Travel Buggy 8255872002239 Foldable Power Chair User Manual

Travel Buggy 8255872002239 Foldable Power Chair
User Manual

CAUTION: Read all precautions and instructions in this manual before using this equipment. Improper use or maintenance can void the warranty. Keep this manual for future reference. 2
NOTICES
Thank you for choosing VISTA by Travel Buggy, a convenient to use and foldable power chair.
It is important to read through this manual before operating your VISTA to become familiar with its features as well as its limitations and safety information
You will find the operation and care of your VISTA very simple and easy, but should you have any questions please contact Travel Buggy
OUR CUSTOMER HOTLINE
1.888.56.BUGGY (Canada) 1.855.56.BUGGY (USA) EMAIL contact@travelbuggy.com
DISCLAIMER: The notes, warnings, and cautions contained within the manual and marked by the triangular Caution Symbol should  be given special care. Users should also pay special attention to information marked in this manual beginning with NOTICE. Travel Buggy, its affiliates, and partners cannot be held responsible for personal injury or property damage resulting from the unsafe or improper operation or maintenance of the VISTA Power Wheelchair. As part of our ongoing product improvement initiative, Travel Buggy reserves the right to change specifications and design without notice. As a result, there may be minor differences between your VISTA and the photos, illustrations, and instructions in this manual.

SAFETY INFORMATION

• DO make certain that the seat is in a locked position when you are operating your VISTA
• DO reduce your VISTA’s speed when you are driving around a corner
• DO proceed with caution as you approach the downgrade of a ramp or other incline and when driving near a raised surface or unprotected ledges and drop-offs (curbs, porches, stairs, etc.)
• DO avoid exposure to rain, snow, ice, salt, or standing water whenever possible
• DO maintain and store in a clean and dry condition
• DO keep your hands away from the tires when driving. Be aware that loose-fitting clothing can become caught in drive tires
• DO keep tools and other metal objects away from battery terminals. Contact with tools can cause electrical shock
• DO follow the recommended weight capacity (330 lbs / 150 kg)
• DO follow the recommended incline slope rating (12 degrees / 20% slope)
• DO check the battery charge to ensure there is enough charge to get to your destination before using.
• DO ensure your VISTA’s power is OFF when entering and exiting the power wheelchair
• DO NOT drive your VISTA across the side of a hill or diagonally up or down a hill, and do not stop (if possible) while driving up or down an incline
• DO NOT operate your new VISTA for the first time without completely reading and understanding the owner’s manual
• DO NOT carry additional passengers on your VISTA
• DO NOT use your VISTA as a seat in a moving vehicle
• DO NOT allow unsupervised children to play near the power wheelchair
• DO NOT operate your VISTA while under the influence of alcohol, as this may impair your ability to drive safely
• DO NOT sit in the VISTA while in a moving vehicle, an accident or sudden stop may cause you to be thrown from the power wheelchair
• ALL servicing must be performed by qualified personnel only. Unauthorized modifications to a power wheelchair, its power system, or its control system may compromise the performance and safety of the system. UNDER NO CIRCUMSTANCES should you attempt any repair or service that is not covered in this manual.
• ALWAYS ensure all safety warning labels are in place and legible.

WARNING: The operator should read all of the warning signs and instructions here and on the power wheelchair before use.
WARNING: Always protect the battery from freezing temperatures and never charge a frozen battery. This will damage the battery and may cause personal injury. Attempting to charge a battery in freezing conditions does not prevent a battery from freezing.
WARNING: You should not operate your power chair on public streets and roadways. Be aware that it may be difficult for traffic to see you when you are seated in your power wheelchair. Obey all local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed with extreme caution.

