Dupray Home Steam Cleaner Instruction Manual

Dupray Home Steam Cleaner

IMPORTANT SAFETY INSTRUCTIONS

When using your steam cleaner, basic safety precautions should always be followed. Please read the following instructions carefully as they provide important information concerning how to install, use and care for your steam cleaner.

• THE FILLING APERTURE OF THE BOILER UNDER PRESSURE MUST NOT BE OPENED DURING USE.  FOR INSTRUCTIONS ON HOW TO SAFELY OPEN DE BOILER CAP, PLEASE REFER TO PAGE 8. DO NOT OPEN THE BOILER IF UNDER PRESSURE.

• Use the steam cleaner only for its intended use.

• To protect against the risk of electric shock, do not immerse the steam cleaner in water or any other liquids.

• The steam cleaner should always be turned off before plugging it into or unplugging it from a wall outlet. Never pull the power cord to disconnect it from the outlet; instead, grasp the plug and pull it to disconnect.

• Do not let the power cord touch hot surfaces.

• Let the steam cleaner cool completely before putting it away.

• Wrap the power cord around the posts that are positioned
  in the rear of the steam cleaner when not in use.

• Do not operate the steam cleaner with a damaged cord, plug, safety device, hose, or trigger gun, or if the steam cleaner has been dropped or damaged. This will void any and all warranties. Please contact Dupray at 1-800-881-3990 (USA & Canada) or 01-800-877-0180 (Mexico) for repair procedure.

• Keep away from children.

• Do not leave the steam cleaner unattended.

WARNING: Do not use this machine in the presence of flammable liquids, dust, or bags of dust that are hazardous to health.
WARNING: Operators shall be adequately instructed on the use of this steam cleaner.

• Do not use this unit in the presence of explosive and/or flammable fumes.
• Keep ventilation slots free of dust.
• Never drop or insert any object into the ventilation slots.
• To prevent overheating, unravel the electrical cord completely.
• Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
• To disconnect, turn the main dial to the OFF position, then remove the plug from the main power.
• Never put your steam cleaner away while it is still hot. There is no need for emptying the water tank unless you intend to leave it unused for a long period of time.
• This product is intended for household use only. Follow all user instructions in this manual.
• Never pull the machine by the steam hose. Move the machine instead.
• The handle might get hot during use.
• Do not freeze.
• Do not use steam on electrical components.
• When using the steam cleaner on an uneven surface ensure the machine is blocked in place.
• Sound pressure levels do not exceed Lpa<70db (A).

CAUTION: This machine is for indoor use only.

CAUTION: RISK OF BURNS
This appliance produces steam at a very high temperature. The steam cleaner and its accessories can get very hot always use appropriate precautions. Avoid direct skin contact.

IMPORTANT WARNING

Steam is a powerful tool. Like any other tool, it should be used with caution. Certain surfaces, fabrics, materials and finishes are water
and heat sensitive and can be damaged or discolored by steam. ALWAYS check with the manufacturer of the surface or product being cleaned before using steam. TEST a small, hidden surface to make sure the surface can be steamed.
DO NOT leave steam in one spot on any surface for any period of time with a wet cleaning cloth/pad attached as this will damage your floors. DO NOT use on unsealed wood, on wood or tile floors that are highly worn, unfinished or have a wax or oil finish.
Surfaces that have been treated with wax or no-wax floors may be damaged by heat.
DO NOT use on leather, synthetic fabrics, velvet or other delicate, steam-sensitive materials.
DO NOT use the steam cleaner for any other purpose than what is described in the instructions manual.
In no event is Dupray liable for incidental or consequential damages to anyone, of any nature whatsoever. Some states/provinces
do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

ELECTRICAL INSTRUCTIONS

To avoid a circuit overload, do not operate another high-wattage appliance on the same circuit simultaneously with the steam cleaner. If an extension cord is necessary, a 15-amp rated cord with a 3-prong grounded plug should be used.
Cords rated for less may overheat and cause damage.
PRONG GROUNDED PLUG
This system features a 3-prong grounded plug. As a safety feature, this plug will only fit into a grounded outlet.
If the plug does not fit fully into the power outlet, contact a qualified electrician. Do not attempt to defeat this safety feature.

WATER INSTRUCTIONS

Your steam cleaner has been designed for use with normal tap water. In order to extend the life of this product, if the water is very
hard where you live, we recommend using 50% normal tap water combined with 50% distilled water.

IMPORTANT: Never put anything else other than water in the boiler.

