following conditions exist:
    • The smell of gas in conjunction with extreme yellow tipping of the burner flames.
    • Heater does not reach a proper temperature. A temperature less than 5ºC will cause restricted heat flow and the appliance will not work properly.
    • The appliance starts making popping noises during use (a slight popping noise is nor-mal when the appliance is extinguished).
  • The regulator & hose assembly must be located out of pathways where people may trip over it or in area where the hose will not be subject to accidental damage.
  • Any guard or other protective device removed for servicing the heater must be replaced before operating the heater.
  • Children and adults should be warned of the hazards of high surface temperatures and should stay away to avoid burns or clothing ignition.
  • Young children and pets should be carefully supervised when they are in the area of the heater.
  • Clothing or other flammable materials should not be hung from the appliance, or placed on or near the appliance.
  • Do not place articles on or against this appliance. Certain material or items when stored under or near this appliance will be subjected to radiant heat and could be seriously damaged.
  • Do not use or store flammable materials near this appliance.
  • Do not spray aerosols in the vicinity of this appliance while it is in operation.
  • Always maintain at least 0.9m clearance from combustible materials.
  • Always position the appliance on a firm level surface. An amply ventilated area must have a minimum of 25% of the surface area open. The surface area is the sum of the walls surface.
  • The injector in this appliance is not removable and the injector is only assembled by manufacture. This appliance is forbidden to convert from one gas pressure to another pressure.
  • Do not connect the gas cylinder directly to the appliance without regulator.
  • The gas cylinder must be fixed by cylinder belt, which is inside the housing, while installation.

Intended use

  • The device is intended for professional use and can be operated only by qualified personnel.
  • The appliance is designed only for heating outdoors or well ventilated areas. Any other use may lead to damage to the appliance or personal injury.
  • Operating the appliance for any other purpose shall be deemed a misuse of the device. The user shall be solely liable for improper use of the device.

Patio heater part list

PART # PART NAME PICTURE QTY

A

| ****

Reflector

| |

1


B

| ****

Flame screen

| |

1


C

| ****

Mesh guard – upper

| |

4


D

| ****

Mesh guard – lower

| |

4

E| Support bar – upper| | 4
F| Support bar – lower|
| 4
G| Glass tube| | 2
H| Connection glass tube| | 1
I| Rubber ring| | 1
J| Burner assembly|
|





K

| ****




Tank housing assembly

| |




1

L| Chain (assembled with door)| ****| 1

Hardware

PART # PART NAME PICTURE QTY DESCRIPTION
AA M6 cap nut **** 4 To connect reflector and flame screen.

BB

| Standard screws & washer| ****

| ****

4

| M5 x 8 screw & M5 washer.

To fix burner assembly on the tank housing assembly.

Exploded viewHENDI 272404 Pyramid Heater fig 3

Patio heater assembly

Assembly instructions

  • List of Required Tools: Philip Screwdriver

  • Leak Detection Solution one part detergent and three parts water

  • Assemble all nuts and bolts loosely at first. Tighten all connections after completion of assembly. This eases your work and increase the stability of the appliance.

  • Small deviations in equipment may occur. This is no lack of quality but subject to improvements.

  • If any part is missing or damaged, do not attempt to assembly this product, Contact customer service for replacement parts.

  • Assembly should be performed on a flat, level, non-abrasive surface.

  • ESTIMATED ASSEMBLY TIME: 45 minutes.Before assembly, make sure all packing material and any transmit protection must be removed

    1. STEP : Lie down tank housing assembly (K). Open door and take out all parts.

    2. STEP: Keep tank housing in lie down position. Fix the burner assembly (J) to tank housing by using 4pcs Standard Screws and Washers (BB).

