FOREO LUNA mini 3 Smart Facial Cleansing Massager Mint User Manual

June 4, 2024
FOREO

FOREO LUNA mini 3 Smart Facial Cleansing Massager Mint User Manual
FOREO LUNA mini 3 Smart Facial Cleansing Massager Mint

GETTING STARTED

Congratulations on taking the first step toward discovering smarter skincare by acquiring LUNA™ mini 3. Before you begin to enjoy all the benefits of sophisticated skincare technology in the comfort of your home, please take a few moments to carefully read the instructions in this manual.

Please READ ALL INSTRUCTIONS BEFORE USE and utilize this product only for its intended use as described in this manual.

  WARNING: NO MODIFICATION OF THIS EQUIPMENT IS ALLOWED.

LUNA™ mini? 3 OVERVIEW

Upgrade your post-workout skincare routine with LUNA™ mini 3. Featuring extra- gentle silicone touchpoints and 8,000 T-Sonic pulsations per minute at 12 intensities, this ultra-hygienic cleansing device expertly lifts away dirt, oil and sweat for a fresh, healthy glow. Perfect for an active lifestyle, this gym bag-friendly device offers a 30- second glow boost mode for fast yet gentle facial cleansing, and a cute, compact design ideal for skincare on-the- go.

GETTING TO KNOW LUNA™ mini 3

Product Overview

NTERACTIVE FOREO APP
Controls device settings and adjusts cleansing intensities.

USB CABLE
Charge anytime, anywhere

TRAVEL POUCH
Stylishly protects device for skincare anywhere.

UNLOCK YOUR DEVICE

Before first use, download the FOREO For You mobile app to unlock and register your device. Follow these simple steps;

  1. Download the FOREO For You app on your mobile phone
  2. Log in to your account or sign up for a new one
  3. Add device (on the top of your screen)
  4. Choose device series
  5. Press and hold the Power button to connect your device to the mobile app
  6. Fill in the purchase information And your device is ready to use!
    QR code

FOREO FOR YOU MOBILE APP

FOREO For You mobile app offers instructions on how to use and take care of your LUNA™ mini 3, control settings, access video-guided routines, and find your device in case you’ve misplaced it.

SETTINGS
Set your preferences for Cleansing and Glow Boost modes, and device will remember them for offline use;

  • CLEANSING MODE: Adjust the cleansing duration up to 240s and up to 12 intensities of T-sonic™ pulsations, separately for each quadrant of your face – both cheeks, forehead, and jaw.
  • GLOW BOOST MODE: Choose between Low, Medium, or High intensity of T-sonic™ pulsations.

Start Cleansing features the Mirror mode, which allows you to use your mobile device as a mirror while performing the cleansing.

IMPORTANT
FOR OPTIMUM SAFETY:

  • If you have a skin condition or any medical concerns, please consult a physician before use.
  • Cleansing with LUNA™ mini 3 should be comfortable – if you experience discomfort, discontinue use immediately and consult a physician.
  • Exercise particular care when cleansing the under-eye regions and do not bring the device into contact with the eyelids or eyes themselves.
  • For reasons of hygiene, we do not recommend sharing your LUNA™ mini 3 with anyone else.
  • Avoid leaving your LUNA™ mini 3 in direct sunlight and never expose it to extreme heat or boiling water.
  • This device should only be operated by children 8 years and above.
  • Close supervision is necessary when this device is used by, on, or near children, as well as those with reduced physical and mental abilities.
  • Discontinue use if this product appears damaged in any way. This product contains no serviceable parts.
  • Given the efficiency of the FOREO cleansing routine, we recommend that you do not use LUNA™ mini 3 for more than 3 minutes at a time.
  • Use this device only for its intended use as described in this manual. If you do not find the answer to your specific question, or if you have any other questions regarding the device’s operation, please visit foreo.com/support.

WARNING:

  • Those with lack of experience and knowledge should be given supervision or instruction concerning use of this device in a safe way and understand the hazards involved.
  • Children should not play with this device or clean the device without supervision.
  • This device must only be supplied at SELV.
  • Users must follow instructions in this manual regarding charging of the device and follow these instructions.
  • The battery of this device must be removed before the device is disposed of.
  • The device must be disconnected from the main circuit (see battery removal section) when removing the battery.
  • The battery is to be disposed of in a safe manner.

