EZVIZ C6TC 360 FHD Wi-Fi Security Camera User Guide

: June 5, 2024
: ezviz

Table of Contents

Regulatory Information
EC DECLARATION OF CONFORMITY
Safety Instruction
LED Indicator Status
Wall Mounting (Optional)
Appendix
LIMITED WARRANTY
Documents / Resources

Quick Start Guide

www.ezvizlife.com

COPYRIGHT ©2018 Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries. ALL RIGHTS RESERVED.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts, images, and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the ™ website (http://www.ezvizlife.com).
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. Trademarks Acknowledgement
™, ™, and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HIKVISION’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE PURCHASE PRICE THE PRODUCT. HIKVISION does not undertake any liability for personal injury or property damage, as the result of product interruption or service termination cause by: a) improper installation or usage other than as requested; b) the protection of national or public interests; c) Force Majeure; d) yourself or the third party, including not limitation, using any third party’s products, software, applications, and among others.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
The purpose of the Products is to provide an adequate warning in the event of illegal encroachment in certain area; however, the proper installation of the Products will not eliminate, but only reduce, that accidents will not occur or that there will be no personal injury or property loss as a result. You are highly recommended to raise your vigilance and strengthen the safety awareness in the daily life.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. YOU FUTHER AGREE THAT THIS PRODUCT IS ONLY FOR CIVIL USE, AND HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES, SUCH AS THIRD PARTY RIGHTS INFRINGEMENT, MEDICAL TREATMENT, SAFETY EQUIPMENT OR OTHER SITUATIONS WHERE THE PRODUCT FAILURE COULD LEAD TO DEATH OR PERSONAL INJURY, OR WEAPON OF MASS DESTRUCTION, CHEMINCAL AND BIOLOGICAL WEAPON, NUCLEAR EXPLOSION, AND ANY UNSAFE NUCLEAR ENERGY USES OR ANTI-HUMANITY USAGES. YOU SHOULD UNDERTAKE ALL RESPONSIBILITIES FOR LOSSES OR DAMAGES RESULTING FROM THE ABOVE USAGES WHATSOEVER.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATER PREVAILS.

Regulatory Information

FCC Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

this device may not cause interference, and
this device must accept any interference, including interference that may cause undesired operation of the device.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

EU Conformity Statement
This product and – if applicable – the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the Radio Equipment Directive 2014/53/EU, the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.

EC DECLARATION OF CONFORMITY

Hereby, Hangzhou Hikvision Digital Technology Co., Ltd. declares that the radio equipment type [CS-CV240 (B0-21WFR)] is in compliance with Directive 2014/53/EU.
The full text of the EC DECLARATION OF CONFORMITY is available at the following web link: http://www.ezvizlife.com/declaration-of-conformity.

Safety Instruction

CAUTION: THE PRODUCT IS BUILT IN A REPLACEABLE BATTERY. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Due to the product shape and dimension, the name and address of the importer/ manufacturer are printed on the package.

SAVE THIS MANUAL FOR FUTURE REFERENCE

Setup
Step 1 Power-on
Plug the power cable into the camera, and then plug the power adapter into an outlet as shown in the figure below.

LED Indicator Status

Solid Red: Camera is starting up.
Slowly Flashing Red: Wi-Fi connection has failed.
Fastly Flashing Red: Device exception (e.g. MicroSD card error).

Solid Blue: Video is being viewed or played back in EZVIZ App.
Flastly Flashing Blue: Camera is ready for the Wi-Fi connection
Slowly Flashing: Camera is running properly.

Turn on the camera and let it power up. The camera will completely rotate side-to-side and tilt up-and-down once.

Step 2 Camera Setup

Create a user account
• Connect your mobile phone to Wi-Fi using your 2.4GHz network.
• Search for “EZVIZ” in the App Store or Google Play
• Download and install the EZVIZ app.
• Launch the app.
• Create, and register an EZVIZ user account by following the startup wizard.
Adding a camera to EZVIZ
• Log in to your account using the EZVIZ app.
• Tap “+” on the Home page to go to the Scan QR Code interface.
• Scan the QR Code on the bottom of the camera or the front cover of the Quick Start Guide.
• Follow the EZVIZ app wizard to finish Wi-Fi configuration.

