DOGNESS T01WH Smart Ipet Robot User Manual

June 5, 2024
DOGNESS

Dogness Smart Ipet Robot Instruction Manual

Scan to download

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Download App and set up an account

Login your account to add a smart product

Connect with WiFi

Use the device camera to scan the QR code in the App to pair the device

Complete paring the device via the network connection

Important Notes

  1.  Do not disassemble the Ipet robot body to replace the battery.
  2. When plugging or unplugging the adapter, do not pull the power cord directly.
  3. Do not charge for a long time when unattended. The maximum charging time should not exceed 10 hours.
  4. This product has a built-in rechargeable battery. Do not put near or on fire. Do not charge, use or place it near high temperatures.
  5. Do not put or insert foreign objects into this product.
  6. Do not modify or repair this product yourself.
  7. Children should not handle without the supervision and guidance of a guardian. Adults only should operate, clean, and maintain this product.
  8. If the product is not used for a long time, please ensure that it is fully charged once every six months.
  9. If the adapter is damaged or the power cord is not working properly, do not use it again.
  10. This product is only suitable for indoor use.
  11. Only dry pet food can be placed in the feeding bin.
  12. Please use this product on a flat floor.
  13. This device contains electronic components and does not contain a waterproof function. It is not recommended to use in places where water is accumulated.
  14. Please charge the device the instructed times to avoid affecting your normal use.
  15. This product is not intended for any use other than accompanying the purchaser’s pet.
  16. If the product malfunctions, has an unpleasant odor, begins to smoke, or has abnormal heat, please stop using this product, and contact customer service

Frequently Asked Questions

  1. What is the connection method of our smart product network?
    A: Our smart products are connected via WiFi and connect to the network via a mobile app for smart operation.

  2. Why do mobile phones sometimes fail to receive App push messages?
    A: There are several situations in which the mobile phone cannot receive the App push message:
    (1) If the App is idle, it is recommended to re-open the App;
    (2) If the network connection status is unstable, it is recommended to check the network condition;
    (3) There is a problem with the phone. Some Apple and Android phone systems have the app’s push switch turned off by default. Please set it to “Allow”. For phones with security settings and power-saving tools, please set “Allow background running”.

  3. I want to change the account of the Dogness App I am using. What should I do?
    A: Our App does not support the direct replacement of accounts. If you do need to replace it, please re-register a new App account with your new email address. Unpair the smart device under the original account and re-pair the new account.
    Note:
    If you do not unpair the device under the original account, the new account cannot be paired to it.

  4. If you have any other questions, please visit the following website:
    http://www.dognessnetwork.com/help/index.html

Connection way
Note: Position the device within 10 meters of the WiFi source for the best experience

Main control

Other controls

SPECIFICATIONS

Description: Dogness Smart Ipet Robot
Product Dimension: L 30.48 W 25.4 H33.02CM
L12 W10 H 13IN
Product Net Weight: 2.82KG(2.20 lbs)
Product Material: ABS
Camera: 120° Wide Angle
Standby length: 20 days
Height from the ground: 3cm(1.18 in)
WIFI Band: 2.4G
App Installation min requirements: Android 5.0 and above or Apple 7.0 and above
Power Adapter: Input: 110-240V, 50/60HZ, 0.8A
Output: 12V, 1.5A

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