STELPRO WF Series WFSA1W Wall/Ceiling Aeroconvector User Guide

360 comfort
WF/CF SERIES
WALL/CEILING AEROCONVECTOR
THE REPLACEMENT COMPONENT LIST INCLUDED
USER’S GUIDE Complies with CSA standards 

WARNING

Before installing and operating this product, the user and/or installer must read, understand and follow these instructions and keep them handy for future reference. If these instructions are not followed, the warranty will be considered null and void and the manufacturer deems no further responsibility for this product.
This product must be installed by a qualified person and connected by a certified electrician, according to the electrical and building codes effective in your region.
The following instructions must be adhered to in order to avoid personal injuries or property damages, serious injuries, and potentially fatal electric shocks.
Protect the heating unit with the appropriate circuit breaker or fuse, in accordance with the nameplate.
Make sure the line voltage (volt) is consistent with that indicated on the unit’s nameplate.
This unit must be grounded.
Switch off the power at the circuit breaker/fuse before installing, repairing, and cleaning the unit.
Make sure the unit is appropriate for the intended use (if needed, refer to the product catalog or a representative).
RECOMMENDED HEATING CAPACITY: 1.25 W/cubic foot (0.03 m³)
It corresponds to 10 W/square foot (0.09 m²) based on a standard ceiling height of 8 feet (2.44 m). The recommended capacity is usually sufficient for normal heating needs. Please note that the insulation quality of walls and windows are some of the factors that influence heat losses, which modify the required capacity to heat a room. If needed, refer to a specialist (industrial and commercial buildings) who will be able to calculate these heat losses and optimize the required capacity or consult the “Online heating calculation” section of the Stelpro Design Web site (residential buildings). To heat a large room and to increase your comfort, it is recommended to install several units instead of one. For example, 2 X 1000 W rather than 1 X 2000 W.
Do not install the unit where objects or pieces of furniture could be heat damaged.
If the unit capacity is insufficient for the size of the room, it will be in operation continuously and may become defective earlier and turn yellow.
Respect distances and positions indicated in the installation section.
If the installer or the user modifies the unit, he will be held responsible for any damage resulting from this modification, and the CSA certification could be void.
This unit must not come into contact with a water source and must be protected from splashes. Do not use it if any part has been immersed.
When mounting the unit, make sure that the anchorage used can support the total weight of the unit with the mounting brackets.
When cutting or drilling into a wall or a ceiling, do not damage electrical wiring and other hidden utilities.
When starting up the unit for the first time or after a long period, it is normal that it produces some temporary odors and whitish smoke.
Because this unit is hot when in use, it may pose risks even in normal operation. Therefore, be careful and responsible when using it. To avoid burns, do not let bare skin touch hot surfaces. The unit must cool down for a few minutes since it will stay warm for some time after shut-down.
This unit must be installed at least 6 inches (15.2 cm) from surrounding walls and 6 inches (15.2 cm) from the floor. The triple unit must be installed at least 12 inches (30.4 cm) from surrounding walls and 8 inches (20.32 cm) from the floor. However, make sure objects or pieces of furniture do not come into contact with the unit and keep them at least 24 inches (60 cm) from the unit since they are more flammable than walls and floors. Failure to comply with this warning could lead to a fire. Some materials are more heat-sensitive than others, so make sure those near the unit can withstand heat.
Do not install it on a wall behind a door.
Never block unit air vents. This obstruction could lead to overheating, which could result in a fire.
Do not insert or allow foreign objects to enter any air vent as this may cause electric shocks, fires, or damage to the unit.
This unit has hot and arcing or sparking parts inside. It is not designed to be used or stored in wet areas or areas containing flammable liquids, combustible materials, or corrosive, abrasive, chemical, explosive, and flammable substances such as but not limited to, gasoline, paint, chlorine, sawdust, and cleaning products.
Some areas are dustier than others. Thus, it is the user’s responsibility to evaluate if the unit must be cleaned based on the amount of dirt accumulated on and inside air vents. Accumulated dirt can lead to a component malfunction or discoloration (yellow). It may cause a fire hazard if not installed and maintained in accordance with these instructions.
The thermal protection activation indicates that the unit has been subjected to abnormal operating conditions. If the thermal protection remains activated or activates and deactivates repeatedly, it is recommended that a qualified electrician or a certified repair center examine the unit in order to make sure it is not damaged. (Refer to the limited warranty)
If the unit is damaged or defective, cut off the power supply at the circuit breaker and call a certified repair center. (Refer to the limited warranty)
Make sure that all the electrical connections have been secured and made properly. Pull each wire to ensure it is not loose in the connector or the terminal board as this may cause a fire.
If an option must be added, make sure it has been approved by Stelpro. This way, it will ensure that it has been tested in accordance with our safety rules and that an appropriate installation has been planned for the unit.

Note: When a part of the product specification must be changed to improve operability or other functions, priority is given to the product specification itself. In such instances, the instruction manual may not entirely match all the functions of the actual product. Therefore, the actual product and packaging, as well as the name and illustration, may differ from the manual.

