LG HBS-XL7 Stereo Neckband Earbuds User Manual

LG HBS-XL7 Stereo Neckband Earbuds

Product Information

The LG TONE Flex (HBS-XL7) is a lightweight wireless headset that uses Bluetooth technology. This product can be used as an audio accessory for devices supporting either the A2DP or Hands-Free Bluetooth Profile.

NOTE: For the best performance and to prevent any damage to, or misuse of the headset, please read all of the information carefully prior to using the headset.
Any modifications or changes to this manual due to typographical errors or inaccuracies of stated information shall only be made by LG Electronics Inc.

Safety Cautions

CAUTION

• Do not disassemble, adjust, or repair the product arbitrarily.
• Do not place the product near excessive heat or flammable material.
• Do not arbitrarily replace the battery, as it may explode.
• The product may be damaged if an incompatible charger is used.
• Make sure that an infant or child does not swallow a magnet or a small component of the product. Make sure that foreign objects do not enter the charger’s connectors (charging port and power plug). Failure to do so may result in fire or electric shock.
• For your safety, do not wear the product while it is being charged.
• If you have a medical device implanted, contact your doctor before using this device.
• Do not pull the earphone cable with excessive force.
• For your safety, do not remove the battery incorporated in the product.
• The lithium-ion polymer battery is a hazardous component that can cause injury.
• Battery replacement by an unqualified professional can cause damage to your device.
• Do not replace the battery by yourself. The battery can be damaged, which can cause overheat and injury. The battery must be replaced by authorized service provider. The battery should be recycled or disposed separately from household wastes.
• In order to prevent unnecessary energy consumption, disconnect the device when fully charged. Always use an easily accessible power-outlet for charging your device.

WARNING

• Do not drop the product from a high place.
• Make sure there is no water, alcohol, or benzene in contact with the product. Do not store the product in a wet or dusty place.
• Do not place heavy objects on the product.
• This product is not waterproof. Avoid humidity and water.

NOTE

• If the product is exposed to excessive sweat, clean the product.
• Keep the earbuds clean.

HD Speaker

If the communication network of the device you are connecting to supports HD Voice Calling, you can enjoy making voice calls and listening to music in high definition.

Product Components

NOTE: Actual product design may differ from images shown in manual.

CAUTION

• Make sure authentic LG Electronics components are used. Using a non-authentic component may damage the product and thus void the warranty.
• Use the USB Type C™ cable provided with the product.

NOTE
The complete manual is available for download from the LG Electronics website.

Product Description

*The appearance and specifications of the actual product may differ depending on the model. NOTE: To prevent hearing loss, a control sound is played twice or at length when controlling the volume at high volumes.

Power On/Off

• The blue LED blinks and an alert sounds when you turn the product on or off.

Pairing and Connecting

Put in your earbuds to easily pair and connect by following the voice prompts.
NOTE: If you are prompted for the authorization code (PIN code), type 0000.
If you hear that the battery is insufficient, recharge the battery before proceeding with pairing.
If pairing is not completed within three minutes, the power automatically turns off. If this happens, press and hold the MFB for two seconds to turn on the power.

Connecting Quickly

1. From the mobile phone’s Settings menu, turn on Bluetooth.

2. On the headset, press and hold the MFB for two seconds to turn on the power.

3. The blue Indicator Lamp turns on, and the headset enters Search mode.

4. From the mobile phone or device, select [LG HBS-XXX] to connect.
   NOTE: In the above, HBS-XXX is a model number unique to the product and may differ depending on the model (For example, in the case of a HBS-XL7 model, LG HBS-XL7 is displayed).

5. A voice message will indicate that the connection is completed.

Fast Pair

1. From the mobile phone’s Settings menu, turn on Bluetooth.
2. On the headset, press and hold the MFB for two seconds to turn on the power.
3. The blue Indicator Lamp turns on, and the headset enters Search mode.
4. Place the mobile phone whose screen is unlocked or a device to be connected nearby and connect it to the headset according to the instructions on the screen.
5. A voice message will indicate that the connection is completed.
   NOTE: It only supports Android™ 5.0 or higher.  Before connecting the headset, configure the mobile device or the device to be connected to use the location information.

