ICY BOX IB-DK2244AC Type-C Docking Station with Triple Video Output Instruction Manual

: June 5, 2024
: ICY BOX

Table of Contents

ICY BOX IB-DK2244AC Type-C Docking Station with Triple Video Output
Safety information
Risk of electrical shock
Hazards during assembly (if intended)
Hazards caused by a development of heat
Hazards caused by very small parts and packaging
Potential data loss
Cleaning the device
Disposing of the device
Manual IB-DK2244AC
Starting up
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

ICY BOX IB-DK2244AC Type-C Docking Station with Triple Video Output

Safety information

Please read carefully the following information to prevent injuries, damage to material and device as well as data loss:
Warning levels
Signal words and safety codes indicate the warning level and provide immediate information in terms of the probability of occurrence as well as the type and severity of the consequences if the measures to prevent hazards are not complied with.

DANGER
Warns of a directly hazardous situation causing death or serious injury.
WARNING
Warns of a potentially hazardous situation that may cause death or serious injury.
CAUTION
Warns of a potentially hazardous situation that may cause minor injury.
IMPORTANT
Warns of a potential situation that may cause material or environmental damage and disrupt operative processes.

Risk of electrical shock

WARNING
Contact with parts conducting electricity Risk of death by electrical shock

Read the operating instructions prior to use
Make sure the device has been de-energised prior to working on it
Do not remove contact protection panels
Avoid contact with conducting parts
Do not bring plug contacts in contact with pointed and metal objects
Use in intended environments only
Operate the device using a power unit meeting the specifications of the type plate only!
Keep the device/power unit away from humidity, liquid, vapour and dust
Do not modify the device
Do not connect the device during thunderstorms
Approach specialist retailers if you require repairs

Hazards during assembly (if intended)

CAUTION
Sharp components
Potential injuries to fingers or hands during assembly (if intended)

Read the operating instructions prior to assembly
Avoid coming into contact with sharp edges or pointed components
Do not force components together
Use suitable tools
Use potentially enclosed accessories and tools only

Hazards caused by a development of heat

IMPORTANT
Insufficient device/power unit ventilation Overheating and failure of the device/power unit

Prevent externally heating up components and ensure an exchange of air
Do not cover the fan outlet and passive cooling elements
Avoid direct sunlight on the device/power unit
Guarantee sufficient ambient air for the device/power unit
Do not place objects on the device/power unit

Hazards caused by very small parts and packaging

WARNING
Risk of suffocation
Risk of death by suffocation or swallowing

Keep small parts and accessories away from children
Store/dispose of plastic bags and packaging in an area that is inaccessible to children
Do not hand over small parts and packaging to children

Potential data loss

IMPORTANT
Data lost during commissioning
Potentially irreversible data loss

Always comply with the information in the operating instructions/quick installation guide
Exclusively use the product once the specifications have been met
Back up data prior to commissioning
Back up data prior to connecting new hardware
Use accessories enclosed with the product

Cleaning the device

IMPORTANT
Harmful cleaning agents
Scratches, discolouration, damage caused by moisture or short circuit in the device

Disconnect the device prior to cleaning
Aggressive or intense cleaning agents and solvents are unsuitable
Make sure there is no residual moisture after cleaning
We recommend cleaning devices using a dry, anti-static cloth

Disposing of the device

IMPORTANT
Environmental pollution, unsuitable for recycling
Potential environmental pollution caused by components, recycling circle interrupted

This icon on product and packaging indicates that this product must not be disposed of as part of domestic waste. In compliance with the Waste Elec- trical and Electronic Equipment Directive (WEEE) this electrical device and potentially included batteries must not be disposed of in conventional, dome- stic waste or recycling waste. If you would like to dispose of this product and potentially included batteries, please return it to the retailer or your local waste disposal and recycling point.

The included batteries must be completely discharged before return. Take precaution to protect the batteries from short circuits (e.g. by insulating the contact poles with adhesive tape).If you have any questions, please do not hesitate to contact our support at support@raidsonic.de or visit our website at www.icybox.de.

Manual IB-DK2244AC

Package content
IB-DK2244AC, power supply, power cable, USB Type-C® cable including USB 3.0 Type-A adapter (100 cm), quick installation guide

Front view

Power button
LED for Power and access
USB 3.0 Type-C® data interface
USB 3.0 Type-A data interface + 1.5 A charging
Headset interface
Microphone interface

Rear view
Power jack
USB Type-C® host PC interface
RJ45 Ethernet interface / Gigabit
HDMI® interface up to 4k@30Hz
2x DisplayPort® and 2x HDMI® interfaces up to 4k@60Hz/each monitor
4x USB 3.0 Type-A data interfaces

Requirements

Host PC with an available USB Type-C® port (to ensure full dock functionality, the host USB Type-C® port must support USB Power Delivery and DisplayPort® Alt Mode or Thunderbolt® 3
Note: The docking station can still connect to a host computer with a USB Type-C® port that does not support Power Delivery (must still support DisplayPort® Alt Mode). In this configuration, the docking station will not provide power to your host computer.
Available AC electrical outlet
HDMI® and DisplayPort® enabled displays with cable as needed (for additional external display)
4K-capable displays are required to achieve 4K resolutions
Any of the following operating systems: Windows® 10, macOS®

Starting up

Install the Driver!

