TRU LINK BKLT2868 Remote Control Instruction Manual
- June 3, 2024
- TRU LINK
Table of Contents
REMOTE CONTROL
OPERATIONS MANUAL
BKLT2868 Remote Control
TruLink ® Remote allows for easy and discreet adjustments to your hearing instruments. With its long battery life, your TruLink Remote is always ready to work with your hearing instruments.
1. Ear Selection Switch
2. Volume Up
3. Volume Down
4. Home| 5. Lock/Unlock
Advanced Model Only
6. Mute/Unmute
7. Memory Change
8. Favorite
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Pairing Process
For TruLink Remote to interact with your hearing instrument(s), you must first
pair the remote with each hearing instrument. You only need to pair one time,
as they should automatically recognize each other when both are powered on and
within wireless operating range.
You can pair TruLink Remote with a monaural (one) hearing instrument or
binaural hearing instruments (pair). To cancel pairing mode on TruLink Remote,
simply move the lower switch from Unlock (left) to Lock (right) position.
To start using TruLink Remote:
-
Move the lower switch from the Lock (right) to Unlock (left) position
-
Insert battery and close door on hearing instrument(s), and place within 12 inches of TruLink Remote
-
Press and hold the HOME button for 5 seconds
-
After 5 seconds, both LEDs start rapidly blinking
-
For Binaural Hearing Instruments (pair):
• If the left LED becomes solid blue for 2+ seconds and the right LED becomes solid red for 2+ seconds, then the binaural pairing was successful. Otherwise, repeat steps 2 – 5.
For a Left Monaural Hearing Instrument:
• If the left LED becomes solid blue for 2 seconds, then the monaural pairing was successful. Otherwise, repeat steps 2 – 5.
For a Right Monaural Hearing Instrument:
• If the right LED becomes solid red for 2 seconds, then the monaural pairing was successful. Otherwise, repeat steps 2 – 5. -
To verify your setup, press the Volume The up or Volume Down button should cause a hearing instrument volume adjustment
Ear Selection Switch
The Ear Selection Switch controls whether adjustments are made to a single
hearing instrument or both hearing instruments.
Binaural Hearing Instruments: To adjust both hearing instruments at the same
time, the Ear Selection Switch should be positioned in the center.
Monaural Hearing Instrument: The Ear Selection Switch is ignored for monaural
hearing instruments, as TruLink Remote always sends the appropriate left-side
or right-side command.
LED
The blue LED blinks when a button press command is sent to the left hearing
instrument. Similarly, the red LED blinks for the right hearing instrument.
Volume Up/Down
Each time you press a Volume button, the overall level of all sounds coming
through your hearing instrument changes in the selected direction (either up
or down).
Home
To reset your hearing instruments to memory one and the default volume
level, press the Home button.
Lock/Unlock
To make adjustments to your hearing instruments, the TruLink Remote should be
in the Unlock state. When not using your TruLink Remote, you can lock it to
prevent inadvertent hearing instrument changes.
TIP – To extend its battery life, place the TruLink Remote into a Locked
state when not in use.
ADVANCED MODEL ONLY
Mute/Unmute
To temporarily turn off all sounds presented by the hearing instruments,
press the Mute/Unmute button. To unmute the hearing instruments, press the
button again.
NOTE: When the hearing instruments are muted, selecting any button will
unmute the hearing instruments as well as perform the function of the button
selected.
Memory Change
Your hearing professional may create multiple memories within your hearing
instrument. These additional memories can be accessed by pressing the Memory
Change button, which will cycle through the available memories.
Favorite
Your hearing instruments have the following Favorite button configuration:
- None – Pressing this button has no effect on hearing instruments.
- Comfort Boost – Pressing this button reduces noise while optimizing sound quality in noisy environments. Press the button again to deactivate this feature.
- Jump to Memory 4 – Pressing this button moves the hearing instrument to memory four.
- Tinnitus Stimulus On/Off — Pressing this button starts (or stops) playing a tinnitus stimulus through your hearing instruments.
NOTE: Some of these features may not be available in all hearing
instruments.
Lanyard (optional)
- Insert a thin cord into the end of the TruLink Remote housing until the loop is exposed.
- Thread the lanyard through the loop and pull the lanyard.
NOTE: Lanyards can be obtained from your hearing professional (ask for part #90974-000).
TROUBLESHOOTING
| Symptom / Issue | Possible Cause | Possible Remedy |
|---|---|---|
| LEDs do not illuminate when the button is pressed. | TruLink Remote is in a | |
| locked state. | Move the lower switch from the Lock (right) to Unlock (left) |
position.
LEDs illuminate, but hearing instruments do not respond to a button press.|
After moving the lower switch to Unlock position, it may take a brief time to
wirelessly “locate” your hearing instruments.| Wait for about a second after
unlocking before pressing a button.
Hearing instruments are not paired with TruLink Remote.| Perform pairing
process w. ith your hearing instruments and TruLink Remote.
Battery levels in hearing instruments can no longer support wireless
activity.| Install a new hearing instrument battery.
Binaural hearing instruments fail to pair with the Remote.| Less than two
hearing instruments were found, during the pairing process.| During the
pairing process, make sure both hearing I instruments are available.
Only one hearing instrument is receiving commands.| The ear selection switch
is n in the left or right position.| Move the ear selection switch to the
center (both) position.
Regulatory Notices
Required Information
Waste from electronic equipment must be handled according to local
regulations.
