PHILIPS 243B9H 24-Inch Full HD Monitor User Manual
- June 5, 2024
- Philips
Table of Contents
Monitor
Important Information **manual
Register your product and get support at
[ www.philips.com/welcome**](http://www.philips.com/welcome)
Regulatory Information
EPEAT (Only applicable to the model of application)
(www.epeat.net)
The EPEAT (Electronic Product Environmental Assessment Tool)program evaluates
computer desktops, laptops, and monitors based on environmental criteria
developed through an extensive stakeholder consensus process supported by US
EPA.
EPEAT system helps purchasers in the public and private sectors evaluate,
compare and select desktop computers, notebooks and monitors based on their
environmental attributes. EPEAT also provides a clear and consistent set of
performance criteria for the design of products and provides an opportunity
for manufacturers to secure market
recognition for efforts to reduce the environmental impact of its products.
Benefits of EPEAT (Only applicable to the model of application)
Reduce use of primary materials.
Reduce use of toxic materials.
Avoid the disposal of hazardous waste.
EPEAT’S requirement that all registered products meet ENERGY STAR’s energy
efficiency specifications, means that these products will consume less energy
throughout their life. Note: For EPEAT related information please refer to
Energy Star Declaration (Only applicable to the model of application)
(www.energystar.gov)
ENERGY STAR is a program run by the U.S. Environmental Protection Agency (EPA)
and U.S. Department of Energy (DOE) that promotes energyefficiency.
This product qualifies for ENERGY STAR in the “default” settings and this is
the setting in which power savings will be achieved.
Changing the factory default picture settings or enabling other features will
increase power consumption that could exceed the limits necessary to qualify
for ENERGY STAR rating. For more information on the ENERGY STAR program, refer
to energystar.gov.
Note
- To prevent possible hearing damage, do not listen at high volume levels for long periods.
- We recommend you switch off the monitor when it is not in use for a long time.
Extending the lifetime of IT products is the most effective way to reduce their environmental impact. The product has no parts for upgradability, but has the 6replaceable and/or repairable components or assemblies as below for 5 years after the point of sale. (English)
Components or Assemblies| Replaceable| Repairable| How to
Replace or Repair
---|---|---|---
Connectivity cables| Yes| No| By hand without tool, but please contact your
dealer or your local service center (refer to Service contact information
listed in Important information manual) for confirming the cables
specification when necessary.
Power cables| Yes| No
External power supply| Yes| Yes| For replacing, please follow above action.For
repairing, please just contact your local service center (refer to Service
contact information listed in Important information manual) for help when
necessary to avoid any risk.
Display panel or display assembly| No| Yes| Please just contact your local
service center (refer to Service contact information listed in Important
information manual) for help when necessary to avoid any risk.
Internal power supply| No| Yes
Spare parts Service
Spare parts are available for use of the EPEAT registered products (refer to
www.epeat.
net ) for minimum 5 years after the point of sale or 2 years after the end of
production, whichever is longer.
Spare parts are available for use of non-EPEAT registered models for a minimum
3 years or 1 year after the end of the product, whichever is longer.
For spare parts service please contact your local service center (refer to
Service contact the information listed in the Important information manual)
for help when necessary.
(CE Only applicable to the model of application)
CE Declaration of Conformity (English)
This device complies with the requirements set out in the Council Directive on
the Approximation of the Laws of the member States relating to the
Electromagnetic Compatibility Directive (2014/30/ EU), Low-voltage Directive
(2014/35/ EU), ErP Directive (2009/125/EC), RoHS directive (2011/65/EU) and
Radio Equipment Directive (2014/53/EU)( for Radio Equipment ) This product has
been tested and found to comply with the harmonized standards for Information
Technology Equipment, these harmonized standards published under Directives of
Official Journal of the European Union.
Federal Communications Commission
(FCC)
Notice (U.S. Only)
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide
reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one ormore of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
** Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Use only RF shielded cable that was supplied with the monitor when connecting
this monitor to a computer device.
To prevent damage that may result in fire or shock hazards, do not expose this
appliance to rain or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.
FCC Compliance Statement**
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
EN55022 or EN55032 Compliance (Czech Republic Only)
This device belongs to category B devices as described in EN55022 or EN55032
unless it is specifically stated that it is a Class A device on the
specification label.The following
applies to devices in Class A of EN55022 or EN55032(radius of protection up to
30 meters). The user of the device is obliged to take all steps necessary to
remove sources of interference to telecommunication or other devices.
