SONOFF Cam Slim Smart Home Security Camera User Manual

June 5, 2024
SonOFF

SONOFF Cam Slim Smart Home Security Camera

Product Introduction

Wi-Fi LED indicator status instruction

LED indicator status Status instruction
Red LED indicator keeps on Pairing mode
Red LED indicator flashed slowly Firmware Updating
Blue LED indicator keeps on Device is Online
Blue LED indicator flashed slowly Network connecting, network abnormal (no

Wi-Fi/no server connection)

Features

CAM Slim is a slim smart home security camera. After pairing it with eWeLink App, you can monitor your home situation in real time, talk remotely, set up motion detection to push notifications instantly on the App and share it with your families to control together, etc.

If the TF card has been inserted, the camera will alarm and push a notification to eWeLinkAPP and automatically records a 3Os-5mins video and stores in the TF card when motion detection is triggered.
The TF card is required with a transmission speed of at least class1O.

Operating Instruction

  1. Download the eWeLink App
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  2. Power on

    After powering on, the device is reset by default during the first use. The camera entered the pairing mode successfully when you hear the voice prompt “please use mobile phone for Wi-Fi configuration”and see the LED indicator turns to solid red.
     If the camera is not be added within 5mins, it will exit the pairing mode. If you want to enter the pairing mode again, please long press the “RESET” button for 3s until you hear”Reset success”, then follow the voice prompt for the next step when the device restart.

  3. Add camera

    Tap”+” and select “Sound Pairing”, then operate following the prompt on the App.

Compatible Pairing Mode

If failed to pair through “Sound pairing”, please pair it via “Compatible mode”:
Set the camera in the pairing mode, click “+”on the interface of eWeLinkApp, select “Compatible mode”, then add the device according to the prompt.

Specifications

Model S-CAM
Input 5V=1A
Interface type Type -C
Aperture F2.3
Resolution 1080P
Video compression standard H.264
Wi-Fi IEEE 802.11 b/g/n 2.4GHz
Storage methods Cloud storage and TF card (Max.256GB for TF card)
App operating systems Android & iOS
Working temperature -10 °C – 40°C
Casing material ABS V0
Dimension 91 x 53 x 44.5mm

Infrared night vision

Built-in 2 infrared night vision LEDs which ensure the night vision distance of 10m.
The infrared LEDs will be automatically activated in a low-light condition to provide a clear monitoring image.

Bind camera

You can add it on the APP control page of SON OFF devices, like BASIC, 526, TX, SNZB and more after the camera is connected with the eWelinkAPP.

Insert TF card

TF card is not included in the product, please purchase it separately.

Factory Reset

Deleting the device on the eWelink app indicates you restore it to factory setting.

Installations methods

① Place on the desktop
② Magnetic attraction (attached to the surface of metal materials)
③ Stick with 3M adhesive
④ Fix with screws

Cautions

  • Don’t expose the camera to sun for very long.
  • Don’t get the camera wet or leave it where it can get wet.
  • If videos gets blurred, please wipe the lens using a cloth with alcohol to keep clean.
  • To avoid to disturb neighbors and ensure the speaker a long lifetime, please don’t get motion detection alert on for very long.

Common Problems

Q: Fail to connect Wi-Fi and pair?
A: Please check the following problems and re-add the device when you connect Wi-Fi
① Only support 2.4GHz Wi-Fi network. Please disable 5GHz Wi-Fi network if you use dual band router;
② Keep the camera closer to your router;
③ Please pair and connect the camera in an environment without interference.

Q: Is it normal for the speaker to make squealing sound?
A: Your smartphone and the camera maybe cause mutual interference and lead to the squealing sound from speaker when you use “Talk”. Please keep your smartphone away form the camera to eliminate interference.

Q: Why there is no sound when I communicate with the camera on my smartphone?
A: Make sure that you enable “Talk” function on your smartphone. If it doesn’t receive the sound from the camera, please check if the microphone is muted.

Q: How to enable “Activity detection reminder” on the eWelinkAPP?
A: Tap”•••” on the upper right corner on the camera page, access setting page and enable “Activity detection reminder”, then select the right one from “high, medium and low sensitivity” and turn on “Sound Alert”. The camera will alarm once any motion is detected.

Q: Why videos get stuck when playing?
A: To ensure videos are playing fluently, please connect broadband network. We recommend to use the uplink broadband of2Mbps for the camera and the downlink broadband of 2Mbps for the smartphone. The videos may get stuck if the camera is connected to a Wi-Fi network that many users connected.

Q: How to avoid triggering false alarms?
A: The motion detection is used to monitor object movement rather than human movement, so ray of light, shadow of trees, flying animal can trigger activity detection reminder. To prevent triggering false alarms, please set the motion detection sensitivity the “low level”.

FCC Warning

Changes or modifications not expressly approved by the party responsible for compliance could avoid the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Hereby, Shenzhen SonoffTechnologies Co., Ltd. declares that the radio equipment type S-CAM is in compliance with Directive 2014/53/EU.The full text of the EU declaration of conformity is available at the following internet address:
https://sonoff.tech/usermanuals

Shenzhen SonoffTechnologies Co., Ltd.
3F & 6F, Bldg A, No. 663, Bu long Rd, Shenzhen, Guangdong, China
ZIP code: 518000
Website: sonoff.tech

References

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