Instructions for Disposal of Old Electronics
Starkey Hearing Technologies encourages, and your local community laws may
require, that your TruLink Remote be disposed of via your local electronics
recycling/disposal process.
The below instructions are provided for the benefit of disposal/recycling
personnel. Please include this manual with your device when disposing of your
TruLink Remote.
For Disposal/Recycling Personnel Only
This product contains a Lithium Ion Polymer battery. To remove this battery:
- Pry apart the housing halves with a small screwdriver.
- Unplug the battery connector from the circuit board to prevent accidental shorting.
- Pry the battery away from the housing using a wide flat blade.
Intended Use
The TruLink Remote is an accessory to a wireless air-conduction hearing
instrument. It is intended to let a user remotely make volume and program
adjustments to an air
conduction hearing instrument.
TruLink Remote is classified as a Type B applied part under the IEC 60601-1
medical instrument standard.
TruLink Remote is designed to comply with the most stringent Standards of
International Electromagnetic Compatibility. However, it is still possible
that you may experience interference caused by power line disturbances,
airport metal detectors, electromagnetic fields from other medical devices,
radio signals, and electrostatic discharges.
TruLink Remote is designed to be cleaned with a damp cloth moistened with
soapy water.
If you use other medical devices or wear implantable medical devices such as
defibrillators or pacemakers and are concerned that your TruLink Remote might
cause interference with your medical device, please contact your physician or
the manufacturer of your medical device for information about the risk of
disturbance. TruLink Remote should not be used during an MRI procedure or in a
hyperbaric chamber. TruLink Remote is not formally certified to operate in
explosive atmospheres such as may be found in coal mines or certain chemical
factories.
Use on Aircrafts
TruLink Remote should not be used on aircraft unless specifically permitted by
the flight personnel.
International Use
TruLink Remote is approved to operate at radio frequencies that are specific
to your country or region and might not be approved for use outside your
country or region. Be aware that operations during international travel may
cause interference with other electronic devices, or other electronic devices
may cause interference with your TruLink Remote.
The battery in your TruLink Remote is not replaceable.
Do not attempt to replace the battery.
The TruLink Remote is designed for the following temperature ranges:
- Operating: -20 to +60 degrees C (-4 to 140 degrees F), humidity < 95% non-condensing
- Storage : -40 to +60 degrees C (-40 to 140 degrees F)
We are required by regulations to provide the following warnings:
WARNING: Use of the TruLink Remote directly next to other electronic
equipment should be avoided because it could result in improper performance.
If such use is necessary, note whether your hearing instruments and the other
equipment are operating normally.
WARNING: Use of accessories, components or replacement parts other than
those provided by the manufacturer of the TruLink Remote could result in
increased electromagnetic emissions and decreased electromagnetic immunity and
could result in degradation of performance.
WARNING: If Portable Radio Frequency communications equipment is used
closer than 30 cm (12 inches) from your TruLink Remote, degradation of the
performance of your hearing instrument could result. If this occurs, move away
from the communications equipment.
Wireless Technical Description
The TruLink Remote operates in the 2.4 – 2.4835 GHz band with a maximum
effected radiated power of 3dBm with transmission modulation type of 1M06F1W.
The receiver
section of the radio has a bandwidth of 2 MHz.
The TruLink Remote has been tested, and has passed, the following emissions
and immunity tests:
- IEC 60601-1-2 radiated emissions requirements for a Group 1 Class B device as stated in CISPR 11.
- RF radiated immunity at a field level of 10 V/m between 80 MHz and 2.7 GHz as well as higher field levels from communications devices as stated in Table 9 of IEC 60601-1-2.
- Immunity to power frequency magnetic fields at a field level of 30 A/m.
- Immunity to ESD levels of +/- 8 kV conducted discharge and +/- 15 kV air discharge.
The TruLink Remote Control has a rating of IP 5X per IEC 60529. This means
that the TruLink Remote Control is protected from dust.
The trunk Remote Control does not contain any user-serviceable parts. Do not
open or modify this device. Do not connect the TruLink Remote Control to any
external
device.
The expected service life of the TruLink Remote Control is 3 years.
FCC/IC Information
FCC ID: EOA-24WR
IC: 6903A-24WR (Model 600)
FCC/IC Notice
This device complies with part 15 of the FCC rules and with Industry
Canada’s license-exempt RSS standard(s). Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that
may cause undesired operation of the device. NOTE: The manufacturer is not
responsible for any radio or TV interference caused by unauthorized
modifications to this equipment. Such modifications could void the user’s
authority to operate the equipment.
Hereby, Starkey Hearing Technologies declares that the TruLink Remote is in
compliance with the essential requirements and other relevant provisions of
Directive 2014/53/EU. A copy of the Declaration of Conformity can be obtained
from the addresses below and from docs.starkeyhearingtechnologies.com
Starkey Hearing Technologies
6600 Washington Ave. South
Eden Prairie, MN 55344 USA
Wm. F. Austin House, Bramhall Technology Park Pepper Road, Hazel Grove,
Stockport SK7 5BX United Kingdom
The following symbols are used in this document and on the TruLink Remote:
This device produces and receives radio frequency energy. Interference may
occur in the vicinity of equipment marked with the following symbol.
Dispose of properly
Notes
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© 2017 Starkey Hearing Technologies.
All Rights Reserved. 85363-007 7/17 BKLT2931-01-EE-XX