Batteries
For EU: The crossed-out wheeled bin implies that used batteries should not be
put to the general household waste! There is a separate collection system for
used batteries, to allow proper treatment and recycling in accordance with
legislation.
Please contact your local authority for details on the collection and
recycling schemes. For Switzerland: The used battery is to be returned to the
selling point.
For other non-EU countries: Please contact your local authority for the
correct method of disposal of the used battery.
According to EU directive 2006/66/EC, the battery can’t be disposed of
improperly. The battery shall be separated to collect by local service.
Restriction on Hazardous Substances statement (India)
This product complies with the “E-Waste (Management) Rules, 2016” CHAPTER V,
rule 16, sub-rule (1). Whereas New Electrical and Electronic Equipment and
their components or consumables or parts or spares do not contain Lead,
Mercury, Cadmium, Hexavalent Chromium, polybrominated biphenyls and
polybrominated diphenyl ethers
beyond a maximum concentration value of 0.1% by weight in homogenous materials
for lead, mercury, hexavalent chromium, polybrominated biphenyls and
polybrominated diphenyl ethers and of 0.01% by weight in homogenous materials
for cadmium. except of exemptions set in Schedule 2 of the Rule.
E-Waste Declaration for India
This symbol on the product or on its packaging indicates that this product
must not be disposed of with your other household waste. Instead, it is your
responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling of your waste
equipment at the time of disposal will help to conserve natural resources and
ensure that it is recycled in a manner that protects human health and the
environment. For more information about E -waste please visit
http://www.india.philips.com/about/sustainability/
recycling/index.page and
to know where you can drop off your waste equipment for recycling in India
please contact on below given contact details.
Helpline number: 1800-425-6396
(Monday to Saturday, 9 a.m. to 5:30 pm)
The centralized E-waste collection center
Address: TPV Technology India Private
Limited,
59, Maheswari Nagar, 1st Main
Road, Mahadevapura Post,
Whitefield Road,
Bangalore, Karnataka,PIN:
560048, Tel: 080-3023-1000
E-mail: india.callcentre@tpv-tech.com
Information for U.K. only
WARNING – THIS APPLIANCE MUST BE EARTHED.
Important:
This apparatus is supplied with an approved moulded 13A plug. To change a fuse
in this type of plug proceed as follows:
- Remove fuse cover and fuse.
- Fit new fuse which should be a BS 1362 5A,A.S.T.A. or BSI approved type.
- Retit the fuse cover.
If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3-pin plug fitted in its place.
If the mains plug contains a fuse, this should have a value of 5A. If a plug without a fuse is used, the fuse at the distribution board should not be greater than 5A.
NOTE: The severed plug must be destroyed to avoid a possible shock hazard should it be inserted into a 13A socketelsewhere.
How to connect a plug
The wires in the mains lead are coloured in accordance with the following
code:
BLUE -“NEUTRAL”(“N”)
BROWN -“LIVE”(“L”)
GREEN&YELLOW -“EARTH”(“E”)
-
The GREEN&YELLOW wire must be connected to the terminal in the plug which is marked with the letter “E” or by the Earth symbol or colored GREEN or
GREEN&YELLOW. -
The BLUE wire must be connected to the terminal which is marked with the letter “N” or colored BLACK.
-
The BROWN wire must be connected to the terminal which is marked with the letter “L” or colored RED.
Before replacing the plug cover, make certain that the cord grip is clamped over the sheath of the lead – not simply over the three wires.
Warranty Statement
PHILIPS LCD Monitor’s warranty period listed as below, for areas not covered in this table, please follow their warranty statement.