    3. STEP: Unscrews 2pcs Standard screws and washers (BB) from a Support Bar – Lower (F). Insert Support Bar – Upper (E) to Support Bar – Lower (F) and fix by using 2pcs Standard screws and washers (BB). Repeat this step to connect left 3sets support bars.HENDI 272404 Pyramid Heater fig 6

    4. STEP: Unscrewing 2pcs Standard Screws and Washers (BB) as arrow showed from Support Bar – UPPER (E). Attach Flame Screen (B) to the top of Whole Support Bar and fix by using 2pcs standard screws and washers. Repeat this step to connect Flame Screen (B) with left 3sets Whole Support Bar.

    5. STEP Place Reflector (A) on the Flame Screen (B) and fix by using 4pcs M6 CAP NUT (AA).

    6. STEP: Unscrews 8pcs Standard Screws and Washers (BB) from top of tank housing assembly (K). Lift the assembled upper parts of heater and place them on the tank housing. Push support bar as photo showed and make sure each support bar inserts into slot. Fix at bottom position by using 8pcs standard screws and washers (BB).

    7. STEP: Align and insert Mesh Guard – Lower (D) into the inside slots of Support Bar – Lower (F). Repeat this step to insert 2pcs Mesh Guard – Lower (D).HENDI 272404 Pyramid Heater fig 10

    8. STEP: Unload 4PCS Guard Fastening Plates by unscrewing 4PCS screws and washers from FLAME SCREEN (B).

    9. STEP: Same as Step 7 to align and Insert 3pcs Mesh Guard – Upper (C) into the inside slots of 3pcs Support Bar – Upper (E). HENDI 272404 Pyramid Heater fig 12

    10. STEP: Hold Glass Tube (G) and insert one side of Glass Tube into Flame Screen (B) until touching the top of Flame Screen, then Insert another side of Glass Tube (G) into center of Tank Housing (top of Burner Assembly).
      NOTE: GLASS TUBE IS A FRAGILE PART, ASSEMBLE GLASS TUBE CAREFULLY AND SLOWLY!

    11. STEP: Repeat Step 7 and step 9 to assemble the last Mesh Guard – Lower (D) and Mesh Guard – Up-per (C). Replace 4pcs Guard Fastening Plates on the FLAME SCREEN (B) used 4pcs screws and washers. HENDI 272404 Pyramid Heater fig 14

    12. Mesh Guard – Lower (D) and Mesh Guard – Up-per (C). Replace 4pcs Guard Fastening Plates on the FLAME SCREEN (B) used 4pcs screws and washers. (K), then attach the Chain (L) to Burner Assembly (J).

Warning : when Butune gas is used under the working pressure of 50mbar, the ring of flame screen (part B) must be removed.

Operating instructions

Before first use and after every gas cylinder change, gas delivery system must be purged of air before igniting! To do this, turn the control knob anti- clockwise to the pilot setting. Press knob in and hold for 3 minutes before attempting ignition.

Battery replacement

Remove impulse ignition cap from Burner Assem-bly (J) by turning cap counterclockwise. Install 1 AAA battery. Negative end of battery goes in first,
then replace impulse ignition cap by turning cap clockwise.

To light the pilot

  • Check all connections prior to each use.
  • Turn on main gas supply at source.
  • Press to turn control knob anti-clockwise to PILOT, see right photo.
  • Hold knob depressed, press IGNITION button repeatedly until pilot flame is lit, then continue to hold the knob depressed for 10 seconds until the pilot remains it after releasing knob.
  • If pilot fails to ignite or alight, press to turn knob clockwise to OFF and repeat.

To light the patio heater

  • The pilot should be lit and the knob set to PILOT.
  • Hold knob depressed gently and turn anti-clockwise to LOW.
  • When mesh glows lit, turn knob clockwise from Low to HIGH as needed.
    Note: The burner may be noisy when initially turned on. To eliminate excessive noise from the burner, turn the control knob to the pilot position. Then turn the knob to the level of heat desired.

Re-lighting

  • Turn Control Knob to OFF.
  • Wait at least 5 minutes, to let gas dissipate, before attempting to re-light pilot.
  • Repeat the “Lighting” steps.

To extinguish

  • Hold knob depressed & turn the knob clockwise to ‘OFF’
  • Close the valve of the gas cylinder or the regulator after use.
  • Close the gas bottle and allow this appliance to cool before moving the appliance.

