FOREO LUNA 4 mini Dual-Sided Facial Cleansing Device Instruction Manual

LUNA 4 mini Dual-Sided Facial Cleansing Device
Instruction Manual

GETTING STARTED

Congratulations on acquiring your new LUNA™ 4 mini & joining millions worldwide who believe in smarter self-care.
Before you start enjoying your new life with sophisticated skincare technology & professional results in the comfort of your home, please take a few moments to carefully read this manual. Welcome to the future of skincare.
Please READ ALL INSTRUCTIONS BEFORE USE and utilize this product only for its intended use as described in this manual.
WARNING: NO MODIFICATION OF THIS EQUIPMENT IS ALLOWED.

LUNA™ 4 mini OVERVIEW

Meet LUNA™ 4 mini – the dual-sided facial cleansing skincare mini for max results. The ultra-hygienic, super-soft silicone combines with T-Sonic™ pulsations to remove  99.5% of dirt, oil, and makeup residue in 1 minute while enhancing the absorption of active ingredients. The ergonomic dual-sided brush features thinner touchpoints for larger facial areas, such as cheeks, on the front side, and thicker touchpoints at the back for precision cleansing of the oilier T-zone, ensuring a deep cleanse & freshness of all facial areas.

LUNA™ 4 mini also provides a Quick-press, 30-sec Glow Boost mode for deep exfoliation and an instant glow on those days when a minute just won’t do. Up to 500 uses per  USB charge, low-battery indicator light, and 100% waterproof sleek Swedish design make LUNA™ 4 mini the iconic mini essential in daily skincare rituals – at home & on the go – for glowing, fl awless results every time.

GETTING TO KNOW LUNA™ 4 mini

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INTERACTIVE FOREO APP
Control device settings and select your cleansing preferences| USB CABLE
Charge anytime, anywhere| TRAVEL POUCH
Conveniently store device for skincare on the go

UNLOCK YOUR DEVICE

Before first use, download the FOREO For You mobile app to unlock and register your device by following these simple steps;

1. Download the FOREO For You app on your mobile phone
2. Log in to your account or sign up for a new one
3. Add the device (on the top of your screen)
4. Choose device series
5. Press and hold the Power button to connect your device to the mobile app
6. Fill in the purchase information
   And your device is ready to use!

FOREO FOR YOU MOBILE APP

FOREO For You mobile app offers instructions on how to use and take care of your LUNA™ 4 mini. Use it to control settings, and find your device in case you’ve misplaced it.

SETTINGS
Set your preferences for Cleansing and Glow Boost modes, and the device will remember them for offline use;

• CLEANSING MODE: Adjust the cleansing duration up to 240s and up to 12 intensities of T-Sonic™ pulsations, separately for each quadrant of your face – both cheeks, forehead, and jaw.
• GLOW BOOST MODE: Choose between Low, Medium, or High intensity, and Constant or Pulse massage pattern.

Start Cleansing features the Mirror mode, which allows you to use your mobile device as a mirror while performing the cleansing.

HOW TO USE LUNA™ 4 mini

1. Remove all makeup, dampen skin and then apply FOREO cleanser to your face.
2. Press the power button once for cleansing mode or quick-press twice for glow boost mode.
3. Glide LUNA™ 4 mini’s touchpoints in circular motions over your face until the built-in timer turns the device off.
4. Rinse and pat your face dry.
   

NOTE: To keep your device in optimal condition, avoid using clay-based, silicone-based or grainy cleansers, exfoliators, or scrubs, as they may damage LUNA™ 4 mini’s soft silicone touchpoints. If the long silicone bristles become tangled, gently brush them in any direction to reset them to their normal position.

CLEANING YOUR LUNA™ 4 mini

Always clean LUNA™ 4 mini thoroughly after use. Wash the brush surface with water and soap, then rinse with warm water. Pat dry with a lint-free cloth or towel. After use,  we recommend spraying the device with FOREO Silicone Cleaning Spray and rinsing with warm water for optimal results.
NOTE: Never use cleaning products containing alcohol, petrol, or acetone, as they may irritate the skin and damage the silicone.

