CARRO Dimmable LED Indoor/Outdoor White Smart Ceiling Fan Installation Guide

CARRO Dimmable LED Indoor/Outdoor White Smart Ceiling Fan

SAFETY PRECAUTION

IMPORTANT: PLEASE READ BEFORE INSTALLATION:

1. Before you begin installing the fan, shut power offat the circuit breaker of the fuse box.

2. CAUTION: Read all instructions and safety information before installing your new fan. Review accompanying assembly diagrams.

3. Make sure that all electrical connections are in accordance with National Electrical Code, ANSI/NFPA 70 and local codes. Hire a licensed electrician if you are unfamiliar with installing electrical wiring.

4. Make sure the installation site you choose allows the fan blades to rotate without any obstructions.
   Allow a minimum clearance of 2.1m (7 feet) from the floor and 18 inches from the tip of the blades to the wall.

5. WARNING : To reduce the risk of fire, electric shock, or personal injury, mount to outlet box marked “Acceptable for Fan Support of 15.9 kg (35 Ibs) or less” and use mounting screws provided with the outlet box.

6. CAUTION: To reduce the risk of injury, use only the screws provided with the outlet box in conjunction with the lock washers provided with the fan.

7. The outlet box and support structure must be securely mounted and capable of reliably supporting a minimum of 35 pounds. Use only U.L. listed outlet boxes marked “Acceptable for Fan Support of 15.9 kg (35 Ibs) or less”.

8. After you install the fan, make sure that all mounting components are secured to prevent the fan from falling.

9. Do not insert anything into the fan blades while the fan is operating.

10. To change the direction of the rotation of the blades the fan must be in operation mode.

11. All set screws musst be checked and retightened where necessary before installation.

12. WARNING : To reduce the risk of personal injury, do not bend the blade bracket when installing the brackets, balancing the blades, or cleaning the fan. Do not insert foreign objects in between rotating fan bladees.

13. CAUTION: To reduce the risk of electric shock, disconnect the electrical supply circuit to the fan
    before installing light kit.

14. After making the wire connections, the wires should be spread apart with the grounded conductor
    and the equipment-grounding conductor on one side of the outlet box and the ungrounded
    conductor on the other side of the outlet box.

15. The splices after being made should be turned upward and pushed carefully up into the outlet
    box. Conductor wiring identified as grounded is to be connected to a grounded conductor of power
    supply. Conductor wiring identified as ungrounded conductor is to be connected to an ungrounded
    conductor. Conductor wiring identified for equipment grounding is to be connected to an equipment
    grounding conductor.

16. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
    WARNING: To reduce the risk of fire or electric shock, this fan must be installed with a general use, isolating wall control/switch.
    WARNING: To reduce the risk of fire or electric shock, do not use this fan with any solid-state speed control device.
    NOTE: The important safeguards and instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. It must be understood that common sense, caution and care are factors which cannot be built into this product. These factors must be supplied by the person (s) installing, caring for and operating the unit.

17. This product is suitable for use in damp locations.
    CAUTION: The light source is designed for this specific application and can overheat if serviced by untrained personnel. If any servicing is required, the product should be returned to an authorized service facility for examination or repair.

BEFORE YOU START

Contact a licensed electrician if you are uncomfortable performing electrical work. A licensed electrician must install the fan if required by Iocal code. Do not use the fan with a dimmer switch. Turn OFF power at breaker.

Tools and Materials Required

Product instruction

Installation

Disassembling the Motor Assembly
Take the motor assembly out of the box and then remove the light kit by rotating counterclockwise.
Save the light kit for later use.

Installing the Fan Blades

Align two blade holes with the screw holes of the motor head and fasten blades with the blade screws as shown in Fig 2.1.
Repeat for the remaining blades.
The installation of the blades is shown in the Fig 2.2.

Installing the Light Kit

1. Feed the light pin wire and the safety rope through center hole of the light kit. Rotate the light kit clockwise to lock the inner thread inside the middle hole of the light kit with the outer thread of the motor shaft.After that,one of four slots in the middle hole of the light kit should be aligned with the slot of the motor shaft.
2. Insert the light pin wire plug into the light kit terminal block. Join the half slot of light kit and half slot of motor shaft by tightening the light kit screw.

Attaching the Downrod

1. Assemble downrod as pictured in Fig.4.1.
2. Feed the motor pin wire and safety rope through the downrod. Install four downrod screws (in screw package), securely tightening down to ensure proper connection.(See Fig 4.2.1& 4.2.2)
   Slide the wiring cover down until it rests on top of the motor assembly. (See Fig 4.2.3)

Installing the Mounting Bracket

Install the mounting bracket to the ceiling box, as shown in Fig 5.1 below.Rotate the mounting bracket in different directions so that the bracket mounting holes match the screw holes of the ceiling box.
NOTE: This mounting bracket is a standard cable box. If the mounting bracket is installed at the outlet box, it should be installed on the outlet box with two screws matching the outlet box itself, as shown in Fig 5.1.
NOTE: DO NOT use plastic outlet box. Use only U.L.listed outlet boxes marked”Acceptable for Fan
Support of 15.9 kg (35 lbs ) or less”. This bracket can also be mounted to the wooden ceiling beam, and then the four ST5x24 screws can be used to lock the corresponding holes on the left and right sides of the bracket.
NOTE: The wooden ceiling beam must meet the tensile test of 30KG for installation, as shown in Fig 5.2. It is also possible to install the mounting bracket directly to the concrete ceiling and install four screws (not included) to the left and right corresponding holes of the bracket to lock the ceiling.

