GRUNDIG GW5P4724W Washing Machine User Manual

Washing Machine
User Manual GW5 P4724 W
1911861733/ / 28/07/2022 08:57

GW5P4724W Washing Machine

Please read this user manual first!
Dear Customer,
Thank you for choosing Grundig product. We hope that you get the best results from your product which has been manufactured with high quality and state-of- the-art technology. Therefore, please read this entire user manual and all other accompanying documents carefully before using the product.
Follow all warnings and information in the user manual. Thus, you protect yourself and your product against possible dangers.
Keep the user manual. If you hand over the product to someone else, provide the user manual as well. Warranty terms, usage and troubleshooting methods of your product are in user guide.
Symbols and Definitions
The following symbols are used in the user guide:

WARNING Danger that may result in property damage to the product or its environment.

Safety Instructions

This section includes the safety instructions necessary to prevent the risk of personal injury or material damage. Our company shall not be held responsible for damages that may occur if these instructions are not observed.

• Installation and repair operations shall always be performed by Authorised Service.
• Use original spare parts and accessories only.
• Do not repair or replace any component of the product unless it is clearly specified in the user manual.
• Do not modify the product.

1.1 Intended Use

• This product has been designed for domestic use. It is not for commercial purposes or it should not be used out of its intended use.
• The product must only be used for washing and rinsing of laundry that is marked accordingly
• This appliance is intended to be used in households and similar applications. For example;
  – Personnel kitchens of stores, offices and other work environments;
  – Ranches,
  – By customers of hotels, motels and other  accommodation facilities,
  – Bed and breakfasts, hostel-like environments,
  – Common areas of apartment blocks or laundries.

1.2 Safety of Children, Vulnerable Persons and Pets

• This product may be used by children aged 8 years and older and persons with underdeveloped physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a product-safe way and the hazards involved.
• Children under the age of 3 should be kept away unless continuously supervised.
• Electrical products are dangerous for children and pets. Children or pets should not play with, climb on top or inside the product. Check inside the product before use.
• Use child lock to prevent children from intervening with the product.
• Do not forget to close the loading door when leaving the room where the product is located. Children and pets may get locked inside and drown.
• Children should not perform cleaning and user maintenance work without an adult’s supervision.
• Keep the packaging materials away from children. Risk of injury and suffocation.
• Keep all detergents and additives used for the product away from children’s reach.
• Cut the power cable and break and deactivate the locking mechanism of the loading door before disposing of the product for children’s safety.

1.3 Electrical Safety

• The product should be unplugged during installation, maintenance, cleaning and repair procedures.
• If the power cable is damaged, it must be replaced by the authorized service in order to avoid possible risks.
• Do not tuck the power cable under and behind the product. Do not place heavy objects on the power cable. Do not over-bend, crush and touch the power cable to sources of heat.
• Do not use an extension cord, multi-plug or adaptor to operate your product.
• The plug shall be easily accessible. If this is not possible, a mechanism that meets the electrical legislation and that disconnects all terminals from the mains (fuse, switch, main switch, etc.) shall be available on the electrical installation.
• Do not touch the plug with wet hands.
• When unplugging the appliance, don’t hold the power cord, but the plug.
• Make sure the plug is not wet, dirty or dusty.

1.4 Handling Safety

• Unplug the product before moving, and remove the water outlet and water main connections. Drain any water left inside the product.

• The product is heavy, do not move alone. Do not hold extruding parts such as the laundry loading door to lift and move the product. The upper tray should be tightly fixed for moving.

• Your product is heavy; it should be carried carefully by two people if a staircase is involved. It may cause injuries if your product falls on you.
  Do not hit and drop the product while carrying.

• Carry the product in an upright position.

• Make sure that the hoses, as well as the power cable, are not folded, pinched or crushed after the product is fitted into its place after installation or cleaning procedures.

1.5 Installation Safety

• Check the information on the manual and installation instructions to prepare the product for installation and make sure the electrical mains, clean water mains and water outlet are suitable. If not, call a qualified electrician and plumber to have them make the necessary arrangements. These operations are the responsibility of the customer.
• Check for any damage on the product before installing it. Do not have the product installed if it is damaged.
•  Injuries may occur if hands are put into uncovered slots. Close the holes of the transportation safety bolts with plastic plugs.
• Do not install or leave the product at locations where it may be exposed to external environmental conditions.
• Do not install the product at locations where the temperature drops below 0 ºC.
• Do not place the product on a carpet or similar surface. It would create fire hazard since it cannot receive air from underneath.
• Place the product on a level and hard surface and balance with the adjustable legs.
• Connect the product to a grounding plug protected by a fuse suitable to the current values on the type label. Make sure the grounding is carried out by an expert electrician. Do not use the product without suitable grounding to local/national regulations.
• Plug the product in a socket with voltage and frequency values suitable to those indicated on the type label.
• Do not plug the product to loose, broken, dirty, greasy sockets or sockets that has come out their seats or sockets with a risk of water contact.
• Use the new hose set provided with the product. Do not reuse old hose sets. Do not make additions to the hoses.
• Connect the water inlet hose directly to the water tap. The pressure from the tap should be a minimum 0.1 MPa (1 bar) and a maximum 1MPa (10 bars). 10 to 80 litres of water should be running from the tap in a minute in order for the product to function properly. If the water pressure is above 1 MPa (10 Bars), a pressure-reducing valve should be fitted. The maximum allowed temperature is 25°C.
• Fit the end of the water discharge hose to the dirty water discharge drain, the sink or the bathtub.
• Place the power cable and houses in locations without risk of tripping.
• Do not install the product behind a door, a sliding door or at another location that will prevent the door from opening completely.
• If a drier is to be placed on the product, fix with a suitable connection apparatus obtained from the authorized service..
• There is a risk of contact with electrical pieces when the upper trays is removed. Do not dismantle the upper tray of the product.
• Place the product at least 1 cm away from the edges of the furniture.

1.6 Operational Safety

• When you are using appliances, use only detergents, softeners and supplements suitable for washing machines.
• Do not use chemical solvents on the product. These materials contain an explosion risk.
• Do not operate defective or damaged products. Unplug the product (or turn off the fuse it is connected to), turn off the water tap and call an authorized service.
• Do not place sources of ignition (burning candles, cigarettes, etc.) or sources of heat (irons, furnaces, ovens, etc.) on top of or near the product. Do not put inflammable/explosive materials near the product.
• Do not get on the product.
• Unplug the product and turn off the tap if you will not be using the product for long periods.
• Detergent/maintenance materials may splash out of the detergent drawer if it is opened while the machine is working Contact of the detergent with your skin and eyes is dangerous.
• Make sure pets do not climb inside the product. Check inside the product before use.
• Do not force open the locked loading door. The door will open once the washing is completed. If the door does not open, use the solutions for the “loading door does not open” error in the Troubleshooting section.
• Do not wash elements contaminated with gasoline, kerosene, benzene, reducers, alcohol or other inflammable or explosive materials and industrial chemicals.
• Do not directly use dry cleaning detergent and do not wash, rinse or spin laundry contaminated with dry cleaning detergent.
• Do not place your hands into the rotating drum. Wait until the drum no longer rotates.
• Do not place your hand or a metal object under the washing machine.
• If washing laundry at high temperatures, the discharged washing water would burn your skin if in contact with your skin, forex. when the discharge hose is connected to the tap. Do not touch the discharge water.
• Take the following precautions to prevent the formation of biofilm and malodours: – Make sure the room where the washing machine is placed is well ventilated. – Wipe the door gasket and loading door glass with a dry and clean cloth at the end of the program.
• The glass of the loading door will heat up when washing at high temperatures. Therefore, do not touch the loading door glass while washing, especially for children.

