STELPRO ACWS750 ARCHITECTURAL CABINET User Guide
- June 5, 2024
- StelPro
Table of Contents
STELPRO ACWS750 ARCHITECTURAL CABINET
WARNING
**IMPORTANT INSTRUCTIONS
**
Before installing and operating this product, the user and/or installer must
read, understand and follow these instructions and keep them handy for future
reference. If these instructions are not followed, the warranty will be
considered null and void and the manufacturer deems no further responsibility
for this product.
This product must be installed by a qualified person and connected by a
certified electrician, according to the electrical and building codes
effective in your region.
The following instructions must be adhered to in order to avoid personal
injuries or property damages, serious injuries and potentially fatal electric
shocks. Protect the heating unit with the appropriate circuit breaker or fuse,
in accordance with the nameplate.
Make sure the line voltage (volt) is consistent with that indicated on the
unit’s nameplate. This unit must be grounded.
Switch off the power at the circuit breaker/fuse before installing, repairing
and cleaning the unit.
Make sure the unit is appropriate for the intended use (if needed, refer to
the product catalog or a representative). Use this heater only as described in
this manual. Any other use not recommended by the manufacturer may cause fire,
electric shock, or injury to persons. Do not use outdoors.
RECOMMENDED HEATING CAPACITY:
1.25 W/cubic foot (0.03 m³)
It corresponds to 10 W/square foot (0.09 m²) based on a standard ceiling
height of 8 feet (2.44 m). The recommended capacity is usually sufficient
for normal heating needs. Please note that the insulation quality of walls and
windows are some of the factors that influence heat losses, which modify
the required capacity to heat a room. If needed, refer to a specialist who
will be able to calculate these heat losses and optimize the required capacity
or consult the “Online heating calculation” section of the Stelpro Design Web
site (residential buildings). To heat a large room and to increase your
comfort, it is recommended to install several units instead of one. For
example, 2 X 1000 W rather than 1 X 2000 W.
Do not install the unit where objects or pieces of furniture could be heat
damaged.
If the unit’s capacity is insufficient for the size of the room, it will be in
operation continuously, and may become defective earlier and turn yellow.
Respect distances and positions indicated in the installation section.
If the installer or user modifies the unit, they will be held responsible for
any damage resulting from this modification, and the CSA certification could
be void.
This unit must not come into contact with a water source and must be protected
from splashes (e.g. a wet mop). Do not use it if any part has been immersed.
Moreover, do not turn it on or off when standing in water or if your hands are
wet.
When mounting the unit, make sure that the anchorage used can support the
total weight of the unit with the mounting brackets. When cutting or drilling
into a wall, do not damage electrical wiring and other hidden utilities.
When starting up the unit for the first time or after a long period, it is
normal that it produces some temporary odours and whitish smoke.
Because this unit is hot when in use, it may pose risks even in normal
operation. Therefore, be careful and responsible when using it. To avoid
burns, do not let bare skin touch hot surfaces. Let the unit cool down for a
few minutes before handling it (it stays warm for some time after shut-down).
Extreme caution is necessary when any heater is used by or near children or
invalids and whenever the heater is left operating and unattended.
CAUTION – High temperature; risk of fire. Keep electrical cords, drapery,
furnishings, and other combustibles at least 3 feet (0.9 m) from the front of
the heater and away from the side and rear.
Leave at least 3 inches (7.6 cm) of space between the unit (models with a
bottom air intake only – BT or BF option) and the floor.
Never block air vents (with objects or other items). You risk damaging the
heater and the obstruction could lead to electric shock or overheating, which
could result in a fire.
Do not install on a wall behind a door.
Do not insert or allow foreign objects to enter any air vent as this may cause
electric shocks, a fire or damages to the unit.
This unit has hot and arcing or sparking parts inside. It is not designed to
be used or stored in wet areas or areas containing flammable liquids,
combustible materials or corrosive, abrasive, chemical, explosive and
flammable substances such as, but not limited to, gasoline, paint, chlorine,
sawdust and cleaning products.
Some areas are dustier than others. Thus, it is the user’s responsibility to
evaluate if the unit must be cleaned based on the amount of dirt
accumulated on and inside air vents. Accumulated dirt can lead to a component
malfunction or give a yellowish colour to unit. Failure to install and
maintain unit in accordance with these instructions poses a fire hasard.
Thermal protection activation indicates that the unit has been subjected to
abnormal operating conditions. If the thermal protection remains activated or
activates and deactivates repeatedly, it is recommended that a qualified
electrician or a certified repair centre examine the unit in order to make
sure it is not damaged. (Refer to the limited warranty.)
