dyson V11 Absolute Cordless Vacuum Cleaner Instruction Manual
- June 5, 2024
- dyson
Table of Contents
- dyson V11 Absolute Cordless Vacuum Cleaner
- Assembly
- Quick Start
- REGISTRATION
- Display
- Emptying the clear bin
- Looking for blockages
- Cleaning the filter
- High torque cleaner head maintenance
- Disposal information
- LIMITED 2-YEAR GUARANTEE
- Additional information
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
dyson V11 Absolute Cordless Vacuum Cleaner
Assembly
Quick Start
Intensive cleaning for ground-in dirt.
The optimum balance to clean all floors. Attach your High torque cleaner head to activate Auto/Med mode, which automatically adapts power between carpets and hard floors.
Maximum run time, for longer cleans. Scan with your phone
camera or QR reader to: Activate your guarantee 2-year free parts and labor
Watch helpful video guides Get started quickly
Access support
From experts at Dyson Or visit dyson.co.uk/myV11 Requires Apple iOS 11 or
later, a compatible Android device or a QR reader Requires Apple IOS 11 or
later, or Android OS 5.0.
REGISTRATION
After registering your free 2-year guarantee, your Dyson appliance will be covered for parts and labor (excluding filters) for 2 years from the date of purchase, subject to the terms of the guarantee. If you have any queries regarding your Dyson appliance, visit www. Dyson. co. il/support for online help, support videos, general tips and useful information about Dyson. Alternatively, you can call the Dyson Helpline with your serial number and details of where and when you bought the appliance. Your serial number can be found on your rating plate which is on the base of the appliance.
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REGISTER ONLINE
Visit our website to register your full parts and labor guarantee online. www.Dyson.co.il -
REGISTER BY PHONE
Call our dedicated Helpline. Open Sunday to Thursday 8:30am 4pm &Friday 8:30am 12pm. IL: 03 6762924 -
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Do not install, charge or use this appliance outdoors, in a bathroom or within 3 meters (10 feet) of a pool. Do not use on wet surfaces and do not expose to moisture, rain or snow.
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Use only the Dyson charger Part Number 217160 for charging this Dyson appliance. Use only Dyson batteries: other types of batteries may explode, causing injury fo persons and damage.
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When removing or replacing a motorized brush bar, be careful not to pull the ON trigger until the cleaner head has been reassembled.
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Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behaviour resulting in fire, explosion or risk of injury. Donot expose battery pack or appliance to fire or excessive temperatures. Exposure to fire or temperatures above 60°C (140″F) may cause an explosion.
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The battery is a sealed unit and under normal circumstances poses no safety concerns. In the unlikely event that liquid leaks from the battery, do not touch the liquid as it may cause irritation or burns, and observe the following precautions: Skin contact can cause irritation. Wash with soap and water. Inhalation can cause respiratory irritation. Expose to fresh air and seek medical advice.
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Eye contact can cause irritation. Immediately flush eyes thoroughly with water for at least
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minutes. Seek medical attention. Disposal- wear gloves to handle the battery and dispose of it immediately, following local ordinances or regulations.
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Follow all charging instructions and do not charge the battery pack or the appliance outside of the temperature range specified inthe instructions. Charging improperly or at a temperature outside the specified range may damage the battery and increase the risk of fire. To ensure maximum battery life, Dyson recommends the following:
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When not in use the appliance should be stored at room temperature. Recommended range:18C (64 F) to 28°C (82F). The ambient temperature range for operation and charging should be 10°C (50’F) to 30°C (86’F).
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FIRE WARNING- Do not place this product on or near a cooker or any other hot surface and do not incinerate this appliance even if it is severely damaged. The battery might catch fire or explode.
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FIRE WARNING Do not apply any fragrance or scented product to the filter(s) of this appliance. The chemicals in such products are known to be flammable and can cause the appliance to catch fire.
READ AND SAVE THESE INSTRUCTIONS TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
- This Dyson appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, only if they have been given supervision or instruction by a responsible person concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the appliance.
- Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Helpline.
- Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces. Do not handle ary part of the charger appliance with wet hands.
- Do not use with a damaged charger or cable. the appliance is not working as t should been dropped, damaged, lett outdoors, or dropped into water, do not use and contact the Dyson genuine.
- Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect reassembly may result in an electric shock or fire.
- Do not stretch the cable or place the cable Jnder strain. Keep the cable away rom heated surfaces. LDo not close a door on the cable, or pull the cable around sharp edges or cOmers. where it will not he extended on er d Do not run over the cable. T0. Do not use to pick Up water. Do not use to pick up flammable or combustible liquids, sUch as petrol, or use n dreds wnee they or their vapours may be present. DOnor pick up anything nar is Dumping o smoking, such as cigarettes, matches, or . Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving pains, sucn as e rusn Dar Do no point e them in your mouth ds or put
- Do not put any object info openings. Do not use lint, hair, and anything that may reduce airflow. . Use only Dyson-recommended accessories and queen pans. O. Dono Use without the clear bin and filfer n place. . Unplug the charger when not in Use for extended periods.
- Use extra care when cleaning on stairs.
- prevent unintentional starting, be careful he ‘ON’ trigger until you are ready to begin specially when picking up r carrying the appliance. Carryıing the appliance with your finger on the trigger invites accidents.
Display
Battery Low
The screen will alert you when your battery is getting low.
A final alert is shown when your battery is empty and needs to be charged.
Language selection
Press and hold the selection button for 5 to 10 seconds to view the language list.
Press the selection button to scroll through the languages. A short (between 2 and 4 seconds) hold press on the selection button selects a language.
To confirm the language press the selection button to scroll to the tick, then a short hold press on the selection button will confirm your selection.
Emptying the clear bin
Close the clear bin by pushing the bin base upwards until the clear bin and bin base click into place.
Be careful not to pull the ‘ON trigger while the clear bin is open for emptying.
Looking for blockages
Cleaning the filter
High torque cleaner head maintenance
Soft roller cleaner head maintenance washing the brush bars
Disposal information
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Dyson products are made from high grade recyclable materials. Recycle where possible.
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The battery should be removed from the product before disposal
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Dispose of or recycle the battery in accordance with local ordinances or regulations.
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Dispose of the exhausted filter unit in accordance with local ordinances or regulations.
Dyson customer caree
Thank you for choosing to buy a Dyson appliance B.N.Z.C. is happy to offer you the following 2 year guarantee. After registering for your 2year guarantee with B.N.Z.C. your Dyson appliance will be covered for parts and labour for 2 years from the date of purchase, subject to the terms of the guarantee. If you have any queries about your Dyson appliance, call the B.N.Z.C. Helpline with your serial number and details of where and when you bought the appliance. Most questions can be solved over thephone by one of B.N.Z.C. trained Helpline staff. Phone: 03-6762924 or Fax: 03-6781050. If your Dyson appliance needs a repair, call the Dyson Helpline so we can discuss thee available options. If your Dyson appliance is under guarantee, and the repair is covered, it will be repaired at no cost.
Please register as a Dyson appliance owner
The guarantee for this product is 2 years from the date of purchase. Please register your guarantee within 30 days of your purchase date. To help us ensure you receive prompt and efficient service, please register immediately after purchase. Please keep the receipt showing the date of purchase. To help us ensure you receive a prompt and efficient service, please register as a Dyson appliance owner. There are two ways to do this: -
Online at www.dyson.co.il
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Telephone the Dyson Helpline on 03-6762924.
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Complete the enclosed form and post it to us.
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By registering online or by phone you will:
- Protect your investment with a two year parts and labour guarantee.
- Receive helpful tips on using your machine.
- Get expert advice from the Dyson Helpline.
- Be the first to hear about our latest inventions.
- Registering only takes a few minutes and all you need is your serial number.