If you have an angled or vaulted ceiling: (Fig 5.3)

1. When installing the mounting bracket, the bracket groove is upward.
2. You will need a longer downrod.
3. The maximum angle is 27 degree.

Hanging Ceiling Fan & Installing Power Adapter & Wiring the Fan

WARNING: To reduce the risk of fire, electric shock or other personal injury, mount the fan only to an outlet box or supporting system marked acceptable for fan support and use the mounting screws provided with the outlet box.
WARNING: Check to see that all connections are tight, including ground, and there are no visible bare wires at the wire nuts (except for the ground wire).
WARNING: To reduce the risk of fire or electric shock, do not use this fan with any solid-state speed control device.
WARNING: To avoid any electrical shock, be sure electricity is turned off the main fuse box before wiring.
Install the ball end of the downrod into the opening of the mounting bracket. Rotate the downrod until the tab in the mounting bracket is seated in the slot in the downrod ball as shown in the enlarged image of Fig 6.1 Attach the other end of the safety rope to a safe place.
WARNING: The fan and/or downrod should not rotate in the mounting bracket if installed correctly. Failure to align the slot in the downrod ball with the tab on the mounting bracket may result in fan falling causing serious injury or death.

Slide the Adapter inside the bracket and connect the DC output wire connector plug of the adapter with the motor pin wire connector which through the downrod as shown in Fig 6.3. Make sure all wires are tucked in the canopy. Connect the input wires of the adapter to the supply wires.
IMPORTANT: After the connections have been made, the connected wires should be turned upward and pushed carefully up into the outlet box.
WARNING: Slide the adapter horizontally into the bracket in the direction of the arrow shown in Fig 6.2 below, and the flat side facing the ceiling. Note that the upper patterns of the mounting bracket correspond to the two sides of the adapter’s push-in.
NOTE: DO NOT stand upright (as shown in Fig 6.4) or place the adapter incorrectly(as shown in Fig 6.5) otherwise the adapter cannot be inserted into the bracket, which will affect the wiring.
NOTE: The Green/Yellow wire from bracket connects with the supply Ground wire using the wire nut. Connect the White wire of the Adapter to the supply White (Neutral) wire using a wire nut, connect the Black wire of the Adapter to the supply Black (Hot/Live) wire using a wire nut. Then hide them inside the ceiling. (Make sure all the wires are connected to the correct colors as shown in Fig 6.3)

Installing the Canopy

There are two kinds of canopies and two ways to install them. You may receive one of them. Please follow the below instructions before installation.

A: The screws of the mounting bracket are exposed.
Make sure all wires are tucked in the canopy. Raise the canopy to the mounting bracket, align the hole slots in the canopy with the two mounting bracket screws, then turn the canopy in the direction of the arrow in Fig A until the mounting brackets screws engage from the bigger slots of the canopy to the smaller ones. Then secure the canopy to the mounting bracket by tightening the screws.
B: The screws of the mounting bracket are not exposed.
Make sure all wires are tucked in the canopy. Raise the canopy to the mounting bracket, align the two screws into the slot inside the canopy, and rotate and twist the canopy to lock into place according to the direction symbol/arrow.

Installing the Light Shade

Align the light shade slot with the slot of light kit pan, and turn it clockwise to lock it tightly.
(See Fig8.1) The light shade installed. (See Fig 8.2)
WARNING: To prevent SERIOUS INJURY or DEATH, make sure that light shade is properly secured.Allow the light shade to cool completely before removing.

Power on

Installation is now complete. Turn on the power switch then observe whether the fan light is on.
Test and pair your fan immediately using the remote control.

Remote Control Operating Instructions

Pairing the Remote Control to Your Fan Power on the fan and pair the remote to the fan within 1 min. To pair remote to fan, press and hold button for 3 secs to pair remote to the fan. Successful pairing will trigger the fan light off.

Remote Control button definitions

Turns the fan off.
Switches between summer mode and winter mode.
Summer mode – (Counter-clockwise)
A downward airflow creates a cooling effect
Winter model – (Clockwise)
An upward airflow moves warm air away from the ceiling area and redistributes it around the living space.
Turns the fan on and decreases fan speed.
Turns the fan on and Increases fan speed.
Nature Switches the fan speed between nature mode and normal mode. Simulates a natural breeze,gentle enough not to disturb while you sleep.
Turns the lights on or off and RF pairing.
Note: Power on the fan and pair the remote to the fan within 1 min. To pair remote to fan, press and hold button for 3 secs to pair remote to the fan. Successful pairing will trigger the fan light off.
Switches between warm light and cool light. WIFI Troubleshooting.
Note:  Press/hold button for 5 sec. The fan will switch to AP Mode, then select
AP Mode on APP, follow the APP control instructions and enable fan Wi-Fi.
Press/Hold button to decrease the light intensity.
Press/Hold to button to increase the light intensity.