Before unplugging the unit, all controls must be in the “OFF” position and the
current from the main breaker panel should be cut. (The general switch may be
used also, if included.)
If the unit is damaged or defective, discontinue use, cut off power supply at
circuit breaker and contact a certified electrician or certified repair
centre. (Refer to the limited warranty)
SAVE THESE INSTRUCTIONS
Note: When a part of the product specification must be changed to improve operability or other functions, priority is given to the product specification itself. In such instances, the instruction manual may not entirely match all the functions of the actual product. Therefore, the actual product and packaging, as well as the name and illustration, may differ from the manual.
SPECIFICATIONS
750 W DENSITY PER LINEAR FOOT
| 600 W DENSITY PER LINEAR FOOT| 450 W DENSITY PER LINEAR FOOT| VOLTS| MM| IN.| KG|
LB
---|---|---|---|---|---|---|---
—| 1500 W| ACWS750612x| 1200 W| ACWS750609x| 900 W| x| 600| 23 5/8| 12.7| 28
—| 2250 W| ACWS750918x| 1800 W| ACWS750913x| 1350 W| x| 900| 35 7/16| 17.7| 39
—| 3000 W| ACWS7501224x| 2400 W| ACWS7501218x| 1800 W| x| 1200| 47 1/4| 24.1|
53
ACWS7501537x| 3750 W| ACWS7501530x| 3000 W| ACWS7501522x| 2250 W| x| 1500| 59
1/16| 29.1| 64
ACWS7501845x| 4500 W| ACWS7501836x| 3600 W| ACWS7501827x| 2700 W| x| 1800| 70
7/8| 33.6| 74
ACWS7502152x| 5250 W| ACWS7502142x| 4200 W| ACWS7502131x| 3150 W| x| 2100| 82
11/16| 38.6| 85
ACWS7502460x| 6000 W| ACWS7502448x| 4800 W| ACWS7502436x| 3600 W| x| 2400| 94
1/2| 43.5| 96
Add W for white or SW for soft white.
x = 2 (240 V) 3 (347 V) 5 (480 V) 6 (600 V) 7 (277 V) 8 (208 V)
TECHNICAL DRAWINGS
INSTALLATION
N.B. Cut off power supply at circuit breaker/fuse before proceeding to the installation and wiring connections. This product must be connected by a certified electrician, according to the electrical and building codes effective in your region. Consult the wiring plan found on the unit.
To reduce the risk of fire, do not store or use gasoline or other flammable vapors and liquids in the vicinity of the heater. Do not mount in contact with combustible material. Do not mount in close proximity to another unit.
Keep the front and upper sides of the unit at least 3 feet (91 cm) from any adjacent surfaces. Moreover, make sure objects or pieces of furniture such as, but not limited to, blankets, towels, beds, laundry baskets, clothing, papers, electric wires and other flammable items, do not come into contact with the unit and keep them at least 3 feet (91 cm) from the unit. Failure to comply with this warning could lead to a fire. Some materials are more heat-sensitive than others, so make sure those near the unit can withstand heat.
- Models with a bottom air intake (BT or BF option) must be installed at least 3 inches (7.6 cm) from the floor.
- Do not install cabinet below an electrical outlet.
- To install accessories (e.g.: thermostat), consult the related guides.
OPERATION AND TROUBLESHOOTING
ELECTRICAL DIAGRAM
OPERATION
Warning: the heater must be properly installed before it is used.
TROUBLESHOOTING
PROBLEM | DEFECTIVE PART OR PART TO CHECK |
---|---|
The unit does not work |
- Defective thermostat or wrong thermostat setting
- Open circuit breaker or fuse
- Thermal protection activated
- Faulty connections
The unit runs continuously|
- Defective thermostat or wrong thermostat setting
- Heat losses higher than the unit capacity
The enclosure is extremely hot|
- Defective thermal protection
- Blocked air vents
The desired room temperature cannot be reached|
- One or more defective elements
- Defective thermostat or wrong thermostat setting
- Voltage lower than written on the nameplate
- Heat losses higher than the unit capacity
Overheating|
- Defective thermostat or wrong thermostat setting
The unit cycles under control of the thermal protection (overheat indicator)|
- Blocked air vents
The breaker trips when the heater is turned on|
- Faulty connection
- Voltage higher than written on the nameplate
N.B. If you do not solve the problem after checking these points, cut off the power supply at the main electrical panel and contact our customer service (see the “Limited warranty” section to obtain the phone numbers).