Connecting Manually (pairing with another phone or re-pairing)

1. While the headset is turned off, press the MFB and the Volume Button (Previous – ) simultaneously for two seconds or more.
2. The blue Indicator Lamp turns on and the headset switches to Search mode.
3. From the mobile phone or device, select [LG HBS-XXX] to connect.
   NOTE: In the above, HBS-XXX is a model number unique to the product and may differ depending on the model (For example, in the case of a HBS-XL7 model, LG HBS-XL7 is displayed).

Multiple Connections

The headset can be connected to two devices, such as a mobile phone and a PC, simultaneously.

NOTE: If the headset is simultaneously connected to two devices, the main functions work based on the “Main Connected Device.”

1. To connect multiple devices, turn off the headset while the product is connected to one device.
2. Perform 1 to 3 under “Connecting Manually.” This device becomes the “Main Connected Device.”
3. Try to connect to headset using a previously connected device. This device becomes the “Sub Connected Device”.

Automatic Reconnection

If you turn on the headset, it will automatically connect to the most recent device (Main or Sub Connected Device) it was connected to. (If a device cannot be found, Search mode will be activated.)
If the product does not automatically connect to the device you want, search for your product in the device you want to connect to and connect it manually.

Indicator Lamp

Headset/Hands-Free Profile Connected/

Call Connected

| ****

The blue Indicator Lamp flashes every five seconds.

Mobile Calling Functions

Answering Calls

| ****

Ringing

| Briefly press the MFB.

NOTE: The headset will not vibrate if the Vibration function has been turned off.

Making Calls

| ****

Idle

| If you make a call using a mobile phone, the call is automatically connected to the headset.

Switching Calls

| ****

Talking

| Press and hold the Volume Button (Next + ) for one second and release to switch the call between the headset and the mobile phone.

Voice Dial

| Idle/ Music on| Briefly press the MFB twice to activate your headset’s voice.

NOTE: Select a Voice Dial in LG Tone & Talk before using this feature.

Receiving Calls while on the Phone

| ****

Talking

| You can receive another call while on the phone by briefly pressing

the MFB.

The existing call switches to a call waiting status. Briefly press the

MFB to switch back to the previous call.

If the previous call is in standby, you can finish the current call in the mobile phone. (Performance may differ depending on the mobile phone settings.)

Rejecting Calls| Ringing| Briefly press the MFB twice.
Enabling/ Disabling Mute| ****

Talking

| ****

Press and hold the Volume Button (Previous – ) for one second.

Volume up/ Volume down| ****

Talking

| Briefly press the Volume Button (Next + ) or Volume Button (Previous – ).

NOTE: The Voice Dial function works on the Main Connected Device or on the device on which you made the last call. (The Voice Dial function may work differently depending on the mobile phone being used.)

Playing Music

Play Previous/ Next Song

| ****

Music on

| Press and hold the Volume Button (Next + ) for one second to play next song.

Press and hold the Volume Button (Previous  – ) for one second to play previous song.

Volume up/ Volume down| ****

Music on

| Briefly press the Volume Button (Next + ) or Volume Button (Previous      – ).

Equalizer Mode Change

| ****

Music on

| Press and hold Volume Button (Next + ) and Volume Button (Previous – ) simultaneously for one second to move to the next step.

Bass Boost (default) > Normal > Treble Boost

Switching Music Players

If you stop in the middle of playback and then play music on either of the two connected devices, the headset’s music playback and control change to that device.

The Google Assistant

You can use the feature you want right away by pressing the Google Assistant Button dedicated for the Google Assistant even without looking at the screen of your mobile device or the connected mobile device.
The Google Assistant can perform various commands as follows:

Installation and Usage Requirements of the Google Assistant

• To use this feature, your device must be connected to the Internet and logged into your Google account.
• The Google Assistant feature may not be supported for some countries and languages. Make sure you are in a country where the Google Assistant is available.
• The language that is set to your mobile device is set and used as the default language of the Google Assistant.

NOTE: To learn more about the Google Assistant, visit: g.co/headphones/help

If you change the language that is used to speak to the Google Assistant, the language of your mobile phone is also changed accordingly.