BATTERY SAFETY INFORMATION

WHEN USING THE BATTERY

1. Lithium-ion battery packs may get hot, explode or ignite and cause serious injury if exposed to abuse conditions. Be sure to follow the safety warnings listed below:
   · DO NOT place the battery near fire or heat the battery
   · DO NOT install the battery backward so the polarity is reversed
   · DO NOT connect the positive and negative terminal of the battery to each other with any metal object (such as a wire)
   · DO NOT carry or store the battery together with necklaces, hairpins, or other metal objects
   · DO NOT pierce the battery with nails strike the battery with a hammer, step on the battery or otherwise subject it to strong impacts or shocks
   · DO NO solder directly onto the battery
   · DO NOT expose the battery to water or salt water, or allow the battery to get wet

2. DO NOT disassemble or modify the battery. The battery contains safety and protection devices, which if damaged, may cause the battery to generate heat, explode or ignite

3. DO NOT place the battery in or near the fire, on stoves or other high-temperature locations. Do not place the battery in direct sunlight, or use or store battery inside cars in hot weather. Doing so may cause the battery to generate heat, explode or ignite. Using the battery in this manner may also result in a loss of performance and a shortened life expectancy.

4. If the device is to be used by children, the caregiver should explain the contents of this document to the children and provide adequate supervision to ensure the device is being used appropriately

5. When the battery is worn out, insulate the terminals with adhesive tape or similar materials before disposal

6. Immediately discontinue use of the battery if, while using, charging or storing the battery, the battery emits an unusual smell, feels hot, changes color, or shape, or appears abnormal in any way. Contact Travel Buggy if any of these problems are observed

7. DO NOT place battery in microwave over, high-pressure containers or on induction cookware

CHARGING PRECAUTIONS

1. BE SURE to follow the warnings listed below while charging the battery. Failure to do so may cause the battery to become hot, explode or ignite and cause serious injury.
   · When charging the battery, ONLY USE THE SPECIFIED CHARGER PROVIDED WITH THE PRODUCT
   · DO NOT attach the battery to a power supply plug or directly to a car’s cigarette lighter
   · DO NOT place the battery in or near fire, or in direct sunlight. Heating the battery can damage the safety circuitry, which can cause additional heating, rupture or ignition of the battery

2. DO NOT continue charging the battery if it does not recharge in the timelines specified in the operating manual

3. THE TEMPERATURE range over which a battery can be charged is 0°C to 45°C (32°F to 113°F). Charging the battery at temperatures outside of that range may cause severe damage to the battery or reduce battery life expectancy

WHEN DISCHARGING THE BATTERY

1. DO NOT discharge the battery using any other device except for the specified device. When the battery is used in devices other than the
   specified device, it may damage the battery or reduce its life expectancy. If the device causes abnormal current flow, it may cause the battery to become hot, explode or ignite and cause serious injury.

2. THE TEMPERATURE range over which the battery can be discharged is -20°C to 60°C (-4°F to 140°F). The use of the battery outside this temperature range may damage the performance of the battery or may reduce its life expectancy.

SPECIFICATIONS

SPECIFICATIONS

PERFORMANCE SPECIFICATIONS

DRIVING RANGE: 11.5 MI / 18.5 KM
MAXIMUM SPEED: 4.5 MPH / 7 KPH
DRIVE SYSTEM: TWO MOTOR DRIVE SYSTEM
MOTOR TYPE: 180 WATT BRUSHLESS
INCLINE CAPABILITY: 12° / 21.3%
TURNING RADIUS: 33”
STOPPING DISTANCE: 5 FT (AT FULL SPEED)
OBSTACLE CLEARANCE: 2”
BRAKING SYSTEM: ELECTROMAGNETIC
MAX WEIGHT CAPACITY: 300 LBS
DIMENSIONAL SPECIFICATIONS
UNFOLDED DIMENSIONS: 43” L X 24” W X 38.5” H
CHAIR GROSS WEIGHT : 55 LBS
CHAIR NET WEIGHT: 50 LBS (NO BATTERY)
SEAT CUSHION SIZE: 17.5” (W) X 17” (D)
FOLDED DIMENSIONS: 31.5” L X 24” W X 13” H
SEATING WIDTH: STANDARD 19”, OPTIONAL 21.5”
FRONT WHEEL DIAMETER: 8”
REAR WHEEL DIAMETER: 12”
FLOOR TO SEAT HEIGHT: 20”
BACK SUPPORT HEIGHT: 19”
OTHER SPECIFICATIONS
BATTERY TYPE: LITHIUM-ION (24V X 11AH)
BATTERY PROVIDED: ONE (1)
BATTERY WATT HOUR: 264 WH (AIRLINE APPROVED)
BATTERY CHARGE CYCLES : ~1000 TIRES: NON-PUNCTURE
CHARGING TIME: 4 TO 6 HOURS
CHARGER INPUT: 100-240V, 50/60HZ (INTERNATIONAL)
CHARGER OUTPUT: 29.4V 2.0A
LAP BELT: PROVIDED
HORN: BUILT-IN

