Rokit IOPRO3D SmartPhones User Guide

Rokit IOPRO3D SmartPhones

For your safety

Please read this manual before using the cell phone to ensure your safe and proper use.

SWITCH OFF IN HOSPITALS
Please abide by relevant provisions or regulations. Please turn off your mobile phone near medical equipment.

SWITCH OFF WHEN REFUELING
Don’t use the phone at a refueling point. Don’t use near fuel or chemicals.

NANO SIM CARDS AND SD CARD ARE PORTABLE
Keep your phone, phone parts and accessories out of children’s reach.

BATTERY

• Please do not destroy or damage the battery, it can be dangerous and cause fire.
• Please do not throw battery in fire to avoid hazard.
• When battery cannot be used, please dispose in safe environment.
• Do not try to dismantle the battery.
• If the battery or the charger is broken or old, please stop using them, and replace with certified genuine battery

USE QUALITY EQUIPMENT
Use authorized equipment to avoid danger

ROAD SAFETY COMES FIRST
Give full attention while driving, Park before using your phone. Please follow traffic rules of local city town.

INTERFERENCE
All wireless devices may be susceptible to cause interference, which could affect performance.

SWITCH OFF IN AIRCRAFT
Wireless devices can cause interference in aircraft. It’s not only dangerous but also illegal to use mobile phone in an aircraft.

Learn about the phone

Overview

Function Keys

Power Key

|    Press to turn on/off the screen.

Press and hold to power off or restart the phone.

Volume Key|    Press to adjust the volume of device.

Multi-Task Key

|    Tap to open the list of recently used apps.

Click to open the app quickly.

Slide to remove it from the list.

Home Key|    Tap to return to Home screen.

Long press to access Google™ search.

Back Key|    Tap to return to the previous screen.

Before using

The phone is a Dual SIM mobile that allows you to use two mobile networks.
Insert SIM cards and SD card

1. Stick into the pin hole with eject tool, and then card tray will be out of phone

2. Put SIM cards and SD card to card tray correctly.
   SIM 1 supports Nano SIM card.
   SIM 2 supports Nano SIM card or SD card.

3. Push the card tray into the phone.
   Note: SD card can be used as internal storage.
   Notification Center –> tap the notice to set up your SD card–> Use as portable storage or Use as internal storage –> Next

Note:

• SIM cards and SD card can support hot plugging.
• Do not remove the cards while the device is transferring data. Doing so may cause data to be lost or damage to the cards and device.
• The SIM card and SD card are small parts. Please keep away from Children to avoid swallowing the card by accident.
• Please do not touch the metal surface of Nano-SIM and SD cards and keep them away from electromagnetic fields to avoid damaged data.

Charge the Battery

Charge the battery before using it. Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable into the USB Port.

Note:

The battery of mobile phone is fixed. It cannot remove.

Getting started

Basic Function

• Turn on the phone
  Press and hold the power key for a while to turn on the phone.

• Turn off the phone
  Long press the power key until a menu shows. Choose “Power off’’ to turn off the phone.

• Restart the phone
  Option 1: Long press the power key until a menu shows. Choose “Restart’’ to restart the phone.
  Option 2: Long press the power key above 10 seconds to auto restart the phone.

• Lock the screen
  Option 1: Press the power key to turn off the screen and lock it
  Option 2: The screen will auto-lock if you don’t use the phone for a while.

• Unlock the screen
  Press the power key, and then slide to top for unlocking.

Home screen

The Home screen is your starting point to access all the features on your phone. It displays application icons, widgets, and other features. You can customize the Home screen with different wallpaper and display the items you want.

Status Bar

At the top of the screen, it displays the time, signal, battery information, and icons for notifications that you’ve received.

Notification Center

Swipe down from the top edge to see more detail of the new notification, such as messaging, missed call, Wi-Fi network available etc. Tap the notification and drag to left or right to delete it.

Control Center

Slide down on the top of the screen to open the control center. In the control center, it’s a quick access to Torch, Wi-Fi, Mobile data, Bluetooth, Sound, Vibrate, Super screenshots and Split screen. Tap “Edit”, and then drag to adjust the icons in control center.

Move an application

Touch & hold the icon you want to move. Drag the icon to move or cross at the edge of the screen to move into another screen.