•        Android™ 5.0 or higher

•        On tablets, you need Android™ 6.0-7.0

•        Google app 6.13 or higher

•        Google Play services

(The latest version of the Google app)

•        A Google account

•        1.4 GB of memory and 720p screen resolution

| •        iPhone with iOS 10 or higher

•        Google Assistant app

•        A Google account

•        The latest version of the Google app

Set up the Google Assistant

1. Connect the headset to the mobile device or the device to connect to by referring to the Pairing and Connecting section.
2. Configure the Google Assistant using the mobile device or the device that is connected to.
   • In the case of an Android™ device, the Google Assistant notification pop-up appears after the connection is established for configuring the Google Assistant of the mobile device. Select the pop-up and configure the Google Assistant according to the guideline on the screen.
   • In the case of an iOS device, download and execute the latest version of the Google Assistant, and then configure the headset according to the guideline on the screen.

Using the Google Assistant

Once the Google Assistant is configured, its functions can be used by pressing the dedicated Google Assistant Button.
NOTE: To learn more about the Google Assistant, visit: g.co/headphones/help

Talk to the Google Assistant

| While holding down the Google Assistant Button , say a command such as “what’s my schedule today?”, and then release the Google Assistant Button.
Get your Notifications| Press the Google Assistant Button once.
Stop the Google Assistant| Press the Google Assistant Button twice.

Using Google Translate through the Google Assistant

NOTE: To use the Conversation mode, install the Google Translate app first.

1. Press the Google Assistant Button on the headset, speak “Help me interpret Spanish”, and release the Google Assistant Button. The Google Translate app will open.
2. If you press the Google Assistant Button on the headset, speak, and release the Google Assistant Button, the voice that is translated will be played through the mobile device. (The contents that are spoken will be displayed on your device’s screen.)
3. If your counterpart speaks while pressing the ( ) of the device, you can hear the translation through the headset.

The language that is set to your mobile device is set and used as the default language of the Google Assistant. To learn more about Google Translate, visit: https://support.google.com/translate

Battery Charging and Alerts

Open the Charging Port cover and connect the charger to the Charging Port.

The headset is turned off while being charged.
NOTE: If the temperature is too high or too low, the status indicator lamp blinks in red and the battery is not charged.

Press and hold the Volume Button (Previous -) for one second in idle mode to check the Indicator Lamp and battery level by voice.For more information on the battery, go to [Additional Information] > [4. Battery information].

Vibration Alert Settings

• The vibration alert is automatically set to the ON position when you turn on the power.
• To enable or disable Vibration Alert, press and hold the Volume Button (Next +) for two seconds.

NOTE: If you turn off the vibration alerts, it will not vibrate even when a call is being received or you are out of communication range.

Out of Range

If the device connected to the product is out of effective communication range, the communication signal becomes weak and the communication is lost. The effective communication range may vary depending on surrounding and other conditions.
If the device comes back within effective communication range, the product automatically reconnects to the device. If the device is not automatically reconnected, press the MFB on the product to connect to it manually.

If a device that is not in use goes out of communication range when multiple devices are connected, the product vibrates and a voice message will indicate that the connection is lost. In this case, the automatic reconnection function is not supported.

LG Tone & Talk™

Tone & Talk supports various functions, including text & voice directions and calling. To install Tone & Talk, scan the QR code to the right or go to the Google Play store and search for “LG Tone & Talk.”
NOTE: Tone & Talk can be used on Android™ smartphones.

MMS, and social media

messages with voice.

Vibration Notification| You can set the vibration notification to ON/OFF in Notification Setting.
Current Time Alert| It tells you the current time with a voice through the earphone.
Voice Memo| It allows you to record your voice.
Check Headset Battery| You can check the headset battery amount through the app screen.
Change Equalizer Mode| In the EQ menu, you can change the equalizer mode.

Setting Make a Call

| Using Favorites to Make a Call:

You can make a phone call by selecting the favorite contact in LG Tone & Talk.

Using Speed Dial to Make a Call:

You can make a phone call by selecting the designated contact in LG Tone & Talk.

Using Call History to Make a Call:

You can make a phone call by selecting the recent call record in LG Tone & Talk.

Using Voice Dial to Make a Call:

You can use the voice recognition function to place a call.

NOTE: The Current Time Alert and the Voice Memo features cannot be used at the same time. You can only use one function at a time when you make selections in the Tone & Talk app.

Troubleshooting

Check the battery level and charge it.

Cannot make a call with the headset

| If the mobile phone does not support headset and hands-free functions, you cannot use the calling features.

Check the battery level and charge it.