SPECIFICATIONS

• STEAM TEMPERATURE: 45O C – 293O F
• STEAM PRESSURE: 3.2 BAR – 46 PSI
• VOLTAGE: 110 – 120 V
• AMPERAGE: 12A
• HEATING TIME: 8 MINUTES
• WATTAGE: 1200 – 1400 W
• BOILER CAPACITY: 1L – 34 OZ.
• WEIGHT: 4.2 KG – 9.26 LBS

WARNING: This hose contains electrical connections, do not immerse in water for cleaning.

FEATURES

HOW TO USE YOUR STEAM CLEANER

FILLING WITH WATER
Remove the boiler cap ( 1 ) and pour 700ml ( 23 oz ) of water into the boiler. Use the provided funnel if needed. The more water you put in, the more humidity will be contained in the steam. The more space you leave for steam, the drier it will be. Always respect the recommended quantity of water. Securely replace the boiler cap.

IMPORTANT: Do not overfill with water. Leave space for steam!

PLUGGING IN THE MACHINE Unravel completely the electrical cord. Connect the electrical cord to a 15 or 20-amp 110V / 120V power outlet ( make sure the circuit is not already used by another high-wattage appliance ).

TURNING THE MACHINE ON

• Press the power button ON. The orange SteamReady™ indicator will come on
• when the unit reaches operating pressure, after approximately 8 minutes of heating time.
• During use, the orange SteamReady™ indicator will turn on and off.
• This is normal and indicates that steam is being generated in the boiler.

ADJUSTING THE STEAM PRESSURE

• Adjust the desired steam pressure using the steam pressure dial on the steam cleaner, from minimum ( left ) to maximum ( right ). Connect the accessory that you want
  to use the steam hose.

• To release steam, simply press the steam release trigger on the hose handle.

REFILLING WITH WATER

When steam runs out or if the low water indicator comes on during usage and you would like to continue using the steam cleaner, you will need to follow these steps:

TURN THE UNIT OFF

• by pressing the OFF button.

RELEASE ALL STEAM PRESSURE

• by pressing the steam release trigger on the hose and letting the steam cleaner cool down for 10 minutes.

REFILL WITH 700 ML ( 23 OZ. ) OF WATER.

• Refasten the boiler cap ( 1 ) and press the power button ( 2 ) ON. Wait about 8 minutes for the SteamReady™ indicator ( 6 ) to turn on and continue steam cleaning.

IMPORTANT: Do not overfill. Leave space for steam!
WARNING: If all steam pressure has not been released, steam may escape from the boiler cap when opening, use caution.

TURNING THE MACHINE OFF
When you are done using your steam cleaner, press the power button OFF and unplug the unit.

STORING YOUR STEAM CLEANER

• It is safe to leave water in the boiler when the steam cleaner is not in use.
• If it is for an extended period of time (months), then it is best to flush out the remaining water. To do so, follow the water removal instructions as outlined in the maintenance of the boiler section on page 15.

CAUTION: This machine shall be stored indoors only.

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USING THE ACCESSORIES

CONNECTOR
The connector is used to attach the rectangular or triangular tool to the extension tubes or the steam hose.

• TO INSERT THE CONNECTOR, align the arrow on the connector and the arrow on the tool, and push them together.
• MAKE SURE the connector is inserted all the way into the tool.
• THEN, rotate the connector 180° as pictured above.
• To remove, rotate the connector 180° so both arrows are aligned and pull the connector out.

TRIANGULAR TOOL

The triangular tool is the best tool to disinfect. Use it with the microfiber cloth or the microfiber bonnet to insulate steam and provide a higher steam temperature to disinfect. The microfiber cloth or microfiber bonnet will also pick up dirt as you clean.  Use the connector to attach the triangular tool to the steam hose or extension tubes. The bristles are made of soft nylon to be delicate and safe on most surfaces. With steam, these bristles quickly lose their original shape. This is perfectly normal. You can continue to use the brushes until the bristles are worn out.

RECTANGULAR TOOL

• The rectangular tool is used to clean floors, walls, and carpets.
• Use it with the microfiber cloth or the rectangular tool microfiber bonnet to insulate steam and provide a higher steam temperature to disinfect.
• The microfiber cloth or microfiber bonnet will also pick up dirt as you clean.
• Use the connector to attach the rectangular tool to the extension tubes or the steam hose.
• The bristles are made of soft nylon to be delicate and safe on most surfaces.
• With steam, these bristles quickly lose their original shape.
• This is perfectly normal. You can continue to use the brushes until the bristles are worn out.