COMPLEMENTARY PRODUCTS

Micro-Foam Cleanser
This creamy cleanser transforms into delicate micro-bubbles that lift impurities from deep within pores, gently purify skin, and remove excess oil. Its special formula, containing skin-replenishing amino acids and vitamin E, helps moisturize and protect your skin so it’s left feeling soft and looking vibrant.
DERMATOLOGIST TESTED – FRAGRANCE-FREE – VEGAN – CRUELTY-FREE

IMPORTANT

FOR OPTIMUM SAFETY:

• If you have a skin condition or any medical concerns, please consult a dermatologist before use.
• Cleansing with LUNA™ 4 mini should be comfortable – if you experience discomfort, discontinue use immediately and consult a physician.
• Exercise particular care when cleansing the under-eye regions and do not bring the device into contact with the eyelids or eyes themselves.
• For reasons of hygiene, we do not recommend sharing your LUNA™ 4 mini with anyone else.
• Avoid leaving your LUNA™ 4 mini in direct sunlight and never expose it to extreme heat or boiling water.
• Close supervision is necessary when this device is used by, on, or near children and those with reduced physical and mental abilities.
• Discontinue use if this product appears damaged in any way. This product contains no serviceable parts.
• Given the efficiency of the FOREO cleansing routine, we recommend that you do not use LUNA™ 4 mini for more than 3 minutes at a time.
• Use this device only for its intended use as described in this manual. If you do not find the answer to your specific question, or if you have any other questions regarding  the device’s operation, please visit www.foreo.com

WARNING

• Those with a lack of experience and knowledge should be given supervision or instruction concerning the use of this device in a safe way and understand the hazards involved.
• Children should not play with this device or clean the device without supervision.
• This device must only be supplied at SELV.
• Users must follow the instructions in this manual regarding the charging of the device.
• The battery of this device must be removed before the device is disposed of.
• The device must be disconnected from the main circuit (see battery removal section) when removing the battery.
• The battery is to be disposed of in a safe manner.

TROUBLESHOOTING

PRECAUTIONS TO BE TAKEN IN THE EVENT OF CHANGES IN THE PERFORMANCE OF LUNA™ 4 mini.
If LUNA™ 4 mini is not activated when pressing the center button:

• Battery is dead, Recharge using a USB charging cable for up to 2 hours until fully charged, and then restart your device by holding down the power button.
  If LUNA™ 4 mini cannot be switched off and/or interface buttons do not respond:

• The microprocessor is temporarily malfunctioning. Press and hold the power button to restart the device.
  If LUNA™  4 mini won’t sync to the FOREO app:

• Switch your Bluetooth off and then on again to try reconnecting.

• Close the FOREO app and then reopen it to start the process.

WARRANTY TERMS & CONDITIONS

REGISTER WARRANTY
To activate your 2-Year Limited Warranty register through the FOREO app, or visit foreo.com/product-registration for more information.
2-YEAR LIMITED WARRANTY
FOREO warrants this device for a period of TWO (2) YEARS (except in countries where national law requires a longer minimum guarantee) after the original date of purchase against defects due to faulty workmanship or materials arising from normal use of the device. The warranty covers working parts that affect the function of the device. It does  NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse, or neglect. Any attempt to open or take apart the device (or its accessories) will void the warranty.
If you discover a defect and notify FOREO during the warranty period, FOREO will, at its discretion, replace the device free of charge. Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period.
To claim your warranty, you must log in to your account at www.foreo.com and select the option to make a warranty claim. Shipping costs are non-refundable. This undertaking is in addition to your statutory rights as a consumer and does not affect those rights in any way.

DISPOSAL INFORMATION
Disposal of old electronic equipment (applicable in the EU and other European countries with separate waste collection systems).

The crossed-out dustbin symbol indicates that this device should not be treated as household waste, but rather be brought to the appropriate collection point for the recycling of electrical and electronic equipment. By ensuring this device is disposed of correctly, you will help prevent the potential negative consequences for the environment and human health which could be caused by inappropriate waste handling of the product. The recycling of materials will also help conserve natural resources.
For more information about the recycling of your device, please contact your local household waste disposal service or your place of purchase.