1.7 Maintenance and Cleaning Safety

• Do not wash the product with pressure washers, by spraying vapour, water or pouring water.
• Do not use sharp or abrasive tools to clean the product. Do not use household cleaners, soap, detergent, gas, gasoline, thinner, alcohol, varnish, etc. while cleaning.
• Cleaning agents containing solvents might reek poisonous fumes( for ex. cleaning solvent. Do not use cleaning products containing solvents.
• There may be detergent residues in the detergent drawer when you open it for cleaning.
• Do not dismantle the filter of the discharge pump while the product is running.
• The temperature in the machine may rise up to 90ºC. Clean the filter after the water in the machine cools down in order to avoid risk of getting burnt.

Important Instructions for the Environment

2.1 Compliance with WEEE Directive
This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE). This product has been manufactured with high-quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.
Compliance with RoHS Directive: The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.
2.2 Package Information
Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

Technical Specifications

7002440003
Nominal Capacity (kg)| 7
Maximum spin speed (cycle/min)| 1200
Built-In| No
Height (cm)| 84
Width (cm)| 60
Depth (cm)| 55
Single Water inlet / Double Water inlet| + / –
Electrical input (V/Hz)| 230 V / 50Hz
Total current (A)| 10
Total power (W)| 2200
Main model code| 1620

The model information as stored in the product database can be reached by entering the following website and searching for your model identifier (*) found on the energy label.
https://eprel.ec.europa.eu/

Symbol Table

 Installation

*** Please read the “Safety Instructions” section first!
Your washing machine automatically detects the amount of laundry placed inside when selecting a program. While installing the product, before the first use, calibration should be done to ensure that the laundry amount is detected in the most accurate way. To do this, select the Drum Cleaning program and cancel the spin function. Start the program without laundry. Wait for the program to finish, which will take about 15 minutes. *The program name may vary depending on the model. For the appropriate program selection, review the program descriptions section.

• Preparation of the location and electrical, tap water and waste water installations at the place of installation is under cus- tomer’s responsibility.
• Make sure that the water inlet and discharge hoses, as well as the power cable, are not folded, pinched or crushed while pushing the product into its place after installation or cleaning procedures.
• Prior to installation, visually check if the product has any defects on it. Do not have the product installed if it is damaged. Damaged products cause risks for your safety.

4.1 Appropriate Installation Location

• Place the product on a hard and level floor. Do not place it onto a carpet with high pile or other similar surfaces. An inappropriate floor may cause problems of noise and vibration
• Total weight of the washing machine and the dryer -with full load- when they are placed on top of each other reaches to approx. 180 kilograms. Place the product on a solid and flat floor that has sufficient load-carrying capacity.
• Do not place the product on the power cable.
• Do not install the product at places where the temperature may fall below 0 ºC. Freezing might damage your product.
• Leave a minimum space of 1 cm between the product and the furniture.
• If you will install the product on a surface with steps, never place it close to the edge.
• Do not place the product on any platform.
• Do not place heat sources such as cookers, irons, ovens, heaters etc. on the appliance and do not use them on the product.

4.2 Assembly of Bottom Panel
Covers

• In order to increase the sound comfort of the product, attach cover A after removing the packing foam.
  Cover A

Cover B

Rest the tabs of Cover B against the lower panel. Complete the assembly by rotating the cover.
Cap

Insert the cap by pushing it with your finger.
4.3 Removing Transportation
Safety Bolts
a. Loosen all transportation safety bolts with an appropriate wrench until they turn freely.
b. Bend the inner part by pressing it at the grip areas and pull the part out.
c. Attach the plastic covers supplied in the User Manual bag into the holes on the rear panel.

NOTICE Remove the transportation safety bolts before operating the product. Otherwise, the product will get damaged.

NOTICE
Keep the transportation safety bolts in a safe place to reuse when the product needs to be moved again in the future. Install the transportation safety bolts in reverse order of the disassembly procedure. Never move the product without the transportation safety bolts properly fixed in place.
4.4 Connecting to Water Supply
**NOTICE** Models with a single water inlet shall not be connected to the hot water tap. In such a case the laundry will get damaged or the product will switch to protection mode and will not operate. Do not use old or used water inlet hoses on a new product. It may cause water leakage from your machine and stain your laundry.
a. Tighten all hose nuts by hand. Never use a tool when tightening the nuts.
b. Open the taps completely after making the hose connection to check for water leaks at the connection points. If any leak occurs, turn off the tap and remove the nut. Check the gasket and tighten the nut carefully again. In order to prevent water leaks and resultant damages, keep the taps closed when you do not use the product.

4.5 Connecting the Drain Hose to the Drain
a. Attach the end of the drain hose directly to the waste water drain, washbasin or bathtub.
**** Your house will be flooded if the water draining hose is dislocated during water draining. There is also a risk of burning due to the high washing temperatures. In order to prevent such situations and make sure that the product performs water intake and drain processes without any problem, fix the drain hose securely.
b. Connect the drain hose to a minimum height of 40 cm and a maximum height of 100 cm.
c. Installing the water draining hose at ground level or close to the floor (40 cm below) and then raising it makes water discharge difficult and the laundry may come out extremely wet. Thus, follow the heights provided in the figure.

d. To prevent the waste water to go back into the product again and to ensure easy drainage, do not immerse the end of the hose into the waste water or do not insert it into the drain for more than
15 cm. If it is too long, cut it short.
e. The end of the hose should not be bent, it should not be stepped on and the hose must not be pinched between the drain and the product. Otherwise, water discharge issues may emerge.
f. If the length of the hose is too short, use it by adding an original extension hose. The overall length of the hose shall not be longer than 3.2 m. To prevent water leaks, always secure the connection between the extension hose and the draining hose of the product with a suitable clamp so that it does not come off and cause leaks.
4.6 Adjusting the Stands
NOTICE
In order to ensure that the product operates more silently and vibration-free, it must stand level and balance on its feet. Ensure that the product is balanced by adjusting the feet. Otherwise, the product may move from its place and cause crushing, noise, and vibration problems.
To avoid damaging the lock nuts, do not use any tools to loosen the nuts.
a. Loosen the lock nuts on the feet by hand.
b. Adjust the feet until the product stands level and balanced.
c. Tighten all lock nuts again by hand.

4.7 Electrical Connection
Connect the product to a grounded outlet protected by a 16 A fuse. Our company shall not be responsible for the damages that shall be incurred due to using the product without grounding according to local regulations.

• The connection must comply with national regulations.
• The electrical connection cable infrastructure of the product must be adequate and suitable for product requirements. It is recommended to use a residual current device.
• The power cable plug must be within easy reach after installation.
• If the current supply to the fuse or breaker in the house is less than 16 Amps, have a qualified electrician install a 16 amp supply.
• The voltage specified in the “Technical specifications” section must be equal to your mains voltage.
• Do not make connections via extension cables or multi-plugs. Overheating and burning may occur due to the connecting cable.

** Damaged power cables should be replaced by the authorized service in order to prevent possible danger.
4.8 Start Up**
Before starting to use the product make sure that the preparations described in sections “Environmental instructions” and “In- stallation”. To prepare the product for
washing laundry, performing first operation in Drum Cleaning program. If this program is not available in your product, apply the method which is described in section “Cleaning the loading door and the drum”.

Some water has remained in the product due to the quality control processes in the production. It is not harmful for the product.

Preparation

**** Please read the “Safety Instructions” section first

5.1 Sorting the Laundry

• Sort laundry according to type of fabric, color, and degree of soiling and allowable water temperature.
• Always observe the instructions given on the garment care labels.

