zendure 500 Superbase Power Station User Manual

June 5, 2024
ZENDURE

zendure 500 Superbase Power Station User Manual
zendure 500 Superbase Power Station

Please DO NOT operate or store SuperBase 500 above the temperature of 25°C/104°F.

Interface

Interface

LCD Screen

LCD Screen

How To Recharge

How To Recharge

How To Recharge

The above data comes from ZENDURE laboratory, this test data is for reference only.

How To Use LED

  1. Press and hold for 3s to start
  2. Press to switch brightness and SOS mode
  3. Press and hold for 3S to close

How To Charge Device

  1. Press and hold the AC button for 3 seconds to start AC output, and the AC output icon on the display will light up.

  2. Plug the power cord of the device into the AC port. (Note Super Base does not support electrical equipment with a rated power higher than 600W, please test to confirm before use)

  3. When the AC power port is not used to charge the device, press and hold the AC button again for 3 seconds to turn off the AC power output to save power.

How to Fix The Error

  1. When the protection is activated during charging, the screen flashes  C/DC/USB Err. At this time, unplug the device and stop using it, and check whether the power of the device is in the use range.
  2. Press the AC/DC button to eliminate the Err flicker on the screen, and then you can keep on use.Fix The Error

When the battery temperature is too high during use, the product will activate temperature protection. At this time, the screen flashes the OTP symbol, and all inputs and outputs need to be unplugged. When the temperature is lower than the protection, the protection will be stopped.

How to Change the Frequency of AC supply

  1. Press and hold for 3 seconds to start AC output
  2. Keep pressing the AC button and DC button for 3 seconds to switch the frequency

Safe Operating Guidelines

  • After pressing the AC or DC button, the corresponding symbol on the LCD screen will light up, and the output port will be turned on to supply power to the device.
  • Turn off each output by pressing its power button as it does not turn off automatically or it will drain the battery out.
  • The Super Base 500 can power your devices at temperatures ranging from -10°C-25°C. If your working temperature is outside this range, the Super Base 500 may stop working.
  • If battery is at a low level, charge first.
  • If the AC output power is too low, the system will automatically turn off the AC output.
  • If the Super Base 500’s total output exceeds 600W, it will automatically shut off and the LCD screen flicker “err”. Please ensure the power consumption is less than 600W,then press the power button.

Disclaimer

  • The company shall not be liable for any damage caused by force majeure such as fire, typhoon, flood, earthquake or customer’s intentional negligence, misuse or use under other abnormal conditions.
  • Defect caused by the non-standard connectors is not compensable.
  • The company does not assume any responsibility for damage caused by not operating the product in accordance with the instructions in the operating instructions.
  • This product is not suitable neither for atomic energy equipment, aerospace equipment, transportation equipment, medical equipment, etc. which are related with personal safety or equipment relies heavily on uninterrupted electricity must be guaranteed. It is assumed that the product is used on the above equipment or machine, the company is not liable for any personal accidents, fire accidents, or malfunctions caused by the malfunction of the product.

Warning

  • Fully charge your Super base 500 before using it for the first time.
  • Storage in a cool and dry place. Recommend charge, use and store temperature within: -10 °C to 25 °C.
  • Use origin or certified cables.
  • Do not expose to moisture or submerge it in liquid.
  • Do not disassemble or attempt to re-purpose or modify it in any manner.
  • Stop using and contact manufacturer if the product is excessively hot, is emitting odor, deformed or any other abnormalities.
  • Do not clean with harmful chemicals or detergents.
  • Do not operate your battery in an enclosed or unventilated environment, such as a carrying bag, pocket or purse, to prevent overheating.
  • Be cautious of drops, bumps, abrasions, or other impacts.
  • Avoid strenuous vibration, impact, extrusion on transportation, and keep the product away from intense sunlight and rain.
  • Keep it away from children under 3 years old for safety.
  • Please dispose of discarded products properly according to local regulations.
  • Do not operate the unit above the specified input voltage.
  • Do not charge the unit via power supply systems that operate outside of 100-240V.
  • Please do not keep it in the car, trunk, loading platform or other hot place under direct sunlight. let may cause the product failure, degradation or thermal problem.

Package List

  • Super Base 500

  • AC Cable

  • Accessories Case

  • User Manual

Specification

Model ZDSB500-b
Capacity 25.9V/20Ah(518Wh)
Battery Lithium-ion
DC Input 10V-30V, 100W Max
USB-C1 5V-20V,60W Max
AC Output 220-240V 50Hz/60Hz, 600W Max continuous, 950W surge peak I

Max0
USB-Cl| 5V-20V,60W Max
USB-C2+USB-Al Output I USB-C2 + sortie USB-A1 I ?Au USB-Al + USB-C2| 5V =3A,15W Max
USB-A2 Output I USB-A2 sortie I ?Ad USB-A2| 5V-12V,18W Max
DC Output I sortie DC I DC i| 12V= 6A
LED Flashlight| 1W SOS LED
Weight| Around 5kg / Around 11Ibs
Dimensions 31.124111| Around 20 x 14 x 21.5cm / Around 7.9 x 5.5 x 8.5in
Lifecycles| >500 80%
Management System|

  • Under Voltage Protection
  • Over Voltage Protection
  • Over Current in Charge/Discharge Protection
  • Overcharging Voltage Protection

Operating Temperature| -10°C – 25°C
MPPT| Support Solar Panel MPPT Charging

FAQs

  1. What type of battery is in a Super Base 500?
    Super Base 500 contains a battery pack which consists of an array of cylindrical 2500 lithium-ion battery cells with high energy density.

  2. How do I know if my device will work with the Super Base 500
    You will need to check the amount of power your device requires. To be compatible with the Super Base 500 you should use devices that require less than 600W

  3. Can I charge the Super Base 500 while supplying power at the same time?
    The Super Base 500 could power other devices through DC output while recharging itself.

  4. Can I bring my Super Base 500 to an international flight?
    No, the battery carried on the plane cannot exceed 100Wh,and the rated power of the Super Base 500 is 518Wh.

  5. Why does Super Base 500 consume power without charging the device?
    It is recommended to press the AC and DC buttons to turn off the output when not in use, otherwise there will be power consumption when the device is not charged.

  6. Can two Super Base 500 be used in parallel?
    No, Super Base 500 is parallel incapable and you can not parallel two Super Base 500.

  7. Can Super Base 500 be used inline as an UPS for uninterrupted power?
    No, Super Base 500 can not be used as UPS.

Contact Us

Zendure USA Inc.
Phone : 800-219-0960 (US)
Office Hours: Mon – Fri 9:00 – 17:00 PST
PST PST 17: 00 oath 9:00 no.)J1- 04-01113ficoil pig] 0114
Support: WWW.zendure.com/support
Website:  WWW.zendure.com
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This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.
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