Uninstall an application

Touch & hold the icon you want to uninstall. On the top of the icon will appear “App info”. Tap it to app info page to uninstall it.

Creating a folder

Drag an icon on the top of another one to create a folder. Open the folder and then tap the “Folder” to rename it.

Touch screen

The way to control mobile phone is using your finger on touch icons, buttons, menu items, the onscreen keyboard, and other items on the touch screen.

• Touch: To act on items on the screen, such as application and settings icons, to type letters and symbols using the onscreen keyboard, or to press onscreen buttons, you simply touch them with your finger.
• Touch & hold: Touch & hold an item on the screen by touching it and not lifting your finger until an action occurs.
• Drag: Touch & hold an item for a moment and then, without lifting your finger, move your finger on the screen until you reach the target position. You can drag items on the Home screen to reposition them and you can drag to open the Notification Center.
• Swipe or slide: To swipe or slide, quickly move your finger across the surface of the screen, without pausing when you first touch (so you don’t drag an item instead). For example, you slide the screen up or down to scroll a list, and in the same way Calendar views you can swipe quickly across the screen to change the range of time visible.
• Pinch: In some applications (Such as Maps and Gallery) you can zoom in and out by placing finger and thumb on the screen at same time and pinching them out together (to zoom out) or spreading them apart (to zoom in).
• Rotate the screen: On most screens, the orientation of the screen rotates with the phone as you turn it from upright to its side and back again. You can turn this feature on and off.

Communication

Make a call

• You can make or answer a call, initiate an emergency call, and launch a multi-party call.
• On the bottom left of the Home screen, tap the Dial-up icon. The Dial-up page is displayed. Enter a phone number and choose between card 1 and card 2 to make the call. When you enter the number, the phone will automatically search among all contacts a number that best matches the entered numerals, to facilitate your operation.
• During a call, tap Add a Call, and this call automatically switches to Silent mode. Enter the number of another contact, tap Dial-up, and the previous call automatically switches to On-hold mode. After the second call is answered, tap Join. In this way, a teleconference is established to achieve a multi-party talk

Note:

• You need to subscribe to this multi-party call service from your carrier before use it.
• You are also allowed to initiate a call by selecting a phone number from the list of  contacts or the Message page.

Send a Message

You can use this phone to exchange text messages and multimedia messages with your friends on their mobile phones. The messages come to and from the same contact or phone number will be visible into a single conversation, so you can see your entire message history with a person conveniently.

Enter text

• Tap the text field to see onscreen keyboard.
• Tap the keys on the keyboard to type; the characters you’ve entered appear in a strip above the keyboard. With suggestions for the word you are typing to the right.
• Use the Delete key to erase characters to the left of the cursor.
• When you’re finished typing, press back to close the keyboard.

Connection

Your phone can connect to a variety of networks and devices, including mobile networks for voice and data transmission, Wi-Fi data networks, and Bluetooth devices, such as headsets. You can also connect your phone to a computer, to transfer files from your phone storage, and share your phone’s mobile data connection via USB or as a portable Wi-Fi hotspot.

Airplane mode
Option1: Settings –> Network & Internet –> Airplane mode to turn it on
Option2: Swipe down from the top edge to open control center–> tap airplane mode
Some locations like airplanes may require you to turn off your phone’s Cellular network, Wi-Fi, and Bluetooth wireless connections. You can turn off all these wireless connections at once by placing your phone on Airplane mode.

Wi-Fi

Wi-Fi is a wireless networking technology that can provide internet access at distance of up to 100 meters, depending on the Wi-Fi router and your surroundings. You can configure the Wi-Fi as follow:

• Settings –> Network & Internet –> Wi-Fi, tap switch to turn it on.
• Enter Wi-Fi. The phone scans for available Wi-Fi networks and displays the names of those it finds. Secured networks are indicated with a Lock icon. The phone will auto login to the network if you have previously connected.
• Touch a network to connect to it. If the network is secured, you’re prompted to enter a password or other credentials.

Bluetooth

Bluetooth is a short-range wireless communications technology that devices can use to exchange information over a distance of about 10 meters. The most common Bluetooth devices are headphones for making calls or listening to music, hands-free kits for cars, and other portable devices, including laptops and cell phones.