5.2 Preparing Laundry for Washing

• Laundry items with metal attachments such as, underwiring, belt buckles or metal buttons will damage the product. Remove the metal pieces or wash such clothes by putting them in a laundry bag or pillowcase.
• Take out all substances in the pockets such as coins, pens and paper clips, and turn pockets inside out and brush. Such objects may damage the product or cause noise problems.
• Put small size clothes such as infant’s socks and nylon stockings in a laundry bag or pillowcase.
• Place curtains in without compressing them. Remove curtain attachment items. Curtain attachment items may cause pulling and tearing on the curtain.
• Fasten zippers, sew loose buttons and mend rips and tears.
• Wash “Machine washable” or “Hand washable” labeled products only with an appropriate program.
• Do not wash colors and whites together. New, dark-colored cotton release a lot of dye. Wash them separately.
• Tough stains must be treated properly before washing.
• Wash trousers and delicate laundry turned inside out.
• Laundry that are subjected to materials such as flour, lime dust, milk powder, etc. intensely must be shaken off before placing into the product. Such dusts and powders on the laundry may build up on the inner parts of the product in time and can cause damage.

5.3 Tips for Energy and Water Saving
The following information will help you use the product in an ecological and energy/water efficient manner.

• Operate the product in the highest load capacity allowed for the program you have selected, but do not overload. See “Programme and consumption table”
• Observe the temperature instructions on the detergent packaging.
• Wash slightly soiled laundry at low temperatures.
• Use faster programs for small quantities of lightly soiled laundry.
• Do not use prewash and high temperatures for laundry that is not heavily soiled or stained.
• If you plan to dry your laundry in a dryer, select the highest spin speed recommended during the washing process.
• Do not use more detergent than the recommended amount on the detergent packaging.

5.4 Loading the Laundry
a. Open the loading door.
b. Put the laundry items into the product in
a loose manner.
c. Push the loading door to close until you hear a locking sound. Ensure that no items are caught in the door. The loading door is locked while a program is running. The door lock will open once the program is completed. Then you can open the loading door. If the door does not open, apply the solutions provided for the “Loading door cannot
be opened” error in the Troubleshooting section.
5.5 Correct Load Capacity
The maximum load capacity depends on the type of laundry, the degree of soiling, and the desired washing program.
The product automatically adjusts the wa- ter amount according to the weight of the laundry put inside it.
Follow the instructions in the “Programme and consumption table”.
When the appliances is overloaded product’s washing performance will drop. Moreover, noise and vibration problems may occur.

5.6 Using Detergent and Softener
WARNING
Read the manufacturer’s instructions on the package while using detergents, softeners, starch, bleach, and colorants, anti-limescale and follow the dosage information provided. Use a measuring cup, if any.

The detergent drawer comprises of three compartments:

1. for prewashing,
2. for main washing,
3. for the softener, ( ) a siphon piece in the softener compartment,   there is a liquid detergent apparatus for liquid detergent use in the main washing compartment.

Detergent, Softener, and Other Cleaning Agents

• Add detergent and softener before starting the washing program.
• Do not leave the detergent drawer open when the washing program is on.
• If you are using a program without pre-washing, do not put detergent in the pre-wash compartment (compartment no. “1”).
• If you are using a program with prewash, start the machine after adding powder detergent to the prewash and main wash compartments (compartments 1 and 2).
• Do not select a program with prewashing if you are using a detergent pod or dispensing ball. Place the detergent pod or the dispensing ball directly among the laundry in the product.
• If you are using a liquid detergent, follow the directions under “Liquid detergent use” and do not forget to bring the liquid detergent apparatus to the correct position.

Choosing the Detergent type
The detergent type to be used depends on the washing program, fabric type, and color.

• Use different detergents for colored and white laundry.
• Wash your delicate clothes only with special detergents (liquid detergent, wool shampoo, etc.) intended solely for delicate clothes and at suggested programs.
• When washing dark-colored clothes and quilts, it is recommended to use liquid detergent.
• Wash woolen at the suggested program with a special detergent made specifically for woolen.
• Please review the program descriptions part for a suggested program for different textiles.
• All recommendations about detergents are valid for the selectable temperature range of programs.

** Only detergents, softeners, and additives suitable for washing machines should be used. Do not use soap powder.
Adjusting the Detergent Amount**
The amount of detergent depends on the amount of laundry, how soiled they are and the water hardness.

• Do not exceed the recommended dosage values on the detergent packaging in order to eliminate excessive foam and poor rinsing problems, to save money and protect the
  environment.

• Use less amounts of detergent for fewer or less soiled laundry.

Using Softeners
Put the softener in the softener compartment of the detergent drawer.

• Do not exceed the (>max<) level sign in the softener compartment.
• If the softener is not fluid, dilute with water before placing in the softener compartment.

WARNING
Do not use liquid detergents or other materials with cleaning prop- erties unless they are intended for use in washing machines for softening the laundry.
Using Liquid Detergents
If the Product Has a Liquid Detergent Apparatus

• Press and rotate the apparatus at where it is shown when you want to use liquid detergents. The part falling below will serve as a barrier for liquid detergent.

• Clean with water at its place or by removing from its place when it is necessary.
  Do not forget to place the apparatus in the main washing compartment (compartment no. “2”) after cleaning.

• The apparatus should be up if you will use a powder detergent. The fan that you would see in this position will mix the powder detergent and help it to dissolve.

Use of Gel and Tablet Detergents

• If the detergent is fluid and there is no liquid detergent compartment in your product, place the gel detergent in the main washing detergent compartment in first water intake. If your product has a liquid detergent compartment, fill the compartment with detergent before starting the program.
• If the gel detergent is not fluid or is in a capsule liquid tablet, place directly inside the drum before washing.
• Put the tablet detergent in the main washing compartment (compartment no. “2”) or directly inside the drum before washing.

Using Starch

• Put in the liquid starch, powder starch or fabric dye in the softener compartment.

• Do not use softener and starch in the same washing program simultaneously.

• Wipe the inside of the product with a damp and clean cloth after using starch.
  Using Anti-Limescale

• When necessary, only use anti-limescale produced for washing machines.
  Using Bleach and Decolourants

• Select a program with pre-washing and add bleach at the start of pre-washing. Do not put detergent in the pre-wash compartment. As an alternative application, select a program with additional rinsing and add the bleach while the product is receiving water to the detergent compartment in the first rinsing step.

• Do not mix and use bleach and detergent together.

• As bleach may cause skin irritation use only small amounts (1/2 teacups – approximately 50 ml and rinse the laundry well.

• Do not pour bleach directly onto the laundry.

• Do not use bleach for colored clothes.

• Select a program with low-temperature washing while using oxygen-based colorants.

• Oxygen-based colorants can be used together with detergents. However, if it does not have the same viscosity as the detergent, first place the detergent in compartment no. “2” in the detergent drawer and wait for the product to rinse away the detergent during water intake.
  Add the colorant to the same compartment while the machine continues taking in water.

5.7 Tips for Efficient Washing

| Clothes
---|---
Light Colours and Whites| Colours| Black/Dark Col- ours| Delicates/Wool- lens/Silks

(Recommended temperat- ure range based on soil level: 40-90 °C)

| ****

(Recommended temper- ature range based on soil level: cool -40 °C)

| (Recommended temperature range based on soil level: cool -40 °C)| (Recommended temperature range based on soil level: cool -30 °C)
Soiling Level| ****

Heavily Soiled

(difficult stains such as grass, coffee, fruits and blood.)

| It may be necessary to pre-treat the stains or per- form prewash.