UNBOXING

• Open the top of the box as received and remove the foam lid inside the package
• To remove the power chair, orientate the box such that when it is laid down on the ground the padded bar is at the top and the footplate is at the bottom
• Grab the padded bar at the top and begin to pull your Travel Buggy out horizontally parallel with the ground.
• Locate the components provided with your power wheelchair

NOTICE: Lithium battery will be charged and may already be installed when it arrives. 9

UNFOLDING

• Lay VISTA on a flat on the ground as illustrated above

• Hold the handle and pull up the chair while pressing the edge of the seat to open similar to a lawn chair.

• Continue to unfold the power chair until it is in fully expanded seating position.

• Press down on the lock mechanism to secure the seat back into position.

NOTICE: Failure to utilize the seat back lock may result in injury while driving. 10

FOLDING

• Pull up the seat back lock mechanism to release the chair for folding

• Pressing down on the top of the seat back, begin folding the power chair towards the ground

• Fold the footrest into the power chair before continuing the folding process

• The power chair is now completely folded. VISTA can also be folded on to its rear wheels and stands on its own for greater convenience.

SETUP

• Locate the joystick controller.

• Slide the joystick controller into the armrest tube (image 1). The length of the joystick controller can be adjusted for comfort before or after securing

• Secure the latch once the joystick is inserted to the desired length (image 2)

• Align the arrows of the joystick connection cables and press them together to plug the joystick controller in (image 3)

• Rotate the coupling over the connection point to secure the connection point (image 4)

• Locate the red connection points at the rear of the chair and connect the points together as shown in image 4

• This connection will connect the battery power to the control system

• Adjust the footrest to the desired length by pressing down on the center button as shown in image 5

• Pull the footrest into one of three locking positions (image 6)

NOTICE: Make sure the battery is connected to the system or the chair will not work (image 4)

• Before sitting in the Power Chair, be sure the power button is OFF and the rear brake levers are in the DOWN (locked) position
• VISTA offers the user 2 optional entry alternatives, direct front entry or side entry
• If you prefer a front entry, we recommend flipping up the footplate to create an easier sitting experience
• DO NOT step on the footplate when entering or exiting the VISTA as it may cause the power chair to move in an unsafe manner

To enter on the side press down on the arms release button as shown in image

1. Raise the armrest back and away. When seated, lower the armrest back into position and ensure it is locked.

• The joystick can be positioned on the left or right arm rest
• To change the joystick position, first, remove the joystick by performing the opposite sequence of the steps above
• Move the power cable to the opposite side and re-fasten with plastic ties, be sure the cable is not interfering with the folding or movement of the Power Chair
• Connect the joystick

CONTROLLER

Speed Control
+ INCREASE SPEED Press the PLUS + button to increase the speed
- DECREASE SPEED Press the MINUS button to decrease the speed
5-Speed Control Lights
SPEED CONTROL LIMITS
1-Light On 0.5 MPH
2-Lights On 1 MPH
3-Lights On 2 MPH
4-Lights On 3 MPH All
5-Lights On 4 MPH
Power ON/OFF
POWER ON/OFF
Press the RED button to turn ON/OFF the power chair
Battery Indicator Lights
There are a total of 5 battery power indicator lights: 1 Green, 3 Yellow, and 1 Red. From right to left, the lights will disappear as the battery drains indicating the amount of charge remaining. Recharge at any point before the last Red light disappears, indicating a fully depleted battery.

