VAUXHALL Connect Whilst on the Road Smart User Guide

June 5, 2024
VAUXHALL

Connect Whilst on the Road Smart
User Guide

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Introducing Vauxhall Connect

Vauxhall Connect is the new way to stay connected whilst on the road. Smart technology systems help to keep you safe, following the most efficient route and up-to-date with the condition of your Vauxhall.
Read on for an introductory guide to getting started with Vauxhall Connect – including how to: VAUXHALL Connect Whilst on the Road Smart -
fig1

Sign in/create an account

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Vauxhall Connect Store
• Navigate to connect.vauxhall.co.uk
• If you already have an account for
Vauxhall Connect Store or Vauxhall
(Web or App), Click on Sign In (see 2 a)
or
• If you do not have an account yet,
Click on Create Account (see 2 b)| Sign in
• Enter your login information
• You can use the login details for the
Vauxhall App, Website or Vauxhall
Connect Store
• Click on Confirm| Create an account
• Enter the required information and
set your password
• If you would like to receive offers by
email please tick the email box – and choose any other methods you are
happy for us to use
• Click on Activate| Create an account
A new page will show confirming your
account has been created.
• You will shortly receive an email – click on the link in the email to activate
your account
• Click on Continue

Add a vehicle

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Vauxhall Connect Store
• Go to your account page by clicking on the person icon in the upper right corner| My vehicles
• Select My vehicles from the menu on the left
• Click on Add a vehicle| Enter VIN
• Type in your VIN (Vehicle Identification Number)
• Click on Add my vehicle
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Where to find the VIN
• Click on Where can I find the VIN? (You may also find the VIN on your registration documents)
• Be sure to enter all 17 digits and be careful not to mix up 0 with o – only zeros are used| Confirm VIN
• Check and confirm that the correct VIN is shown| Vehicle successfully added

Activate a free service

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Vauxhall Connect Store
• Choose a service on the homepage
and click on Discover to find out more| Activate
A green message confirms your car’s compatibility.
• Click on Add to cart| Check and confirm
• Enter your phone number if necessary
• Read and accept the conditions (T&C, geolocation & privacy policy)
• Click on Confirm| Service successfully activated
You’ll be notified if additional action
is required. The activated service is now listed under My Services.
• Click on Continue or on the Vauxhall
logo to get back to the home screen

Purchase a service

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Vauxhall Connect Store
• Choose a service on the homepage and click on
Discover to find out more| Add to cart
A green message confirms your car’s compatibility.
• Select the desired contract duration
• Click on Add to cart| Check and confirm
• Check if your cart displays the correct vehicle, service and duration
• Read and accept the conditions (T&C, geolocation & privacy policy)
• Click on Continue
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Billing address
• Check and, if necessary, update the billing address
• Confirm your address by ticking the box
• Click on Continue| Payment information
• Enter payment information
• Click on Pay and then on Submit| Service successfully purchased
A confirmation page will show the purchased service(s), price, and duration.

Account page

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Vauxhall Connect Store
You can see your services directly on the homepage,
next to your vehicle. To access your account information, click on the person icon at the upper right of the homepage.| Account page
• Select My services from the menu on the left to see all the services linked to your account and to check their status| Account page
Via the menu, you can also access My vehicles
or My personal data to check and/or update
account information.

The information contained in this publication is effective as of the date indicated below. Vauxhall reserves the right to make changes to the technical specifications, features and design of the vehicles relative to the information in this publication as well as changes to the publication itself.
Published February 2021 ©2021 Vauxhall Motors Limited, Luton LU4 9TT

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