Cannot register the headset to the mobile phone

| Check whether the headset is turned on. Check whether the headset is in Search mode.

– To switch to the Search mode, press and hold MFB and Volume Button (Previous – ) simultaneously for two seconds or more while the headset is turned off.

The sound is low| Control the sound level of the device connected to the headset.

The Google Assistant not responding

| Check the Installation and Usage Requirements of the Google Assistant that are described in the Google Assistant.

Make sure you are in a country where the Google Assistant is available.

– For additional support, visit: g.co/headphones/help

Specifications and Features

*Duration of use may vary depending on the connected mobile device, features being used, settings, signal strength, operating temperature, frequency band, and other methods of use.

DECLARATION OF CONFORMITY

Hereby, LG Electronics declares that the radio equipment type this headset is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.lg.com/global/declaration

Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.

Google, Android, Google Play and Google Translate are trademarks of Google LLC.

Additional Information

Radio frequency exposure

This Bluetooth Wireless Stereo Headset is a radio transmitter and receiver. When in operation it communicates with a Bluetooth equipped mobile device by receiving and transmitting radio frequency (RF) electromagnetic fields (microwaves) in the frequency range 2.4 to 2.4835 GHz. Your Bluetooth headset is designed to operate in compliance with the RF exposure guidelines and limits set by national authorities and international health agencies when used with any compatible LG Electronics mobile phone.

Bluetooth Connection Precautions

The following environments affect the range and reception of Bluetooth signals:

• When walls, metal, human bodies, or other obstacles exist between the Bluetooth device and the connected device
• When equipment that uses 2.4 GHz frequency signals (Wireless LANs, wireless phones, microwave ovens, etc.) is placed near the devices being used

Potentially explosive atmosphere

Turn off your electronic device when in any area with a potentially explosive atmosphere. It is rare, but your electronic device could generate sparks. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked.

Battery information

A rechargeable battery has a long service life if treated properly. A new battery or one that has not been used for a long period of time could have reduced capacity the first few times it is used. Do not expose the battery to extreme temperatures, never above +50° or below -10°. For maximum battery capacity, use the battery in room temperature. If the battery is used in low temperatures, the battery capacity will be reduced. The battery can only be charged in temperatures between +10° and +45°.

Removal of waste batteries and accumulators (Product with embedded battery ONLY)

• In case this product contains a battery incorporated within the product which cannot be readily removed by end-users, LG recommends that only qualified professionals remove the battery, either for replacement or for recycling at the end of this product’s working life. To prevent damage to the product, and for their own safety, users should not attempt to remove the battery and should contact LG Service Helpline, or other independent service providers for advice.
• Removal of the battery will involve dismantling of the product case, disconnection of the
  electrical cables/contacts, and careful extraction of the battery cell using specialized tools. If you need the instructions for qualified professionals on how to remove the battery safely, please visit http://www.lge.com/global/sustainability/environment/take-back-recycling.

Recycling the battery in your Bluetooth Headset

The battery in your Bluetooth Headset must be disposed of properly and should never be placed in municipal waste.

Disposal of waste batteries/accumulators

1. This symbol may be combined with chemical symbols for mercury(Hg), cadmium(Cd) or lead(Pb) if the battery Contains more that 0.0005% of mercury, 0.002% of cadmium or 0.004% of lead.
2. All batteries/accumulators should be disposed separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.
3. 3 The correct disposal of Your old batteries/accumulators will help to prevent potential negative consequences for the environment, animal and human health.
   4 For more detailed information about disposal of Your old batteries/accumulators, please contact Your city office, waste disposal service or the shop where You purchased the product. (http://www.lg.com/global/sustainability/environment/take-back-recycling /global-network-europe)

Limited Warranty

SUBJECT TO THE CONDITIONS OF THIS LIMITED WARRANTY, LG ELECTRONICS WARRANTS THIS PRODUCT TO BE FREE FROM DEFECTS IN DESIGN, MATERIAL AND WORKMANSHIP AT THE TIME OF ITS ORIGINAL PURCHASE BY A CONSUMER, AND FOR A SUBSEQUENT PERIOD OF ONE (1) YEAR. SHOULD YOUR PRODUCT NEED WARRANTY SERVICE, PLEASE RETURN IT TO THE DEALER FROM WHOM IT WAS PURCHASED OR CONTACT YOUR LOCAL LG ELECTRONICS CONTACT CENTER TO GET FURTHER INFORMATION.