Powder and liquid deter- gents recommended for whites can be used at dosages recommended for heavily soiled clothes. It is recommended to use powder detergents to clean clay and soil stains and the stains that are sensitive to bleaches.

| Powder and liquid detergents recommended for colors can be used at dosages recommended for heavily soiled clothes. It is recommended- ded to use powder de- tergents to clean clay and soil stains and the stains that are sensitive to bleaches. Detergents which do not contain de- colourant should be used.| Liquid detergents suitable for colors and black/dark colors can be used at doses recommended- ded for heavily soiled clothes.| Prefer liquid detergents produced for delicate clothes. Woolen and silk clothes must be washed with special wool- len detergents.

Normally Soiled (For example, stains caused by body on col- lars and cuffs)

| Powder and liquid deter- gents recommended for whites can be used at dosages recommended for normally soiled clothes.| Powder and liquid deter- gents recommended for colours can be used at dosages recommended for normally soiled clothes. Detergents which do not contain de- colourant should be used.| Liquid detergents suitable for colors and black/dark colors can be used at doses recommended- ded for moderately soiled clothes.| Prefer liquid detergents produced for delicate clothes. Woollen and silk clothes must be washed with special wool- len detergents.
Lightly Soiled

(No visible stains exist.)

| Powder and liquid detergents recommended for whites can be used at dosages recommended for lightly soiled clothes.| Powder and liquid detergents recommended for colors can be used at dosages recommended for lightly soiled clothes. Detergents that do not contain colorant should be used.| Liquid detergents suitable for colors and black/dark colors can be used at doses recommended- ded for lightly soiled clothes.| Prefer liquid detergents produced for delicate clothes. Woolen and silk clothes must be washed with special wool- len detergents.

Operating the Product

** Please read the “Safety Instructions” section first!
6.1 Control Panel**

1 Programme Selection Button
2 Temperature Level Indicator Lights3 Spin Level Indicator Lights
4 Display
5 Start/Pause Button
6 End Time Setting Button| 7 Auxiliary Function Button 3
8 Auxiliary Function Button 2
9 Auxiliary Function Button 1
10 Spin Speed Adjustment Button
11 Temperature Setting Button
---|---

6.2 Symbols on the Display

1 Temperature Indicator
2 Spin Speed Indicator
3 Duration information
4 Door lock is engaged symbol
5 Programme follow-up indicator
6 No Water indicator| 7 Delayed Start Enabled Indicator
8 Auxiliary Function Indicators 3
9 Child Lock Enabled symbol
10 Auxiliary Function Indicators 2
11 Auxiliary Function Indicators 1
12 No spin indicator
13 Rinse Hold Indicator
14 Cold Water indicator
---|---

  The visuals used for the machine described in this section are schematic and may not match exactly with the features of your machine.

6.3 Programme and Consumption Table

| | Auxiliary Functions|
---|---|---|---

Programme

| Temperature

°C

| Max. Load (kg)| Water Con- sumption (l)| Energy Con- sumption (kWh)| ****

Max. Speed

| Steam| Extra Rinsing| Prewash| Anti-Crease+| Fast/Intensive| Temperature °C

Cotton

| 90| 7| 95| 2,30| 1200| •| •| •| •| •| Cold – 90
60| 7           95| 1,70| 1200| •| •| •| •| •| Cold – 90
40| 7| 94| 0,95| 1200| •| •| •| •| •| Cold – 90

Eco 40-60

| 40| 7| 52| 0,780| 1200| | | | | | 40-60
40| 3,5| 38| 0,56| 1200| | | | | | 40-60
40***| 2| 29| 0,355| 1200| | | | | | 40-60

Synthetics

| 60| 3| 70| 1,35| 1200| •| •| •| •| •| Cold – 60
40| 3| 68| 0,85| 1200| •| •| •| •| •| Cold – 60

Mini / Mini 14‘

| 90| 7| 66| 2,10| 1200| •| •| | •| •| Cold – 90
60| 7| 66| 1,20| 1200| •| •| | •| •| Cold – 90
30| 7| 66| 0,20| 1200| •| •| | •| •| Cold – 90
Mini / Mini 14‘+ Fast/Intensive| 30| 2| 40| 0,15| 1200| •| •| | •| •| Cold – 90
WoolProtect / HandWash| 40| 1,5| 55| 0,50| 1200| | •| | | | Cold – 40
Delicates| 40| 3,5| 55| 0,72| 800| | •| | | | Cold – 40
Mix| 40| 3,5| 85| 0,90| 800| •| | •| •| •| Cold – 40
Machine Care| 90| –| 76| 2,33| 600| | | | | | 90
Outdoor/Sport| 40| 3,5| 55| 0,50| 1200| | | •| | | Cold – 40
StainCare| 60| 3,5| 82| 1,55| 1200| | | •| | •| 30-60
Shirts| 40| 3| 70| 1,40| 800| | •| •| •| •| Cold – 60
Down Wear| 60| 2| 89| 1,31| 1000| •| •| | | | Cold – 60
HygieneCare+| 90| 7| 125| 2,80| 1200| | | | | | 20-90

• : Selectable.

• : Automatically selected, cannot be canceled.
  ***: Eco 40-60 program is a test program according to 40 ° C temperature selection, EU regulation EU / 2019/2014 and EN 60456: 2016 / A11: 2020 standard.
  – : See the program description for maximum load.
  Please read the Installation section of the manual before first use. The auxiliary functions in the table may vary according to the model of your machine. Water and energy consumption may vary subject to changes in water pressure, water hardness and temperature, ambient temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in electric voltage. Selection patterns for auxiliary functions can be changed by the manufacturer company. New selection patterns can be added or removed. The spin speed of your machine may vary according to the program; this spin speed cannot exceed the max. spin speed of your machine. The amount of noise and humidity varies according to the spin speed; when the higher spin speed is selected during the spinning phase, the laundry contains less moisture but higher noise occurs at the end of the program.
  You can see the washing duration on the display of your machine while selecting a program. Depending on the amount of laundry you have loaded into your machine, there may be a difference of 1-1.5 hours between the duration shown on the display and the actual duration of the wash cycle. Duration will be automatically updated soon after the washing starts. Always select the lowest appropriate temperature. The most efficient programs in terms of energy consumption are generally those that wash at low temperatures for a long time.

Consumption Values (EN)

| Temperat- ure Selec- tion °C|

Spin Speed (cycle/min)

|

Capacity (kg)

| Programme Duration (h:min)| Energy Consump- tion (kWh/ cycle)| Water Con- sumption (liter/cycle)| Laundry Temperat- ure (°C)| Residual Moisture Percent (%)

Eco 40-60

| 40| 1200| 7.0| 03:27| 0.780| 52.0| 40| 53
40| 1200| 3.5| 02:41| 0.560| 38.0| 38| 53
40| 1200| 2| 02:41| 0.355| 29.0| 28| 55.9
Cotton| 20| 1200| 7| 03:30| 0.580| 94.0| 20| 53.9
60| 1200| 7| 03:30| 1.700| 95.0| 60| 53.9
Synthetics| 40| 1200| 3| 02:15| 0.850| 68.0| 40| 40
Mini / Mini 14‘| 30| 1200| 7| 00:28| 0.200| 66.0| 23| 62
The consumption values given for programmes other than the Eco 40-60 programme are only indicative.

6.4 Programme Selection
a. Determine the program suitable for the type, quantity and soiling level of the laundry in accordance with the “Programme and consumption table”.
Programs are limited to the highest spin speed appropriate for that particular type of fabric.
When selecting a program, always consider the type of fabric, color, degree of soiling and permissible water temperature.
b. Select the desired program with the Programme Selection knob.