If your product is 2.4GHz only, we kindly recommend you switch off router’s 5GHz first to proceed adding process.

If the camera fails to connect to your Wi-Fi network, press and hold the RST button for 5s and repeat Step 2.2.
To select another Wi-Fi network, press and hold the RST button for 5s to reboot the device.

3. To Change the Default Password (Optional)
The camera uses the verification code found on the bottom of the camera as the default password. After adding the camera to your network, you will be required to change the device password to ensure video security. The password is used for Image Encryption, too. If you turn on the Image Encryption, you will be required to input your password when you view live video or playback stored video from the camera. r- Go to the camera settings screen to change the default password. – Tap on “Change Password”.

Tap on “Edit”.
Enter the original verification code located on the bottom of the camera.
Enter the new password. Please use letters and numbers to make a password anywhere from 6 to 12 characters in length.

4. Angle Adjustment
You can adjust the camera via the EZVIZ app to get an optimum angle. The panning angle ranges from 0° to 340°, and the tilting angle ranges from -10° to 80°.

Wall Mounting (Optional)

The camera can be mounted on the wall or ceiling.

Make sure the wall is strong enough to withstand three times the camera’s weight.
The installation surface should be clean and flat.

(Optional) If you want to install the microSD card, insert the microSD card into the microSD card slot on the rear side of the camera. Otherwise, you can skip this step.
Attach the supplied drill template to the place where you want to affix the camera.
(Optional) If the wall is solid, drill and insert three expansion screws.
Affix the camera base onto the template using the three metal screws.
Install the camera on the base, and turn it 15° to secure it.
Connect the power cable to the camera. If the camera was previously connected to the Wi-Fi network, it will automatically connect to the same Wi-Fi network.

Appendix

Box Content

LIMITED WARRANTY

Thank you for purchasing EZVIZ products. This limited warranty gives you, the original purchaser of the EZVIZ product, specific legal rights. You may also have other legal rights that vary by state, province or jurisdiction. The disclaimers, exclusions, and limitations of liability under this limited warranty will not apply to the extent prohibited by applicable law. No distributor, reseller, agent, or employee is authorized to make any medication, extension, or addition to this limited warranty.
Your EZVIZ product is warranted for a period of one (1) year from the date of purchase against defects in materials and workmanship, or such longer period as may be required by law in the country or state where this product is sold, when used normally in accordance with user manual. You can request warranty service by emailing us at support@ezvizlife.com .
For any defective EZVIZ products under warranty, HANGZHOU HIKVISION DIGITAL TECHNOLOGY CO., LTD. (“the Company”) will, at its option, (i) repair or replace your product free of charge; (ii) exchange your product with a functional equivalent product; (iii) or refund the original purchase price, provided you provide the original purchase receipt or copy, brief explanation of the defect, and return the product in its original packaging. At the sole discretion
of the Company, repair or replacement may be made with a new or refurbished product or components. This warranty does not cover the postal cost, insurance and any other incidental charges incurred by you in returning the product. Except where prohibited by applicable law, this is your sole and exclusive remedy for breach of this limited warranty. Any product that has either been repaired or replaced under this limited warranty will be covered by the terms of this limited warranty for the longer of ninety (90) days from the date of delivery or the remaining original warranty period. This warranty does not apply and is void:

If the warranty claim is made outside the warranty period or if the proof of purchase is not provided.
For any malfunction, defect or failure caused by or resulting from the evidence of impact, mishandling ,tampering, use contrary to the applicable instruction manual, incorrect power line voltage, accident, loss, theft, fire, flood or other Acts of God, shipping damage or damage resulting from repairs performed by unauthorized personnel.
For any consumable parts, such as batteries, where the malfunction is due to the normal aging of the product.
Cosmetic damage, including but not limited to scratches, dents and broken plastic on ports.
Any software, even if packaged or sold with EZVIZ hardware.
For any other damages free from defects in material or workmanship.
Routine cleaning, normal cosmetic and mechanical wear and tear.

UD11937B