• VISTA Power Chair has an easy-to-use 360-degree joystick controller featuring multiple speeds and a battery life indicator
• Take some time in a safe, controlled environment to learn the operation of the controller, the speed, and the maneuverability of the VISTA
• Be sure to adjust the speed depending on your environment and while turning
• To slow down, slowly bring the joystick back toward the initial position.
• To stop, just bring the joystick back to the initial position
• Use extra care when you drive the VISTA in reverse

FREEWHEEL MODE

• In order to have a caregiver push the VISTA, it must be put in Free Wheel mode

• This mode disengages the drive mechanism to the wheels, making them free to push manually

• To put the VISTA in Free Wheel Mode, come to a full stop and turn OFF the power on the controller.

• Push UP on the two black levers located on each rear wheel as shown

• To re-engage the chair for POWER mode, press the levers down.

NOTICE: If the chair beeps and won’t move, there is a good chance the motors remain in FREE WHEEL mode. Refer to the TROUBLESHOOTING section for more details.

TRANSPORTING

• Turn OFF your VISTA power wheelchair

• Unlock the frame latch (1) while simultaneously beginning the folding process

• Continue the folding process by holding one hand beneath the seat frame and another on the top bar (2), similar to a lawn chair

• Once folded, the power chair can balance on its rear wheels (3)

• VISTA can be pulled utilizing the top of the seat bar and rolling on the anti-tip wheels as shown in image 4

• To load the VISTA power chair into the back of a vehicle for transport we recommend utilizing the back of the vehicle as leverage

• Position the power chair against the car as indicated in Image 1 (Note: we recommend a blanket to reduce scratching of the vehicle)

• Grasp the rear wheels (Image 2)

• Lift against the back of the vehicle, leveraging the power wheelchair into the trunk of the vehicle (Image 3)

• Push the VISTA into the desired position within the vehicle (Image 4)

WARNING: Never transport the VISTA in a tie down system, as the VISTA is not compatible with them. Never sit in the VISTA and be transported in a moving vehicle. Do not place the folded VISTA in the front seat with the driver where it could move or slide.

BATTERY MAINTENANCE

Lithium-Ion rechargeable batteries require routine maintenance and care in their use and handling. Read and follow the guidelines in this document to safely use a Lithium-Ion batteries and achieve the maximum battery life span.

OVERVIEW
Do not leave the battery unused for extended periods of time, either in the product or in storage. When a battery has been unused for 6 months, check the charge status and charge or dispose of the battery as appropriate.
The typical estimated life of a lithium-ion battery is about three years or ~1000 charge cycles, whichever occurs first. One charge cycle is a period of use from fully charged, to fully discharged, and fully recharged again. Use a three-year life expectancy for batteries that do not run through complete charge cycles.
Rechargeable Lithium-Ion battery have a limited life and will gradually lose their capacity to hold a charge. This loss of capacity (aging) is irreversible. As the battery loses capacity, the length of time it will power the product (run time) decreases.
Lithium-Ion batteries continue to slowly discharge (self-discharge) when not in use or while in storage. Routinely check the battery’s charge status.
Use only the provided battery(s) in your product.
Use only the provided charger to charge your battery(s).

BATTERY MAINTENANCE
Observe and note the run time that a new fully-charged battery provides for powering your product. Use this new battery run time as a basis to compare run times for older batteries. The run time of your battery will vary depending on the product’s configuration and the applications that you run.
Routinely check the battery’s charge status.
Carefully monitor batteries that are approaching the end of their estimated life.
Consider replacing the battery with a new one if you note either of the following conditions:

• The battery run time drops below about 80% of the original run time.
• The battery charge time increases significantly.

If a battery is stored or otherwise unused for an extended period, be sure to follow the storage instructions in this document. If you do not follow the instructions, and the battery has no charge remaining when you check it, consider it to be damaged. Do not attempt to recharge it or to use it. Replace it with a new battery.
CHARGING
Always follow the charging instructions provided with your product. Refer to your product’s user manual and/or online help for detailed information about charging its battery.
Use only the provided charger to charge your battery.
NOTE: When you troubleshoot battery issues for dual battery configurations, test one battery and one battery slot at a time. A defective battery can prevent the battery in the opposite slot from charging, leaving you with two uncharged batteries.

