AROMA AMC-800 SmartCarb Multicooker Food Steamer Instruction Manual

June 5, 2024
Aroma

AROMA AMC-800 SmartCarb Multicooker Food Steamer
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AROMA AMC-800 SmartCarb Multicooker Food Steamer

AROMA AMC-800 SmartCarb Multicooker Food Steamer
PRODUCT

IMPORTANT SAFEGUARDS

Basic safety precautions should always be followed when using electrical appliances including the following

  1. Important: Read all instructions carefully before first use.
  2. Do not touch hot surfaces. Use the handles or knobs.
  3. Use only on a level, dry and heat-resistant surface.
  4. To protect against fire, electrical shockand injury to persons, do not immerse the power cord, plug or appliance in water or any other liquid. See instructions for cleaning.
  5. Close supervision is necessary when the appliance is used by or near children.
  6. Unplug from the wall outlet when not in use and before cleaning.
  7. Allow the unit to completely cool before putting on or removing parts and before cleaning the appliance.
  8. Do not operate any appliance with a damaged power cord or plug, or after the appliance malfunctions or has been damaged in any manner.
  9. Contact Aroma customer service for examination, repair or adjustment.
  10.  The use of accessory attachments not recommended by Aroma.
  11. Housewares may result in fire, electrical shock or injury.
  12. Do not use outdoors.
  13. Use extreme caution when opening the lid during or after cooking. Hot steam will escape and may cause scalding.
  14. Do not allow the power cord to touch hot surfaces or hang over the edge of a counter or table.
  15. Do not place on or near a hot gas or electric burner or in a heated oven.13. Do not use the appliance for anything other than its intended use.
  16. Extreme caution must be used when moving the appliance containing hot food, hot oil or other hot liquids.
  17. Do not touch, cover or obstruct the steam vent on the top of the cooker as it is extremely hot and may cause scalding.
  18. Use only with a 120V AC power outlet.
  19. Always unplug from the plug gripping area. Never pull on the cord.
  20. The cooker should be operated on a separate electrical circuit from other operating appliances. If the electrical circuit is overloaded with other appliances, the appliance may not operate properly.
  21. Always make sure the exterior of the glass inner pot is dry prior to use. If the glass inner pot is returned to the cooker when wet, it may damage the product or cause it to malfunction.
  22. Food should not be left in the cooker on Keep Warm mode for more than 6 hours.
  23. To prevent damage or deformation, do not use the inner pot(s) on a stovetop or burner.
  24. To turn off the unit, press and hold cancel for at least 3 seconds then safely remove the plug from the wall outlet.
  25. To reduce the risk of electrical shock, cook only in the removable glass inner pot provided.
  26. Do not wrap or tie the power cord around the appliance.
  27.  Intended for countertop use only.
  28. To avoid spills and burns, do not carry the cooker while in use.
  29. Do not use for deep frying.
Short Cord Instructions
  1. A short power supply cord is provided to reduce the risk resulting from becoming entangled in or tripping over a longer cord.
  2. Longer extension cords are available and may be used if care is exercised in their use.
  3. If a longer detachable power-supply cord or extension cord is used:
  4. The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance.
  5. The extension cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.
  6. If the pliancy is of the grounded type the extension cord should be a grounding 3-wire cord. AROMA AMC-800 SmartCarb Multicooker Food Steamer 2DO NOT DRAPE CORD KEEP AWAY FROM CHILDREN
Grounding Instructions

This appliance must be grounded while in use to protect the operator from electrical shock. The appliance is equipped with a 3-conductor cord and a 3-prong grounding-type plug to fit the proper grounding-type receptacle. The appliance has a plug that looks like figure

Parts Identification

AROMA AMC-800 SmartCarb Multicooker Food Steamer 1

Controls/Functions

Cance l

Initiates a function with a short press or cancels a current function with a long press.

Delay Timer

Allows for food to be ready right when it’s needed with preparation up to 12 hours in advance.

Function

Cycles through the different functions with each press (-) or (+) adjusts the amount of cook time, delay time, or amount of cups for White Rice, Multigrain and SmartCarb

Keep Warm

Manually sets the cooker to Keep Warm mode, perfect for keeping foods at ready-to-serve temperatures. Available Keep Warm time ranges from 0:10-6:00.

Multigrain

Ideal for cooking brown rice and other tough-to-cook whole grains to perfection.

Porridge

Prepares a quick and healthy breakfast with no need to stir or monitor.

