ZENDURE ZDSZY30 ZenY Pro Cable User Manual

ZENDURE ZDSZY30 ZenY Pro Cable

• support-eu@zendure.com

Disclaimer

Users are expected to read this User Manual carefully and ensure they have fully understood the content before using this product. Please keep this User Manual for future reference. Any incorrect usage may result in severe injury to the user or others, damage to the product or loss of property. By using this product, the user will be deemed as having understood, recognized and accepted all the terms and contents of the User Manual, and will be responsible for any incorrect usage, and all the consequences arising therefrom. ZENDURE hereby disclaims any liability for any losses due to the user’s failure to use the product according to the User Manual. Subject to compliance with laws and regulations, our company has the final right to interpret this document and all documents of and related to this product. Any update, revision or termination of the content thereof, if necessary, will be made without prior notice, and users must visit the official website of ZENDURE for the latest information regarding the product.

Parameters and Specifications

• Specifications are subject to change without prior notice.

Package List

ZenY Pro Cable (ZDSZY30)

ZenY Pro Cable (ZDSZY15)

Brief Introduction

ZenY Pro Cable (ZDSZY30) is a smart cable used for connecting two SuperBase V units by bonding them effectively into one larger power system to double the output power, voltage, and capacity to 7,600W Max, 120-240V, 12.8kWh .

ZenY Pro Cable (ZDSZY15) is a smart cable that connects two outlets of a single SBV unit to form a larger power system, doubling the output voltage and allowing for 120/240V dual voltage with a single unit.

Safety Guidelines

• ZenY Pro Cable is only compatible with SuperBase V models (SBV6400&SBV4600); usage with other power sources, such as a wall outlet, power station, generator, or grid, is strictly prohibited.
• It is prohibited to place the ZenY Pro Cable near water, heat sources, and flammable or explosive environments.
• Do not replace any internal or external component of the equipment.
• Do not operate ZenY Pro Cable in wet conditions. If the equipment gets wet, dry it thoroughly before use. Ensure proper ventilation during use to avoid permanent damage.
• ZenY Pro Cable generates the same potentially lethal AC power as a household wall outlet. Please use it carefully and keep children away from it.
• In case of a fire, use only a dry powder fire extinguisher.
• Turn off the output when not in use by pressing the button or unplugging the load to avoid active internal circuits in the DC and AC parts.
• When using inverters, it is important to use certified electronic equipment.
• Under no circumstances should non-technical professionals attempt to disassemble the product.
• Do not connect the device’s AC output socket to a mains power socket using a wire as it can damage the device.

Getting Started

Appearance Description

• The LED indicator has three colors to represent different states. Green indicates that the device is working, blue indicates standby mode, and red indicates errors.
• (ZDSZY30)The NEMA TT-30 has a unique configuration with two flat parallel pins and a rounded grounding pin, available in ratings to 30A, allowing for 240V.
• (ZDSZY15)NEMA 5-15 plugs have 3 pins: 2 flat blades in a vertical T-shape and a grounding pin at the bottom, allowing for 120V AC devices.
• NEMA L14-30R has an L-shaped neutral blade, available in ratings to 30A, allowing for 240V.
• Power Button: Press and hold for 2 seconds to start the outlets; long press 5 seconds to standby.

Connect with SuperBase V ZenY Pro Cable (ZDSZY30)

Step 1
Turn off the AC outlets by pressing the AC button on two SBVs.

Step 2
Connect the communication cable to the communication ports of two SBVS .

Step 5
Connect ZenY Pro Cable AC input ends to two SBVs’ TT-30 receptacles. When two SBVs are successfully connected via a communication cable, the LED display of the SBV will show a Y-shaped icon.

Step 4
Connect the ZenY Pro Cable’s AC output to an L14-30 receptacle in a regular transfer switch.

Step 5
Turn on the AC outlets of either SBV; once connected, Zeny Pro Cable’s LED should be blue.

Step 6
Long press the button on ZenY Pro Cable for 2 seconds, the indicator of the ZenY Pro cable will turn green.

ZenY Pro Cable (ZDSZY15)

Step 1
Turn off the AC outlets by pressing the AC button on two SBVs.

Step 2
Connect the two 5-15 ends of the ZenY Pro Cable to the 5-20 receptacles on SBV. There are four receptacles: two on phase A (upper) and two on phase B (lower). Make sure each end goes into sockets from different phases.

• Plugging both ends into the same phase can cause malfunctions.

Step 3
Connect the ZenY Pro Cable’s AC output to an L14-30 receptacle in a regular transfer switch.

Step 4
Turn on the SBV and AC output; once connected, ZenY Pro Cable’s LED should be blue.

Step 5
Press and hold the button on the ZenY Pro Cable for two seconds. The cable will begin supplying power to a transfer switch and the indicator should be green.

• It is only available for the US version of SBV
• If the ZenY Pro Cable’s LED indicator turns red, please turn off the SBVs and then reconnect the cable as above step by step.
• Turn off the RV mode when using the ZenY Pro Cable (ZDSZY15). To switch the AC output mode, long press the AC button on the SBV for one second.

Thank you for choosing Zendure to handle your charging needs. To serve you better, please fill out the information below and retain this card for your reference.