BATTERY REMOVAL
NOTE: This process is not reversible. Opening the device will void its warranty. This action must only be undertaken when the device is ready to be disposed of.
Because this device contains a lithium-ion battery, the battery must be removed before disposal and should not be thrown away with household waste. To remove the battery,  open the inner plastic shell after removing the silicone outer layer and remove the battery to be disposed of in accordance with your local environmental regulations. Wear gloves during this process for your safety. Detailed visual instructions are provided below. 

SPECIFICATIONS

MATERIALS: Body-safe silicone & ABS plastic
COLOR: Lavender, Peach Perfect, Arctic Blue, Coral
SIZE: 807838mm
WEIGHT: 87g
BATTERY: Li-ion 520mAh 3.7V
USAGE: Up to 500
STANDBY: 90 days
FREQUENCY: 100 Hz
MAX NOISE LEVEL: <50dB
INTERFACE: 1-button
DISCLAIMER: Users of this device do so at their own risk. Neither FOREO nor its retailers assume any responsibility or liability for any injuries or damages, physical or otherwise, resulting, directly or indirectly, from the use of this device.
Further, FOREO reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
RF EXPOSURE STATEMENT: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s). Operation is  subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

FREQUENTLY ASKED QUESTIONS BASICS

1. WHAT SHOULD I DO AFTER I RECEIVE MY LUNA™ 4 mini DEVICE?
   Congratulations on discovering smarter skincare! First things first – download the FOREO For You app for free to unlock and register your device.

2. WHAT COMES WITH MY LUNA™ 4 mini DEVICE?
   1 LUNA ™ 4 mini Device, 1 USB Charging Cable, 1 User Manual, 1 Quick Start Guide, & 1 Travel Pouch.

3. HOW DO I TURN MY LUNA™ 4 mini DEVICE ON  AND OFF?
   Press the power button on your LUNA™ 4 mini device to turn it on, and press it again to turn off the device.
   After completing a pre-set routine, the device will turn off automatically.

4. MY DEVICE IS NOT ACTIVATED WHEN PRESSING THE POWER BUTTON.
   The battery is dead. Recharge using a USB charging cable until fully charged and then restart your device by holding down the power button.

5. HOW DO I CHARGE MY LUNA™ 4 mini?
   LUNA™ 4 mini is USB-rechargeable, with a 2-hour charge delivering up to 500 uses (based on a 1-minute treatment time per use). The USB charging cable is provided with the device.

6. WHY DOESN’T MY CHARGER GO ALL THE WAY IN?
   The charging cable for your LUNA™ 4 mini is not supposed to go all the way into the device. It is completely normal for it to stick out a bit from the device.

7. MY CHARGE DIDN’T LAST 500 USES.
   500 uses refer to 500 minutes, so the duration of the charge depends on how often and for how long the device is used.

8. IS THE CHARGING POINT ON LUNA™ 4 mini WATERPROOF?
   Yes, the charging point is waterproof which means you can safely use the device in the shower. Make sure the device is completely dry before charging and do not use it while charging. Once you are done using your device, store it in a dry area. Do not leave the device submerged in water.

THE APP

1. WHY DO I HAVE TO DOWNLOAD THE APP BEFORE USING LUNA™ 4 mini All app-enabled FOREO products need to be activated and unlocked via the  FOREO For You App the first time they turn them on. This helps us protect against fake/copied FOREO products, and it makes it easier to register the warranty and protect your investment.

2. HOW DO I PAIR MY LUNA™ 4 mini DEVICE WITH THE FOREO APP?
   Download the FOREO For You app to your smartphone or tablet and turn on Bluetooth. Press the universal button on your device once to turn it on. A blinking white light indicates your device is in pairing mode. Follow the instructions in the app to register and pair your LUNA™ 4 mini device.

3. DOES LUNA™ 4 mini WORK WITHOUT THE APP?
   Yes! The App helps you manage your device settings, but you can use LUNA™ 4 mini manually. Simply press the power button to turn on the device for cleansing mode, or double press it to activate the Glow Boost mode.