White Rice

Cooks fluffy, delicious white rice automatically.

Soup

Simmers your favorite hot and hearty soups with an adjustable cook time of 1½ to 3 hours.

Steam

Steaming healthy sides and main courses has never been easier by simply placing ingredients into the inner pot.

SmartCarb

Offers a lower carb version of white rice by removing starch throughout the cooking cycle.

Before First Use

  • Remove all packaging materials and check that all items have been received in good condition.
  • Tear up all plastic bags and dispose of them properly as they can pose a risk to children.
  • Remove both of the inner pots, lid and accessories and clean with warm, soapy water.
  • Remove the water tank and hand wash using warm, soapy water.
  • Wipe the cooker’s body clean with a damp cloth.

To Clean

  1. Remove the inner pot(s) when the cooker has completely cooled.
  2. Hand wash the inner pot(s) and all accessories using warm soapy water.
  3. Remove the water tank and hand wash using warm, soapy water.
  4. Wipe the cooker’s body clean with a damp cloth.
  5. Thoroughly dry the cooker’s body and all accessories reassemble for next use.
Deep Cleaning

Regular use of the cooker can cause scale build-up on the steam generator. This residue is normal and will not negatively affect you or the unit but can impact the quality of prepared meals over time if not cleaned properly deep cleaning the unit once a month with regular use, but the digital display will also read CL to signify when the unit needs to be deep cleaned. To deep clean follow these steps

  1. Fill the water tank with purified water up to the MIN line.
  2. Add 1/2 rice measuring cup of food-grade descaling citric acid to the water tank and stir the solution.
  3. Press and hold the Function button for at least 3 seconds.
  4. The digital display will show 22 minutes and begin the cleaning cycle.
  5. Once the time has elapsed, pour out any remaining water in the water tank.
  6. Fill the water tank with purified water above the MIN line once more without the descaling citric acid then repeat steps 3-5.
  7.  After the cycle is complete, pour out any remaining liquid in the water tank then wash the water tank and glass inner pot with warm, soapy water.
  8. Following the steps in Disassembling the Lid remove the stainless steel tube, inner lid bracket, and glass inner lid then hand wash using warm soapy water.
  9. Rinse and dry thoroughly then reassemble for next use.

Disassembling the Lid

Lid AROMA AMC-800 SmartCarb Multicooker Food Steamer
6Stainless Steel Tube Inner Lid Bracket Glass Inner Lid AROMA AMC-800 SmartCarb Multicooker Food Steamer
9

  1. Lay the glass lid on a flat, even surface so that the stainless steel tube is pointed upwards.
  2. Remove the stainless steel tube by turning it counterclockwise until loosened.
  3. Remove the inner lid bracket by turning it counterclockwise until loosened.
  4. Carefully remove the glass inner lid by pulling it out towards you. We recommend removing the silicone ring around the perimeter of the glass inner lid as well to effectively clean.

Error Code Chart

Code Description Action

__

__

__

__

E0

| __

__

__

Dry boil protection or steam generator maintenance warning

| Turn off the cooker. Allow it to cool for 5 to 10 minutes then restart. If the display flashes “CL,” the unit needs to be thoroughly cleaned before continuing to use the cooker. For details, see “Deep Cleaning” on pages 6-7. If the problem persists, contact Aroma® Customer Service at 1-800-276- 6286.
__

E1

| __

Improper glass inner pot or lid placement

| Ensure the glass inner pot and lid are properly placed in/on the unit. Once they are correctly placed, the cooking process will resume automatically.
__

E2

| __

Not enough water in the water tank

| Ensure the water tank is filled with purified water above the MIN line. Once sufficiently filled, cooking will resume.
__

__

E3

| __

High voltage protection (135V~155V)

| __

Press and hold the cancle button for at least 3 seconds then unplug the power cord. Rectify the electrical power problem, then restart the cooker.

__

__

E4

| __

Low voltage protection (75V~95V)

| __

Press and hold the cancle __ button for at least 3 seconds and unplug the power cord. Rectify the electrical power problem then restart the cooker.

__

E5

| Temperature sensor open circuit error| __

Contact Aroma Customer Service at 1-800-276-6286.

__

E6

| __

Temperature sensor short circuit error

| Turn off the cooker. Allow it to cool for 5 to 10 minutes then restart. If the problem persists, contact Aroma Customer Service at 1-800-276-6286.
E9| Exceeding “0” limit error| Contact Aroma Customer Service at 1-800-276-6286.
E10| Communication error| Contact Aroma Customer Service at 1-800-276-6286.
E13| Heater malfunction| Contact Aroma Customer Service at 1-800-276-6286.
| |

If an error shows on the digital display, the following chart will help explain the next course of action.