To send a file

• Settings –> Connected devices –> Bluetooth, tap switch to turn it on.
• Enter File Explorer to select a file, Select Share–> Bluetooth.
• Touch Search for devices, the phone will scan for and display the names of all available Bluetooth devices in range.
• Touch the names of the other device in the list to pair them. After pairing the file will be sent.

To receive a file

Settings –> Connected devices –> Bluetooth, tap switch to turn it on. Ensure your
Bluetooth has been connected within visibility time. You can receive files from the devices which are paired with yours. The file you received will be saved to the “Bluetooth” folder in File Manager.

To connect to a Handsfree device

• Turn on the Handsfree device, make it in a searchable state;
• Settings –> Connected devices –> Bluetooth, Select “Pair new device”;
• After searching for the Handsfree device，Select it in the list to pair.
• After pairing, you can use the Handsfree device to listen to music, video and receive call.

USB

You can connect the phone to your computer with a USB cable to transfer music, pictures, and other files.

1. Connect the phone to your computer with a USB cable.
2. In notification center, tap USB charging this device for more options.
3. Choose the USB options.
   Charge this device: Connected as a USB for charging.
   Transfer files: Transfer music, videos, documents and other documents.
   Transfer photos (PTP): Browse photos in DCIM and Pictures file folder (PTP).

Note:
Do not disconnect the USB cable from the phone when you are transferring files. Doing so may cause data loss or phone damage.

Features

Browser
Tap Browser to open it. It allows you to access and manage WAP and WWW web pages. Tap the menu button, and choose Bookmark to display the Bookmark list. You can also save the currently opened webpage to Bookmark.

Clock
Tap Clock to open it. Set clock: Tap the alarm clock on the upper left. Add clock: Tap”+” on the bottom area to add an alarm. Edit alarm time and tap “OK”.

File Manager
This function allows you to copy, paste, share and delete a file stored on phone memory or SD card.

Play Store
This store allows you to download the latest Android™ apps, games, music, movies, TV programs, books, and magazines to your phone.

Contacts
Import: It allows you to import contacts from old phones. First you need to export the contacts in old phones to create a vCard file. Then copy this file to the new phone. Add a contact: On the lower right of the contacts page, tap “+” to add a contact to your phone or USIM/SIM. Input all the information and tap “Save”. A new contact is created. Search contact: Tap the search icon on top right area. Enter related information about a certain contact to search it among the list of contacts.

Search
On the home screen, tap Google and enter keywords. You can search for a webpage, app, contact and music. The result will be displayed below the search bar. You can also do voice search. Tap the recording icon and speak what you want to search to microphone.

Backup
You can transfer contacts, text messages, pictures, music, videos and apps data from your old phone to your new phone without data traffic.

Power Manager
Extreme power saving.

Health and safety

Please read these simple guidelines. Not following them may be dangerous or illegal.

SAR Compliance

• Your phone is designed not to exceed the limits of emission of radio waves recommended by international guidelines.
• SAR (specific absorption rate) is the measurement of body-absorbed RF quantity when the phone is in use. SAR value is ascertained according to the highest RF level generated during laboratory tests.
• The SAR value of the phone may depend on factors such as proximity to the network tower, use of accessories and other enhancements.
• The true SAR level during normal phone usage will be much lower than this level.
• The highest SAR value of this device at the head and body are 1.535W/kg and 0.665W/kg, respectively averaged over 5mm gap of human tissue.

SAR Recommendations
Use a wireless hands-free system (headphone, headset) with a low-power Bluetooth emitter. Please keep your calls short and use SMS whenever more convenient. This advice applies especially to children, adolescents and pregnant women Make sure the cell phone has a low SAR. Prefer to use your cell phone when the signal quality is good. People having active medical implants should preferably keep the cell phone at least 15 cm away from the implant. Maintain a preferable distance of 15 mm from the device.

• Safe Driving
  Do not use the phone while driving. When you have to use the phone, please use the personal hands-free kit. Please do not put the phone onto any passenger seat or any place from which it may fall down in case of vehicular collision or emergency braking.

• During Flight
  Flight is influenced by interference caused by the phone. It is illegal to use a phone on the airplane. Please turn off your phone during a flight.