REPLACEMENT COMPONENT LIST
REF. # | PART # | DESCRIPTION |
---|
1
| EA0300-06-| ELEMENT 300W (600mm)
1
| EA0400-06-| ELEMENT 400W (600mm)
1
| EA0450-09-| ELEMENT 450W (900mm)
1
| EA0600-09-| ELEMENT 600W (900mm)
1
| EA0600-12-| ELEMENT 600W (1200mm)
1
| EA0750-09-| ELEMENT 750W (900mm)
1
| EA0750-15-| ELEMENT 750W (1500mm)
1
| EA0800-12-| ELEMENT 800W (1200mm)
1
| EA0900-18-| ELEMENT 900W (1800mm)
1
| EA1000-12-| ELEMENT 1000W (1200mm)
1
| EA1000-15-| ELEMENT 1000W (1500mm)
1
| EA1050-21-| ELEMENT 1050W (2100mm)
1
| EA1200-18-| ELEMENT 1200W (1800mm)
1
| EA1200-24-| ELEMENT 1200W (2400mm)
1
| EA1250-15-| ELEMENT 1250W (1500mm)
1
| EA1400-21-| ELEMENT 1400W (2100mm)
1
| EA1500-18-| ELEMENT 1500W (1800mm)
1
| EA1600-24-| ELEMENT 1600W (2400mm)
1
| EA1750-21-| ELEMENT 1750W (2100mm)
1
| EA2000-24-| ELEMENT 2000W (2400mm)
2
| M-GRI42506Z1| ALUMINUM GRILLE (600mm)
2
| M-GRI42509Z1| ALUMINUM GRILLE (900mm)
2
| M-GRI42512Z1| ALUMINUM GRILLE (1200mm)
2
| M-GRI42515Z1| ALUMINUM GRILLE (1500mm)
2
| M-GRI42518Z1| ALUMINUM GRILLE (1800mm)
2
| M-GRI42521Z1| ALUMINUM GRILLE (2100mm)
2
| M-GRI42524Z1| ALUMINUM GRILLE (2400mm)
3
| PROT-101| LINEAR THERMAL PROTECTION (AUTO.) (L200) 600mm
3
| PROT-102| LINEAR THERMAL PROTECTION (AUTO.) (L200) 900mm
3
| PROT-103| LINEAR THERMAL PROTECTION (AUTO.) (L200) 1200mm
3
| PROT-104| LINEAR THERMAL PROTECTION (AUTO.) (L200) 1500mm
3
| PROT-105| LINEAR THERMAL PROTECTION (AUTO.) (L200) 1800mm
3
| PROT-107| LINEAR THERMAL PROTECTION (AUTO.) (L200) 2100mm
3
| PROT-108| LINEAR THERMAL PROTECTION (AUTO.) (L200) 2400mm
3
| PROT-180| LINEAR THERMAL PROTECTION (AUTO.) (L220) 1200-1500mm 750W/ft
3
| PROT-181| LINEAR THERMAL PROTECTION (AUTO.) (L220) 1800MM 750W/ft
3
| PROT-182| LINEAR THERMAL PROTECTION (AUTO.) (L220) 2100MM 750W/ft
3
| PROT-183| LINEAR THERMAL PROTECTION (AUTO.) (L220) 2400MM 750W/ft
3
| PROT-185| LINEAR THERMAL PROTECTION (AUTO.) (L220) 600MM 750W/ft
3
| PROT-186| LINEAR THERMAL PROTECTION (AUTO.) (L220) 900MM 750W/ft
4
| ST-014| THERMOSTAT SP (TAMPER-PROOF) (BULB TYPE)
4
| ST-015| THERMOSTAT DP (TAMPER-PROOF) (BULB TYPE)
4
| ST-016| THERMOSTAT TP (TAMPER-PROOF) (BULB TYPE)
MAINTENANCE
CAUTION – High temperature; risk of fire. Keep electrical cords, drapery, furnishings, and other combustibles at least 3 feet (0.9 m) from the front of the heater and away from the side and rear. All other repairs and maintenance other than those described in this guide should be performed by qualified service personnel. In order for the warranty to be valid, the unit must be cleaned regularly. Cut off power supply at circuit breaker/fuse and wait for the unit to cool down before cleaning. WARNING: if the unit is equipped with a circuit breaker, the power supply at the main breaker must be turned off before removing the cover of the junction box or to open or close the unit’s circuit breaker.