HOW TO USE LUNA™ mini 3

  1. Remove all makeup, dampen skin and then apply your FOREO Micro-Foam Cleanser.
    Press universal button once for cleansing mode or quick-press twice for glow boost mode.*

  2. Cleanse using circular movements on cheeks and forehead, gliding up and down the nose.

  3. Press and hold button for 3 seconds to turn off device.

  4. Rinse and pat your face dry.
    Device will automatically switch off after 30 seconds in glow boost mode.
    Using instruction

CLEANING YOUR DEVICE

Always clean your device thoroughly after use. Wash the brush surface with water and soap, then rinse with warm water. Avoid using clay-based, silicone- based or grainy cleansers, exfoliators or scrubs, as they may damage the device’s soft silicone touch points. Pat dry with a lint-free cloth or towel. After use, we recommend spraying the device with FOREO Silicone Cleaning Spray and rinsing with warm water for optimal results.

NOTE: Never use cleaning products containing alcohol, petrol or acetone, as they may irritate the skin and
damage the silicone.

COMPLEMENTARY PRODUCTS

Micro-Foam Cleanser
This creamy cleanser transforms into delicate micro-bubbles that lift impurities from deep within pores, gently purify skin, and remove excess oil. Its special formula, containing skin-replenishing amino acids and vitamin E, helps moisturize and protect your skin so it’s left feeling soft and looking vibrant.

DERMATOLOGIST TESTED – FRAGRANCE-FREE – VEGAN – CRUELTY-FREE

TROUBLESHOOTING

PRECAUTIONS TO BE TAKEN IN THE EVENT OF CHANGES IN THE PERFORMANCE OF LUNA™ mini 3.

If LUNA™ mini 3 is not activated when pressing the center button:

  • If LUNA™ mini 3 is not activated when pressing the center button:

  • Battery is empty. Recharge using USB charging cable for 1.5 hours until fully charged and then restart your device by holding down the power button.
    If LUNA™ mini 3 cannot be switched off and/or interface buttons do not respond:

  • Microprocessor is temporarily malfunctioning. Press and hold the power button to restart the device.
    If LUNA™ mini 3 won’t sync to the FOREO app:

  • Ensure that your device is fully charged and that your Bluetooth is turned on.

  • Switch your Bluetooth off and then on again to try reconnecting.

  • Close the FOREO app and then reopen it to start the process over.

  • Delete and reinstall the application – perhaps the application simply needs to be updated.

  • After deleting and reinstalling the application, make sure to restart your phone.

  • Delete your phone’s cookies and cache memory

  • Ensure that your mobile’s operating system has been updated to the latest version.

WARRANTY TERMS & CONDITIONS

REGISTER WARRANTY

To activate your 2-Year Limited Warranty register through the FOREO app, or visit foreo.com/product-registration for more information.

2-YEAR LIMITED WARRANTY
FOREO warrants this device for a period of TWO (2) YEARS (except in countries where national law requires longer minimum guarantee) after the original date of purchase against defects due to faulty workmanship or materials arising from Normal Use of the device. The warranty covers working parts that affect the function of the device. It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the warranty.

If you discover a defect and notify FOREO during the warranty period, FOREO will, at its discretion, replace the device free of charge. Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period.

To claim your warranty, you must log in to your account at www.foreo.com and then select the option to make a warranty claim. Shipping costs are nonrefundable. This undertaking is in addition to your statutory rights as a consumer and does not affect those rights in any way.

DISPOSAL INFORMATION

Disposal of old electronic equipment (applicable in the EU and other European countries with separate waste collection systems).
Disposal Icons

The crossed-out dustbin symbol indicates that this device should not be treated as household waste, but rather be brought to the appropriate collection point for recycling of electrical and electronic equipment. By ensuring this device is disposed of correctly, you will help prevent the potential negative consequences for the environment and human health which could be caused by inappropriate waste handling of the product. The recycling of materials will also help conserve natural resources.

For more information about the recycling of your device, please contact your local household waste disposal service or your place of purchase.

BATTERY REMOVAL

NOTE: This process is not reversible. Opening the device will void its warranty. This action must only be undertaken when the device is ready to be disposed of.

Because this device contains a lithium-ion battery, the battery must be removed before disposal and should not be thrown away with household waste. To remove the battery, open the inner plastic shell after removing silicone outer layer and remove the battery to be disposed of in accordance with your local environmental regulations. Wear gloves during this process for your safety. Detailed visual instructions are provided below:
Battery Removal

SPECIFICATIONS

  • MATERIALS: Body-safe silicone & ABS plastic
  • COLOR: Mint/Fuchsia/Midnight/Pearl Pink/
  • Sunflower Yellow
  • SIZE: 80 x 78 x 38 mm
  • WEIGHT: 87g
  • BATTERY: Li-ion 530mAh 3.7V
  • USAGE: Up to 400 uses
  • STANDBY: 90 days
  • FREQUENCY: 100 Hz
  • MAX NOISE LEVEL: <50dB
  • INTERFACE: 1- button

Disclaimer

Users of this device do so at their own risk. Neither FOREO nor its retailers assume any responsibility or liability for any injuries or damages, physical or otherwise, resulting, directly or indirectly, from the use of this device. Further, FOREO reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

RF exposure statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiver.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the operator or an experienced radio/TV technician for help.