Conditions

The warranty is valid only if the original receipt issued to the original purchaser by the dealer, specifying the date of purchase and serial number, is presented with the product to be repaired or replaced. LG Electronics reserves the right to refuse warranty service if this information has been removed or changed after the original purchase of the product from the dealer.

If LG Electronics repairs or replaces the product, the repaired or replaced product shall be warranted for the remaining time of the original warranty period or for ninety (90) days from the date of repair, whichever is longer. Repair or replacement may involve the use of functionally equivalent reconditioned units. Replaced parts or components will become the property of LG Electronics.

This Warranty does not cover any failure of the product due to normal wear and tear, or due to misuse, including but not limited to use in other than the normal and customary manner, in accordance with instructions for use and maintenance of the product. Nor does this warranty cover any failure of the product due to accident, modification or adjustment, acts of God or damage resulting from liquid.

This warranty does not cover product failures due to improper repair installations, modifications or service performed by a non-LG Electronics authorized person. Tampering with any of the seals on the product will void the warranty.

Important Safety Information

Avoiding hearing damage

Permanent hearing loss may occur if you use your Headset at a high volume. Set the volume to a safe level. You can adapt over time to a higher volume of sound that may sound normal but can be damaging to your hearing.
If you experience ringing in your ears or muffled speech, stop listening and have your hearing checked. The louder the volume, the less time is required before your hearing could be affected. Hearing experts suggest that to protect your hearing:

• Limit the amount of time you use Headset at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.

Please refer to your handset user guide for more information on how to adjust listening levels on your handset.

Using headsets safely

Use of Headset to listen to music while operating a vehicle is not recommended and is illegal in some areas. Be careful and attentive while driving. Stop using this device if you find it disruptive or distracting while operating any type of vehicle or performing any other activity that requires your full attention.

Comtac Us

www.lg.com

Copyright © 2020 LG Electronics Inc. All rights reserved

FAQs

How do I pair my LG HBS-XL7 with my device?

Put in the earbuds and follow the voice prompts for easy pairing and connection. If prompted for a PIN code, type 0000.

What do I do if the battery is insufficient during pairing?

If you hear that the battery is insufficient, recharge the battery before proceeding with pairing.

What happens if the pairing is not completed within three minutes?

If pairing is not completed within three minutes, the power automatically turns off. Press and hold the MFB for two seconds to turn on the power and try again.

How can I use the Fast Pair feature with my mobile phone?

To use Fast Pair, turn on Bluetooth on your mobile phone, press and hold the MFB on the headset for two seconds, and follow the instructions on the screen to complete the connection. This feature supports Android™ 5.0 or higher and requires location information to be enabled on the mobile device.

How do I know when the headset is successfully connected to my device?

A voice message will indicate that the connection is completed.

How do I turn on the LG HBS-XL7 headset?

Press and hold the MFB for two seconds to turn on the power. The blue Indicator Lamp will turn on, and the headset enters Search mode.

What should I do if the earbud tips don't fit my ears?

If the size of the earbud tips doesn't match your ear canals, you can change them to ones that fit more snugly to achieve the correct sound qualities and call performance.

Can improper fitting of the headset affect sound quality or call performance?

Yes, if the headset is not worn properly in your ears, it may result in incorrect sound qualities or reduced call performance.

What makes the LG HBS-XL7 suitable for professional use?

The LG HBS-XL7 Bluetooth wireless headset delivers professional-quality audio with built-in AI to aid and elevate workday productivity. Its flexible design, enhanced listening experience, and dual microphones make it suitable for professional use.

What is special about the 32-Bit hi-fi DAC in the LG HBS-XL7?

The 32-Bit hi-fi DAC in the LG HBS-XL7 can upscale audio files to a higher resolution without compromising battery endurance, providing quality sound that lasts for hours.

How does Meridian Audio technology enhance the listening experience?

Meridian Audio technology provides an enhanced listening experience in the LG HBS-XL7 by producing greater clarity in both high and low ranges. This leads to accurate treble and rich, deep bass for a balanced sound.

Can I use this headset for hands-free conversations in noisy environments?

Yes, the LG HBS-XL7 is equipped with dual microphones that can pick up your voice even in noisy environments, allowing for clear hands-free conversations.

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