permobil SDMX2+ SmartDrive MX2+ with Pushtracker User Manual
- June 5, 2024
- permobil
Table of Contents
SmartDrive MX2+ | PushTracker E2
User’s Manual E2SM2-USM Rev. A
Introduction
Intended Use of SmartDrive MX2+ App
The SmartDrive MX2+ software application (app) is intended to be used on the
PushTracker E2 (TicWatch E2) to operate the SmartDrive Wheelchair Power Assist
device. Refer to the labeling and documentation of other components or
products for their intended use, instruction, wireless, EMI, and all other
specifications/information.
Warnings and Safety Precautions
All warnings and safety precautions issued by one’s wheelchair manufacturer
must be heeded in addition to those stated in this and any other provided
manuals/instructions/guides, including that provided within the SmartDrive
MX2+ app. Failure to do so could result in serious injury or death.
Use of the SmartDrive MX2+ app or the SmartDrive by anyone who has not
received proper instruction from this manual, the SmartDrive User’s Manual,
and any other provided manuals/instructions/guides may result in serious
injury or death.
Use of the SmartDrive MX2+ app is to be ONLY on the PushTracker E2 (TicWatch
E2) as made available by Permobil [SmartDrive] / Max Mobility.
Always inspect your PushTracker E2 for missing parts/damage prior to each use.
Make sure your PushTracker E2 is charged before use.
When crossing major roads, intersections, railway crossings or highways as
well as when you drive steep, long slopes you should always consider having
somebody accompany you in the interest of your safety.
The PushTracker E2 should ONLY be worn by the user sitting in the wheelchair
with the SmartDrive attached.
Always turn OFF the power assist [via SmartDrive MX2+ app] when parked to
prevent accidental activation.
Always turn OFF the power assist [via the SmartDrive MX2+ app] before taking
the PushTracker E2 off of your wrist.
Tapping force does not need to be excessive or “hard”. Gentle, stiff wrist
taps at a reasonable speed [i.e. half (0.5) second between taps] are
sufficient. Refer to the SmartDrive User’s Manual for complete instruction.
Always use caution when transferring in or out of the wheelchair. Every
precaution should be taken to reduce the transfer distance and be certain the
wheel locks are engaged to prevent the wheels from moving. Also always make
sure the power assist is OFF [via the SmartDrive MX2+ app] when transferring
to and from your chair.
The PushTracker E2 has passed industry climate testing and is considered swim-
ready [up to 50 m]. Refer to the other provided manuals/instructions/guides
for complete detail regarding its water resistance performance.
Ensure your device is running the latest versions.
Access to the Google Play Store to install the SmartDrive MX2+ [and any other
app] on the PushTracker E2 is restricted. Do not uninstall or remove any
apps/software and refer to the Troubleshooting section(s) for more information
if done accidentally or against this instruction.
NOTES:
Access to the Google Play Store to install the SmartDrive MX2+ [and any other
app] on the PushTracker E2 is restricted. Separate policies, terms, and
conditions apply if access is gained against this instruction.
Figures and diagrams in this manual may vary slightly from your device. All
product [including components], requirements, policies, terms, and conditions,
including the contents of this and any other provided
manual/instruction/guide, are subject to change without prior notice. For
current product instruction and information refer to the official website.
An electronic version of this User’s Manual along with informational videos
are available on our website
[www.permobilsmartdrive.com] for people
with visual, reading, or cognitive disabilities.
The Serial Number of your PushTracker E2 can be found in the Settings app.
It is recommended that you save this User’s Manual and record the Serial
number below for reference.
Device Serial Number:___
Electromagnetic Interference (EMI)
Refer to the SmartDrive User’s Manual for EMI specifications.
Bluetooth Wireless Communication ****
Bluetooth wireless communication [2.4 GHz frequency band] is used by the
PushTracker E2 to communicate to the SmartDrive when to activate/deactivate
the power assist, send and receive signals from a smartphone, etc. The
PushTracker E2 must be within 25 ft (8 meters) of the SmartDrive / smartphone
to connect and communicate. The maximum output power of this technology is 10
mW, and the operation of this device in close proximity to other wireless
devices [i.e. electromagnetic security systems, Bluetooth headsets, etc.]
could cause the device to lose connection. Power assist is always deactivated
whenever the motor is driving and there is a loss of connection; the
SmartDrive will beep and PushTracker E2 will also give an indication when this
happens. Worst-case coexistence testing was performed on the device to ensure
its safety and effectiveness. Please contact Permobil [SmartDrive] / Max
Mobility immediately for troubleshooting if continuous connection issues are
experienced with the device.