• In Hospitals
  Your Phone’s radio waves may interfere with the functioning of inadequately shielded medical devices. Consult a physician or the manufacturer of the medical device to determine whether they are adequately shielded from external Radio Frequency. Switch off your device when regulations posted instruct you to do so. To avoid potential interference with implanted medical devices such as a pacemaker or cardioverter defibrillator: Always keep your phone at least 15.24 centimeters (6 inches) from the medical device. Do not carry the wireless device in a breast pocket. Turn off the phone if there is any reason to suspect that interference is taking place. Follow the manufacturer’s directions for the implanted medical device. If you have any questions about using your wireless device with an implanted medical device, consult your health care provider.

• Unsafe Areas
  Please turn off your phone when you are close to a gas station or in the vicinity of any place where fuel and chemical preparations, or any other dangerous goods are stored.

E-Waste

INFORMATION UNDER E-WASTE (MANAGEMENT AND HANDLING) RULES, 2011

1. Do’s for disposal of product
   • Always drop your used electronic products, batteries, and packaging materials after the end of their life in nearest collection point or collection center
   • Separate the packaging material according to responsible waste disposal options and sorting for recycling.
2. Don’t for disposal of equipment
3. Never dump E-waste in garbage bins or municipal solid waste streams.
4. Do not dispose of your product as unsorted municipal waste.
5. Do not throw used batteries into household waste.
6. Do not dispose damaged or leaking Lithium-Ion (Li-Ion) battery with normal household waste.
7. Information on the consequences of improper handling, accidental breakage damage and improper recycling of the end-of-life product.
   • If batteries are not properly disposed of, it can cause harm to human health or the environment.
   • Placing of batteries or devices on or in heating devices, such as microwave ovens, stoves, or radiators and improper disposal of batteries may lead to explosion. If the battery terminals are in contact with metal objects, it may cause a fire.

Operating Temperature

The cell phone operating temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the cell phone to change its performance. When using the cell phone, it is normal for it to get warm. The exterior of the cell phone functions as a cooling surface that transfers heat from its inside to the cooler air outside.

Warnings and notes

Operational warnings
Important information on safe and efficient operation. Read this information before using your phone. For the safe and efficient operation of your phone, observe these guidelines: Potentially explosive at atmospheres Turn off your phone when you are in any areas with a potentially explosive atmosphere, such as fueling areas (gas or petrol stations, below deck on boats), storage facilities for fuel or chemicals, blasting areas and areas near electrical blasting caps, and areas where there are chemicals or particles (Such as metal powders, grains, and dust) in the air. Interference to medical and personal electronic devices Most but not all electronic equipment is shielded from RF signals and certain electronic equipment may not be shielded against the RF signals from your phone.

Audio safety
This phone is capable of producing loud noises which may damage your hearing. When using the speakerphone feature, it is recommended that you place your phone at a safe distance from your ear. Other medical devices, hospitals If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Product statement on handling and use
You alone are responsible for how you use your phone and any consequences of its use. You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment. Always treat your phone and its accessories with care and keep it in a clean and dust-free place.

• Do not expose your phone or its accessories to open flames or lit tobacco products.
• Do not expose your phone or its accessories to liquid, moisture, or high humidity.
• Do not drop, throw, or try to bend your phone or its accessories.
• Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories.
• Do not attempt to disassemble your phone or its accessories; only authorized personnel can do so.
• Do not expose your phone or its accessories to extreme temperatures, minimum 32℉and maximum 104℉(0℃ to 40℃).

Battery
Your phone includes an internal lithium-ion or lithium-ion polymer battery. Please note that use of certain data applications can result in heavy battery use and may require frequent battery charging. Any disposal of the phone or battery must comply with laws and regulations pertaining to lithium-ion or lithium-ion polymer batteries.

Faulty and damaged products
Do not attempt to disassemble the phone or its accessory. Only qualified personnel can service or repair the phone or its accessory. If your phone or its accessory has been submerged in water, Punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorized service center.