4. I CAN’T REGISTER MY DEVICE OR MY DEVICE KEEPS DISCONNECTING. WHAT SHOULD I DO?
   Follow the steps to troubleshoot the FOREO For You application:

1. Delete and reinstall the application – perhaps the application simply needs to be updated
2. Ensure that your mobile’s operating system has been updated to the latest version (ensure that your mobile phone is running the latest software update)
3. After deleting and reinstalling the application, make sure to restart your phone
4. Delete your phone’s cookies and cache memory
5. Ensure that your device is fully charged and that your Bluetooth is turned on

USING LUNA™ 4 mini

1. HOW OFTEN CAN I USE MY LUNA™ 4 mini DEVICE?
   LUNA™ 4 mini devices are safe and gentle enough to use every day, either morning or night. We recommend using your LUNA™ 4 mini any time your skin needs a  deeper cleanse.

2. HOW LONG CAN I USE IT PER DAY?
   Given the efficiency of cleansing, we recommend that you do not use LUNA™ 4 mini for more than 3 minutes per day.

3. CAN I SHARE MY LUNA™ 4 mini WITH OTHER PEOPLE, SUCH AS FAMILY MEMBERS?
   For hygiene reasons, we do not recommend sharing your LUNA™ 4 mini with anyone else.

4. CAN LUNA™ 4 mini BE USED FOR REMOVING MAKEUP?
   All make-up should be removed before doing the cleansing routine with any of our devices.

5. HOW HARD SHOULD I PRESS WHEN I MOVE MY LUNA™ 4 mini?
   There is no need to use any pressure when using LUNA™ 4 mini. Gently cleanse your face using circular movements on the cheeks and forehead, gliding up and down the nose.

6. CAN I USE FOREO LUNA™ 4 mini AROUND THE EYE AREA?
   Yes, you can use your LUNA™ 4 mini around the eye area. When doing so, please exercise particular care in the under-eye regions and do not bring the device into contact with the eyelids or eyes themselves.

7. WHAT KIND OF FACIAL CLEANSER CAN I USE?
   You can use the cleanser of your preference as long as it does not contain an ingredient that can damage the silicone of your device. Please avoid using clay-based, silicone-based or grainy cleansers, exfoliators, or scrubs, as they may damage the device’s soft silicone touchpoints. For best results, we recommend using FOREO MicroFoam
   Cleanser.

8. CAN I USE LUNA™ 4 mini IF I HAVE SKIN CONDITIONS SUCH AS ECZEMA OR IF I HAVE HAD A COSMETIC PROCEDURE SUCH AS BOTOX?
   We suggest that anyone who suffers from a serious skin condition or has undergone a cosmetic procedure consults their physician or skincare professional before using the device.

9. CAN I USE MY LUNA™ 4 mini DURING PREGNANCY?
   Yes, LUNA™ 4 mini is safe to use while pregnant or breastfeeding.

THE LUNA™ 4 mini DEVICE

1. HOW DO I ADJUST THE INTENSITY OF THE T-SONIC™ PULSATIONS?
   LUNA™ 4 mini is designed with 12 different cleansing intensities for your selection, you need to connect your device to the FOREO app via Bluetooth to adjust and select your preferred user setting.

2. WHAT IS THE GLOW BOOST MODE?
   Get more out of your cleansing with the improved Glow Boost Mode. Constant T-Sonic™ pulsations will cleanse your skin thoroughly, while the Pulsed pattern helps boost microcirculation, relax muscle tension points, and improve lymphatic drainage.

3. HOW DO I CHANGE THE MODES
   By pressing the power button your device will automatically activate the cleansing mode. To activate the Glow Boost Mode, quickly double-press the power button.

4. WHAT ARE THE DIFFERENCES BETWEEN THE LUNA™ 4 mini AND LUNA™ mini 3 LUNA™ 4 mini features softer silicone and improved Glow Boost Mode?

©2022 FOREO AB. ALL RIGHTS RESERVED.
US DISTR.: FOREO INC., 1525 E PAMA LANE, LAS VEGAS, NV 89119, USA.
AUS DISTR.: 6 PROHASKY STREET, PORT MELBOURNE, VIC, 3207 AUSTRALIA.
DESIGNED AND DEVELOPED BY FOREO SWEDEN.
MANUFACTURED FOR FOREO AB.
WWW.FOREO.COM

References

• Product Registration | FOREO
• FOREO Sweden l Pro-level Skincare and Oral Care

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