Travel Buggy DASH Ultra Lite Power Chair User Manual

June 17, 2024
Travel Buggy

Travel Buggy DASH Ultra Lite Power Chair

Travel Buggy DASH Ultra Lite Power Chair

CAUTION : Read all precautions and instructions in this manual before using this equipment. Improper use or maintenance can void the warranty. Keep this manual for future reference.

NOTICES

Thank you for choosing DASH Ultra Lite by Travel Buggy, a convenient to use and foldable power chair.

It is important to read through this manual before operating your DASH Ultra Lite to become familiar with its features as well as its limitations and safety information

You will find the operation and care of your DASH Ultra Lite very simple and easy, but should you have any questions please contact Travel Buggy

OUR CUSTOMER HOTLINE
1.888.56.BUGGY (Canada)
1.855.56.BUGGY (USA)

EMAIL
contact@travelbuggy.com

Travel Buggy DASH Ultra Lite Power Chair

DISCLAIMER:

The notes, warnings, and cautions contained within the manual and marked by the triangular Caution Symbol should be given special care. Users should also pay special attention to information marked in this manual beginning with NOTICE.

Travel Buggy, its affiliates and partners cannot be held responsible for personal injury or property damage resulting from the unsafe or improper operation or maintenance of the DASH Ultra Lite Power Wheelchair.

As part of our ongoing product improvement initiative, Travel Buggy reserves the right to change specifications and design without notice. As a result, there may be minor differences between your DASH Ultra Lite and the photos, illustrations and instructions in this manual.

SAFETY INFORMATION

  • DO make certain that the seat is in a locked position when you are operating your DASH Ultra Lite
  • DO reduce your DASH’s speed when you are driving around a corner
  • DO proceed with caution as you approach the downgrade of a ramp or other incline and when driving near a raised surface or unprotected ledges and drop offs (curbs, porches, stairs, etc.)
  • DO avoid exposure to rain, snow, ice, salt, or standing water whenever possible
  • DO maintain and store in a clean and dry condition
  • DO keep your hands away from the tires when driving. Be aware that loose fitting clothing can become caught in drive tires
  • DO keep tools and other metal objects away from battery terminals. Contact with tools can cause electrical shock
  • DO follow the recommended weight capacity (265 lbs / 120 kg)
  • DO follow the recommended incline slope rating (9 degrees / 15.9%)
  • DO check the battery charge to ensure there is enough charge to get to your destination before using.
  • DO ensure your DASH Ultra Lite’s power is OFF when entering and exiting the power wheelchair
  • DO NOT drive your DASH Ultra Lite across the side of a hill or diagonally up or down a hill, and do not stop (if possible) while driving up or down an incline
  • DO NOT operate your new DASH Ultra Lite for the first time without completely reading and understanding the owner’s manual
  • DO NOT carry additional passengers on your DASH Ultra Lite
  • DO NOT use your DASH Ultra Lite as a seat in a moving vehicle
  • DO NOT allow unsupervised children to play near the power wheelchair
  • DO NOT operate your DASH while under the influence of alcohol, as this may impair your ability to drive safely
  • DO NOT sit in the DASH while in a moving vehicle, an accident or sudden stop may cause you to be thrown from the power wheelchair
  • ALL servicing must be performed by qualified personnel only. Unauthorized modifications to power wheelchair, its power system or its control system may compromise the performance and safety of the system. UNDER NO CIRCUMSTANCES should you attempt any repair or service that is not covered in this manual.
  • ALWAYS ensure all safety warning labels are in place and legible.

WARNING: The operator should read all of the warnings signs and instructions here and on the power wheelchair before use.
WARNING: You should not operate your power chair on public streets and roadways. Be aware that it may be difficult for traffic to see you when you are seated on your power wheelchair. Obey all local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed with extreme caution.