FREQUENTLY ASKED QUESTIONS

BASICS
  1. WHAT SHOULD I DO AFTER I RECEIVE MY LUNA™ mini 3 DEVICE?
    Congratulations on discovering smarter skincare! First things first – download the FOREO For You app for free to unlock and register your device.

  2. WHAT COMES WITH MY LUNA™ mini 3 DEVICE?
    1 LUNA™ mini 3 Device, 1 USB Charging Cable, 1 User Manual, 1 Quick Start Guide, & 1 Travel Pouch.

  3. HOW DO I TURN MY LUNA™ mini 3 DEVICE ON AND OFF?
    Press the power button on your LUNA™ mini 3 device to turn it on, and hold it for 3 seconds to turn off the device.
    After completing a pre-set routine, the device will turn off automatically.

  4. MY DEVICE IS NOT ACTIVATED WHEN PRESSING THE POWER BUTTON?
    The battery is dead. Recharge using a USB charging cable until fully charged and then restart your device by holding down the power button.

  5. HOW DO I CHARGE MY LUNA™ mini 3?
    LUNA™ mini 3 is USB-rechargeable, with a 1.5-hour charge delivering up to 400 uses (based on a 1-minute treatment time per use). The USB charging cable is provided with the device.

  6. WHY DOESN’T MY CHARGER GO ALL THE WAY IN?
    The charging cable for your LUNA™ mini 3 is not supposed to go all the way into the device. It is completely normal for it to stick out a bit from the device.

  7. MY CHARGE DIDN’T LAST 400 USES.
    400 uses refer to 400 minutes, so the duration of the charge depends on how often and for how long the device is used.

  8. IS THE CHARGING POINT ON LUNA™ mini 3 WATERPROOF?
    Yes, the charging point is waterproof which means you can safely use the device in the shower. Make sure the device is completely dry before charging and do not use it while charging. Once you are done using your device, store it in a dry area. Do not leave the device submerged in water.
    THE APP

  9. WHY DO I HAVE TO DOWNLOAD THE APP BEFORE USING LUNA™ mini 3?
    All app-enabled FOREO products need to be activated and unlocked via the FOREO For You App the first time they turn them on. This helps us protect against fake/copied FOREO products, and it makes it easier to register the warranty and protect your investment.

  10. HOW DO I PAIR MY LUNA™ mini 3 DEVICE WITH THE FOREO APP?
    Download the FOREO For You app to your smartphone or tablet and turn on Bluetooth. Press the universal button on your device once to turn it on. A blinking white light indicates your device is in pairing mode. Follow the instructions in the app to register and pair your LUNA™ mini 3 device.

  11. DOES LUNA™ mini 3 WORK WITHOUT THE APP?
    Yes! The App helps you manage your device settings, but you can use LUNA™ mini 3 manually. Simply press the power button to start the cleansing mode, and quickly double-press it to access the Glow Boost mode.

  12. I CAN’T REGISTER MY DEVICE OR MY DEVICE KEEPS DISCONNECTING. WHAT SHOULD I DO?
    Follow the steps to troubleshoot the FOREO For You application:

  13. Delete and reinstall the application – perhaps the application simply needs to be updated

  14. Ensure that your mobile’s operating system has been updated to the latest version (ensure that your mobile phone is running the latest software update)

  15. After deleting and reinstalling the application, make sure to restart your phone

  16. Delete your phone’s cookies and cache memory

  17. Ensure that your device is fully charged and that your Bluetooth is turned on
    USING LUNA™ mini 3

  18. HOW OFTEN CAN I USE MY LUNA™ mini 3 DEVICE?
    LUNA™ mini 3 devices are safe and gentle enough to use every day, either morning or night. We recommend using your LUNA™ mini 3 any time your skin needs a deeper cleanse.

  19. HOW LONG CAN I USE IT PER DAY?
    Given the efficiency of cleansing, we recommend that you do not use LUNA™ mini 3 for more than 3 minutes per day.

  20. CAN I SHARE MY LUNA™ mini 3 WITH OTHER PEOPLE, SUCH AS FAMILY MEMBERS?
    For hygiene reasons, we do not recommend sharing your LUNA™ mini 3 with anyone else.

  21. CAN LUNA™ mini 3 BE USED FOR REMOVING MAKEUP?
    All make-up should be removed before doing the cleansing routine with any of our devices.

  22. HOW HARD SHOULD I PRESS WHEN I MOVE MY LUNA™ mini 3?
    There is no need to use any pressure when using LUNA™ mini 3. Gently cleanse your face using circular movements on the cheeks and forehead, gliding up and down the nose.