Region | Product Category | Warranty Period |
---|---|---|
USA, Canada | AU LCD Monitors | 4 years |
USA, Canada | Refurbished LCD monitor | 90 days |
China | All LCD Monitors | 3 years |
Asia Pacific | All LCD Monitors | 3 years |
Europe | LCD monitors C, E lines | 24 months |
LCD monitors B, BDM, M, 5, X, P, V lines(for V line, applies to the product
purchased from 1st Dec 2019)| 36 months
Brazil| LCD monitors C, E, V, T and G lines| 1 year
LCD monitors B, BDM, M, 5, X, P lines| 3 years
Service contact information
Contact Information for EUROPE region:
Country | Hotline Number | Country | Hotline Number |
---|---|---|---|
Albania | (+355) 692099389 | Latvia | 00371-67436557 |
Andorra | (+34) 910606717 | Lithuania a) | 00370-037400035 |
Armenia | 80001004 | Luxembourg (FR) | (+352) 20882806 |
Austria | (+43) 720778934 | Luxembourg (Luxemburg) (GE) | (+352) 20882806 |
Azerbaijan | 882200004 | Malta | (+39) 0399685801 |
Belarus | 81080020000004 | Moldova | (+380) 67 111 36 15 |
Belgium | (+32) 93520160 | Monaco | (+33) 187650460 |
Belgium | (+32) 93520160 | Netherlands | (+31) 202146202 |
Bosnia- | (+387) 030 718 844 | Northern | (+389) 02 3202893 |
Bulgaria | (+359) 2 9799935 | Norway | (+47) 23964523 |
--- | --- | --- | --- |
Croatia | 00385-40363977 | Poland | (+48) 221530232 |
Cyprus | (+357)22053830 | Portugal | (+351) 800780316 |
Czech | 00420-0272188300 | Romania | 0040-0213168144 |
Denmark | (+45) 78755403 | Russia | 88002200004 |
Estonia | (+372) 6644352 | Serbia | 381-0112070677 |
Finland | (+358)942733064 | Slovakia | 00421-0252626557 |
France | (+33)187650460 | Slovenia | 00386-015300824 |
Georgia
,| 995-322913471| Spain| (+34) 910606717
Germany| (+49) 4030187700| Sweden| (+46) 812420830
Greece| (+30) 2112343080| Switzerland| (+41) 445087553
Hungary| (+36)188001640| Switzerland| (+41) 445087553
Ireland| (+353) 766701220| Turkey| 0090-2124444832
Italy| (+39) 0399685801| Ukraine| 00380-0444637452
Kazakhstan| 81080020000004| United Kingdom| (+44) 20 34558083
Kyrgyzstan| 80020000004| Switzerland| (+41) 2 2310 2116
Contact Information for AMERICA region:
Country| Consumer care number| Country| Consumer care
number
---|---|---|---
Brazil| 0800-7254101| U.S.A.|
877-835-1838
Argentina| 08003330 856| Canada| (800)479-6696
Contact Information for China:
Country | Consumer care number |
---|---|
China | 4009 555 666 |
Contact Information for APMEA region:
Country| Consumer care number| Country| Consumer care
number
---|---|---|---
Armenia (Rwsuumw1.)| +9714 8837911| Taiwan ( IN )| 0800-231-099
Australia| 1300360386| Thailand| 086-3787751 hot-
Line 02-0622211 tech.
support
076 553 3977 Ho Chi Minh
Hong Kong| Hong Kong:
Tel: +852 2619 9639 Macau:
Tel: (853)-0800-987| Turkmenistan| +(99312) 460733. 460957
India| Tel: 1 800 425 6396
Tel: SMS: PHILIPS to 56677| (Uzbekistan)| +99871 2784650
Indonesia| 1500155| Vietnam| 0939 998656 Can Tho 0983 737776 Ha Nol 0962
021290 Da Nang
Israel| 1-800-567000| Japan ( S*)| 0120-060-530
Korea)| 1661-5003| Uzbekistan| +996 312462626
Malaysia| 180022-0180
+603-7808-4000| UAE| +971 4 821 3832 / +971 4 8849074
New Zealand| 800657447| Pakistan| +92
2132270709/32270410
Pakistan| +92-213-6030100| Saudi Arabia| +966114614408
Philippines| +639175990545| (S3) Lebanon| +961 1 514 003
Singapore| (65) 6286-7333| South Africa (Suid-Afrika)| +27 11 201 8927
South Africa| (Suid-Afrika) 011 262 3586| Egypt| +201151001929
** 2021 © TOP Victory Investments Ltd. All rights reserved.
This product has been manufactured by and is sold under the responsibility
of Top Victory Investments Ltd.,
and Top Victory Investments Ltd. is the warrantor in relation to this
product.
Philips and the Philips Shield Emblem have registered trademarks of
Koninklijke Philips N.V. and are used under license.
Specifications are subject to change without notice.**
References
- Homepage | ENERGY STAR
- Environmental, Social and Governance (ESG) | Philips
- Homepage | ENERGY STAR
- Product registration | Philips
- MMD Corporate
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