NEC SV9100 Starter Kit

• Placing an Internal Call

  • Lift handset
  • Dial extenson or pess a speed dial

• Placing an External Call

  • Lift handset
  • Dial access code 9 + number

• Answering a Call

  • Lift haandset, press line key if necessary OR
  • Press headset or speaker button

• Placing a Call on Hold

  • While on a call press HOLD
  • Line key will flash
    Note: A hed call will ring back after 2 min.

• Retrieving a Held Call

  • Press the Flashing Line Key (external calls) OR
  • Press ICOM (internal calls)

• Redial

  • Press REDIAL To scroll, press up or down
  • To dial, lift the handset or press speaker

• Directory

  • Press DIRECTORY To scroll, press up or down
  • To dial, lift the handset or press speaker

Transferring a Call

• Blind Transfer
  • While on a call, pressq TRANSFER
  • Dial extension or press a speed dial
  • Hang up to complete the transfer
• Consult Transfer
  • While on a call, press TRANSFER
  • Dial extension or press a speed dial
• Or
  •  Hang up to complete the transfer
  • Press the flashing line key to abandon the transfer and return to the original call Wait for an answer, then announce the call
• Transfer to Voicemail
  • While on a call, press TRANSFER
  • Dial extension or press a speed dial
  • Press the VM softkey and hang up
• Transferring a Call
  • While on a call, press CONF
  • Dial extension or press a speed dial
  • Wait for an answer, then announce the conference call
  • Press ADD
  • Press BEGIN and all parties are connected

Park

• * While on a call, press TRANSFER

  • press PARK
  • Enter a park location 01-64 OR view park location within the LCD display screen
  • Hang up

• Park Retrieve

  • Lift handset and press PARK RET
  • Dial Park location 01-64
  • Parked call is now connected

• Forwarding Calls
  Send calls to a different number To Activate

  • Lift handset and press SPEAKER
  • press CFA
  • Press 1 to set
  • Dial extension or 9 + phone number
  • Hang up

• To Activate

  • Lift handset and press SPEAKER
  • press CFA
  • Press 0 to cancel
  • Hang up

• Call Redirect
  Send a ringing call directly to voice mail

  • While phone is ringing, press Call
  • REDIRECT button

Do Not Disturb

• To Activate (Manual)

  • Press PROG
  • Press DND
  • Press SET
  • Press ALL

• To Activate (Manual)

  • Press PROG
  • Press DND
  • Press SET
  • Press CANCEL

• right Forward
  Main number will be sent to a predetermined location

  • Press NIGHT to activate/deactivate
    Message Waiting Light
    Located in the Top Center of the phone, when you have a voicemail, this will be lit up red

SoftKeys

The softkeys are the buttons located directly below the LCD display When the Phone is Idle:

• * List – Scroll through redial and incoming call lists

  • Dir – Access speed dialing and extension lists
  • VMSG – Call voice mail
  • Prog – Change call forwarding location

• Audio Control
  Located in the lower right corner of the phone. Increase volume by pressing up and decrease volume by pressing down

  • When the phone is idle, screen contrast is adjusted
  • While on a call, adjust the volume of the speaker or receiver

• Ringer Volume

  • Press SPEAKER
  • Dial 729
  • Use Navigation button, press up to increase, press down to decrease

• Changing the Ringtone

  • Press SPEAKER
  • Dial 720
  • Press 1 for internal calls, 2 for external calls
  • Press 1 through 8 to hear the different rings
  • Press SPEAKER
    Note: The last one you listen to will be your ring tone

• Programming a One Touch Button
  Any button on your phone that does not have a designated feature or line appearance may be programmed as a speed dial.
  

• Programming
  

  • Lift handset or press SPEAKER
  • Dial 751
  • Press line key to be programmed
  • Dial phone number (Include 9 for external numbers)
  • Press HOLD
  • Enter the name using your keypad
  • 1 = Special Characters
  • 2 through 9 = Alphabet
  •  = Numerical Symbols
  • 0 = Punctuation

  • = Next space

  • = Space

  • Feature = Backspace
  • Press HOLD
  • Hang up

• To Clear a Button

  • Press SPEAKER

  • Dial 751

  • Press button you wish to clear

  • Dial 00

  • Press SPEAKER

Training Links:
http://www.loffler.com/support/training/voice-solution-training/nec-telephony- phone-systems/

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