Troubleshooting

Rice is too dry/hard after cooking

Depending on how dry your rice is, add ¼ to ½ cup of water and stir thoroughly. Close the lid and select the White Rice function once more. When the cooker switches to Keep Warm, open the lid and stir the rice to check the consistency. Repeat as necessary until rice is soft and moist.

Rice is too moist/soggy after cooking

Use the serving spatula to stir the rice to redistribute the bottom (moist) part of the rice and to release excess moisture. Close the lid and allow the cooker to remain on Keep Warm for 10-30 minutes as needed, opening the lid and stirring periodically to release excess moisture.

Rice & Grain 
  1. Using the provided rice measuring cup, add rice or grain to the glass inner pot.
  2. Rinse to remove excess starch. Drain.
  3. For white rice, fill the glass inner pot with water to the white rice line that matches the number of cups of uncooked rice added for brown rice fill the glass inner pot with water to the brown rice line that matches the number of cups of uncooked rice added.
  4. Place the glass inner pot into the cooker then place the lid on securely.
  5. Fill the water tank with purified water above the MIN line.
  6. Plug the power cord into an available 120V AC wall outlet
  7. Press Function until White Rice or Multigrain is selected, depending on the type of grain being cooked.
  8. Use (-) and (+) to choose the number of cups of uncooked rice added to the glass inner pot.
  9. Press ( ) to initiate the selected function.
  10. The digital display will begin counting down from the allotted cooking time.
  11. Once the time has elapsed, the cooker will beep and automatically switch to Keep Warm.
  12. For best results, stir the grain with the serving spatula to distribute any remaining moisture.
  13. When finished serving, turn the cooker off by pressing and holding cancel for more than 3 seconds and unplug the power cord.

SmartCarb

  1. Using the provided measuring cup, add rice to the carb-reducing inner pot.
  2. Rinse to remove excess starch drain.
  3. Fill the glass inner pot with water to the SmartCarb water line that matches the number of cups of uncooked rice added.
  4. Place the carb-reducing inner pot into the glass inner pot.
  5. Place both inner pots into the cooker and close the lid securely.
  6. Fill the water tank with purified water above the MIN line.
  7. Plug the power cord into an available 120V AC wall outlet.
  8. Press Function until SmartCarb is selected.
  9. Use (-) and (+) to choose the number of cups of uncooked rice added to the inner pots digital display will begin counting down from the allotted cooking time.
  10. Once the cycle has completed, the cooker will beep and automatically switch to Keep Warm.
  11. For best results, stir the rice with the serving spatula to distribute any remaining moisture.
  12. When finished serving, turn the cooker off by pressing and holding Cancel for more than 3 seconds and unplug the power cord.
How does the SmartCarb function work?

In the carb-reducing inner pot, rice is  submerged in water when it begins cooking. During the cooking cycle boiling water breaks down all easily- dissolvable starch molecules. Excess starchy water drains below through holes in the carb-reducing inner pot while traditional inner pots will not drain the excess. Rice and grains will finish off the cooking cycle by being steamed instead of traditionally sitting in its excess starchy water and reabsorbing carbohydrates.

Delay Timer

  • Press to initiate the selected function and the Delay Timer.
  • The digital display will begin counting down from the input delay time.
  • When the delay time has elapsed, the selected function will begin its cooking cycle.
  • Once the cycle has completed, the cooker will beep and automatically switch to Keep Warm.
  • When finished serving, turn the cooker off by pressing and holding Cancel for more than 3 seconds and unplug the power cord.

Porridge

  1. Using the provided rice measuring cup, add 1/2 cup or 1 cup of rice to the glass inner pot.
  2. Fill the glass inner pot with water to the porridge line that matches the number of cup of uncooked rice added.
  3. Place the glass inner pot into the cooker then close.
  4. Fill the water tank with purified water above the MIN line.
  5. Plug the power cord into an available 120V AC outlet.
  6. Press Function until Porridge is selected.
  7. The digital display will show a default cooking time of 1 hour 5 minutes.
  8. If desired, use (-) or (+) to decrease or increase the cook time by 5 minute increments between 40 minutes and 11/2 hours.
  9.  Press ( ) to initiate the selected function.
  10. The digital display will begin counting down from the allotted cooking time.
  11. Once the cycle has completed, the cooker will beep and automatically switch to Keep Warm.
  12.  When finished serving, turn the cooker off by pressing and holding cancel for more than 3 seconds and unplug the power cord.

