Baseus W04 Encok True Wireless Earphones User Manual
- June 5, 2024
- Baseus
Table of Contents
Baseus W04 Encok True Wireless Earphones
Connection Steps
-
Turn on: The earphones automatically turn on after open the lid of the charging case.
-
Wireless connection: Turn on phone wireless to search and pair the earphones, Select model: Baseus Enock W04
-
Download the app and link the earphones to app. set Wireless Wireless my device Baseus Encok W04 connected
-
Turn off: Put the earphones into the charging case and close the lid to turn off the earphones.
Function Operation
Music mode:
Double-click left or right earphone (L or R): play/pause Long press the right
earphone 1.5 seconds: next song Long press the left earphone 1.5 seconds:
previous song Triple-click left or right earphone (L or R): activate voice
assistant (Siri)
Call mode:
Double-click left or right earphone (L or R): answer/ hang up Long press
1.5 seconds left or right earphone (L or R): reject a call
Charging Status Indicator Light:
Charging case charging earphones: The earphone indicator light flashes in
white during charging, and turns off after fully charged. When the charging
case charges the earphones(with the lid closed): During charging, the first
white light of the charging case flashes to indicate the left earphone is
charging, and the fourth white light flashes to indicate the right earphone is
charging. The indicator lights of the charging case turn off after the
earphones are fully charged. Charging the charging case: The charging case
indicator light flashes in white during charging, and is normally on after
fully charged.
Battery Status:
Open the lid or click the button on the charging case once to display the current battery level of the case: The indicator lights of the charging case from left to right light on in white in turn for 1 time and indicate the current battery level, and the white lights turn off in 2 second.
Restore factory settings:
Put
the earphones into the charging case and keep the lid open, long press the
charging case button for 5 seconds, and then the indicator lights of the
earphones flash in white alternately for 3 times. Close the charging case to
complete the restoration of factory settings.
Switching to low latency mode:
Method 1: Turn on/off the low latency mode in the Baseus app settings screen.
Method 2: Customize the low latency mode in the Baseus app gesture settings.
Tips for using the app:
- The effective duration of search function is about 35 hours. Please use the function for searching missing earphones as soon as possible.
- When the search function is turned on in the app, the earphones will sound an alarm. Please ensure that the remaining earphone is not in your ear to avoid hearing damage.
Activation permission settings of app (Android system)
The “Baseus” app must keep running in the background so that your phone can
receive alerts of the location of earphones. Android phones have automatic
shutdown function of application when turn off the screen. If the “Baseus” app
is shut down by applications such as Battery Saver, 360 Total Security, Mobile
Butler, etc., the location function cannot work properly. Therefore, please
add” Baseus” app into the white list on Android phones to keep the app running
in the background. Go to Settings>App>App launch>Manage manually “Baseus “app:
Auto-launch, secondary launch and run in background.
Declaration on hazardous substances and elements contained in electronic products
This form is compiled in accordance with SJ/T 11364. It indicates that the content of the harmful substance in all homogeneous materials of the component is below the limit specified in GB/T 26572 standard. X: The content of harmful substances in at least one homogeneous material of this part exceeds the limit stipulated in GB/T 26572 standard. This product complies with EU RoHS 2.0 Directive (2011/65/EU) Warm Tip: The 5-year icon refers to the “effective life of environmental protection”, not the product quality assurance period. Electronic products all contain harmful substances such as lead, mercury and cadmium. Once they are overused, harmful substances may leak or mutate, cause pollution to the environment, or cause serious damage to people and property. The term of “environmental protection use” means that all electronic products will be required to use within this effective period. We will no longer be responsible for the quality of the products due to the safety risks that arise after the safe use period.
Product safety information
Please read all instructions and warnings before using this product. Non- standard use will damage the product or personal safety. The battery is included in the product. Please do not expose it to sunlight, electric heater or similar overheating. Do not store the product in high temperature, strong light and strong magnetic field. Do not place it in other harsh environments such as fire source. If water enters, dry it naturally and use it again. Improper use of the product can easily cause damage to the product or may endanger personal and property safety.
Consumer shall be liable for any personal and property damage resulted from their improper use against the user manual or ignoring the warning, to which our company will not bear any legal liability. Disintegration of this product by non-professionals is strictly prohibited. Loads (appliances) in excess of the output current of this product shall be avoided. A circuit protection mechanism is built-in to automatically stop working if loads exceed. Intense physical actions including knocking, throwing, trampling on and squeezing, etc. shall be avoided. The ambient temperature of product is 0~45. Please use a clean cotton cloth to clean the charging contacts of earphones regularly to prevent the earphones from failing to charge or turn on due to failing to clean for a long time. If the earphones are damaged or can not be turned on because consumers get them wet, for example, consumers leave the earphones in the washing machine by mistake. The responsibility needs to be borne by the consumer, and our company will no longer provide after-sales service of returns and refund. Note: Please refer to the detailed product introduction for the waterproof level.