Warning: Do not expose the remote control to direct contact of water.

APP Control Connection

1. First download the free Carro Home app from the App Store or Google Play or scan the QR Code as below.
   Note: This ceiling fan needs to use 2.4Ghz wifi to work when you connecting the device, and after connecting it can use the 5Ghz or 2.4Ghz.

2. Open the Carro Home app to create your account. The account with “Carro Home” can be registered through E-mail or Mobile phone.

3. Connect the device to the Carro Home app (Four ways connection):

   • Press “+ button into the device list, then a window will pop up to show you some devices can be connected.

   • Click “Go to add” (If you click “Do not add” in mistake, please see “Do not add” steps).

   • Choose the device.

   • Connect to your home WIFI, then back to the app and wait for connecting
     “Do not add” steps:

   • Select “Electrical”(smart switch) or “Air Circulation”(smart ceiling fan) on the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan” and tap next.

   • Connect to your home WIFl and tap “Next” to wait for connecting.

4. Auto Scan (WIFI & Bluetooth on)

   • Press”+” button into the device list.
   • Tap “Auto Scan” on the top.
   • Wait for the device comes out and tap “Next”.
   • Press “+” button to add device
   • Connect to your home WIFI.
   • Wait for connecting.

5. WIFI connect-EZ Mode (WIFI on & Bluetooth off)

   • Press “+” button to select “Electrical”(smart switch) or “Air Circulation”(smart ceiling fan) on the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan” and tap next.
   • Connect to your home WIFI (Only for 2.4Ghz).
   •  EZ Mode is set as default, just tap “Next” button to wait for the connection to complete.

6. WIFl connect-AP Mode (WIFl on & Bluetooth off

   • Smart ceiling fan: Press and hold the WIFI button on the remote for 5 seconds into AP Mode.
     Smart switch: Press and hold the “OFF” button for 10 seconds till the indicator light blinking slowly to into AP Mode.

   • Press “+” button to select “Electrical”(smart switch) or “Air Circulation” (smart ceiling fan) on the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan” and tap next.

   • Connect to your home WIFI (Only for 2.4Ghz).

   • Choose AP Mode.

   • Press the “Next” button to go to connect the fan’s WIFI signal.

   • Choose the fan’s WIFI signal “CarroHome-XXXX” and then back to the app.

   • Wait for connecting.

7. Connect the device to Alexa:

   • Make sure you have connected the device to the app and working normally.
   • Open Alexa app, go to the skill to search “Carro Home”‘ skill.
   • Link the skill, log in with your Carro Home app account and password, then authorize and connect with Carro Home app.
   • Then the Alexa will find out the device automatically.

8. Connect the device to the Google Home

   • Make sure you have connected the device to the app and working normally.
   • Open Google Home app, Set up a device, choose “Works with Google”
   • Search “Carro Home”, log in with your Carro Home app account and password, then authorize and connect with Carro Home app.
   • Then the Google Assistant will find out the device automatically.

9. Connect the device to the Siri shortcuts

   • Make sure you have connected the device to the app and working in functional.
   • Tap “Smart” on the main menu.
   • Tap “+” button.
   • Tap “launch Tap To Run”.
   • Tap “Run the device”.
   • Choose the device you want to control by Siri.
   • Select the function you want to control by Siri.
   • Then save it.
   • Add to Siri, choose the scene you just made, Add to Siri .
   • Enter the sentence you want to say to make the device works, Add to Siri.

Basic product parameters

Care and cleaning

1. Check the support connections, brackets, and airfoil attachments twice a year. Make sure they are secure. Because of the fan’s natural movement, some connections may become loose over time. It is not necessary to remove the fan from the ceiling.

2. Clean your fan periodically. Use only a soft brush or lint-free ciloth to avoid scratching the finish.
   The plating is sealed with a lacquer to minimize discoloration or tarnishing.

3. (Optional) Apply a light coat of furniture polish to the wood blades.

4. (Optional) Cover small scratches with a light application of shoe polish.
   Do not:

5. Use water when cleaning. Water could damage the motor, or the wood, or possibly cause an
   electrical shock.

6. Apply oil to your fan or motor. The motor has permanently lubricated sealed ball bearings.
   Note: Power off the fan before product maintenance or cleaning the fan.

FCC Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules, These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not Occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
  WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Troubleshooting

Try these troubleshooting steps before contacting Customer Service. For additional operation, maintenance,
and troubleshooting information, please contact our customer service center.

Carro USA Inc.
1431 S.Baker Ave. Ontario CA 91761
Tel:888-253-2374
www.carrohome.com | [email protected]

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