Rexel Mercury REM820 Jam Free Shredder Instruction Manual

: June 5, 2024
: Rexel

Table of Contents

Rexel Mercury REM820 Jam Free Shredder
Introduction
Safety First
Speciﬁcations
Shredder Control Panel
Preparation before use
Installation
Troubleshooting
Waste Electrical and Electronic Equipment (WEEE)
Warranty
References
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Rexel Mercury REM820 Jam Free Shredder

Rexel-Mercury-REM820-Jam-Free-
Shredder-product

Introduction

Thank you for choosing this shredder from Rexel. We are sure it will serve you well, but please take a little time to read these instructions to ensure you get the best out of your machine.

Safety First

Ensure the machine is plugged into an easily accessible power outlet.
Please store this instruction manual in a safe place for future reference.
Please pay close attention to the safety symbols on the top of the shredder and operate the machine accordingly.
If the shredder needs cleaning, unplug the unit from the power socket and use a damp cloth. Do not use any cleaning products to clean the unit.
Do not position the unit near an object that radiates heat.
Do not place the unit in a damp environment.
Take care not to splash any liquid onto the machine.
Return the product and proof of purchase with receipt to the store at which it was purchased if…
- The power cable or plug is broken.
- The shredder doesn’t operate despite following the guidelines in the manual.
Make sure the power cable isn’t a trip hazard.
Please ensure the power supply is compatible with the requirements of the machine (220-240Vac 50-60Hz).
To avoid the risk of injury, do not open the machine’s casing to attempt a DIY repair. Any attempted repair by an unqualiﬁed person will invalidate the warranty.

DO NOT attempt to repair the shredder yourself.

KEEP OUT OF REACH OF CHILDREN.

Do not shred continuously for more than 10 minutes. When the motor has overheated, the thermal safety switch will start working automatically. If the thermal switch trips, do not use the machine for about 30 minutes while the thermal sensitive safety switch cools down so the shredder can be safely used again.
This machine is not a toy. Keep away from children and pets.
For indoor use only.
Never insert ﬁngers into the entry slot of the shredder.
Turn the power off immediately if your hair, tie, or sleeve becomes entangled in the shredder.
Empty the shredder bin when it is full otherwise the shredder’s performance will be adversely affected. Operating the shredder with a full shredder bin can result in paper jamming in the cutters, which will increase the machine’s noise level.
Do not force down shredder paper in the bin using your feet.

Speciﬁcations

Specifications

Shredder Control Panel

This means keeping children away from the shredder.
These means don’t reach into the feed opening of the cutting head. This could hurt you.
These means be careful of ties and other loose clothing which could become entangled in the cutting head.
This means be careful of loose jewelry which could become entangled in the cutting head.
This means you should be careful because long hair can become entangled in the cutting head. This could hurt you.
These means do not use aerosol sprays anywhere near the unit.
This means the shredder can accept small paperclips.
This means do not shred CDs in the main paper feed slot.
This means there is a paper jam (see Forward and Reverse section.
This means the shredder needs to cool down before the shredder can be used again.

Preparation before use

How to use the shredder correctly:

Take care not to insert ﬁngers, ties, or other objects into the entry slot of the shredder.
Try to avoid laminating materials, plastic bags, etc. from being passed through the shredder. This will prevent damage to the cutters.
Do not shred wet paper as it can tangle in the cutters.
Do not shred more than the stated sheet capacity in one pass.
Do not use the “REV”(reverse) function if it’s not necessary. Overuse of the “REV” function can result in shredded paper becoming jammed in the entry slot, which will adversely affect the performance of the shredder.

Installation

Position the basket into the shredder. Once the basket is correctly positioned in the machine, plug it into a standard AC outlet.

Correct operating procedure

Position the CD bin in place on top of the paper bin.
Insert the plug into the AC power socket.
Press the power switch at the side of the shredder to the ON (I) position.
When not in use, press the switch to the ‘O’ position (off position).

Auto shred and stop

Place the paper (ﬁg 4) or credit card/CD (ﬁg 5/6) into the center of the entry slot – shredding will start automatically.
Paper smaller than A4 in width should be placed in the middle of the entry slot to ensure the shredder works automatically.
The cutters will stop rotating automatically after ﬁnishing shredding
Do not shred more than the stated sheet capacity at a time.

Forward and reverse

In case of jammed paper, please follow the procedure below:

Check if the bin is too full of paper – the bin should be emptied regularly to avoid paper becoming jammed in the cutters.
Press the switch, and position, it to reverse the jammed paper.
If the paper is jammed to such an extent that it will not come out using the reverse function, press the switch alternately in the position. Don’t do this too quickly as this can damage the shredder.
WARNING – Do not under any circumstances use any metal objects (scissors, letter openers, etc.) in an attempt to clear the entry – this model has mains voltage inside the casing, which could cause serious injury.

Troubleshooting

If the paper shredder will not start, please check the following:

Is the machine plugged in correctly?
Is the switch pushed to the ON (I) position?
Is the machine jammed with paper?
Has the motor overheated?
Is the shredder bin fully pushed in?

This machine does not require lubricant. Acco Brands Europe accepts no liability for product performance or safety should any lubricant be used on any part(s) of this machine.

Waste Electrical and Electronic Equipment (WEEE)

At the end of its useful life, your product is considered to be WEEE. As such, it is important to note that: WEEE is not to be disposed of as unsorted municipal waste. It is to be collected separately such that it can be disassembled so its components and materials can be recycled, reused, and recovered (burned for energy content in the production of electricity). Public collection points have been set up by municipalities for the collection of WEEE, free of charge to you. Please return your WEEE to the collection facility nearest your home or ofﬁce. If you have difﬁculty locating a collection facility, the retailer that sold you the product should accept your WEEE. If you are no longer in contact with your retailer, please contact ACCO for assistance with this matter. Recycling of WEEE is geared toward protecting the environment, protecting human health, preserving raw materials, improving sustainable development, and ensuring a better supply of commodities in the European Union. This will be achieved by retrieving valuable secondary raw materials and reducing the disposal of waste. You can contribute to the success of these goals by returning your WEEE to a collection facility. Your product is marked with the WEEE symbol (wheelie bin with an X through it). This symbol is to inform you that the WEEE is not to be disposed of as unsorted municipal waste.

Warranty

ACCO Brands Europe (ACCO) warrants its products and their parts against defects in materials and workmanship under normal use for a period of 24 months from the original date of purchase. During this period we will repair or replace a defective product or part subject to the following warranty conditions:

The warranty applies only to defects in materials and workmanship under normal use and does not extend to damage to the Product or parts which result from:

the alteration, repair, modiﬁcation, or service carried out by anyone other than an authorized ACCO service center.
accident, neglect, abuse, or misuse owing to failure to comply with the normal operating procedures for a product of this type.

Register this product online at www.accobrands.com.

Depending on the diagnostics and the model type, we will either arrange a service call by an engineer or arrange with you to return the product to ACCO. ACCO will, at its discretion, in accordance with the law, either

repair the shredder using either new or refurbished parts or
replace the shredder with a new or refurbished shredder that is equivalent to the shredder being replaced.

Nothing in this Warranty shall have the effect of excluding the liability of ACCO in respect of death and personal injury caused by the negligence of ACCO. This Warranty is offered (subject to these terms and conditions) in addition to and does not affect, your statutory rights. If you experience a technical fault, please contact the ACCO customer helpdesk (see back cover).