Caution

  • Do not attempt to cook more than 2 cups of porridge or oatmeal in this appliance at a time.
  • The provided serving spatula is not intended to be used in contact with high temperatures.
  • Use a long-handled wooden or heat-safe utensil to stir ingredients while cooking.

Soup

  1. Add desired ingredients to the glass inner pot, ensuring the contents do not exceed the soup MAX line.
  2. Place the glass inner pot into the cooker then close the lid securely.
  3. Fill the water tank with purified water above the MIN line.
  4. Plug the power cord into an available 120V AC wall outlet.
  5. Press Function until Soup is selected. The digital display will show a flashing “2:00” to represent 2 hours of cook time.
  6. Use (-) or (+) to decrease or increase the cook time by 10 minute increments, between 11/2 and 3 hours.
  7. Press ( ) to initiate the selected function. The digital display will begin counting down from the allotted cooking time.
  8. Once the time has been input, the cooker will beep and the digital display will stop flashing to indicate that the time has been successfully set.
  9. The cooker will now begin heating and the digital display will begin counting down from the input cook time.
  10. Using caution, open the lid occasionally and stir the ingredients with a long-handled wooden or heat safe utensil if desired.
  11. Once the time has elapsed, the cooker will beep and automatically switch to Keep Warm.
  12. When finished serving, turn the cooker off by pressing and holding cancel for more than 3 seconds and unplug the power cord.

Steam

  • Place the desired food into the glass inner pot, lower the glass inner pot into the cooker, then close the lid securely.
  • Fill the water tank with purified water above the MIN line.
  • Plug the power cord into an available 120V AC outlet.
  • Press Function until Steam is selected.
  • Use (-) or (+) to decrease or increase the steaming time from 5 minutes to 11/2 hours in 1 to 5 minute increments.
  • Press to initiate the function.
  • Once the water reaches a boil the digital display will begin counting down from the input steam time.
  • After the selected steam time has elapsed, the cooker will beep and automatically switch to
  • Keep Warm using caution, check to see that the steamed food is cooked.
  • If finished steaming, carefully remove the food to prevent overcooking.
  • Wear protective heat-resistant gloves to prevent injury as the glass inner pot will be hot.
  • When finished serving, turn the cooker off by pressing and holding cancel for more than 3 seconds and unplug the power cord.

Meat & Vegetable Steaming Tables

Meat Steaming Time Safe Internal Temperature
Fish 20 Minutes 140°F
Chicken 60 Minutes 165°F
Pork 90 Minutes 160°F
Beef 90 Minutes 160°F

Vegetable

Broccoli

|

Steaming Time

12-16 Minutes

|

Cabbage| 7-11 Minutes|
Carrots| 9-13 Minutes|
Cauliflower| 12-17 Minutes|
Corn on the| Cob                     25-30 Minutes|
Green Beans| 10-15 Minutes|
Spinach| 5-7 Minutes|
Squash| 9-13 Minutes|
Zucchini| 9-13 Minutes|
Potatoes| 30-35 Minutes|
| |

Rice & Water Measurement Table

Uncooked Rice| Water

Using the Water Line (on glass pot)

| Water

Using the

Rice Measuring Cup

| Approx. Cooked Rice Yield|

Cooking Times

---|---|---|---|---
1 Cup| White Rice: Line 1

Brown Rice: Line 1

| White Rice 1/2 Cup

Brown Rice 1/2 Cup

| 2 Cups| White Rice: 39 Minutes

Brown Rice: 48 Minutes

2 Cups| White Rice: Line 2

Brown Rice: Line 2

| White Rice  11/5 Cup

Brown Rice 13/8 Cups

| 4 Cups| White Rice: 49 Minutes

Brown Rice: 58 Minutes

3 Cups| White Rice Line 3

Brown Rice Line 3

| White Rice 13/4 Cups

Brown Rice 23/4 Cups

| 6 Cups| White Rice: 59 Minutes

Brown Rice: 68 Minutes

4 Cups| White Rice Line 4

Brown Rice: Line 4

| White Rice 23/4 Cups

Brown Rice 31/2 Cups

| 8 Cups| White Rice: 68 Minutes

Brown Rice: 77 Minutes

SmartCarb Rice & Water Measurement Table

| Uncooked Rice| Water:

Using the Water Line (on glass pot)

| Water:

Using the

Rice Measuring Cup

| Approx Cooked Rice Yield|

Cooking Times

---|---|---|---|---|---
1 Cup| White Rice Line 1| White Rice 31/4 Cups| 2 Cups| White Rice: 40 Minutes
2 Cups| White Rice Line 2| White Rice 31/2 Cups| 4 Cups| White Rice: 45 Minutes

Grain & Water Measurement Table

Grain

| Uncooked Grain|

Liquid

| Approx. Cooked Grain Yield| Max. Uncooked Grain|

Function

|

Cooking Times

---|---|---|---|---|---|---
Quinoa| 1 Part| 1/2 Part| 21/2 Parts| 4 Cups| White Rice| 39-68 Minutes
Barley| 1 Part| 3/4 Part| 21/2 Parts| 3 Cups| Multigrain| 48-68 Minutes
Bulgur| 1 Part| 3/4 Part| 21/2 Parts| 3 Cups| Multigrain| 48-68 Minutes
Couscous| 1 Part| 1/2 Part| 2 Parts| 4 Cups| White Rice| 39-68 Minutes
Oatmeal| 1 Part| 1 Part| 2 Parts| 2 Cups| Porridge| 40 Minutes
Arborio| 1 Part| 1/2 Part| 2 Parts| 4 Cups| Steam| 15 Minutes

Note

  • Cooking times are approximate. Altitude, humidity and outside temperature will affect cooking times.
  • Do not place more than 4 cups of uncooked rice into this appliance at one time.
  • The maximum capacity of this unit is 4 cups of uncooked rice which yields 8 cups of cooked rice.
  • Do not attempt to cook more than 2 cups of uncooked rice in this cooker at a time while using the SmartCarb function.
  • For best results when cooking barley or bulgur, let both grains sit on Keep Warm for 10 minutes before serving.
  • If softer grains are desired, add an additional ½ cup of water or liquid.
  • Rinse grains before placing into the inner pot(s) to remove excess bran and starch.
  • This will reduce the chance of rice browning and sticking to the bottom of the inner

Recipes

Multigrain Porridge
  • 1 cup MILK
  • 1 cup WATER
  • ½ tsp. SALT
  • ½ cup OAT
  • ¼ cup QUINOA
  • ¼ cup MILET

Place all ingredients into the glass inner pot then insert the glass inner pot into the cooker. Fill the water tank with purified water above the MIN line. Press Porridge and set the cook time
for 40 minutes. After the time elapses, serve warm and top with fresh fruit, nuts, or granola SERVES 2-4.

Steamed Egg Custard
  • 3 large eggs
  • ½ tsp soy sauce
  • 1 tsb sugar 1(10½-oz.) can chicken broth
  • ¼  cup carrots, chopped or sliced
  • ¼  cup edamame
  • 5 raw shrimp
  • 1 shiitake mushroom  destemmed and sliced

In a large bowl, mix together the eggs, soy sauce and sugar then gradually add the chicken broth while stirring constantly. Strain the egg mixture into the glass inner pot then insert the glass
inner pot into the cooker. Remove the stainless steel tube found on the lid of the cooker before closing the lid. Fill the water tank with purified water above the MIN line. Press Steam and set the steam time for 13 minutes. After the time elapses, carefully open the lid and top the custard with the edamame, carrots, shiitake mushroom, and shrimp. Close the lid and select the Steam function once more, setting the steam time for 12 minutes. Once the custard has set, spoon into heat-safe bowls and serve 2-4.

Chicken Tortilla Soup
  • 1 tsp olive oil
  • ½ cup 1 Onion, chopped Garlic clove, Minced
  • 2 cups low sodium chicken broth diced Tomatoes
  • 2 cups green Chiles chopped taco seasoning
  • ½ cup 1 tbsp Cubed cooked Chicken frozen corn
  • 1 cup fresh cilantro, minced
  • ½ cup 2 tbsp Tortilla strips, sliced avocado and lime wedges, for serving

Place all ingredients into the glass inner pot then insert the glass inner pot into the cooker. Fill the water tank with purified water above the MIN line. Press Soup and set the cook time for 40
minutes. After the time elapses, spoon into heat-safe bowls and top with tortilla strips and sliced avocado to serve 2-4.