6.5 Programmes
• Eco 40-60
In the Eco 40-60 program, you may wash normally soiled cotton laundry that are specified to be washed together at 40°C or 60°C. This program is the stand- ard test program according to the EU environmentally friendly design and energy labeling regulations.
Although this program washes longer than other washing programs, it is more efficient in terms of energy and water consumption. Actual water temperature maybe different from the stated wash temperature. When you load the machine with less laundry (e.g. ½ capacity or less), periods in program stages may automatically get
shorter. In this way, energy and water consumption would be much less.
• Cotton
You can wash your durable cotton laundry (sheets, bedlinen, towels, bathrobes, underwear etc.) in this program. When the quick wash function button is pressed, program duration becomes notably shorter but effective washing performance is ensured with intense washing movements. If the quick wash function is not selected, effective washing and rinsing performance is ensured for your heavily soiled laundry.
• Synthetics
You can wash your laundry (such as shirts, blouses, synthetic/cotton blended fabrics etc.) in this program. When the quick wash function button is pressed, the program duration will be shortened significantly and effective washing performance is provided for your laundry that is not very dirty. If the quick wash function is not selected, effective washing and rinsing performance is ensured for your heavily soiled laundry.
• WoolProtect / HandWash
Use to wash your woolen/delicate laundry. Select the appropriate temperature complying with the tag of your clothes. Your laundry will be washed with a very gentle washing action in order not to damage the clothes.
• HygieneCare+
Applying a steam step at the beginning of the program allows softening the dirt easily. Use this program for your laundry (baby clothes, bed sheets, bedlinen, underwear, etc. cotton items) that requires an anti-allergic and hygienic washing at high temperature with an intensive and long washing cycle. The high level of hygiene is ensured thanks to the steam application before the program, long heating duration and additional rinsing step.

• The program was tested by „The British Allergy Foundation„ (Allergy UK) with the 60°C temperature option selected and it was certified in terms of its efficacy in eliminating allergens in addition to bacteria and mold.

Allergy UK is the brand of the British Allergy Association. Seal of Approval is created to guide people that require recommendation about a product that the related product restricts/reduces/eliminates the allergens or reduces the allergen content significantly in the ambient where allergy patients exist. It aims to provide assurance that the products are tested scientifically or examined in a way to provide measurable results.

• Down Wear
Use this programme to wash your coats, vest, jackets etc. containing feathers with a “machine-washable” label on them. Thanks to special spinning profiles, it is ensured that the water reaches the air gaps amongst the feathers.
• Spin+Pump
You can use this program to remove the water on the garment/inside the machine.
• Rinsing
Use when you want to rinse or starch separately.
• Shirts
This program is used to wash the shirts made from cotton, synthetic and synthetic blended fabrics altogether. It reduces wrinkles. Steam is applied at the end of the program to help the wrinkle-reducing function. The special spin profile and steam applied at the end of the program reduce the wrinkles on your shirts. When the quick wash function is selected, the Pre-treatment algorithm is executed.

• Apply the pre-treatment chemical on your garments directly or add it together with the detergent in the powder detergent compartment. Thus, you can obtain the same performance as you obtain with normal washing in a much shorter period of time. Usage life of your shirts increases. Do not use pre-wash detergent if you are planning to use delay function of your machine. Prewash detergent may pour out on your clothes and cause stains.
  ** It is recommended to operate the cycle with no more than 6 shirts to minimize wrinkles in your shirts using this cycle. When washing more than 6 shirts, there may be differences on the wrinkle levels and humidity on shirts at the end of cycle.

• Mini / Mini 14‘
  Use this program to wash your lightly soiled or unspotted cotton clothes in a short time but not for towels or heavy cotton. The program duration can be reduced to 14 minutes when the quick wash function is selected. When the quick wash function is selected, a maximum 2 (two) kg of laundry must be washed.

• Machine Care
  Regularly clean (once every 1 to 2 months) the drum for ensuring the required hygiene. Turn on the programme when the machine is completely empty. For better results, use powder anti-limescale (drum cleaning materials) suitable for washing machines when the powder detergent function is selected. Leave the loading door half
  closed after the programme ends for the inside of the machine to dry.

This is not a washing program. This is a maintenance program. Do not turn this programme on when there is something inside the machine. When you attempt to operate, the machine automatically senses that there is load inside, and may quit or resume the programme as per the model of your machine. Effective cleaning is not achieved if the programme is resumed.

• Mix
  Use to wash your cotton and synthetic clothes together without sorting them.

• Delicates
  You can wash your delicate clothes such as cotton/synthetic blended knitwear or hosiery in this program. It washes with a more delicate washing action. Wash your clothes whose color you want to preserve either at 20 degrees or by selecting the cold wash option.

• Outdoor / Sport You can use this program to wash sports and outdoor garments that contain cotton/synthetics mix and water repellent cover such as gore-tex etc. It makes sure your garments are washed gently thanks to special rotating movements.

• Stain Care The machine has a special stain program that enables the removal of different types of stains in the most effective way. Use this program only for durable colorfast cotton laundry. Do not wash delicate and pigmenting clothes and laundry in this program. Before washing, garment tags should be checked (recommended for cotton shirts, trousers, shorts, t-shirts, baby clothes, pajamas, aprons, table clothes, bed sheets, duvet covers, pillowcases, bath beach towels, towels, socks, cotton under- wear that are suitable for washing at high temperature and long time). In the automatic stain program, you can wash 24 types of stains divided into three different groups according to quick function selection. Depending on the selected stain group, a special washing program for which duration of rinse hold, washing action, washing and rinsing duration are modified. Below you can find the soil groups that can be selected with the “Quick/Intensive” setting button: When “Intense” is selected; Sweat, collar dirt, food, mayonnaise, salad dressing, make-up, machine oil, baby food. When “Quick/Intense” is not selected; Blood, chocolate, pudding, grass, mud, eggs, butter, curry.

When “Quick” is selected;
Tea, coffee, juice, ketchup, red wine, cola, jam, coal
a. Select the stain program.
b. Select the stain you want to clean by locating it in the groups above and selecting the related group with the Quick/ Intense auxiliary function button.
c. Read the garment tag carefully and ensure that the correct temperature and spin speed are selected.
6.6 Temperature Selection

Whenever a new programme is selected, the recommended temperature for the programme appears on the temperature indicator. It is possible that the recommended temperature value is not the maximum temperature that can be selected for the current program. Press the Temperature Adjustment button to change the temperature.  Temperature decreases gradually.
No change can be made in programs where temperature adjustment is not allowed.
You can also change the temperature after the washing starts. This change can be made if only washing steps allow it.
If you scroll to the cold wash option and press the Temperature Adjustment button again, the recommended maximum temperature for the selected program appears on the display. Press the Temperature Adjustment button again to decrease the temperature.

6.7 Spin Speed Selection

Whenever a new program is selected, the recommended spin speed of the selected program is displayed on the Spin Speed indicator. It is possible that the recommended spin speed value is not the maximum spin speed that can be selected for the current program. Press the Spin Speed Adjustment button to change the spin speed. Spin speed decreases gradually. Then, depending on the model of the product, “Rinse Hold ” “No Spin “ options appear on the display. If you are not going to unload your laundry immediately after the programme completes, you can use the Rinse Hold function in order to prevent them from getting wrinkled when there is no water in the machine. This function holds the laundry in the final rinsing water. If you want to spin your laundry after the Rinse Hold function:

a. Adjust the Spin Speed.
b. Press Start / Pause. The programme will resume. The machine drains the water and spins the laundry.
If you want to drain the water at the end of the programme without spinning, use No  Spin function.
No change can be made in programs where spin speed adjustment is not allowed.
You can change the spin speed after the washing starts if the washing steps allow it. Changes cannot be made if the steps do not allow it.