MICROFIBER CLOTH

• The microfiber cloth is used to pick up dirt as you clean. It will also help insulate the steam to reach a higher steam temperature.
• Use it on the triangular tool, the rectangular tool or to wipe off dirt after
• you steam with the lance. Machine washable.
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IMPORTANT: Always respect the surface that you are cleaning, and adhere to the surface cleaning instructions. Do a color test on a hidden section before you begin cleaning.

HOW TO INSTALL THE CLOTH ON THE TRIANGULAR TOOL

• FIRST, place the triangular tool on the center of the microfiber cloth.
• THEN, wrap the edges of the cloth around the tool and secure it under the clips.
• WELL DONE.

HOW TO INSTALL THE MICROFIBER CLOTH ON THE RECTANGULAR TOOL

• FIRST, fold the edges of the microfiber cloth.
• THEN, place the rectangular tool on the center of the microfiber cloth. Secure the microfiber cloth under the clips.
• WELL DONE.

TRIANGULAR TOOL MICROFIBER BONNET

The microfiber bonnet is used with the triangular tool to pick up dirt as you clean. It will also insulate steam and provide a higher steam temperature to disinfect.
RECTANGULAR TOOL MICROFIBER BONNET The microfiber bonnet is used with the rectangular tool to pick up dirt
as you clean. It will also insulate steam and provide a higher steam temperature to disinfect.
WINDOW TOOL

Use the window tool to clean mirrors and windows. Attach the window tool to the extension tubes or the steam hose. Use the foam side to scrub the surface and the squeegee side to wipe off the dirt and condensation.  Wipe the corners of the surface with a microfiber cloth.

CAUTION: During cold weather, warm up the windows with the window tool from a 2”-4” distance and with very little steam flow before starting the actual cleaning ( to prevent possible damage to the window ).

EXTENSION TUBES

Connect the steam hose to the extension tubes, pressing the locking button lightly until the button snaps in. You may connect any accessory to one or two extension tubes to extend your reach.
LANCE

Use the lance alone to clean surfaces that are difficult to reach and prone to scratches, for example, stainless steel or enamel. Use it with the nylon brush ( least abrasive )
or the brass brush for additional scrubbing action. Always be careful when using
the brushes to prevent damage or scratching.

SMALL BRUSHES

SMALL NYLON BRUSH

The small nylon brush, because of its softness,  is ideal for cleaning grout, sink, or any surface requiring light scrubbing action. The bristles are  made of soft nylon to be delicate and safe on most surfaces. With steam, these bristles quickly lose their original shape. This is perfectly normal. You can continue to use the brushes until the bristles are worn out.

SMALL BRASS BRUSH Tougher cleaning jobs might require the use of a small brass brush. For surfaces where dirt cannot be removed by the nylon brush carefully, using the brass brush may give better results.
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IMPORTANT: Always respect the surface that you are cleaning, and adhere to the surface cleaning instructions Do a color test on a hidden section before you begin cleaning.

MAINTENANCE CLEANING OF THE BOILER

To maintain your steam cleaner in good condition and to ensure constant performance, we recommend that you periodically clean the boiler after every 50 hours of use or less depending on water’s hardness.

1. Before cleaning the boiler, make sure that the boiler is at room temperature, that it has not been used for at least 8 hours, and the steam cleaner is disconnected from the power source.
2. Unscrew and remove the boiler cap ( 1 ). Turn the steam cleaner over and empty all the remaining water from the boiler.
3. Using the provided funnel, refill the boiler with equal parts of water and white vinegar ( for a maximum of 500ml or 17 oz ) and leave the boiler cap open. Let sit overnight.
4. Drain the boiler, and rinse thoroughly with clean water.
5. Refer to page 08 for instructions on how to turn refill and turn on the machine.

ATTENTION: It is not recommended that you use any other chemical to clean this product. Doing so will automatically void the warranty.

O’RINGS
If the attachment connections dry up after intensive use, put a small amount of lubricant (Vaseline) around the O-rings on the male attachment.

LIMITED WARRANTY

• For a period of twelve (12) months following the purchase of the Product (the “Warranty Period”), if the Client has used the Product under normal use and in strict conformity with the instructions and/or manual of operations provided by Dupray and discovers any defects in material or workmanship and notifies Dupray in writing thereof during the Warranty period, Dupray shall use reasonable commercial efforts to repair or replace that portion of the Product found by Dupray to be defective in material or workmanship or refund the purchase price of the Product or replace the Product or a portion of same. If the product is not repairable, a refurbished equivalent product, or a replacement equivalent product or a store gift certificate equivalent to the current value towards the purchase of a new product will be issued. If Dupray exchanges the Covered Equipment, the original product becomes
  Dupray’s property
  and the replacement product is your property, with coverage effective for the remaining time of the Warranty period.