BATTERY SAFETY INFORMATION

WHEN USING THE BATTERY

  1. Lithium-ion battery packs may get hot, explode or ignite and cause serious injury if exposed to abuse conditions. Be sure to follow the safety warnings listed below:
    • DO NOT place the battery near fire or heat the battery
    • DO NOT install the battery backwards so the polarity is reversed
    • DO NOT connect the positive and negative terminal of the battery to each other with any metal object (such as a wire)
    • DO NOT carry or store the battery together with necklaces, hairpins, or other metal objects
    • DO NOT pierce the battery with nails strike the battery with a hammer, step on the battery or otherwise subject it to strong impacts or shocks
    • DO NO solder directly onto the battery
    • DO NOT expose battery to water or salt water, or allow the battery to get wet
  2. DO NOT disassemble or modify the battery. The battery contains safety and protection devices, which if damaged, may cause the battery to generate heat, explode or ignite
  3. DO NOT place the battery in or near fire, on stoves or other high temperature locations. Do not place the battery indirect sunlight, or use or store battery inside cars in hot weather. Doing so may cause the battery to generate heat, explode or ignite. Using the battery in this manner may also result in a loss of performance and a shortened life expectancy.
  4. If the device is to be used by children, the caregiver should explain the contents of this document to the children and provide adequate supervision to ensure the device is being used appropriately
  5. When the battery is worn out, insulate the terminals with adhesive tape or similar materials before disposal
  6. Immediately discontinue use of the battery if, while using, charging or storing the battery, the battery emits an unusual smell, feels hot, changes color, or shape, or appears abnormal in any way. Contact the Fire Department if any of these problems are observed
  7. DO NOT place battery in microwave over, high pressure containers or on induction cookware

CHARGING PRECAUTIONS

  1. BE SURE to follow the warnings listed below while charging the battery.
    Failure to do so may cause the battery to become hot, explode or ignite and cause serious injury.

    • When charging the battery, ONLY USE THE SPECIFIED CHARGER PROVIDED WITH THE PRODUCT
    • DO NOT attach the battery to a power supply plug or directly to a car’s cigarette lighter
    • DO NOT place the battery in or near fire, or in direct sunlight. Heating the battery can damage the safety circuitry, which can cause additional heating, rupture or ignition of the battery
  2. DO NOT continue charging the battery if it does not recharge in the timelines specified in the operating manual

  3. THE TEMPERATURE range over which a battery can be charged is 0°C to 45°C (32°F to 113°F). Charging the battery at temperatures outside of that range may cause severe damage to the battery or reduce battery life expectancy

    • Always protect battery from freezing temperatures and never charge a frozen battery. This will damage the battery and may cause personal injury. Attempting to charge a battery in freezing conditions does not prevent a battery from freezing.

WHEN DISCHARGING THE BATTERY

  1. DO NOT discharge the battery using any other device except for the specified device. When the battery is used in devices other than the specified device, it may damage the battery or reduce its life expectancy. If the device causes abnormal current flow, it may cause the battery to become hot, explode or ignite and cause serious injury.
  2. THE TEMPERATURE range over which the battery can be discharged is -20°C to 60°C (-4°F to 140°F). Use of the battery outside this temperature range may damage the performance of the battery or may reduce its life expectancy.

SPECIFICATIONS

Specifications

Dimensions

Dimensions

PERFORMANCE SPECIFICATIONS

DRIVING RANGE: 9.5 MI / 15 KM
MAXIMUM SPEED: 4.5 MPH / 7 KPH
DRIVE SYSTEM: TWO MOTOR DRIVE SYSTEM
MOTOR TYPE: 170 WATT BRUSHLESS
INCLINE CAPABILITY: 9° / 15.9%
TURNING RADIUS: 24”
STOPPING DISTANCE: 5 FT (AT FULL SPEED)
OBSTACLE CLEARANCE: 2”
BRAKING SYSTEM: ELECTROMAGNETIC
MAX WEIGHT CAPACITY: 265 LBS

DIMENSIONAL SPECIFICATIONS

UNFOLDED DIMENSIONS: 38″L X 24″W X 34″H
CHAIR GROSS WEIGHT: 43 LBS
CHAIR NET WEIGHT: 39 LBS (NO BATTERY)
SEAT CUSHION SIZE: 17″ (W) X 16″ (D)
FOLDED DIMENSIONS: 30″L X 24″W X 13.5″H
SEATING WIDTH: STANDARD 18.5”
FRONT WHEEL DIAMETER: 8”
REAR WHEEL DIAMETER: 12”
FLOOR TO SEAT HEIGHT: 20”
BACK SUPPORT HEIGHT: 15”

OTHER SPECIFICATIONS

BATTERY TYPE: LITHIUM ION 24V/10AH
BATTERY PROVIDED: ONE (1)
BATTERY WATT HOUR: 240 WH (AIRLINE APPROVED)
BATTERY CHARGE CYCLES: ~1000
TIRES: NON-PUNCTURE
CHARGING TIME: 4 TO 6 HOURS
CHARGER INPUT: 100-240V, 50/60HZ (INTERNATIONAL)
CHARGER OUTPUT: 29.4V 2.0A
LAP BELT: PROVIDED
HORN: BUILT-IN

UNBOXING

  • To remove the power chair, orientate the box such that when it is laid down on the ground the padded bar is at the top and the footplate is at the bottom

  • Grab the bar at the top and begin to pull your Travel Buggy out horizontally parallel with the ground.