Safety information
Due to the used enclosure material, the product shall only be connected to a USB. Interface of version 2.0 or higher. The connection to so-called power USB is prohibited. The adapter shall be installed near the equipment and shall be easily accessible. Do not use the mobile phone in the environment at too high or too low temperature, never expose the mobile phone under strong sunshine or too wet environment. The maximum operating ambient temperature of the equipment is 40℃.
Device is restricted to indoor use only when operating within 5150-5350 MHz frequency range. Caution risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

SAR information（Only for the RED Directive 2014/53/EU certification）
This device has been tested and meets applicable limits for Radio Frequency (RF) exposure. Specific Absorption Rate (SAR) refers to the rate at which the body absorbs RF energy. SAR limits are 1.6 Watts per kilogram (over a volume containing a mass of 1 gram of tissue) in countries that follow the United States FCC limit and 2.0 W/kg (averaged over 10 grams of tissue) in countries that follow the Council of the European Union limit. Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. To reduce exposure to RF energy, use a hands-free accessory or other similar option to keep this device away from your head and body. Carry this device at least 5 mm away from your body to ensure exposure levels remain at or below the as-tested levels. Choose the belt clips, holsters, or other similar body-worn accessories which do not contain metallic components to support operation in this manner. Cases with metal parts may change the RF performance of the device, including its compliance with RF exposure guidelines, in a manner that has not been tested or certified, and use such accessories should be avoided.

Accessory and software information
Battery:IO Pro
Software version: O11019
Software updates will be released by the manufacturer to fix bugs or enhance functions after the product has been released. All software versions released by the manufacturer have been verified and are still compliant with the related rules.

Product specification

WWAN

| Supports Bands (MHz) : GSM850

PCS1900 WCDMA B2 WCDMA B4 WCDMA B5

LTE Band 2

LTE Band 4

LTE Band 5

LTE Band 12

LTE Band 17 CDMA BC0 CDMA BC1 CDMA BC10 1xEVDO BC0

1xEVDO BC1

1xEVDO BC10

| Max Power:

33.38dBm

31.23dBm

25.00dBm

23.99dBm

24.46dBm

23.94dBm

23.66dBm

24.25dBm

23.73dBm

23.79dBm

22.56dBm

24.96dBm

20.23dBm

22.42dBm

24.52dBm

20.25dBm

---|---|---

WIFI

| Frequency (MHz) : 2412MHz~2462MHz| Max Power:

18.38dBm

BT

| Frequency (MHz) : 2402MHz ~2480MHz| Max Power:

5.45dBm

FAQ

1

| How to Add or Remove account on your Android phone?| Settings -> User & accounts ->Add Account

a)  To add an Account: Add Credential to add account

b)  To remove an Account: Select account that you need to remove->More->Remove account

2

| ****

How to Factory Reset Android phone?

| Settings -> System -> Reset options -> Erase all data (factory reset) -> Reset Phone

Note: Reset Factory default will remove all user data; Make sure to take a backup of your data in PC or on Gmail.

3

| ****

In what scenario does the user have to factory reset Android phone?

| In the following scenarios user needs to reset his phone.

a)  Phone not responding

b)  Phone automatically Restarting

c) Erratic behavior of phone

d)  Bad Battery backup or charging issues

e)  Apps not working

f) Deleted any pre-installed apps by mistake

g)  Erased customer data & settings

h)  To remove an account

Note: If the problem persists, please visit our nearest service center.

4

| ****

How to add Data Account or APN settings?

| All ILA Smartphones come with Pre-loaded Internet Settings. User needs to insert SIM and turn the Data Connectivity On. The phone will automatically detect settings.

5

| How to set phone as a hotspot?| Settings –> Network & Internet –> Hotspot & tethering –> Wi-Fi hotspot

6

| How to install applications not downloaded from Google Play?| To install applications directly, do following.

Settings -> App & notifications -> File Manager -> Install Unknown apps -> Allow from this source.

7

| Why the actual capacity may differ from the one mentioned on product label?| A certain portion of capacity of ROM may be used for system files and maintenance, thus actual capacity may differ from that indicated on the product label.

COPYRIGHT
All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of ILA is strictly prohibited.

FCC Warning

changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End-user must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The portable device is designed to meet the requirements for exposure to radio waves established by the Federal Communications Commission (USA). These requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. For body operation, this device has been tested and meets FCC RF exposure guidelines when used with any accessory that contains no metal and that positions a minimum of 15mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

IC Warning
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with Innovation, Science and Economic Development Canada radiation exposure limits set forth for an uncontrolled environment. End-user must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The portable device is designed to meet the requirements for exposure to radio waves established by the Innovation, Science and Economic Development Canada. These requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. For body operation, this device has been tested and meets ISED RF exposure guidelines when used with any accessory that contains no metal and that positions a minimum of 15mm from the body. Use of other accessories may not ensure compliance with ISED RF exposure guidelines.

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