Use a soft rag for dusting. When cleaning, use only a damp rag and non
abrasive dish soap. If you use a cleaning product, always wipe the product off
properly to avoid the discoloration of the unit. Do not use abrasive or
chemical cleaners because they may damage the finishing. If the unit is used
in a very dusty location, use a vacuum brush to remove dust and other foreign
objects from the grilles. Note that cigarette smoke could yellow the discharge
grille and that the best way to prevent it is to clean the unit on a regular
basis.
Do not use cleaning products identified with these symbols:
N.B. Note that there is electrical current linked to the unit even if the
thermostat is set off. This means that there is a risk of electric shock as
long as the unit is energized.
LIMITED WARRANTY
This limited warranty is offered by Stelpro Design inc. (“Stelpro”) and
applies to the following product made by Stelpro: ACWS750 model. Please read
this limited warranty carefully. Subject to the terms of this warranty,
Stelpro warrants its products and their components against defects in
workmanship and/or materials for the following periods from the date of
purchase: 3 years. This warranty applies only to the original purchaser;
it is non-transferable and cannot be extended.
CLAIM PROCEDURE
If at any time during the warranty period the unit becomes defective, you must
cut off the power supply at the main electrical panel and contact 1) your
installer or distributor, 2) your service center or 3) Stelpro’s customer
service department. In all cases, you must have a copy of the invoice and
provide the information written on the product nameplate. Stelpro reserves
the right to examine or to ask one of its representatives to examine the
product itself or any part of it before honoring the warranty. Stelpro
reserves the right to replace the entire unit, refund its purchase price or
repair a defective part. Please note that repairs made within the warranty
period must be authorized in advance in writing by Stelpro and carried out by
persons authorized by Stelpro.
Before returning a product to Stelpro, you must have a Stelpro authorization
number (RMA). To obtain it, call the customer service department at: 1-
800-363-3414 (electricians and
distributors – French),
1-800-343-1022 (electricians and
distributors – English), or
1-866-766-6020 (consumers). The
authorization number must be clearly written on the parcel or it will be
refused.
CONDITIONS, EXCLUSIONS AND DISCLAIMER OF LIABILITY
This warranty is exclusive and in lieu of all other representations and
warranties (except of title), expressed or implied, and Stelpro expressly
disclaims and excludes any implied warranty of merchantability or implied
warranty of fitness for a particular purpose.
Stelpro’s liability with respect to products is limited as provided above.
Stelpro shall not be subject to any other obligations or liabilities
whatsoever, whether based on contract, tort or other theories of law, with
respect to goods or services furnished by it, or any undertakings, acts or
omissions relating thereto. Without limiting the generality of the foregoing,
Stelpro expressly disclaims any liability for property or personal injury
damages, penalties, special or punitive damages, damages for lost profits,
loss of use of equipment, cost of capital, cost of substitute products,
facilities or services, shutdowns, slowdowns, or for other types of economic
loss or for claims of a dealer’s customers or any third party for such
damages. Stelpro specifically disclaims all consequential, incidental and
contingent damages whatsoever.
This warranty does not cover any damages or failures resulting from: 1) a
faulty installation or improper storage; 2) an abusive or abnormal use, lack
of maintenance, improper maintenance (other than that prescribed by Stelpro)
or a use other than that for which the unit was designed; 3) a natural
disaster or an event out of Stelpro’s control, including, but not limited to,
hurricanes, tornadoes, earthquakes, terrorist attacks, wars, overvoltage,
flooding, water damages, etc. This warranty does not cover any accidental or
intentional losses or damages, nor does it cover damages caused by negligence
of the user or owner of the product. Moreover, it does not cover the cost of
disconnection, transport, and installation.
The warranty is limited to the repair or the replacement of the unit or the
refund of its purchase price, at the discretion of Stelpro. Any parts
replaced or repaired within the warranty period with the written authorization
of Stelpro will be warranted for the remainder of the original warranty
period. This warranty will be considered null and void and Stelpro will have
the right to refuse any claims if products have been altered without the
written authorization of Stelpro and if the nameplate numbers have been
removed or modified. This warranty does not cover scratches, dents, corrosion
or discoloration caused by excessive heat, chemical cleaning products and
abrasive agents. It does not cover any damage that occurred during the
shipping.
Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages and some of them do not allow limitations
on how long an implied warranty lasts, so these exclusions or limitations may
not apply to you. This warranty gives you specific legal rights and you may
have other rights which vary from state to state or from province to province.
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