WIFX LORIX One Compact and Robust Professional Grade Lorawan Gateway User Guide
- June 5, 2024
- WIFX
Table of Contents
WIFX LORIX One Compact and Robust Professional Grade Lorawan Gateway
Quick start guide
WARNING : Please make sure the gateway is never powered without a compatible mounted antenn a.
INTRODUCTION
Thank you for purchasing the LORIX One outdoor LoRaWAN® gateway made by Wifx. This quick start guide is made to help you to quickly install and use your product. It includes in addition the warranty terms.
OVERVIEW
CONTENT
The package contains:
- LORIX One LoRaWAN® gateway
- UV resistant zip ties (x2)
- Passive PoE injector
- 24VDC/12W switching adapter HNP12-240L6
- LoRa band antenna
- Quick start guide
IMPORTANT NOTICE CONCERNING THE FIRMWARE
The LORIX One is shipped with the latest available version of the LORIX OS.
You will find a complete step-by-step procedure in our new intuitive and
comprehensive documentation at iot.wifx.net/docs/go/userguide.
INSTALLATION AND CONSTRAINTS
The product is designed to be placed vertically with the antenna upwards.
Mounting the product differently doesn’t ensure waterproofing or could
decrease thermal performance. In addition, the product needs the IP65 antenna
to be well fixed to guarantee a global IP65 level.To install it, start by
opening the low side cap, remove the cable gland and pass the cable connector
through the hole. Once the cable is connected into the Ethernet PoE connector,
put back the cap and screw it until it blocks. You can now insert the cable
gland around the cable and push it into the hole, the flat side inside the
cap. The cable gland assures the sealing reason why it’s important to insert
it correctly.Connect the other side cable into the PoE injector (socket side)
and the switching adapter into the power socket of the PoE injector. Once the
switching adapter powered, the LORIX OS starts and is accessible after a
minute.
PoE Ethernet port supports 24VDC. Use only the provided power supply adapter. The max consumption is 3W.
ACCESSING THE CONFIGURATION TERMINAL
The product is accessible either by SSH using its Ethernet port or by USB
using a mini-B cable. Regardless the way you access it, the login is admin and
the password is lorix4u.
THROUGH SSH
The LORIX OS is configured as a DHCP client by default. You need a DHCP server
in your network to attribute a correct IP address. Please consult our online
documentation for static IP access configuration (see our LAN CONFIGURATION
section).Power up your product and access it by the IP address given by your
DHCP server or using mDNS with the address lorix-one-<last 6 digits of the MAC
address>.local if your network allows it. Example: For the MAC address
XX:YY:ZZ:AA:BB:CC, the address is lorix-one-aabbcc.local. The MAC address is
located on the back-side sticker of the product.
THROUGH USB
Power up your product and connect a USB cable into the mini-B USB service
connector which will act as virtual COM port.In Linux, a serial port program
like Minicom can be used to access the newly created COM port under ACMx. In
Windows 10, the driver will be automatically installed and a virtual COM port
is created (can be seen in the Device Manager). A program like Putty can be
used to access the COM port named COMx. The connection parameters are 921600
bauds, 8 data bits, 1 stop, no parity and no flow control.
FACTORY RESET
A factory RESET will clear all the parameters to their initial value as freshly programmed from factory. Parameters include but are not limited to network and LoRa configuration, password, etc. This can be made easily by pressing the RESET button for more than 10sec, until the status LED blinks. It will then reboot, restore the parameters by default and will be ready after the status LED stops blinking quickly.
CONFIGURATION
Most of the system is protected against wrong manipulation allowing most of
commands and files only in root mode. Modifications can be made using
explicitly the command sudo :lorix-one-aabbcc:/$ sudo mkdir /tstdir The
password is then asked and kept in cache for 5min.
LAN CONFIGURATION
To change the network configuration, please consult our online documentation
networking.
CLOUD APPLICATIONS AND SERVICE
By default, the gateway is not configured with any specific packet forwarder.
You can easily configure that through the graphical web interface. For more
info, you can consult our online documentation at
iot.wifx.net/docs/go/forwarding
MORE INFORMATION
Complementary information can be found on our online documentation:
https://iot.wifx.net/docs
RETURN MERCHANDISE AUTHORIZATION
Wifx Sàrl offers a warranty of 24 months on the LORIX One gateway from the
date of the invoice. The product is warranted to the purchaser to be free of
defects in material and workmanship. The warranty does not cover damage caused
by mechanical shocks, electrical shocks, natural disasters or other damages
caused by accident or by misuse of the product. Before returning a damaged
item to Wifx Sàrl, please send an email to
rma@iot.wifx.net with the MAC address of the gateway and
provide as much information as possible concerning the problem. A RMA number
will be assigned to you. Wifx Sàrl does not offer any technical repair on
products which are out of the warranty period.If the warranty of the returned
merchandise has expired, Wifx Sàrl will return the merchandise to the customer
at his/her own expense. If the customer does not claim the rejected items
within 12 months, Wifx Sàrl has the right to destroy them. Please ensure that,
if there is a problem with the gateway and that it does not function properly
before returning it. If this is not the case, the customer will have to cover
for the shipping expenses and up to 50 CHF for testing each gateway if the
problem has not been detected. IMPORTANT NOTICE before returning merchandise
makes sure that:
- The warranty is still valid (check the date of the invoice)
- The problem does not come from the software
- You have received your RMA number for the return by e-mail
The shipping costs for the return of merchandise are at the customer’s expense. If the reparation is done under warranty, Wifx Sàrl will return the merchandise to the customer without any cost. The RMA number must be mentioned on the delivery note. Please include a copy of the invoice to prove that the warranty is still valid. The content of the package must correspond to what is mentioned on the RMA form, otherwise the package will be immediately returned. In this case, the customer will cover the shipping costs. The returned merchandise must be properly packaged to prevent any damage during transport. Such damage can false the analytical result and/or cancel the validity of the warranty. Please send the merchandise to the address of the RMA (which will be issued upon approval of your RMA form).
USEFUL DATA
The returned merchandise for repair must be unlocked, or provided with the
full password and access information. Based on initial investigations, Wifx
support may ask you to send only part of the kit, otherwise, please send the
whole configuration including accessories.Please inform us about any
modification concerning your company. E-mail:
info@iot.wifx.net For any RMA questions, contact
rma@iot.wifx.net
DECLARATION OF CONFORMITY
Hereby, Wifx Sàrl, declares that this LORIX One device, is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EC. This device complies with Part 15 of the FCC rules and with ICES-003 of industry Canada for a Class A digital apparatus.