Steamed Whole Chicken
  • 1 whole chicken (about 31/2 lbs.) 1(1/2-in.) piece fresh ginger, sliced
  • 1 bunch green Onions, cut into 3 in  pieces
  • 3garlic Cloves, Minced
  • 1/4 Cajun seasoning
  • salt and pepper to taste

Season the chicken thoroughly with Cajun seasoning, salt and pepper then refrigerate overnight. Add the green onion, garlic, and ginger to the glass inner pot then place the chicken on top. Insert the glass inner pot into the cooker then fill the water tank with purified water above the MIN line. Remove the stainless steel tube found on the lid of the cooker before closing the lid. Press Steam and set the steam time for 60 minutes. After the time elapses, use a meat thermometer to ensure the middle of the chicken is fully cooked. Remove the chicken from the inner pot and serve with your choice of sauces, vegetables or grains SERVES 2-4.

Sausage & Tomato Rice
  • 2 cups White rice
  • 1/2 cup Water
  • 1 tsp Sesame oil
  • 3 tbsp  Soy sauce
  • 1/3 cup Edamame
  • 1/3 cup Corn
  • 1/3 cup Carrots diced
  • 1/3 cup Mushrooms sliced
  • 1/3 Sausage crumbled
  • 1 medium tomato

Add the rice and water to the glass inner pot. Cut an “X” across the top of the tomato then place it in the center of the glass inner pot. Add the rest of the ingredients into the glass inner pot
surrounding the tomato. Fill the water tank with purified water until the amount is above the MIN line. Press White Rice and set the amount of cups to 2 cups. After the cooking cycle is complete, mix the rice thoroughly with a heat-safe utensil then serve 4.

Chinese Mushroom Chicken Soup
  • 1 oz Dried shiitake mushrooms
  • 1 lbs Chicken thighs cut into chunks
  • 1 (1-in) piece fresh ginger, peeled and sliced cooking wine
  • 2tbs Soy sauce water
  • Pinch of salt
Steamed White Fish
  • 2 lb cod
  • 2 green onions, thinly sliced
  • 1(1-in.) piece fresh Ginger, peeled, cut into thin matchsticks
  • 1 tbs Sugar
  • 1tbsSoy sauce

Place the cod into the carb-reducing inner pot then add the green onions and ginger on top. Insert the carb-reducing inner pot into the glass inner pot. Press Steam and set the steam time for 20 minutes. After the time elapses, remove the cooked fish, green onions, and ginger and place on serving plates. Mix together the sugar and soy sauce in a small bowl then pour it over top the fish to serve 2-4.

Wild Rice Chicken Soup
  • 2 medium onions, chopped
  • 2 Carrots, chopped
  • 1 Celery stalk, chopped
  • 2 cups grill chicken, sliced
  • 4 cups Chicken stock
  • 1/2 cup wild Rice
  • 2 tbs Parsley
  • Salt and Pepper  to taste

Place all ingredients into the glass inner pot then insert the inner pot into the cooker. Fill the water tank with water until the amount is above the MIN line. Press Soup and set the cook time for 1 hour and 20 minutes. After the time elapses, spoon into heat-safe bowls and top with tortilla strips and sliced avocado to serve 2-4.

**Limited Warranty

**

Aroma Housewares Company warrants its products against defects in material and workmanship for two years from provable date of purchase in the United States.
Within this warranty period Aroma Housewares Company will repair or replace at its discretion defective parts at no charge, provided the product is returned, freight prepaid with proof of
purchase and U.S. $20.00 for shipping and handling charges payable to Aroma Housewares Company. Before returning an item, please call the toll free number below for a return authorization number. Allow 2-4 weeks for return shipping. This warranty does not apply if the warranty period expired; the product has been modified by any
unauthorized service center or personnel the defect was subject to abuse, improper use not conforming to product manual instructions, or environmental conditions more severe than those specified in the manual and specification neglect of the owner or improper installation; the defect was subject to Force Majeure such as flood, lightning, earthquake, other natural calamities, war vandalism, theft, brownouts or sags damage due to low voltage disturbances.
This warranty gives you specific legal rights which may vary from state to state, and does not cover areas outside of the United States.

Service & Support

In the event of a warranty claim, or if service is required for this product, please contact Aroma customer service toll-free at 1-800-276-6286 M-F, 8:30am-4:30pm, Pacific Time Or we can be reached online at [email protected]

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Aroma Housewares Company
6469 Flanders Drive, San Diego, CA 92121, U.S.A.
1-800-276-6286 www.AromaCo.com
M-F, 8:30am – 4:30pm, Pacific Time

References

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