Note: After use, some discoloration of the emitter screen is normal. Close regulator after use, allow the appliance to cool before moving.

Leak testing
Never use a naked flame to check for leaks. Never leak test while smoking.
The gas connections on this appliance are leak tested at the factory prior to shipment.
This appliance needs to be periodically checked for leaks and an immediate check is required if the smell of gas is detected.

  • Make a soap solution using 1 part of liquid dish-washing soap to 3 parts water. The soap solution can be applied with a soap bottle, brush, or rag to the leak tested points shown in the figure above.
  • The valve of the gas cylinder should be in the OFF position at this point of the leak test. Once the soapy solution is applied to the gas connections, the valve of the gas cylinder needs to be turned to the ON position.
  • Soap bubbles will begin to form in the soapy solution if a leak is present.

Gas requirements

  • Never use a gas cylinder with a damaged body, valve, collar, or foot ring. A dented or rusty gas tank may be hazardous and should be checked out by a gas supplier.
  • Never connect this appliance to an unregulated gas source.
  • When the appliance is not in use, turn the gas cylinder OFF.
  • Always perform a leak test on gas connections whenever a cylinder is connected. If bubbles form in the leak test solution, do not use. Never use a flame to test for leaks.

Connecting to a gas cylinder

  • Recommended to use 9 kg gas cylinder or refer to your gas supplier for suitable gas cylinder.
  • Approved gas regulator is used according to appliances categories and countries listed in data plate. Approved flexible hose would be changed when the national conditions require it & consult the local regulations, these may differ.
  • Warning: assembly of the tubing must be conducted by some qualified tuber of destination countries.
  • Only change gas cylinders outdoors or in a well ventilated area away from naked flames and any other source of ignition (candle, cigarettes, other flame producing appliance….).
  • The gas cylinder must always be used in an upright position.
  • Close the heater control knob by turning fully clockwise.
  • Close the gas cylinder tap and then attach the regulator onto the gas cylinder.
  • Tighten all connections firmly and with a spanner where appropriate. The cylinder should be located on the cylinder base.
  • The gas cylinder must be fixed by cylinder belt, which is inside the housing, while installation.
  • Check for leaks at all joints using soapy water. If a leak is found, tighten the joint and then re-test.

Securing the gas cylinder

  • Fix both brackets of Velcro tapes onto the base using 4pcs M6*12 bolts, M6 washer and M6nuts.
  • Position a gas cylinder inside the tank housing.
  • Connect the gas cylinder with a regulator. Please refer to the instructions attached with the regulator on how to connect a regulator with the gas cylinder.
  • Stick Velcro tapes together as above photo illustrated. The tapes must be in a proper tightness for the gas cylinder.
    Caution: Please take care that the Velcro tapes. DO NOT strain the regulator assembly.

Important safety rules

For use outdoors or in amply ventilated areas. An amply ventilated area must have a minimum of 25% of the surface area open. The surface area is the sum of the wall’s surface. The use of this appliance in enclosed areas can be dangerous and is PROHIBITED. Children and adults should be aware of the high operating temperatures of areas above the post when operating this heater. Children should be carefully supervised when in the vicinity of the heater.
NEVER hang anything, including clothes or any other flammable items, on this heater.
DO NOT operate this heater unless it is fully assembled with its reflector in place. Respect the minimum clearances from combustible materials.

Maintenance

To enjoy years of outstanding performance from your heater, make sure you perform the following maintenance activities on a regular basis:

  • Keep exterior surfaces clean.
  • Use warm soapy water for cleaning. Never use flammable or corrosive cleaning agents.
  • While washing your unit, be sure to keep the area around the burner and pilot assembly dry at all times. If the gas control is exposed to water in any way, DO NOT try to use it. It must be replaced.
  • Airflow must be unobstructed. Keep controls, burner and circulation air passageways clean. Signs of possible blockage include:
  • Gas odor with extreme yellow tipping of flame.
  • Heater does NOT reach the desired temperature.