Rinse Hold
If you are not going to unload your clothes immediately after the program completes, you can use rinse hold function to keep your laundry in the final rinsing water in order to prevent them from getting wrinkled when there is no water in the machine. Press Start/Pause button after this process if you want to drain the water without spinning your laundry. Program will resume and complete after draining the water. If you want to spin the laundry held in water, adjust the Spin Speed and press Start/ Pause button. The programme will resume. Water is drained, laundry is spun and the program is completed.
6.8 Auxiliary Function Selection Select the desired auxiliary functions before starting the programme. Whenever a programme is selected, icons of the auxiliary function symbol that is selected to- together with it illuminates.
When an auxiliary function button that cannot be selected with the current programme is pressed, the washing machine will make a warning sound. Some functions cannot be selected together. If a second auxiliary function conflicting with the first one is selected before starting the machine, the function selected first will be canceled and the second auxiliary function selection will remain active. An auxiliary function that is not compatible with the programme cannot be selected (See “Programme and consumption table”) Some programs have auxiliary functions that must be operated simultaneously. Those functions cannot be canceled.

6.8.1 Auxiliary Functions

• Pre-wash A Prewash is only worthwhile for heavily soiled laundry. Not using the Prewash will save energy, water, detergent and time.

• Fast / Intensive You can shorten or extend the program duration with this function. Depending on the program selection, there may be differences in time increases and decreases. In case the FAST or INTENSIVE led is not lit,the appropriate program duration is shown for your normally soiled clothes/ laundry. Depending on the program selection, the intensive features can be selected automatically. In this case, the Intensive LED on the panel will be lit. You can use the Intensive selection to achieve a better washing performance when washing heavily soiled laundry. You can reduce the time for your lightly soiled laundry by pressing the Fast/Intensive button in the programs which come with intense being selected. When you press the button once, the LED will turn off and you will reach the appropriate program duration for your normally soiled clothes/laundry. When you press the same button a second time, the fast LED will light up, the time will decrease a little and it will show the minimum program duration, which is suitable for your less soiled laundry. The duration of programs may shorten by 50% when this function is selected. While the duration shortens, due to optimized washing steps, mobility and optimum water consumption of the high mechanics, high washing performance is achieved.

• Steam
  This function helps to reduce the creases of your cotton, synthetic and mixed clothes, shorten the ironing time and remove the dirt by softening.

• Under conditions where the steam function is applied at the end of the program, your laundry may be warmer at the end of the washing. This is expected within the program’s working conditions.
  When you activate the steam function, do not use liquid detergent if there is no liquid container or liquid detergent dosing feature. There is the risk of staining of the clothes.
  6.8.2 Functions/Programmes Selected by Pressing the Function Keys for 3 Seconds

  • Anti-Crease+
    This function is selected when the relevant Auxiliary function button is pressed and held for 3 seconds and the program follow-up light for the relevant step turns on. When the function is selected, the drum rotates for up to 8 hours for preventing the laundry from creasing at the end of the program. You can cancel the program and take your laundry out at any time during the 8-hour duration. Press the function selection key or the machine on/off key to cancel the function. The program follow-up light will remain on until the function is canceled or the step is complete. If the function is not canceled, it will be active in the subsequent washing cycles as well.

  • Extra Rinsing
    This function can be selected by pressing and holding the related auxiliary function button for 3 seconds.
    This function enables the product to make additional rinsing in addition to the one already made after the main wash. Thus, the risk for sensitive skins (babies, allergic skins, etc.) to be affected by the minimal detergent remnants on the laundry can be reduced.

  • Child Lock 3″
    Use Child Lock function to prevent children from tampering with the machine. Thus you can avoid any changes in a running program.

You can switch on and off the machine with On / Off button when the Child Lock is active. When you switch on the machine again, programme will resume from where it has stopped. When the Child Lock is enabled, an audio warning will be given if the buttons are pressed. Audio warning will be cancelled if the buttons are pressed five times consecutively.
To activate the child lock:
Press and hold the related auxiliary function button for 3 seconds. After the countdown as “3-2-1″ on the display is over, Child Lock symbol appears on the display. When this warning is displayed, you can release the Auxiliary Function button 3.
To deactivate the child lock: Press and hold the related auxiliary function button for 3 seconds. After the countdown as “3-2-1″ on the display is over, Child Lock symbol disappears.
6.9 End Time
Time display
When the end time function is selected, the remaining time until the program starts is shown in hours such as 1h, 2h, and the remaining time to complete the programme
after your program starts is shown in hours and minutes as in the 01:30 example.
Program duration may differ from the values in section “Programme and consumption table” depending on the water pressure, water hardness and temperature, ambient temperature, amount and the type of laundry, auxiliary functions selected and the changes at the mains voltage. After a certain period of time after the end time function is activated, the machine goes into standby mode and some LEDs on the screen turn off. If there is any user input, the LEDs will turn on again.
With the End Time function, the end time of the program may be set up to 24 hours. After pressing End Time button, the program’s estimated ending time is dis-
played. If the End Time is set, End Time indicator is illuminated. In order for the End Time function is activated and the program is completed at the end of the specified time, you must press Start/Pause button after adjusting the time. If you want to cancel End Time function, press On/Off button to turn off and on the machine.
When you have activated the End Time function, do not add liquid detergent in the powder detergent compartment no 2. There is the risk of staining of the clothes
a. Open the loading door, place the laundry and put detergent, etc.
b. Select the washing program, temperature, spin speed and, if required, the auxiliary functions.
c. Set the End Time of your choice by pressing the End Time button. End Time indicator lights.
d. Press Start / Pause. Time countdown starts.
Additional laundry can be added into the machine during the End Time countdown. At the end of the countdown, End Time indicator turns off, washing cycle starts and the time of the selected program appears on the display.

6.10 Starting the Programme
a. Press Start / Pause button to start the program.

b. The Start / Pause button’s light which was off before starts to illuminate steadily now, indicating that the program has started.
c. Loading door is locked. The door lock symbol appears on the display after the loading door is locked.
d. Programme follow-up indicator lights on the display will show the current program step.
6.11 Loading Door Lock
There is a locking system on the loading door of the machine that prevents the opening of the loading door in cases when the water level is unsuitable.
The “Door Locked” symbol appears on the display when the loading door is locked.
Opening the loading door in case of power failure:
In case of power failure, you can use the loading door emergency handle under the pump filter cap to open the loading door manually.
**** To avoid any water overflow before opening the loading door, make sure there is no water left inside the machine.

a. Turn off and unplug the appliance.
b. Open the pump filter lid.
c. Pull down the loading door emergency handle with a tool and release. Then open the loading door.
d. If the loading door does not open then repeat the previous step.

6.12 Changing the Selections After Program has Started
Adding laundry after the program has started:
If the water level in the machine is suitable when you press Start/Pause button, the door lock will be deactivated and the door will open, allowing you to add garments.
The door lock icon on the display goes off when the door lock is deactivated. After adding garments, close the door and press Start/Pause button once again to resume
the washing cycle.

If the water level in the machine is not suitable when you press Start/Pause button, the door lock cannot be deactivated and the door lock icon on the display remains on. If the temperature of the water inside the machine is above 50°C, you cannot deactivate the door lock for safety reasons, even if the water level is suitable. Switching the machine to pause mode: Press the Start/Pause button to switch the machine to pause mode. Pause symbol will flash on the display.