SPECIFICATIONS

WF SERIES – WITHOUT CONTROL

UNIT| TYPE| WATTS| VOLTS| KG| LB
SIMPLE| WF1502| 1500| 240| 9| 20
SIMPLE| WF2002| 2000| 240| 9| 20
SIMPLE| WF3002| 3000| 240| 9| 20
SIMPLE| WF4002| 4000| 240| 9| 20
SIMPLE| WF4802| 4800| 240| 9| 20
SIMPLE| WF1508| 1500| 208| 9| 20
SIMPLE| WF2008| 2000| 208| 9| 20
SIMPLE| WF3008| 3000| 208| 9| 20
SIMPLE| WF4008| 4000| 208| 9| 20
SIMPLE| WF4808| 4800| 208| 9| 20
SIMPLE| WF1507| 1500| 277| 9| 20
SIMPLE| WF2007| 2000| 277| 9| 20
SIMPLE| WF3007| 3000| 277| 9| 20
SIMPLE| WF4007| 4000| 277| 9| 20
SIMPLE| WF4807| 4800| 277| 9| 20

Add W for white, SW for silica white, S for silver, or SS for stainless steel

CF SERIES – WITHOUT CONTROL

UNIT| TYPE| WATTS| VOLTS| KG| LB
SIMPLE| CF1502| 1500| 240| 9| 20
SIMPLE| CF2002| 2000| 240| 9| 20
SIMPLE| CF3002| 3000| 240| 9| 20
SIMPLE| CF4002| 4000| 240| 9| 20
SIMPLE| CF1508| 1500| 208| 9| 20
SIMPLE| CF2008| 2000| 208| 9| 20
SIMPLE| CF3008| 3000| 208| 9| 20
SIMPLE| CF4008| 4000| 208| 9| 20
SIMPLE| CF1507| 1500| 277| 9| 20
SIMPLE| CF2007| 2000| 277| 9| 20
SIMPLE| CF3007| 3000| 277| 9| 20
SIMPLE| CF4007| 4000| 277| 9| 20

Add W for white, SW for silica white, S for silver, or SS for stainless steel

TECHNICAL DRAWINGS

SIMPLE UNIT| DOUBLE UNIT
---|---
TRIPLE UNIT

INSTALLATION & OPERATION

N.B. Cut off power supply at circuit breaker/fuse before proceeding to the installation and wiring connections. This product must be connected by a certified electrician, according to the electrical and building codes effective in your region.
When the unit is recessed, the flanged shoulders must rest on the finished surface of the wall or ceiling.
WARNINGS

1. Recessed and surface installation of WF units (wall mounting) must meet the minimum distances for single and double units (see figures 1 and 2). For CF units (ceiling mounting), must be installed at no less than 12” (305 mm) from adjacent walls and between 8’ (244 cm) and 10’ (305 cm) from the floor (see figure 4).
2. Triple units must meet a minimum distance of 12 inches (305 mm) from surrounding walls and 8 inches (203 mm) from the floor. For recessed installation openings for triple units, see figure 3.
3. The recessed structure requirement on outside walls for WF (wall mounting) and CF (ceiling mounting) units is the same as for a window structure (refer to the applicable building codes effective in your area).
4. For surface installation, put a wooden plate at the back of the gypsum in order to fix the unit to the wall securely. For the wooden plate dimensions, refer to the opening for the recessed application (see figures 2 and 3). Use the same dimensions for ceiling application (CF).

SEE PREVIOUS PAGE FOR WARNINGS

SURFACE INSTALLATION

1. Make sure you use the proper sleeve surface depending on the device you are installing: WFSA1 (single units), WFSA2 (double units), and WFSA3 (triple units).
2. Unscrewed the two (2) screws holding the grille (see figure 8) and remove them.
3. Remove the inlet of the frame (see figure 5) by unscrewing the four (4) screws.
4. Open the KO to be used and insert the wire with the connector.
5. Place the frame against the wall, level, and tighten with four (4) wood screws (not included) into the holes provided for this purpose (see figure 6).
6. Replace the inlet, and make the required electrical connections. Insert the sleeve surface into the grille and replace the four (4) screws removed previously (see figure 5).
7. 7. Position the sleeve around the frame and secure it with four (4) screws (not provided) as shown in figure 9.
8. Put back the grille and tighten with two (2) screws removed previously (see figure 8).

RECESSED INSTALLATION

1. The opening in the wall must be made in accordance with acceptable standards (see figures 2 and 3, and Warning).
2. Unscrew the two (2) screws holding the grille (see figure 8).
3. Remove the inlet of the frame (see figure 5) by unscrewing the four (4) screws.
4. Open the KO to be used and insert the wire with the connector.
5. Insert the frame into the opening, and press the flap against the wall. Screw in wood screws (not included) in the left and the right studs, through holes provided for this purpose (see figure 7).
6. Replace the inlet, make the required electrical connections and replace the grille.