  • Locate the components provided with your power wheelchair

JOYSTICK CONTROLLER

LITHIUM BATTERY

TOOL

BATTERY CHARGER

LAP BELT


NOTICE: Lithium battery is installed in the equipment when shipped.

UNFOLDING

  • Lay DASH Ultra Lite on a flat on the ground as illustrated above
    Unfolding

  • Hold the top bar and pull up the chair while pressing the edge of the seat to open similar to a lawn chair.
    Unfolding

  • Continue to unfold the power chair until it is in fully expanded seating position.
    Unfolding

  • Ensure the chair is fully extended and locked into the seating position.
    Unfolding

NOTICE: Failure to fully extend the power chair into its locked position may result in injury while driving.

FOLDING

  • Pull the seat back lock mechanism to release the chair for folding
    Folding

  • Continue the folding process by holding one hand beneath the seat frame and another on the top bar (image 2), similar to a lawn chair
    Folding

  • Fold the footrest into the power chair before continuing the folding process
    Folding

  • The power chair is now completely folded. DASH Ultra Lite can also be folded on to its rear wheels and stands on its own for greater convenience.
    Folding

SETUP

  • Locate the joystick controller in the storage pouch below the power chair and slide it into the armrest tube until a comfortable arm length is achieved for the user (image 1).
    Setup

  • Tighten the corkscrew to secure the joystick (image 2)
    Setup

  • Align the arrows of the joystick connection cables and press them together to plug the joystick controller in (image 3)

  • Rotate the coupling over the connection point to secure the connection point (image 4)

TURN BATTERY ON

  • The DASH Ultra-Lite is shipped with the battery installed and switched OFF. The battery needs to be removed, switched ON, and re-inserted prior to driving

  • To remove the battery, first pull on the locking pin (image 1) while simultaneously pulling the battery out from below the power chair (image 2)

  • Turn the battery to the ‘ON’ position (image 3)
    Turn Battery On

  • Re-insert the battery back into the power chair. The power port (male) located at the back of the battery needs to fit squarely into the battery mount located below the power chair.

NOTICE: Make sure the battery is connected to the system or the chair will not work (image 3)

Setup

  • Before sitting in the Power Chair, be sure the power button is OFF and the rear brake levers are in the DOWN (locked) position
  • DASH Ultra Lite offers the user 2 optional entry alternatives, direct front entry or side entry
  • If you prefer a front entry, we recommend flipping up the foot plate to create an easier sitting experience
  • DO NOT step on the footplate when entering or exiting the DASH Ultra Lite as it may cause the power chair to move in an unsafe manner

To enter from the side of the chair, press down on the arm rest release button as shown in image 1. Raise the arm rest back and away. When seated, lower arm rest back into position and ensure it is locked.
Setup

LEFT JOYSTICK

RIGHT JOYSTICK

  • Joystick can be positioned on left or right arm rest

  • To change joystick position, first remove the joystick by unscrewing the knob under the armrest

  • Unscrew the wire harness under the armrest (1) Cut the plastic ties on the frame of the chair (2) to create slack in the joystick power cable

  • Move the power cable to the opposite side and re-fasten using the wire harness and plastic ties (3), be sure the cable is not interfering with the folding or movement of the electric wheelchair.
    Setup

  • Re-insert the joystick in the arm rest tube and securely tighten the safety knob

CONTROLLER

Controller

Speed Control

INCREASE SPEED
Press the PLUS + button to increase the speed

DECREASE SPEED
Press the MINUS – button to decrease the speed

Horn
Press the button to sound the horn

5-Speed Control Lights

SPEED CONTROL LIMITS

1-Light On 1.5 MPH
2-Lights On 2.25 MPH
3-Lights On 3 MPH
4-Lights On 3.75 MPH
All 5-Lights On 4.5 MPH

Power ON/OFF

POWER ON
Press the GREEN button to turn ON the power chair

POWER OFF
Press the RED button to turn OFF the power chair

Battery Indicator Lights

| There are a total of 7 battery power indicator lights: 3 Green, 3 Yellow and 1 Red. From top down the lights will disappear as the battery drains indicating the amount of charge remaining. Recharge at any point before the last Red light disappears, indicating a fully depleted battery.
---|---