  23. CAN I USE FOREO LUNA™ mini 3 AROUND THE EYE AREA?
    Yes, you can use your LUNA™ mini 3 around the eye area. When doing so, please exercise particular care in the undereye regions and do not bring the device into contact with the eyelids or eyes themselves.

  24. WHAT KIND OF FACIAL CLEANSER CAN I USE?
    You can use the cleanser of your preference as long as it does not contain an ingredient that can damage the silicone of your device. Please avoid using clay-based, silicone-based or grainy cleansers, exfoliators, or scrubs, as they may damage the device’s soft silicone touchpoints. For best results, we recommend using FOREO Micro-Foam Cleanser.

  25. CAN I USE LUNA™ mini 3 IF I HAVE SKIN CONDITIONS SUCH AS ECZEMA OR IF I HAVE HAD A COSMETIC PROCEDURE SUCH AS BOTOX?
    We suggest that anyone who suffers from a serious skin condition or has undergone a cosmetic procedure consults their physician or skincare professional before using the device.

  26. CAN I USE MY LUNA™ mini 3 DURING PREGNANCY?
    Yes, LUNA™ mini 3 is safe to use while pregnant or breastfeeding.
    THE LUNA™ mini 3 DEVICE

  27. HOW DO I ADJUST THE INTENSITY OF THE T-SONIC™ PULSATIONS?
    LUNA™ mini 3 is designed with 12 different cleansing intensities for your selection, you need to connect your device to the FOREO app via Bluetooth to adjust and select your preferred user setting.

  28. HOW DO I ACCESS THE GLOW BOOST MODE?
    Simply double-press the power button to activate the Glow Boost mode. To select your preferred settings, connect your device to the FOREO app via Bluetooth and choose between Low, Medium, or High intensity of T-sonic™ pulsations.

  29. WHAT ARE THE DIFFERENCES BETWEEN THE SIDES OF LUNA™ mini 3 BRUSH HEAD?
    LUNA™ mini 3 has a 2-zone brush head- one side with thin bristles for sensitive to normal skin, and another side with thicker bristles for oilier parts of your face such as the T-zone.

  30. WHAT ARE THE DIFFERENCES BETWEEN THE LUNA™ mini 3 AND LUNA™ mini 2?
    Both devices are amazing at lifting away dirt, oil, and excess sebum with a 1-minute cleansing routine while offering firming facial massages that leave the skin smoother and younger-looking. The main differences between both devices are:

    • LUNA™ mini 3 features 12 intensity levels of T-Sonic™ pulsations; LUNA™ mini 2 features 8.
    • LUNA™ mini 3 is app-connected, so you can set up and save your personalized cleansing routine; plus, it also features the Mirror mode, which allows you to use your mobile device as a mirror while performing the cleansing. You can also track down your LUNA™ mini 3 by going to the “Find my device” section on your device’s index page.
    • The silicone bristles of LUNA™ mini 3 are 30% longer and 25% softer than the ones in LUNA™ mini 2.
    • LUNA™ mini 3 offers a battery autonomy of up to 400 one-minute uses; LUNA™ mini 2 offers up to 300 oneminute uses.
  31. WHAT IS THE DIFFERENCE BETWEEN LUNA™ mini 3 AND LUNA™ 3?
    LUNA™ 3 and LUNA™ mini 3 are our smart devices that can be used with the app.

    • LUNA™ 3 is bigger in size than LUNA™ mini 3. It comes in 3 different colors, each designed for a specific skin type: blue for combination skin, purple for sensitive skin, and pink for normal skin. LUNA™ mini 3 comes in different colors, but they all have the same 2-zone brush suitable for all skin types. The brush on the front of the device is for sensitive to normal skin, and the brush on the back is for oilier parts of your face such as the T-zone.
    • LUNA™ 3 has a side for firming massages, while LUNA™ mini 3 has both sides with silicone bristles for cleansing.
    • LUNA™ 3 has 16 intensity options and will last up to 650 uses on a single charge while LUNA™ mini 3 has 12 intensities and will last up to 400 uses on a single charge.

Contact Us

©2022 FOREO AB. ALL RIGHTS RESERVED.
EU DISTR.: FOREO AB, KARLAVÄGEN 41, 114 31 STOCKHOLM, SWEDEN.
US DISTR.: FOREO INC., 1525 E PAMA LANE, LAS VEGAS, NV 89119, USA.
AUS DISTR.: 6 PROHASKY STREET, PORT MELBOURNE, VIC, 3207 AUSTRALIA.
DESIGNED AND DEVELOPED BY FOREO SWEDEN.
MANUFACTURED FOR FOREO AB.

References

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