Changing the program selection after the program has started:
The program change is allowed when the current program is running unless the Child Lock is enabled. This action will cancel the current program.
The selected program starts anew.
Changing the auxiliary function, speed and temperature:
Depending on the step the program has reached, you can cancel or activate the auxiliary functions. See “Auxiliary function selection”
You can also change the speed and temperature settings. See ‘’Spin speed selection” and “Temperature selection”.
The loading door will not open if the water temperature in the machine is high or the water level is above the loading door baseline.
6.13 Cancelling the Programme
The program is canceled when the program selection knob is turned to a different program or the machine is turned off and on again using the program selection knob.
If you turn the program selection knob when the Child Lock is enabled, the program will not be canceled. You should cancel the Child Lock first. If you want to open the loading door after you have canceled the program but if it is not possible to open the loading door since the water level in the machine is above the loading door baseline, then turn the Programme Selection knob to the Pump+Spin program and drain the water in the machine.

6.14 End of Programme
End symbol appears on the display when the program is completed. If you do not press any button for 10 minutes, the machine will switch to OFF mode. Display and all indicators are turned off. Completed program steps will be displayed if you press On/Off button.

Maintenance and Cleaning

Please read the “Safety Instructions” section first!
The service life of your product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals.
7.1 Cleaning the Detergent Drawer
Clean the detergent drawer at regular intervals (once every 4 to 5 wash) as mentioned below to prevent accumulation of powder detergent.
Clean the syphon if excess amounts of water and fabric softener mixture remain in the softener compartment.

a. Press the marked part of the siphon within the softener compartment and then pull the drawer towards yourself to take it out.
b. Lift and remove the siphon from behind as shown.
c. Rinse drawer and siphon in the sink with plenty of warm water. Use gloves or a suitable brush to prevent contact of residues in the drawer with your skin.
d. Firmly fit the siphon and the drawer back after cleaning.
7.2 Cleaning the Loading Door and the Drum
For products with a drum cleaning program, please see the Operating the product section.
Repeat Drum Cleaning process in every 2 months.
NOTICE: Use an anti-limescale suitable for washing machines. .After every washing make sure that no foreign substance is left in the product. If the holes on the door gasket shown in the figure is blocked, open the holes using a toothpick.
Foreign metal substances will cause rust stains in the drum. Clean the stains on the drum surface by using cleaning agents for stainless steel. Never use steel wool or wire wool. These will damage the painted, chrome coated and plastic surfaces. We recommend you to wipe the door gasket with a dry and clean cloth at the end of the programme. This will remove residues on the door gasket in your machine and prevent formation of malodours.
7.3 Cleaning the Body and Control Panel
Wipe the body of the product with soapy water or non-corrosive mild gel detergents as necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean the control panel. Do not use cleaning products that contain bleach
7.4 Cleaning the Water Intake Filters
There is a filter at the end of each water intake valve at the rear of the product and also at the end of each water intake hose where they are connected to the tap. These
filters prevent foreign substances and dirt in the water to enter the product. Filters should be cleaned if they are dirty.

a. Close the taps.
b. Remove the nuts of the water intake hoses to access the filters on the water intake valves and clean them with an appropriate brush. If the filters are too dirty, remove them from their places with a pliers and clean in this way.
c. Take out the filters on the flat ends of the water intake hoses together with the gaskets and clean thoroughly under running water.
d. Replace the gaskets and filters carefully and tighten their nuts by hand.
7.5 Draining Remaining Water and Cleaning the Pump Filter
The filter system in your product prevents solid items such as buttons, coins and fabric fibres from clogging the pump impeller during the draining of washing water. Thus, the water will be drained without any problem and the service life of the pump will extend. If the product fails to drain water inside it, the pump filter is clogged. Filter must be cleaned whenever it is clogged or in every 3 months. Water must be drained off first to clean the pump filter. In addition, prior to transporting the product (e.g., when moving to another house) water should be drained completely.

NOTICE: Foreign substances left in the pump filter may damage your product or may cause noise prob- lem. In regions where freezing is possible, the tap must be closed, the system hose must be removed and the water inside the product must be drained when the product is not in use. After each use, turn off the tap to which the mains hose is connected.
In order to clean the dirty filter and drain the water:
a. Unplug the product to cut off the supply power.
**** The temperature of the water inside the product may rise up to 90 ºC. To avoid the risk of scalding, clean the filter after the water inside the product is cooled down.
b. Open the filter cover.

c. Follow the below procedures in order to drain water.
If the product does not have an emergency water draining hose, in order to drain the water:

• Place a large container at the end of the hose to collect the water from the filter.

• When the pump filter starts leaking water loosen it by turning (opposite clockwise). Fill the running water to the container you placed in front of the filter. Keep a cloth
  ready to clean the water that may spill.

• Completely turn and remove the pump filter when the water in the product leaks out.
  a. Clean any residues inside the filter as well as fibres, if any, around the pump impeller region.
  b. Replace the filter.
  c. If the filter cap is composed of two pieces, close the filter cap by pressing on the tab. If it is one piece, seat the tabs in the lower part into their places first, and then press the upper part to close.

Troubleshooting

Please read the “Safety Instructions” section first!
Programs do not start after the loading door is closed.

• Start / Pause / Cancel button is not pressed. >>> Press Start / Pause / Cancel button.
• It may be difficult to close the loading door in case of excessive loading. >>> Reduce the amount of laundry and make sure that the loading door is closed properly.

The program cannot be started or selected.

• The product has switched to self-protection mode due to a supply problem (line voltage, water pressure, etc.). >>> Depending on the product model, select another program by turning the Program Selection button or pressing and holding the On/Off button for 3 seconds to can- cel the program. The previous program will be canceled. See Cancelling the Programme [} 30]

The water inside the product.

• Some water has remained in the product due to the quality control processes in the production. >>> This is not a failure; water is not harmful to the product.
  The product does not take water in.

• Tap is turned off. >>> Turn on the taps.

• Water inlet hose is bent. >>> Flatten the hose.

• Water inlet filter is clogged. >>> Clean the filter.

• Loading door is not closed. >>> Close the door.
  The product does not drain water.

•  Water drain hose is clogged or twisted.

  Clean or flatten the hose.

• Pump filter is clogged. >>> Clean the pump filter.
  Product vibrates or makes noise.

• Product is standing unbalanced. >>> Adjust the stands to balance the product.

• A hard substance has entered into the pump filter. >>> Clean the pump filter.

• Transportation safety bolts are not removed. >>> Remove the transportation safety bolts.

• Laundry quantity in the product is too little. >>> Add more laundry to the product.

• Excessive laundry is loaded in the product. >>> Take out some of the laundry from the product or distribute the load by hand to balance it homogeneously in the product.

• Product is leaning on a rigid item. >>> Make sure that the product is not leaning on anything.
  There is water leaking from the bottom of the product.

• The water drain hose is clogged or twisted.

  Clean or flatten the hose.

• Pump filter is clogged. >>> Clean the pump filter.
  The product stopped shortly after the program started.

• The machine has stopped temporarily due to low voltage. >>> Product will resume running when the voltage restores to the normal level.
  The product directly drains the water it takes in.

• The draining hose is not at adequate height. >>> Connect the water draining hose as described in the user manual.
  No water can be seen in the product during washing.

• Water is inside the invisible part of the product. >>> This is not a failure. The loading door cannot be opened.

• Loading door lock is activated because of the water level in the product. >>> Drain the water by running the Pump or Spin program.

• Product is heating up the water or it is at the spinning cycle. >>> Wait until the program completes.