  • DASH Ultra Lite Power Chair has an easy to use 360 degree joystick controller featuring multiple speeds and a battery life indicator
  • Take some time in a safe, controlled environment to learn the operation of the controller, the speed and the maneuverability of the DASH Ultra Lite
  • Be sure to adjust the speed depending on your environment and while turning
  • To slow down, slowly bring the joystick back toward the initial position.
  • To stop, just bring the joystick back to the initial position
  • Use extra care when you drive the DASH Ultra Lite in reverse

FREE WHEEL MODE

  • In order to have a care giver push the DASH Ultra Lite, it must be put in Free Wheel mode

  • This mode disengages the drive mechanism to the wheels, making them free to push manually

  • To put the DASH Ultra Lite in Free Wheel Mode, come to a full stop and turn OFF the power on the controller.

  • Push UP on the two red levers located on each rear wheel as shown
    Free Wheel Mode

  • To re-engage the chair for POWER mode, press the levers down.
    Free Wheel Mode

NOTICE: If the chair beeps and won’t move, there is a good chance the motors remain in FREE WHEEL mode. Refer to the TROUBLE SHOOTING section for more details.

TRANSPORTING

  • Turn OFF your DASH Ultra Lite power wheelchair

  • Unlock the chair by pulling on the frame latch (image 1) while simultaneously beginning the folding process
    Transporting

  • Continue the folding process by holding one hand beneath the seat frame and another on the top bar (image 2), similar to a lawn chair.
    Transporting

  • Once folded, the power chair can balance on its anti-tip wheels (image 3)

  • Finally, the footrest can be used to pull the DASH Ultra Lite easily (image 4) or it can roll in the folded position similar to a suitcase.
    Transporting

  • To load the DASH Ultra Lite power chair into the back of a vehicle for transport we recommend utilizing the back of the vehicle as leverage

  • Position the power chair against the car as indicated in Image 1 (Note: we recommend a blanket to reduce scratching of the vehicle)

  • Grasp the rear wheels (Image 2)
    Transporting

  • Lift against the back of the vehicle, leveraging the power wheelchair into the trunk of the vehicle (Image 3)
    Transporting

  • Push the DASH Ultra Lite into the desired position within the vehicle (Image 4)
    Transporting

WARNING: Never transport the DASH Ultra Lite in a tie down system, as the DASH Ultra Lite is not compatible with them. Never sit in the DASH Ultra Lite and be transported in a moving vehicle. Do not place the folded DASH Ultra Lite in the front seat with the driver where it could move or slide.

BATTERY MAINTENANCE

Lithium-Ion rechargeable battery require routine maintenance and care in their use and handling. Read and follow the guidelines in this document to safely use Lithium-Ion battery and achieve the maximum battery life span.

OVERVIEW

Do not leave battery unused for extended periods of time, either in the product or in storage. When a battery has been unused for 6 months, check the charge status and charge or dispose of the battery as appropriate.

The typical estimated life of a Lithium-Ion battery is about three years or ~1000 charge cycles, whichever occurs first. One charge cycle is a period of use from fully charged, to fully discharged, and fully recharged again. Use a three-year life expectancy for battery that do not run through complete charge cycles.

Rechargeable Lithium-Ion battery have a limited life and will gradually lose their capacity to hold a charge. This loss of capacity (aging) is irreversible. As the battery loses capacity, the length of time it will power the product (run time) decreases.
Lithium-Ion battery continue to slowly discharge (self-discharge) when not in use or while in storage. Routinely check the battery’s charge status.

Use only the provided battery(s) in your product.

BATTERY MAINTENANCE

Observe and note the run time that a new fully-charged battery provides for powering your product. Use this new battery run time as a basis to compare run times for older battery. The run time of your battery will vary depending on the product’s configuration and the applications that you run.

Routinely check the battery’s charge status. Carefully monitor battery that are approaching the end of their estimated life.
Consider replacing the battery with a new one if you note either of the following conditions:

  • The battery run time drops below about 80% of the original run time.
  • The battery charge time increases significantly.

If a battery is stored or otherwise unused for an extended period, be sure to follow the storage instructions in this document. If you do not follow the instructions, and the battery has no charge remaining when you check it, consider it to be damaged. Do not attempt to recharge it or to use it. Replace it with a new battery.

CHARGING

Always follow the charging instructions provided with your product. Refer to your product’s user manual and/or online help for detailed information about charging its battery.

