Chug QIC344 Wireless Charging Pad User Guide

June 5, 2024
Chug

Chug QIC344 Wireless Charging Pad

wireless charging pad

quick tips

  • Alignment matters – centering the device on the plus icons on the charging surface ensures the fastest and most efficient charge
  • Thick phone cases, as well as some materials, can interfere with the ability to charge
  • This is a high-speed wireless charger, make the most of the charger by using the USB-C cable and power delivery wall plug that were packaged with it; using a different power source may charge your device at a slower speed

included

  • Wireless charger
  • USB-C to USB-C charging cable
  • Power delivery wall plug

indicators
Both charging indicators have the following light functions:

  • Solid Red – Charging your device
  • Solid White – Fully charged
  • Flashing Red – Foreign object detection, pieces of metal or other materials may cause overheating and damage your charger, phone, or earbud case; remove them immediately

charging

  • Place the charger on a sturdy flat surface
  • Plug the wall plug into an outlet and the USB-C cable into the wall plug and charger
  • If you need to use a different power source make sure it is a USB power supply of DC 9V 3A minimum warning: please use UL-compliant power supply
  • Place your QI-enabled device onto the wireless charger and align the device with the center of the charging surface or the device will not charge
  • Remove credit cards or any card with a magnetic strip to prevent damage to the cards before charging
  • The charging stand allows for wireless charging up to 15W, use this area for items that can draw more than 5W
  • Remove the phone from the charging stand before changing the orientation of the phone
  • Charge time will vary by device

troubleshooting

  • If you’re having issues charging use the tips below to help:

  • Double-check that the USB-C cable and power delivery wall plug are plugged in

  • Certain phone cases may interfere with wireless charging; remove the phone case for best results

  • Double-check the placement of the device on the wireless charger; for best results, the center of the device should be on the center of the wireless charger

  • Wireless charging is compatible with iPhone 8 and newer as well as other QI-enabled devices, please consult your devices user manual if you are unsure if your device
    is compatible

  • When using the charging pad, the device may still charge when not properly centered; as long as the indicator light is red, your device is charging

  • If the indicator light flashes red while switching the phone orientation on the charging stand, remove the phone and recenter it in its new position

need some help?
Can’t get it to charge? Just have a question?

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