LIMITED 2-YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON2 YEAR LIMITED GUARANTEE
What is covered
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The repair or replacement ot your Dyson machine (at Dyson’s discretion) it it is tound to be detective due to tauty materiais, workmanship or tunction within z years ot purchase or delivery (it any part is no longer available or out ot manufacture, Dyson will replace it with a functional replacement part).
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Where this machine is sold outside ot the EU, this guarantee will only be valid it the Where this machine is sold within the EU, this guarantee will only be valid (j) if the machine is used in the country in which it was sold or (i) if the machine is used in Austria, Belgium, France, Germany, Ireland, ltaly, Netherlands, Spain or the United Kingdom and the same model as this machine is sold at the same volfage rating in the relevant country.
What is not covered
Dyson does not guarantee the repair or replacement of a product where a detect is the result of: -
Accidental damage, tauits caused by negligent use or care, misuse, neglect, carelessness or operaion or handling ot the appliance wnich is not in accordance witn tne Dyson Use of the appliance for anything other than normal domestic household purposes.
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Use ot parts not assembled or installed in accordance with the instructions of Dyson.
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Use of parts and accessories which are not genuine Dyson components.
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Faulty installation (except where installed by Dyson).
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Repairs or alterations carried out by parties other than Dyson or its authorised agents.
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Blockages -please reter to the Dyson Operating Manual tor details on how to look for and clear blockages.
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and edr (e-g. fuse brush bar etc.). Reduction in battery discharge time due to batery age or use (where applicable).
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you are in any doubt as to what is covered by your guarantee, please contact the Dyson helpline.
SUMMARY OF COVER -
The guarantee becomes effective trom the date ot purchase (or the date of delivery it this IS later).
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You must provide proot of (both the ornginal and any subsequent delivery/purchase before any work can be carried out on your Dyson oppliance. Without this proot, any work All work will be carried out by Dyson or its authorized agents. Any parts which are replaced by Dyson will become the property ot Dyson
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The repair or replacement of your Dyson appliance under guarantee will not extend the period of the guarantee
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The guarantee provides benefits that are additional to and do not attect your statutory rights as a consumer.
Important data protection information
aging your on ne bas enable us to support your quarantee On 1o register your machine and When you register, you will have the opportunity to choose whether you would like to receive communications from us. It you opt-in to communications from Dyson, we will send you defails ot special offers and news of our latest innovations
Additional information
Please read the ‘Important Safety Instructions’ in this Dyson User manual
before proceeding.
DOCKING STATION INSTALLATION
Unpock the docking station, charger and installation leaflet.
Select the location for the docking station and ensure that there is no
pipework (gas, water or air), electrical cables, wires or ductwork directly
behind the mounting location.
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Follow the instructions on the Installation leaflet.
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Click the attachments into place.
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Place the appliance in the docking station.
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Plug the charger into the mains electricity supply. Switch on (if necessary) to charge the battery.
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Your appliance will need to be fully charged before first use.
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The docking station must be mounted in accordance with regulations and applicable codes/ standards (state and local laws may apply).
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Dyson recommends the use of protective clothing, eyewear and materials when installing the docking station.
Vacuuming -
Remove the appliance from the docking station.
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Check that the underside of the cleaner head or toal is clean and free from foreign objects that may cause damage.
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Before vacuuming your flooring, rugs and carpets, check the manufacturer’s recommended deaning instructions.
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The brush bar on the appliance can damage certain carpet types and floors. Some carpets will fuzz if a rotating brush bar is used when vacuuming. lf this happens, we recommend vacuuming
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without the motorized floor tool and consulting with your flooring manufacturer.
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High torque cleaner head -suction control slider Your High torque cleaner head has a slider control to adjust the suction of the cleaner head.
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To select the suction required, move the suction control slider on top of the cleaner head.
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Maximum suction for ground-in dust and debris (+) For vacuuming durable floor coverings, hard floors and heavily soiled carpets and rugs.