Using Your PushTracker E2
Attaching Your PushTracker E2
The PushTracker E2 is designed to comfortably and securely attach to the top
part of wrists of all sizes. It has an embedded accelerometer to recognize
when you push, when you want to activate the power assist, and also when you
tap your hand against the handrail to deactivate the power assist.
Additionally, it is equipped with an AMOLED screen and vibration motor to
indicate different information, states, and activations/deactivations that
occur during everyday use.
The band on the PushTracker E2 is designed for most users; but if you have
difficulty securing the buckle/clasp, it doesn’t fit right, or you wish to
have one of a different color/material, the band can be easily replaced with
essentially any 0.87 in (22 mm) wide off-the-shelf watch band of your
choosing.
It is recommended that your PushTracker be worn snugly on your wrist to get the most reliable recognition of your hand movement for SmartDrive operation, propulsion activity tracking, etc. The ability to operate/maneuver the wheelchair can be affected if the PushTracker, watches, jewelry, etc. are worn loosely or positioned such that they can become loose and interfere with handrail operation.
Initial Set-Up
After powering on, follow the prompts closely on the PushTracker E2. If any
serious difficulties are experienced during set-up, go to the Permobil
[SmartDrive] / Max Mobility website for more information and support.
Manual setting of the time, time zone, and preferred format is required, and
this is done in the separate Settings app. After opening that app, enter the
System menu to then access the “Date & time” submenu. To manually set these,
toggle OFF the “Automatic” options then configure each to the correct and/or
preferred values.
Upon successful completion, open the SmartDrive MX2+ app on the PushTracker
E2, either from the app list or from the button on the selectable SmartDrive
MX2+ watch face.
SmartDrive Pairing
Initial pairing of the PushTracker E2 to a SmartDrive is required, and this is
done in the SmartDrive MX2+ app. If the SmartDrive MX2+ app has not been
previously paired to a SmartDrive, turning power assist ON will initiate the
pairing. If the SmartDrive MX2+ app has been previously paired to a
SmartDrive, pairing can be done in the Settings menu on the app.
Power Assist Activated
After successful pairing, the power assist is turned ON and the SmartDrive
MX2+ app is connected to the SmartDrive, the Indication will flash blue. When
the SmartDrive motor is driving, the Indication will be solid blue. The
Indication will flash red when the SmartDrive MX2+ App is trying to connect or
has lost wireless connection to
the SmartDrive. Whenever there is a change of state to the SmartDrive, you
will feel the vibration as an additional indication from your PushTracker E2.
When the power assist is ON and the SmartDrive motor is driving, the
SmartDrive MX2+ app will display your current speed. The Indication will light
up with various colors to notify you of the SmartDrive’s current state.
Additional detail/information that is helpful in explaining the different
features of the app and the SmartDrive is provided throughout the SmartDrive
MX2+ app [by clicking (i)]. Refer to the SmartDrive User’s Manual for its
operation information and instruction.
Companion App
PushTracker App
For the best experience with your SmartDrive and PushTracker E2, use the
PushTracker app on your PushTracker E2. This will allow you to track your
propulsion activity progress and more.
PushTracker
Maintenance
Inspection
Always inspect the PushTracker E2 for missing parts/damage prior to each use.
Cease use and contact Permobil [SmartDrive] / Max Mobility or your mobility
equipment dealer if you notice any of the following:
- Broken or cracked plastic
- Broken buckle or ripped bands
- Damaged display
Updates and Other Maintenance
Check regularly to ensure your device is running the latest versions, as
features are added and improvements are made.
Troubleshooting
Contact Permobil {SmartDrive] / Max Mobility or your mobility equipment dealer for any other issues that you experience with the device or app. It is strongly recommended to update the versions on your device to the latest version prior to any troubleshooting as your issue may have been resolved in later releases.
| Do not throw away the PushTracker E2. Please properly dispose of the
battery by recycling it at the end of its life or send it back to Permobil
[SmartDrive] / Max Mobility.|
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Warranty
Permobil [SmartDrive] / Max Mobility offers a 1-year warranty against
manufacturing defects. Permobil [SmartDrive] / Max Mobility’s obligation under
this warranty shall be limited to repairing or providing replacement of
part(s), which are found to be defective. Any part(s) of the system replaced
by us at our discretion shall be with a functionally operative part.
This warranty may be voided if 1) the product is not used according to
instructions given in this instruction manual, 2) defects were caused by
improper use as determined by the company personnel, 3) modification or
alteration of any nature is made in the electrical circuitry or physical
construction, or 4) defects are due to cause beyond control like lightening,
abnormal voltage or while in transit at the purchaser’s place of business.
Manufacturer’s Contact Information
European Commission (EC) Authorized Representative
Advena Ltd.
Tower Bus. Ctr., 2nd Floor
Tower Street
Swatar BKR 4013
Malta