SUNBELT Client License Manager 2.5.1 Software Installation Guide

: June 4, 2024
: SUNBELT

Table of Contents

Supported Platforms
Requirements
Installation
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Client License Manager 2.5.1
Installation Guide

Supported Platforms

Operating systems (x64 only)| • Microsoft Windows 10
• Microsoft Windows Server 2016
• Microsoft Windows Server 2019
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Limited support| The following operating systems are not officially supported but compatibility is known from past experience. It is used at its own risk because only limited support can be provided.
• Microsoft Windows Server 2008 R2 SP1 or newer
• Microsoft Windows 7 SP 1
• Microsoft Windows 8, 8.1
• Microsoft Windows Server 2012
• Microsoft Windows Server 2012 R2
Virtual platforms| • Microsoft Windows 10 Pro Hyper-V
• Windows Server 2019 Hyper-V
• VMware ESXi 6.5, 6.7
• VMware Workstation 16.1.0
• Citrix XenServer 8.0
• PARALLELS
• Oracle VirtualBox 6.1
Cloud environments| • Google Cloud
• Microsoft Azure
• Amazon EC2

Requirements

For all license models| • Administrator rights
• The following URLs need to be accessible:
o FNO services: https://clm.leica-geosystems.com/flexnet/services
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Floating license model only| • The client system must have a CLM version smaller or equal to the one on the server.
• The following ports must be open to communicate with the license server. Firewall rules are created automatically when you install CLM, the user should make sure that these ports are not blocked by the system or network administrators.
o TCP 27010, for lgs.exe (Vendor Daemon)
o All TCP 27000 – 27009 range, for lmgrd.exe (Flexera Services)

Installation

| Before starting the installation, all Flexera-enabled applications need to be closed. Otherwise, a pop-up will notify you if there are running applications that must be closed.
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Components| The following components will be installed:

• CLM License Manager
• Flexera Activation Services for 32 and 64 bits
• NET Framework 4.5.1
• Microsoft Visual C++ 2015 Redistributable 14.0.24212 (32 and 64)

Silent mode (Advanced)| Open a command line prompt and type: start /wait clm_package_x.x.x.x.exe /s [/log ] [/xmllog=”PathToXmlLogFile”] [ROOTPATH=”PathToInstallFolder”] The installation is skipped if the same version of CLM is already installed.

Command line arguments

Command	Description
/s	Specifies the silent mode operation
log	Optional silent mode argument.

Indicates the file where the installer logs will be saved.
By default, the installation logs will be saved in c:\Users\[username]\AppData\Local\Temp\CLM Package*.
XML
log=”PathTo XmlLogFile”| Optional silent mode argument.
Indicates the file where the XML installation log will be saved.
The intention of the file is to have a machine-readable status of the CLM installation. By default the file will be saved in c:\Users\[user_name]\AppData\Local\Temp\ClmInstallationLog.XML. The file contains the following schema:

Code from the “Error codes” table Human readable message similar with “User action” one from the “Error codes” table Populated with a list of blocking processes only if error 15618 is returned **ROOT PATH** **=** **”path to Install Folder”]**| Install on a different path.

Error codes

Error code	Comment	User Action
0	Success	–
1	OS not supported or Reboot pending	Consult the log files to check

the actual error.
1223| Installation canceled by the user| –
1265| The newer version is already installed| A newer version of the CLM Package is already installed.
| | Downgrading is not possible. Please uninstall CLM Package first.
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1603| Failed| –
1638| The upgrade is not supported| Refer to “4 Upgrade”.
1639| Invalid command line| Check the command line parameters.
3010| Reboot is required| A reboot is needed before starting to use CLM.
1641,

350

| Reboot is pending| The computer needs to be restarted due to a prerequisite. The installer will automatically continue after the restart.
15618| Applications that block the installation are in use| Make sure that all the applications that use Flexera are closed.
You can find which application needs to be closed in the installation logs with the tag “Close applications before continuing”.

Upgrade

Upgrade| The upgrade is possible only from CLM version 1.3.xxxx. If you have older CLM versions, please uninstall them before running the installer.
The upgrade process does not affect the installed licenses, their state is preserved.
This means that you don’t need to rehost the licenses if you want to continue using them on the same system.
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Uninstall

Uninstall| The uninstall process does not affect the installed licenses. If you later decide to install CLM, the licenses’ state will be preserved.
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