DOGNESS 3093556 Smart Cam Treater Instruction Manual
- June 5, 2024
- DOGNESS
Table of Contents
**DOGNESS 3093556 Smart Cam Treater Instruction Manual
**
Please read the manual carefully before using the product
Thank you for purchasing DOGNESS smart products. For your safety and benefit, please read the instruction manual carefully before using the product. If you fail to follow the instructions or do not follow the precautions, DOGNESS will not be liable for any personal injury, property or other loss except as expressly provided by law.
About Instruction Manual
The authorization, trademark and brand name of the manual belong to DOGNESS and other related parties. If the contents of the manual are inconsistent with the actual products(including App), the actual products (or App) shall prevail. DOGNESS reserves the right to interpret and modify the instructions within the scope permitted by law. If you have any objection to any content or terms of the instruction manual, please make a written objection to DOGNESS within 7 days after the purchase, otherwise you are deemed to have agreed, understood and accepted all contents of the instruction manual.
Authorization statement
This App (DOGNESS) respects and protects the personal rights of all users who use the service. In order to provide you with more accurate and personalized services, the App will use and share your personal device operation rights according to the authorization. This application will use this information with a high degree of diligence and prudence. Except as otherwise provided in this License Notice, this application will not disclose or provide any information to third parties without your prior permission. Users who share your authorization will have all the rights to use your current device, such as: camera, photo, listen, etc. If you decide to authorize, it means that you are fully aware and have fully understood the above terms. Therefore, the company does not assume any form of responsibility for any personal privacy leakage, relationship disputes, property, credit and other losses caused by sharing the authorization. Please use the authorization function with caution .
The company has the final interpretation of the license terms and has the right to immediately terminate the service agreement with the authorized users.
Specification
Name: Dogness Smart CAM Treater
Model: TO3
Size: 125 x 125 x 250mm
Weight: 1.08Kg
Capacity: 0.4L
Material: ABS (Except natural bamboo lid)
Camera: 165° wild view HD with night vision
Wi-Fi: 2.4G only
Compatibility: Android 5.0 or later, iOS 7.0 or later.
Power Adapter:
Input: 110-240V, 50/60Hz, 0.4A
Output: 5.0V, 1A
SET Button: Short press to treat manually, hold for 5 seconds to reset
connection, light will start to blink, ready to connect. Wi-Fi indicator
light: Flashing green means connecting, Solid green means connection
successful.
Connection method
The best using range is the smart product close to WIFI launcher within 10
meters.
Enter the account password to log in . Click the “+” in the upper right corner .
Go to the device selection page and select the device to e connected
Cellphone and device need to connect to the same WIFI, after entering WIFI
password ,click “next step” to get the QR code.
The scan distance is 10-20cm, using the device camera scan QR code, the device
will connect after you hear a “beep” sound.
If the device cannot scan the QR code because of environment lighting, click
the “hear nothing” option under QR code, enter hotspot connection mode and
follow the instructions according to the page.
Connection successful. Ready to use
Treater app surface
Click the “Setting ” button in the upper right corner of the feeder’s home
page, enter the setting page and select the corresponding project to set up.
Exit the control page, click the user button in the lower right corner of the
main page to enter the “1” page and select the corresponding project for self-
setting.
Clarification on the indicator of Dogness Smart Cam Treater
| Function | Function type | Description |
|---|---|---|
| Dogness Smart Cam Treater | Button |
- Click (Hold within 1 sec) manual dispensed treat
- Under setup stage, Flash Green (0.5s dark, 0.5s light)
- Under Setup stage or connected with Wi-Fi, hold more than 6 sec, after hear signal sound, Use the camera to scan barcode in app, once scan success you should hear verify sound with fast Flash Green light, Success connected Wi-Fi will show solid Green light
Red and green status light| Red Light
means Alarm| Green light
means Link| Status description
No flash light| Slow flash tight| Setup stage
No flash light| Fast flash light| Connecting Wi-Fi
No flash light| Solid light| Wi-Fi connected
Slow flash light| No light| Treat jam or wrong position
CAUTION
- Do not pull the power cord out directly when plugging in or unplugging the adapter.
- Do not put any foreign objects in the device.
- Do not disassemble this product by yourself.
- Keep out of reach of children.
- Do not use the adapter if the power cord is damaged or not working properly.
- Indoor use only.
- Dry food only for treat container. Suggested snack size is between 5-15 mm.
- This product contains electric components. It is NOT waterproof. Do NOT place the device in wet areas.
- This product does not apply to any use other than accompanying the purchaser’ s own pet.
- Warning: Check surrounding areas on Dogness app camera before dispensing treats to avoid dispensing towards human or pet’ s eyes.
- Warning: Pet treats are not to be consumed by children, please use caution and super-vision when dispensing around children.
- Warning: Stop using the device and contact the customer service if there is a sign of malfunction such as abnormal odor, smoke, or heat. DOGNESS Customer Service Number: 1-833-364-6377.
FAQs
- Why is the treat not coming out when pressing the treat button from the App? Answer:
- The treat container is out of treats. Please fill with treats.
- If the treat container is not empty, please check if the food outlet is blocked or damaged. Clean the food outlet with caution, if necessary.
- The network connection is delayed or interrupted. Please check your network connection and press the treat button again.
- The video does not play smoothly? What should I do? Answer: Please check your network connection and play the video again.
- Unable to login the existing account, what should I do? Answer:
- Check if your network is connected appropriately.
- Check if another user is accessing your account.
- If necessary, delete the App, re-download the App, and try again.
- If you are operating on android, please try the following step: Mobile ->Setting->Apps& notifications->Dogness App->Storage->Clear data, then login again.
- If I created my login with the incorrect phone number/email what should I do? Answer: The App does not support account transfer. If necessary, please open a new account with a different E-mail address and/or phone number. Remove the binding on each Dogness device, login with new account information, then reconnect devices. Note: The new account will not be able to recognize the product if you do not unbind it with previous account.
- 5.Any other questions, please visit following website: Http://[www.dogness.com](http://www.dogness.com)
Entrusting Party: Dogness Group LLC Address of Entrusting Party: 4116 W Spring Creek Parkway, Suite 100, Plano, TX 75024 Manufacturer: Jiasheng Enterprise Co., Ltd. Address of Manufacturer: Tongsha New Industry Park, Tongsha Community, Dongcheng Street of Dongguan City, Guangdong Province, 523127 China Website: www.dogness.com Customer Service Hotline:1-833-Dogness (364-6377).