User’s Information

• User’s Name:
• Contact Telephone:
• Postal Address:
• E-mail:

Product Information Product Model:

• Purchase Date:
• Store Name and Order ID:
• Product Serial Number:

Within the warranty period, you can enjoy return, exchange, and repair services by these policies.

Warranty Period
The warranty periods for our products are as follows:

3 Years

|

2 Years

|

5 Years

400W Solar Panel/320W Solar Panel/Mobile EV Charger/All SuperBase V-related accessories|

3 Years

|

N/A

|

3 Years

SuperBase Pro/SuperBase M| 2 Years| 1 Year| 3 Years
200W Solar Panel/

All SuperBase Pro and SuperBase M-related accessories

|

2 Years

|

N/A

|

2 Years

Power banks| 2 Years| N/A| 2 Years
Smart PV Hub and AB1000| 10 Years| N/A| 10 Years
PV Hub accessories, solar cables, battery cables, and micro inverter cables|

1 Year

|

N/A

|

1 Year

A Warranty Extension is offered for some of our products. To receive a warranty extension, you’ll need to register your product in the Zendure app, and there may be additional costs or other conditions involved. The table above indicates the warranty periods for products purchased from Zendure or its retail partners. Warranty periods for products ordered through Zendure’s crowdfunding campaigns (Kickstarter, Indiegogo, etc.) may differ. Please review your product’s documentation for more information.

NOTE: THIS WARRANTY POLICY IS LIMITED TO ZENDURE PRODUCTS ONLY. IN THE CASE OF ANCILLARY PARTS OR ADD-ON DEVICES SUPPLIED BY ZENDURE, PLEASE REFER TO THE WARRANTY TERMS PROVIDED BY THE RELEVANT MANUFACTURER. The effective warranty period starts from the date of the product’s purchase, as indicated on the appropriate invoice, receipt, or billing statement. To verify your purchase and to better serve you, we may require information about your order (the sales receipt including date of purchase, order ID/number, and the name of the retailer), your warranty card, and when applicable, your product’s serial number.

Warranty Exclusions

In the event of damage related to the causes listed below, no warranty claims will be acknowledged or accepted. Claims that relate to defects that are caused by the following factors are not covered by Zendure’s warranty obligations.

1. Can not provide proof of purchase
2. Force majeure (storm damage, lightning strike, overvoltage, fire, thunderstorm, flooding; social causes such as war, turmoil, government intervention, strikes, embargoes, market conditions, etc.)
3. Accidental damage, misuse, abuse, non-compliant use, normal wear and tear, theft, loss, or confiscation
4. Improper application of electrical supply voltage, current and/or frequency,
5. Improper installation, commissioning, start-up, configuration, or operation (contrary to the guidance detailed in the installation manual supplied with each product)
6. Inadequate ventilation and circulation resulting in insufficient cooling and natural airflow
7. Modifications to any part of the product
8. Unauthorized repair attempts
9. Products whose serial number sticker or imprint has been removed, defaced or tampered with
10. Products purchased from unauthorized dealers/resellers
11. Free products/rewards/gifts
12. Products used outside of the purchasing region, and products that are shipped to areas that are not easily accessible by courier or freight services, such as overseas or remote islands
13. Cosmetic or superficial defects, dents, marks or scratches, which do not influence the proper functioning of the product
14. This limited warranty does not cover any battery cell or product containing a battery cell unless you charge the battery cell within sixty (60) days after receiving the product and subsequently charge it at least once every 3 months. Failure to do so will void the warranty for the battery cell and any associated damage or malfunctions.
15. Our warranties are non-transferable from end user to end user.

Furthermore, this limited warranty and related service will not exceed the original cost of the Zendure product. Please note that these warranty terms and conditions are subject to change without prior notice. The Zendure Support Team reserves the right to make a final determination regarding warranty service eligibility and to determine the appropriate solution, which may include replacement, repair, or refund, at its sole discretion.

How to Claim your Warranty

Step 1
Claim your warranty on any channel below:

1. www.zendure.com
2. Email to support-eu@zendure.com
3. Zendure apps

Step 2
Please be prepared with documentation or a short video with the following information:

1. Order number
2. Proof of purchase
3. Serial number
4. Visual proof depicting the defect (include video or photo)
5. Email address
6. Contact telephone number
7. Address for receiving the replacement

Step 3
The Zendure support team will make a final determination regarding warranty service with our RMA report. This may include options such as shipping the product for repair, on-site repair, or replacement.

Step 4
Ship the items) to Zendure with your RMA number included on the shipping label on the outside of the packaging. Do not write the RMA number on the green carton box. Read the Zendure App user guide and access the download link here: https://eu.zendure.com/pages/download-center

• https://zendure.com

Zendure USA Inc. ZENDURE TECHNOLOGY CO., LIMITED Hours: Mon – Fri 9:00 – 17:00 Pacific Phone: 1-800-991-6148 (US) +49-800-627-3067 (DE)

Support / Contact

• https://zendure.de/pages/contact
• https://eu.zendure.com/pages/contact-us
• https://zendure.com/pages/contact

Website:

• https://zendure.de
• https://eu.zendure.com
• https://zendure.com

2023 Zendure USA Inc. All Rights Reserved. Printed on recycled materials. MADE IN CHINA

References

• Zendure - SuperCharged | Zendure

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