Use only the provided charger to charge your battery(s).

STORAGE

  • Charge or discharge the battery to approximately 50% of capacity before storage.
  • Charge the battery to approximately 50% of capacity at least once every six months.
  • Remove the battery and store it separately from the product.
  • Store the battery at temperatures between 5 °C and 20 °C (41 °F and 68 °F).

HANDLING PRECAUTIONS

    • Do not disassemble, crush, or puncture a battery.
  • Do not short the external contacts on a battery.

  • Do not expose a battery to fire or water.

  • Do not expose a battery to temperatures above 60 °C (140 °F).

  • Keep the battery away from children.

  • Avoid exposing the battery to excessive shock or vibration.

  • Do not use a damaged battery.

  • If a battery pack has leaking fluids, do not touch any fluids.

  • Dispose of a leaking battery pack (see Disposal and Recycling in this document).

  • In case of eye contact with fluid, do not rub eyes. Immediately flush eyes thoroughly with water for at least 15 minutes, lifting upper and lower lids, until no evidence of the fluid remains.
    Seek medical attention.

  • Immediately discontinue use of the battery if, while using, charging or storing the battery, the battery emits an unusual smell, feels hot, changes color, or shape, or appears abnormal in any way. Contact the Fire Department if any of these problems are observed.

TRANSPORTATION

  • Always check all applicable local, national, and international regulations before transporting a Lithium-Ion battery.
  • Transporting an end-of-life, damaged, or recalled battery may, in certain cases, be specifically limited or prohibited.

DISPOSAL AND RECYCLING

  • Lithium-Ion battery are subject to disposal and recycling regulations that vary by country and region. Always check and follow your applicable regulations before disposing of any battery. Contact Rechargeable Battery Recycling Corporation (www.rbrc.org)  for U.S.A. and Canada, or your local battery recycling organization.
  • Many countries prohibit the disposal of waste electronic equipment in standard waste receptacles.
  • Place only discharged battery in a battery collection container. Use electrical tape or other approved covering over the battery connection points to prevent short circuits.
  • Upon unboxing and set up, first check the charge of the battery before immediately assuming there is a requirement to recharge the battery
  • Avoid unnecessary re-charging to maintain the life of your battery.

CHARGING

Charging

ONBOARD CHARGING (PREFERRED METHOD)

  • Turn OFF the power to the DASH Ultra Lite
  • Connect the charger (XLR male) to the controller port (XLR female)
  • Connect the input plug of charger with your local power source
  • Check on the charger brick that the light is yellow (charging)

Offboard Charging

  • Turn OFF the power to the DASH Ultra Lite

  • To remove the battery, first pull on the locking pin (image 1) while simultaneously pulling the battery out (image 2) from below the power chair.
    Charging

  • (Image 3) Connect the charger (XLR male) to the battery charging port (XLR female)
    Charging

  • IMPORTANT! Switch the battery ON, otherwise it won’t accept a charge (image 4)
    Charging

  • Connect the input plug of charger with your local power source (image 5)
    Charging

  • Please ensure the charger and battery are on a flat surface and keep in a well ventilated area

  • Once charging is complete, remove the power cord and ensure that the battery is re-inserted correctly back into the power chair prior to driving. The power port (male) located at the back of the battery needs to fit squarely into the battery mount located  below the power chair.

WARNING: TO REDUCE THE RISK OF INJURY, CHARGE LITHIUM-ION PROVIDED BATTERY ONLY WITH PROVIDED LITHIUM-ION BATTERY CHARGER. Other types of chargers may cause the battery to generate heat, explode or ignite potentially causing personal injury or damage.

Charging

Power ON
Charging
Fully Charged

Battery LED Battery Charge
80% to 100%
60% to 80%
40% to 60%
20% to 40%
0% to 20%
  • When charging the indicator light on the power charger brick is yellow
  • After 4 to 6 hours of charging (depending on the remaining battery power quantity), the indicator lights change from yellow to green, which means the battery is fully charged
  • To check your battery charge, unplug the charger from the joystick and turn ON the joystick controller power
  • There are a total of 5 battery power indicator lights, 3 green, 1 yellow and 1 red
  • From right to left the lights will begin to disappear as the battery(s) drain indicating the amount of charge remaining
  • Recharge at any point before the last RED light disappears indicating a fully depleted battery(s)
    Charging

WARNING: DO NOT charge the battery for greater than 8 hours, this will significantly reduce the longevity of the lithium ion battery and be of harm to the user.
WARNING: The battery charger brick may get very hot (up to 60 degrees) this is normal operation, please be careful when handling the battery charger.
WARNING: Check the battery charge indicator prior to driving the power chair to ensure there is enough charge to reach your destination.