STORAGE

• Charge or discharge the battery to approximately 50% of capacity before storage.
• Charge the battery to approximately 50% of capacity at least once every six months.
• Remove the battery and store it separately from the product.
• Store the battery at temperatures between 5 °C and 20 °C (41 °F and 68 °F).

HANDLING PRECAUTIONS

• Do not disassemble, crush, or puncture a battery.
• Do not short the external contacts on a battery.
• Do not expose a battery to fire or water.
• Do not expose a battery to temperatures above 60 °C (140 °F).
• Keep the battery away from children.
• Avoid exposing the battery to excessive shock or vibration.
• Do not use a damaged battery.
• If a battery pack has leaking fluids, do not touch any fluids.
• Dispose of a leaking battery pack (see Disposal and Recycling in this document).
• In case of eye contact with fluid, do not rub your eyes. Immediately flush eyes thoroughly with water for at least 15 minutes, lifting upper and lower lids, until no evidence of the fluid remains. Seek medical attention.
• Immediately discontinue use of the battery if, while using, charging or storing the battery, the battery emits an unusual smell, feels hot, changes color, or shape, or appears abnormal in any way. Contact Travel Buggy if any of these problems are observed

TRANSPORTATION

• Always check all applicable local, national, and international regulations before transporting a Lithium-Ion battery.
• Transporting end-of-life, damaged, or the recalled battery may, in certain cases, be specifically limited or prohibited.

DISPOSAL AND RECYCLING

• Lithium-Ion batteries are subject to disposal and recycling regulations that vary by country and region. Always check and follow your applicable regulations before disposing of any battery. Contact Rechargeable Battery Recycling Corporation (www.rbrc.org) for U.S.A. and Canada, or your local battery recycling organization.
• Many countries prohibit the disposal of waste electronic equipment in standard waste receptacles.
• Place only discharged battery in a battery collection container. Use electrical tape or other approved covering over the battery connection points to prevent short circuits.

NOTE: The battery self-discharge during storage. Higher temperatures (above 20 °C or 68 °F) reduce the battery storage life.

CHARGING

Onboard Charging

Offboard Charging

• THERE IS NO NEED TO CHARGE THE Battery UPON ARRIVAL
• Your VISTA will arrive with fully charged battery

ONBOARD CHARGING (PREFERRED METHOD)

• Turn OFF the power to the VISTA
• Connect the charger (DC male) to the controller port (DC female)
• Connect the input plug of the charger with your local power source
• Check on the charger brick that the light is yellow (charging)

OFFBOARD CHARGING

• Turn OFF the power to the VISTA
• Disconnect and remove the battery from below power chair
• Connect the pigtail (DC female) to the charger (DC male)
• Connect the charger/pigtail (XLR male) to the battery charging port (XLR female)
• Connect the input plug of the charger with your local power source.
• Please ensure the charger and battery are on a flat surface and keep in a well-ventilated area
• Ensure that the battery is reconnected correctly prior to driving

WARNING: TO REDUCE THE RISK OF INJURY, CHARGE THE LITHIUM-ION PROVIDED BATTERY ONLY WITH PROVIDED LITHIUM-ION BATTERY CHARGER. Other types of chargers may cause the battery to generate heat, explode or ignite potentially causing personal injury or damage. 20

CHARGING

• When charging the indicator light on the power charger brick is yellow

• After 4 to 6 hours of charging (depending on the remaining battery power quantity), the indicator lights change from red to green, which means the battery is fully charged

• To check your battery charge, unplug the charger from the joystick and turn ON the joystick controller power

• There are a total of 5 battery power indicator lights, 1 green, 3 yellow and 1 red

• From right to left the lights will begin to disappear as the battery(s) drain indicating the amount of charge remaining

• Recharge at any point before the last RED light disappears indicating a fully depleted battery(s)

WARNING: DO NOT charge the battery for greater than 8 hours, this will significantly reduce the longevity of the lithium-ion battery and be of harm to the user.
WARNING: The battery charger brick may get very hot (up to 60 degrees) this is a normal operation, please be careful when handling the battery charger.
WARNING: Check the battery charge indicator prior to driving the power chair to ensure there is enough charge to reach your destination.