FAQs
-
Why can’t I find my lost earphones?
A:Ensure that the earphone has some battery left and you are within 15m of the specific address;
The effective duration of search function is about 35 hours. Please use the function for searching missing earphones as soon as possible.
In order to record the location of earphones, the app must keep running in the background.
When looking for an earphone through the app, try to keep the environment silence as much as possible.
The earphone may be in a strong electromagnetic environment, so it cannot receive the signal from the app. -
Will the app reveal my information?
A:No, the app only records the address data of earphones for location function and does not access the users’ personal information on the phone. Please be rest assured. -
Why the earphones cannot be turned on/off?
A:Make sure that the charging case and the earphones have battery left, open the lid of the charging case and the earphones will automatically turn on.
Make sure that the charging case have battery left, put the earphones back in the charging case, and close the lid to turn off the earphones automatically.
When the charging case is out of battery, please turn off the wireless function on your phone and the earphones will turn off automatically in 5 minutes.
Please keep the charging area of the earphones and Pogo pin of the charging case clean, and regularly clean them with dry cloth. -
Why is one of my earphones without sound after I take them out?
A:) If this problem occurs, please put the earphones into the charging case and close the lid, and then take them out.
If the earphones can not be returned to normal after the above steps, please put the earphones back into the charging case, manually ignore the phone wireless device and turn off wireless, and restore factory settings before reconnection. -
Does the low latency mode require the mobile phone brand?
A: Baseus low latency technology is applicable to all models of Apple iOS and Android devices, and can achieve low latency experience without feeling. -
Why is the touch function not sensitive?
A:Make sure that the functional area of the earphones is clean and water-free.
Make sure that the fingers to touch the earphones are without water or other foreign objects.
Make sure that the touch position is correct, and complete the quick double- click or triple-click operation within 0.5s.
If the earphones can not be returned to normal after the above steps, please put the earphones back into the charging case, manually ignore the phone wireless device and turn off wireless, and restore factory settings before reconnection. -
How to burn in the earphones for better sound quality?
A: (softer music)Play music at one-third of normal volume for 12 hours.
(any music except for typical rock music)Play music at two-thirds of normal volume for 12 hours.
(your favourite music)Play music at normal volume for 72 hours.
(your favourite music)Play music at three-fourths of normal volume for 24 hours. -
The mobile phone cannot find the Bluetooth headphone, the Bluetooth connection is unstable or disconnected during use, thus resulting in unsmooth sound/interruption.
A:Please do not exceed the Wireless connection distance of the mobile phone, so as to avoid interference from the wall or the human body. -
Please make sure the earphone has enough power, and re-enter the pairing mode to connect.
If the earphones can not be connected after the above steps, please put the earphones back into the charging case, manually ignore the phone wireless device and turn off wireless, and restore factory settings before reconnection.
Due to the property of the Wireless earphone, the electromagnetic waves in your area may interfere with the Wireless connection, resulting in sound problem or disconnection, please stay away from such areas before connecting.
Product Parameter
Name: Baseus True Wireless Earphones Model No.: Baseus Encok W04 Material: ABS+PC Version: V5.3 Communication distance: 10m Music time: 5 hours (70% of the volume) Music time with a charging case: 20-25 hours Battery capacity: 37mAh/3.7Vearphones400mAh/3.7Vcharging box Earphone rated input: DC5V60mA Charging box rated input: DC5V350mA Earphone rated consumption current : 10mA Charging box rated consumption current : 60mA Charging time: 1.5 hours Frequency response range: 20Hz-20kHz Interface: Type-C Suitable for: Compatible with all wireless devices
Packing list
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with the provisions of Directive 2012/19/EU and
Directive 2006/66/EU. It is strictly forbidden to dispose of this equipment
with ordinary trash; it must be recycled. This symbol indicates that the
product shall not be treated as regular domestic trash, and must be delivered
to a recycling center that is capable of recycling electronic and electrical
equipment.
It is hereby declared that Baseus Encok W04, a product model of Shenzhen Times
Innovation Technology Co., Ltd., complies with the provisions of Directive
2014/53/EU and Directive 2011/65/EU. The full text of the EC Declaration of
Conformity can be found on the following website: www.baseus.com
FCC ID2AY37-W4
Manufacturer: Shenzhen Times Innovation Technology Co., Ltd. Add: 5th Floor, Building B, Baseus Intelligence Park, No.2008, Xuegang Rd, Gangtou Community, Bantian Street, Longgang District, Shenzhen Executive Standard: GB4943.1-2011 Hotline: +86-4000-712-711 Website: www.baseus.com
PB3550Z-P1A2 XXXXX
Designed by Baseus Made in China