MAINTENANCE

N.B. In order for the warranty to be valid, the unit must be cleaned regularly.
Switch off the main breaker in the electrical panel before cleaning the unit.
Use a soft rag for dusting. When cleaning, use only a damp rag and nonabrasive dish soap. If you use a cleaning product, always wipe the product off properly to avoid the discoloration of the unit. Do not use abrasive or chemical cleaners because they may damage the finishing. If the unit is used in a very dusty location, use a vacuum brush to remove dust and other foreign objects from the grilles. If needed, vacuum out the dust inside the unit. Note that cigarette smoke could yellow the discharge grille and that the best way to prevent it is to clean the unit on a regular basis.
Do not use cleaning products identified with these symbols:

TROUBLESHOOTING

fuse
•Defective thermostat or wrong thermostat setting
•Activated thermal protection
•Faulty connections
The unit runs continuously| •Defective thermostat or wrong thermostat setting
•Heat losses higher than the unit capacity
The enclosure is extremely hot
•Defective thermal protection| •Blocked air vents
The desired ambient temperature can never be reached| •One or more elements are defective
•Defective thermostat or wrong thermostat setting
•Voltage lower than that written on the nameplate
•Heat losses higher than the unit capacity
Overheating| •Defective thermostat or wrong thermostat setting
The unit cycles under the control of the thermal protection (overheat indicator)| •Blocked air vents
•Defective motor
The breaker trips when the heater is turned on| •Faulty connections
•Voltage higher than that written on the nameplate

N.B. If you do not solve the problem after checking these points, cut off the power supply at the main electrical panel and contact our customer service (see the “Limited Warranty” section to obtain the phone numbers).

REPLACEMENT COMPONENT LIST

*Add W for white, SW for silica white, S for silver, or SS for stainless steel

LIMITED WARRANTY

This limited warranty is offered by Stelpro Design inc. (“Stelpro”) and applies to the following products made by Stelpro: models WF and CF. Please read this limited warranty carefully. Subject to the terms of this warranty, Stelpro warrants its products and their components against defects in workmanship and/or materials for the following periods from the date of purchase: 3 years. This warranty applies only to the original purchaser; it is non-transferable and cannot be extended.
CLAIM PROCEDURE
If at any time during the warranty period the unit becomes defective, you must cut off the power supply at the main electrical panel and contact 1) your installer or distributor, 2) your service center or 3) Stelpro’s customer service department. In all cases, you must have a copy of the invoice and provide the information written on the product nameplate. Stelpro reserves the right to examine or to ask one of its representatives to examine the product itself or any part of it before honoring the warranty. Stelpro reserves the right to replace the entire unit, refund its purchase price, or repair a defective part. Please note that repairs made within the warranty period must be authorized in advance in writing by Stelpro and carried out by persons authorized by Stelpro.
Before returning a product to Stelpro, you must have a Stelpro authorization number (RMA). To obtain it, call the customer service department at: 1-800-363-3414 (electricians and distributors – French), 1-800-343-1022 (electricians and distributors – English), or 1-866-766-6020 (consumers). The authorization number must be clearly written on the parcel or it will be refused.
CONDITIONS, EXCLUSIONS, AND DISCLAIMER OF LIABILITY
This warranty is exclusive and in lieu of all other representations and warranties (except title), expressed or implied, and Stelpro expressly disclaims and excludes any implied warranty of merchantability or implied warranty of fitness for a particular purpose. Stelpro’s liability with respect to products is limited as provided above. Stelpro shall not be subject to any other obligations or liabilities whatsoever, whether based on contract, tort, or other theories of law, with respect to goods or services furnished by it, or any undertakings, acts, or omissions relating thereto. Without limiting the generality of the foregoing, Stelpro expressly disclaims any liability for property or personal injury damages, penalties, special or punitive damages, damages for lost profits, loss of use of equipment, cost of capital, cost of substitute products, facilities, or services, shutdowns, slowdowns, or for other types of economic loss or for claims of a dealer’s customers or any third party for such damages. Stelpro specifically disclaims all consequential, incidental, and contingent damages whatsoever.
This warranty does not cover any damages or failures resulting from 1) a faulty installation or improper storage; 2) an abusive or abnormal use, lack of maintenance, improper maintenance (other than that prescribed by Stelpro), or use other than that for which the unit was designed; 3) a natural disaster or an event out of Stelpro’s control, including, but not limited to, hurricanes, tornadoes, earthquakes, terrorist attacks, wars, overvoltage, flooding, water damages, etc. This warranty does not cover any accidental or intentional losses or damages nor does it cover damages caused by the negligence of the user or owner of the product. Moreover, it does not cover the cost of disconnection, transport, and installation.
The warranty is limited to the repair or the replacement of the unit or the refund of its purchase price, at the discretion of Stelpro. Any parts replaced or repaired within the warranty period with the written authorization of Stelpro will be warranted for the remainder of the original warranty period. This warranty will be considered null and void and Stelpro will have the right to refuse any claims if products have been altered without the written authorization of Stelpro and if the nameplate numbers have been removed or modified. This warranty does not cover scratches, dents, corrosion, or discoloration caused by excessive heat, chemical cleaning products, and abrasive agents. It does not cover any damage that occurred during the shipping.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages and some of them do not allow limitations on how long an implied warranty lasts, so these exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state or from province to province.

STELPRO DESIGN INC.
Saint-Bruno-de-Montarville
Québec
J3V 6L7
INSWFCF0622

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