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Suction for dust and debris (A) For vacuuming of lightly soiled carpets, rugs and hard flooring.
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For vacuuming of large debris such as peanuts or rice.
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Suction for deep pile carpets and delicate flooring For vacuuming deepP pile carpets or rugs and any flooring on which you may experience greater resistance.
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For vacuuming of lightly soiled floors, including delicate floorings such as vinyl, parquet and lino.
Emptying the clear bin
Empty as soon as the dirt reaches the level of the MAX mark- do not overfill.
Be careful not to pull the ‘ON’ trigger while the clear bin is open for
emptying Remove the wand by pressing the red wand release button and pulling
away from the bin. To release the dirt:
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Hold the appliance with the bin in a downwards position.
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Firmly push the red bin release button.
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The bin will slide down, cleaning the shroud as it goes.
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The bin base will then open.
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The bin base will not open if the red button is not pushed down fully.
To minimize dust/allergen contact when emptying, encase the clear bin tightly in a dust-proof bag and empty. Remove the clear bin carefully from the bag. Seal the bag tightly, dispose as normal.
Cleaning the clear bin (optional) -
If it is necessary to clean the clear bin:
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Follow the instructions in the ‘Emptying the clear bin’ section.
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Press the red button located on the bin runner to release the bin and slide the bin off the runner.
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Clean the clear bin with a damp cloth only.
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Ensure that the clear bin and seals are completely dry before replacing.
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To refit the clear bin:
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Insert the spine on to the bin runner.
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Close the clear bin by pushing the bin base upwards until the clear bin and bin base click into place.
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The clear bin is not dishwasher safe and the use of detergents, polishes or air fresheners to clean the clear bin is not recommended as this may damage your appliance.
Filter and blockage indicators
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The display of your appliance will alert you when simple maintenance steps are needed.
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The filter indicator will show when the filter unit is not fitted correctly. Follow the instructions on how to refit the filter unit in the Washing the filter unit section.
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The filter indicator will show when the filter unit needs washing. Follow the instructions on how to wash the filter unit in the ‘Washing the filter unit’ section.
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The blockage indicator will show if there is a blockage. Follow the instructions on how to clear blockages in the ‘Looking for blockage section.
WASHABLE PARTS -
Your appliance has washable parts, which require regular cleaning. Follow the instructions below.
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Do not put any part of your appliance in a dishwasher, washing machine, tumble dryer oven, microwave or near a naked flame.
Washing the filter unit -
Wash the filter unit at least once every month, or whenever the filter maintenance indicator lights.
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Check and wash the filter unit, according to the instructions, to maintain performance.
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Remove the filter unit by twisting it anti-clockwise. Gently pull away from the appliance.
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Gently tap the filter unit to remove any excess dust and debris before washing it.
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Wash the filter unit in cold water only: do not use detergent, or wash it in a dishwasher or washing machine.
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Wash the pleated paper element of the filter unit first; hold the filter unit under a cold water top with the foam element downwards and run cold water over the pleated paper.
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Continue washing until the water runs clear.
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Wash the foam element of the filter unit next; hold the filter unit under a cold water tap with the foam element downwards so that dirty water does not contaminate the pleated paper element. Run
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cold water over the inside and outside of the foam element and squeeze the foam gently to expel the dirt.
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Continue washing until the water runs clear.
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Wash the outside of the filter unit. Then fil the unit with cold water, place your hands over the open ends and shake gently.
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Repeat washing the elements and outside of the filter unit until the water runs clear.
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Gently shake the filter unit to remove any excess water and leave to drain with the foam element end facing up Leave the filter unit to dry completely in a dry environment with good airflow, for a minimum of 24 hours.
Check that the filter unit is completely dry -
To refit, return the filter unit to the main body and twist clockwise until it clicks into place. The filter unit may require more frequent washing if vacuuming fine dust or if use is mainly in Boost mode.
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Do not put any part of your appliance in a dishwasher, washing machine, tumble dryer, oven, microwave. or near-naked file .
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>