Caution: Do not connect the DockingStation to your computer before installing the driver from the download area of: https://www.displaylink.com/downloads

Windows®:

Download the correct driver from webpage above.
Click on “Run Setup.exe”.
Follow the instructions and finish the driver installation.
Connect the DockingStation to a supported USB Type-C® or USB 3.0 Type-A port on the PC.
Restart the PC.
The IB-DK2244AC is ready to be used.

macOS®:

A. Download the correct driver from webpage above.
B. Run the file Mac_driver\ driver.dmg by double click.
C. Follow the instructions and finish the driver installation.
D. Connect the DockingStation to a supported USB Type-C® or USB 3.0 Type-A port on the macOS® computer.
E. Restart the computer.
F. The IB-DK2244AC is ready to be used.

ICY BOX IB-DK2244AC Type-C Docking Station with Triple Video Output-
fig6

USB Type-C®
Not all USB Type-C® ports support the full functionality of the USB Type-C® standard. Some ports might only provide data transfer without supporting Power Delivery or DP Alt Mode over USB.

To use this dock to its full potential, ensure that the host USB Type-C® port of your computer supports USB Power Delivery, DP Alt Mode or Thunderbolt® 3. Please consult your host PC documentation or contact the PC manufacturer to confirm compatibility with these technologies. For safety, check whether the host PC Bios Version is the latest or not and confirm compatibility with USB Type-C® Power Delivery and/or DP Alt Mode before application.

Information about the attached USB Type-C® to Type-A adapter.For better connection compatibility with host computers that only have a USB 3.0 Type-A interface, we have added an additional USB Type-C® to Type-A adapter attached to the cable. Should you wish to use this adapter on your computer, please note the following technical restriction when using the docking station via a Type-A port: In this case the Type-A interface does in no way support DisplayPort® Alt Mode, which is a prerequisite for the HDMI® 3 interface to function and the Power Delivery charging option.

Attention!

In case your computer supports only the DP Alt Mode protocol, and DisplayLink® drivers are not installed:
Only Display 3 (3840×2160@30 Hz) interface can be used.
In case your computer does not support the DP Alt Mode protocol, and only USB 3.0 and installed DisplayLink® drivers are available:
Only Display 1 (3840×2160@60 Hz) and Display 2 (3840×2160@60 Hz) interfaces can be used.
In case your computer supports both, the DP Alt Mode protocol and USB 3.0 with installed DisplayLink® drivers:
Display 1 (3840×2160@60 Hz), Display 2 (3840×2160@60 Hz) and Display 3 (3840×2160@30 Hz) interfaces can be used.
Monitor connections
Connection of one computer to DisplayPort® or HDMI® monitors
- You can set up three displays by using the video output ports of the IB-DK2244AC (2x DisplayPort® or 3x HDMI® or mixed).
- Connect your monitors to the DisplayPort® (2) /HDMI® (3) interfaces by using certified DisplayPort®/ HDMI® cables (not included).
- It is recommended to use monitors of the same size, type and resolution. Same monitor type means that the monitors have the same native resolution and display refresh rate.
  Note: The DockingStation is compatible with most 5K-enabled monitors on the market. Please refer to
  http://www.displaylink.com/downloads to download the latest driver for better compatibility. Please set up your display settings according to your operating system and requirements. For detailed information of your operating system, consult the respective operation manual and description of your operating system.
Supported video resolutions
The DockingStation supports 3x 4K@30/60 Hz Ultra HD resolution if the connected DisplayPort®/ HDMI® displays support it (up to 3840×2160@30/60 Hz /each).
or
The DockingStation supports 1x 5K@60 Hz Ultra HD resolution if the connected DisplayPort® display supports it (up to 5120×2880@60 Hz).

© Copyright 2021 by RaidSonic Technology GmbH. All Rights Reserved.
The information contained in this manual is believed to be accurate and reliable. RaidSo- nic Technology GmbH assumes no responsibility for any errors contained in this manual. RaidSonic Technology GmbH reserves the right to make changes in the specifications and/ or design of the above mentioned product without prior notice. The diagrams contained in this manual may also not fully represent the product that you are using and are there for illustration purposes only. RaidSonic Technology GmbH assumes no responsibility for any differences between the product mentioned in this manual and the product you may have. All the information contained in this manual was correct at the time of publication. However, as our engineers are always updating and improving the product, your device’s software may have a slightly different appearance or modified functionality than presen- ted in this manual. The terms HDMI® and HDMI® High-Definition Multimedia Interface, and the HDMI® logo are trademarks or registered trademarks of HDMI® LA, Inc. in the United States and other countries. DisplayPort® and the DisplayPort® logo are trademarks owned by the Video Electronics Standards Association (VESA®) in the United States and other countries. Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other countries. Microsoft, Windows and the Windows logo are registered trademarks of Microsoft Corporation, Apple and macOS, MAC, iTunes and Macintosh are registered trademarks of Apple Com-puter Inc., Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other countries. All other trademarks and brand names are the Property of their respective owners.