MAINTENANCE, CARE, TROUBLESHOOTING

It is important to perform regular maintenance of your DASH Ultra Lite for longevity and warranty eligibility. Even a little cleaning now and again will go a long way to keeping your device looking and functioning like new.

Certified repair shops with trained professionals who specialize in Power Chairs and scooters will be qualified to perform the service and maintenance on your DASH Ultra Lite Power Chair should it be required.
Please be sure to keep a log of the service and maintenance performed. Your shop or technician may require parts, which Travel Buggy has available.

We recommend you inspect your DASH Ultra Lite two to three times per year for in the following areas:

  • Frame: tighten loose screws as necessary using the tool kit included with your DASH Ultra Lite.

  • Wheels: make sure they rotate easily.
    Significant resistance may require new bearings.

  • Armrests: look for excessive wear or if they are loose.

Replacement parts and more major maintenance issues should be done by a professional. We do not recommend that you do intense types of maintenance work to the DASH Ultra Lite yourself.

LUBRICATION

  • If a persistent squeaking noise begins to occur follow these steps:
    1. Locate the area of the squeak, usually the front wheel (bearing) or front fork areas.
    2. Remove the parts and clean any debris from the area
    3. Lubricate the fitting components with a wheelchair or bike lubricant prior to putting it back together
    4. Do no over-tighten the bolts when you put it back together If the squeaking continues or gets worse contact a Travel Buggy service representative
  • Your DASH Ultra Lite power wheelchair has electric hub motors that do not require lubrication, please do not lubricate the motors.
Question Possible Causes Answer
Why is there NO POWER to the DASH Ultra Lite?
  • Battery is not inserted correctly
  • Battery is switched ‘OFF’
  • Battery power is too low.

|

  • Remove and re-insert the battery, make sure it is fully inserted into its mounting port below the chair.
  • Ensure that the Battery switch is turned ‘ON’
  • Charge the Battery

Why does my power chair beep and not move?|

  • Freewheel mode engaged
  • Other error code

|

  • Ensure the rear motor switches are in POWER mode, rear wheels should be locked
  • Contact Travel Buggy if other error code present

LIMITED WARRANTY

The purchaser of this product is entitled to a limited warranty as offered by Travel Buggy and its affiliates on the following components and timeframes from the date of purchase:

5 YEAR WARRANTY – Main Frame
2 YEAR WARRANTY – Motor
1 YEAR WARRANTY – Control System (CPU and Controller), Battery
90 DAY LIMITED WARRANTY – On the wearing parts, such as the tires, armrest padding, joystick button covers, controls knobs, seat cushion and backrest padding.

This warranty is valid for the replacement of dysfunctional parts only. Any parts under warranty will be replaced and shipped for free. Any service and labor fees, if applicable, to replace parts under warranty must be paid by the user.

Due to its straightforward design, most parts can be easily exchanged by the end user without a professional service tech required.
However, it is always recommended you seek professional help for maintenance and service, to make sure the work is done properly.
The warranty only covers NON-DELIBERATE Damage.

The warranty does not cover:

  • Products damaged by user negligence.
  • Products damaged accidentally.
  • Products damaged intentionally.
  • Products that have been subjected to negligence.
  • Products that have been subjected to abuse.
  • Products that have been improperly stored.
  • Products that have been improperly handled.
  • Products that have been improperly operated.
  • Products that have experienced general misuse.
  • Products that have been modified in an unauthorized, unapproved way.

Warranty is non-transferable and only valid for the original wheelchair purchaser.

Travel Buggy will, at its sole discretion, replace any warrantable item that fails within the warranty period.

SERIAL NUMBER
The serial number on the DASH Ultra-Lite is located on the inside of the frame. It is important to mention the serial number in any warranty related communications

CONTACT & SUPPORT

You will find the operation and care of your DASH Ultra Lite very simple and easy, but should you have any questions please contact Travel Buggy.

OUR CUSTOMER HOTLINE
1.888.56.BUGGY (Canada)
1.855.56.BUGGY (USA)

EMAIL
contact@travelbuggy.com

Additional images and videos are available on our website.

OUR WEBSITE
www.travelbuggy.com (Canada)
www.us.travelbuggy.com (USA)

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References

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