Servicing

  • Please consult your local dealer for servicing this appliance and replacement of its parts. The ser-vicing of the appliance shall be carried out only by authorised personnel.
  • Caution: do not use unauthorized parts or components for this appliance, only use original equipment replacement parts and components. The use of unauthorized parts or components will void the warranty and can create an unsafe condition.

Storage
There is no limitation on the storage of the appliance indoors provided that the cylinder is removed from the appliance.
Between uses:

  • Turn control knob OFF.

  • Turn gas cylinder OFF.
    Store heater upright in an area sheltered from direct contact with inclement weather (such as rain, sleet, hail, snow, dust and debris).
    If desired, cover to protect exterior surfaces and to prevent build-up in air passages.
    Note: Wait until heater is cool before covering.

  • During periods of extended inactivity or when transporting:

  • Turn control knob OFF.

  • Disconnect gas cylinder and move to a secure, well ventilated location outdoors. DO NOT store in a location that will exceed 50°C.Store heater upright in an area sheltered from di-rect contact with inclement weather (such as rain, sleet, hail, snow, dust and debris).
    If desired, cover heater to protect exterior surfaces and to prevent build up in air passages.
    Note : Wait until heater is cool before covering

Troubleshooting

IF THE PROBLEM IS AND THIS CONDITION EXISTS THEN DO THIS




Pilot won’t light

| Cylinder valve is closed| Open valve
Blockage in orifice or pilot tube| Clean or replace orifice or pilot tube
Air in the gas line| Open gas line and bleed it (pressing control knob in) for not more than 1-2 minutes or until you smell gas
Low gas pressure| Replace propane gas (disposable) cylinder with a new cylinder
Igniter fails| Use match to light pilot (with match holder, see picture**); obtain new igniter and replace



Pilot won’t stay lit

| Dirt build up around pilot| Clean dirt from around pilot
---|---|---
Connection between gas valve and pilot assembly is loose| Tighten connection and perform leak test
Thermocouple is not operating correctly| Replace thermocouple



Burner won’t light

| Gas pressure is low| Replace propane gas (disposable) cylinder with a new cylinder
Blockage in orifice| Clear blockage
Control knob is not in “ON” position| Turn control knob to “ON” position



Burner flame is low

Note: Do not operate heat- er below 5°C (40°F)

| Gas pressure is low| Replace gas cylinder
Outdoor temperature is greater than 5°C (40°F) and tank is less than 25% full| Replace gas cylinder
Supply hose is bent or kinked| Straighten hose and perform leak test on hose
Control knob is fully ” ON”| Turn control knob to “OFF”, let it cool to room tem- perature and check burner and orifices for blockage
Emitter glows uneven Note: Bottom 2.5cm of emitter normally does not normally glow| Gas pressure is low| Replace gas cylinder
Base is not on a level surface| Place heater on a level surface
Heater not level| Level heater
Carbon build-up| Dirt or film on reflector and emitter| Clean reflector and emitter


Thick black smoke

| ****

Blockage in burner

| Turn control knob to “OFF”, let it cool to room temper- ature and remove the blockage and clean the burner inside and outside.

Warranty

Any defect affecting the functionality of the appliance which becomes apparent within one year after purchase will be repaired by free repair or replacement provided the appliance has been used and maintained in accordance with the instructions and has not been abused or misused in any way. Your statutory rights are not affected. If the appliance is claimed under warranty, state where andwhen it was purchased and include proof of purchase (e.g. receipt).
In line with our policy of continuous product development we reserve the right to change the product, packaging and documentation specifications without notice.

Discarding & Environment

When decommissioning the appliance, the product must not be disposed of with other household waste. Instead, it is your responsibility to dispose to your waste equipment by handing it over to a designated collection point. Failure to follow this rule may be penalized in accordance with applicable regulations on waste disposal. The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste for recycling, please contact your local waste collection company. The manufacturers and importers do not take responsibility for recycling, treatment and ecological disposal, either directly or through a public system.

References

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