MAINTENANCE, CARE, TROUBLESHOOTING

It is important to perform regular maintenance of your VISTA for longevity and warranty eligibility. Even a little cleaning now and again will go a long way to keeping your device looking and functioning like new.
Certified repair shops with trained professionals who specialize in Power Chairs and scooters will be qualified to perform the service and maintenance on your VISTA Power Chair should it be required. Please be sure to keep a log of the service and maintenance performed. Your shop or technician may require parts, which Travel Buggy has available.
We recommend you inspect your VISTA two to three times per year in the following areas:

• Frame: tighten loose screws as necessary using the tool kit included with your VISTA.
• Wheels: make sure they rotate easily.
• Significant resistance may require new bearings.
• Armrests: look for excessive wear or if they are loose.

Replacement parts and more major maintenance issues should be done by a professional. We do not recommend that you do intense types of maintenance work to the VISTA yourself.
LUBRICATION

• According to use condition, please clean or lubricate the front axle, rear axle, front fork and rotating parts after 180 days
• Molybdenum disulfide grease is recommended
• Your VISTA power wheelchair has electric hub motors that do not require lubrication, please do not lubricate the motors

Question| Possible Causes| Answer|
---|---|---|---
Why is there NO POWER to the VISTA?| • Controller system power is not connected.
• Controller system CPU and joystick are not connected.
• Battery power is too low.| • Connect the Battery.
• Ensure all connections between Joystick,
CPU and Battery are securely tightened.
• Charge the Battery.|
Why does my power chair beep
and not move?| • Freewheel mode engaged
• Other error code| • Ensure the rear motor switches are in POWER mode, rear wheels should be locked
• Contact Travel Buggy if other error code
present|

LIMITED WARRANTY

The purchaser of this product is entitled to a limited warranty as offered by Travel Buggy and its affiliates on the following components and timeframes from the date of purchase:
5-YEAR WARRANTY – Main Frame
2 YEAR WARRANTY – Motor, Control System (CPU)
1 YEAR WARRANTY – Battery/Cables
90 DAY LIMITED WARRANTY – On the wearing parts, such as the tires, armrest padding, joystick button covers, controls knobs
30 DAY LIMITED WARRANTY – Soft goods, such as seat cushion and backrest padding.
This warranty is valid for the replacement of dysfunctional parts only. Any parts under warranty will be replaced and shipped to your door. Any service and labor fees, if applicable, to replace parts under warranty must be paid by the user.
Due to its straightforward design, most parts can be easily exchanged by the end user without a professional service tech required. However, it is always recommended you seek professional help for maintenance and service, to make sure the work is done properly. The warranty only covers NONDELIBERATE Damage.
The warranty does not cover:

• Products damaged by user negligence.
• Products were damaged accidentally.
• Products were damaged intentionally.
• Products that have been subjected to negligence.
• Products that have been subjected to abuse.
• Products that have been improperly stored.
• Products that have been improperly handled.
• Products that have been improperly operated.
• Products that have experienced general misuse.
• Products that have been modified in an unauthorized, unapproved way.

Warranty is non-transferable and only valid for the original wheelchair purchaser.
Travel Buggy will, at its sole discretion, replace any warrantable item that fails within the warranty period.

CONTACT & SUPPORT

You will find the operation and care of your VISTA very simple and easy, but should you have any questions please contact Travel Buggy.
OUR CUSTOMER HOTLINE
1.888.56.BUGGY (Canada) 1.855.56.BUGGY (USA)
EMAIL contact@travelbuggy.com
Additional images and videos are available on our website.
OUR WEBSITE www.travelbuggy.com

www.travelbuggy.com

References

• Call2Recycle | Leading the Charge For Battery Recycling
• Travel Buggy Canada | Foldable Power Wheelchair

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