• For the Warranty period starting twelve (12) months after the purchase of the product to a maximum of thirty-six (36) months after the purchase of the product, the Warranty shall cover parts only, excluding accessories, shipping, and handling costs. During that period, Dupray reserves the right to charge a Service fee for all Warranty claims, in order to repair or replace the defective Product with a replacement product that is new or equivalent to new in performance and reliability. All replacement products provided under this Warranty will at a minimum be functionally equivalent to the original product.
  Detailed Service fees are available at: dupray.com/servicefees

THE WARRANTY IS VOID:

• A ) if the damages a result of an accident, abuse, freezing, impact, alteration, nonauthorized

• B ) if the product was used with other substances besides water in the water chamber;

• C ) if repairs, modifications, or alterations were done by a person not authorized by Dupray;

• D ) the owner or user neglected to do routine maintenance required and the damages or problems are directly related to such neglect. It is the Client’s responsibility to keep equipment in proper condition and to use exclusively Dupray cleaning products so as to not damage the internal components;

• Dupray offers a lifetime warranty on boilers and a lifetime telephone support.

• It is understood that certain parts of the equipment are not covered by the Dupray warranty due to the fact they require replacement after multiple use. Such parts include,but are not limited to, buttons, hoses, seals, etc. These parts will eventually require replacement at the Client’s cost.

• Dupray makes no warranty or representation that the Product complies with any local laws, rules or regulations and Client shall be responsible for obtaining all permits
  or authorizations required by any regulatory body for installation or use of the Product.

• DUPRAY MAKES NO OTHER WARRANTIES OR CONDITIONS AND THE WARRANTY STATEMENT IS IN LIEU OF ALL OTHER WARRANTIES, REPRESENTATIONS, PROMISES, OR CONDITIONS, EXPRESSED
  OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DUPRAY EXPRESSLY DISCLAIMS ALL WARRANTIES
  AND CONDITIONS NOT STATED HEREIN. ANY IMPLIED WARRANTIES AND CONDITIONS THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. DUPRAY’S LIABILITY
  FOR WARRANTY CLAIMS IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH HERE IN.

• The Client understands that it shall strictly comply with the operation instructions or manual provided by Dupray in relation to the Product.
  FAILURE TO DO SO SHALL EXONERATE DUPRAY FROM ANY WARRANTY AND LIABILITY WHATSOEVER.

• This warranty is to benefit the original purchaser of the product. The warranty is not transferable beyond the original purchaser.

• Dupray may subcontract or assign performance of its Warranty obligations to third parties.

• Dupray is not responsible for any failures or delays in performing under the Warranty that are due to events outside Dupray’s reasonable control.

• This warranty does not cover machines used for rental purposes.

TROUBLESHOOTING

• Do not operate the steam cleaner with a damaged cord, plug or if the steam cleaner has been dropped or damaged. To avoid risk of electric
• shock, do not disassemble or attempt to repair the unit on your own. Return the unit to Dupray for examination, repair or replacement.
• All service is to be performed by authorized professionals of Dupray service centers.

Wait for the SteamReady™ indicator (6)
| B.| Condensation was created from non-use.| | to turn on.
| C.| O-rings need to be replaced.| B.| Let water run through system until
| | | | steam comes out.
| | | C.| Replace O-rings.
Dirty water is coming out.| A.| Scale may have built up.| A.| Follow maintenance instructions
| | | | on page 15.
Not enough steam pressure.| A.| The variable pressure control on the| A.| Turn the variable pressure control wheel
| | steam cleaner may be set too low.| | until the desired pressure is reached.
| B.| Scale may have built up.| B.| Follow maintenance instructions
| | | | on page 15.
The steam is too wet.| A.| There is too much water inside the boiler.| A.| Let the steam come out until it is dry.
PROBLEM| | POSSIBLE CAUSE| | REMEDY
---|---|---|---|---
Pressure is dropping during operation.| A.| Pressure set to max for too long.| A.| Use lower pressure setting.
Machine is not heating.| A.| Out of water (light may not be on).| A.| Follow the “Refilling with water” instructions on page 8.
The electrical cord is damaged.| A.| Replace power cord.| A.| Contact Dupray at 1-800-881-3990 (USA & Canada) or 01-800-877-0180 (Mexico) for replacement.

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Documents / Resources

| Dupray Home Steam Cleaner [pdf] Instruction Manual
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