• Loading door may be stuck because of the pressure it is subjected to. >>> Grab the handle and push and pull the loading door to release and open it.

• If there is no power, loading door of the product will not open. >>> To open the loading door, open the pump filter cap and pull down the emergency handle positioned at the rear side of the said cap. See Loading Door Lock [} 29] Washing takes longer than specified in the user manual. (*)

• Water pressure is low. >>> Product waits until taking in adequate amount of water to prevent poor washing quality due to the decreased amount of water. Therefore, the washing time extends.

• The voltage is low. >>> Washing time is prolonged to avoid poor washing results when the supply voltage is low.

• The input temperature of water is low. >>>
  Required time to heat up the water extends in cold seasons. Also, washing time can be lengthened to avoid poor washing results.

• The number of rinses and/or amount of rinsing water have increased. >>> Product increases the amount of rinsing water when good rinsing is needed and adds an extra rinsing step if necessary.

• Excessive foam has occurred and an automatic foam absorption system has been activated due to too much detergent usage. >>> Use recommended amount of detergent.
  Program duration does not countdown. (On models with display) (*)

• The timer may stop during water intake. >>>
  The timer indicator will not count down until the product takes in an adequate amount of water. The product will wait until there is sufficient amount of water to avoid poor washing results due to lack of water. The timer indicator will resume the countdown after this.

• The timer may stop during the heating step. >>> Timer indicator will not countdown until the product reaches the selected temperature.

• The timer may stop during the spinning step. >>> Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product.

Program duration does not countdown. (*)

• There is an unbalanced load in the product. >>> Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in  the product.

*The product does not switch to the spinning step. ()**

• There is an unbalanced load in the product. >>> Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product.
• The product will not spin if water is not drained completely. >>> Check the filter and the draining hose.
• Excessive foam has occurred and an automatic foam absorption system has been activated due to too much detergent usage. >>> Use recommended amount of detergent.

Washing performance is poor: Laundry turns gray. ()**

• An insufficient amount of detergent has been used over a long period of time. >>> Use the recommended amount of detergent appropriate for water hardness and laundry.
• Washing has been made at low temperatures for a long time. >>> Select the proper temperature for the laundry to be washed.
• An insufficient amount of detergent is used with hard water. >>> Using an insufficient amount of detergent with hard water causes the soil to stick on the cloth and this turns the cloth into gray in time. It is difficult to eliminate graying once it hap- pens. Use the recommended amount of detergent appropriate for water hardness and the laundry.
• Excessive amount of detergent is used. >>> Use the recommended amount of detergent appropriate for water hardness and laundry.

Washing performance is poor: Stains persist or the laundry is not whitened. (**)

• An insufficient amount of detergent is used. >>> Use the recommended amount of detergent appropriate for water hardness and laundry.

• Excessive laundry is loaded in. >>> Do not load the product in excess. Load with amounts recommended in the “Programme and consumption table”.

• Wrong program and temperature were selected. >>> Select the proper program and temperature for the laundry to be washed.

• The wrong type of detergent is used. >>> Use original detergent appropriate for the product.

• An excessive amount of detergent is used.

  Put the detergent in the correct compartment. Do not mix the bleaching agent and the detergent with each other.
  Washing performance is poor: Oily stains appeared on the laundry. (**)

• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this procedure, see Cleaning the Loading Door and the Drum [} 31] Washing performance is poor: Clothes smell unpleasant. (**)

• Odours and bacteria layers are formed on the drum as a result of continuous washing at lower temperatures and/or in short programs. >>> Leave the  detergent
  drawer as well as the loading door of the product ajar after each washing. Thus, a humid environment favorable for bacteria cannot occur in the machine Colour of the clothes faded. (**)

• Excessive laundry was loaded in. >>> Do not load the product in excess.

• The detergent in use is damp. >>> Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.

• A higher temperature was selected. >>> Select the proper program and temperature according to the type and soiling degree of the laundry.
  The washing machine does not rinse well.

• The amount, brand and storage conditions of the detergent used are inappropriate. >>> Use a detergent appropriate for the washing machine and your laundry. Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.

• The detergent was put in the wrong compartment. >>> If detergent is put in the prewash compartment although prewash cycle is not selected, the product can take this detergent during the rinsing or softener step. Put the detergent in the correct compartment.

• The pump filter is clogged. >>> Check the filter.

• The draining hose is folded. >>> Check the drain hose.
  The laundry became stiff after washing. (**)

• An insufficient amount of detergent is used. >>> Using an insufficient amount of detergent for the water hardness can cause the laundry to become stiff in time. Use  appropriate amount of detergent according to the water hardness.

• Detergent was put in the wrong compartment. >>> If detergent is put in the pre wash compartment although prewash cycle is not selected, the product can take this detergent during rinsing or softener step. Put the detergent in the correct compartment.

• Detergent was mixed with the softener.

  Do not mix the softener with detergent. Wash and clean the drawer with hot water.

The program cannot be started or selected

• The product has switched to self-protection mode due to a supply problem (line voltage, water pressure, etc.). >>> Depending on the product model, select another program by turning the Program Selection button Laundry does not smell like the softener. (**)
• The detergent was put in the wrong compartment. >>> If detergent is put in the prewash compartment although prewash cycle is not selected product, the can take this detergent during rinsing or softener step. Wash and clean the drawer with hot water. Put the detergent in the correct compartment.
• Detergent was mixed with the softener. >>> Do not mix the softener with detergent. Wash and clean the drawer with hot water. pressing and holding the On/Off button for 3 seconds to can- cel the program. The previous program will be cancelled. See Cancelling the Programme [} 30]

Detergent residue in the detergent drawer. ()**

• Detergent was put in wet drawer. >>> Dry the detergent drawer before putting in the detergent.
• The detergent has gotten damp. >>> Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
• Water pressure is low. >>> Check the water pressure.
• The detergent in the main wash compartment got wet while taking in the prewash water. Holes of the detergent compartment are blocked. >>> Check the holes and clean if they are clogged.
• There is a problem with the detergent drawer valves. >>> Call the Authorised Service Agent.
• Detergent was mixed with the softener. >>> Do not mix the softener with detergent. Wash and clean the drawer with hot water.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this procedure, see Cleaning the Loading Door and the Drum [} 31]

Too much foam forms inside the product. ()**

• Improper detergents for the washing machine is used. >>> Use detergents appropriate for the washing machine.
• Excessive amount of detergent is used. >>> Use only sufficient amount of detergent.
• Detergent was stored under improper conditions. >>> Store detergent in a closed and dry location. Do not store in excessively hot places.
• Some meshed laundry such as tulle may foam too much because of their texture. >>> Use smaller amounts of detergent for this type of item.
• Detergent was put in the wrong compartment. >>>  Make sure you place the detergent in the appropriate compartment.
• Softener is being taken early by the product. >>> There may be problem in the valves or in the detergent drawer. Call the Authorised Service Agent.

Foam is overflowing from the detergent drawer.

• Too much detergent is used. >>> Mix 1 tablespoonful softener and ½ l water and pour into the main wash compartment of the detergent drawer. >>> Put detergent into the product suitable for the programmes and maximum loads indicated in the “Programme and consumption

table”. When you use additional chemicals (stain removers, bleaches and etc.), reduce the amount of detergent.
*The laundry remains wet at the end of the program. ()**

• Excessive foam has occurred and an automatic foam absorption system has been activated due to too much detergent usage. >>> Use recommended amount of detergent. (*) The product does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the product and to its surrounding environment. Laundry should be rearranged and respun. (**) Regular drum cleaning is not applied. Clean the drum regularly. See Cleaning the Loading Door and the Drum [} 31]

**** If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or the Authorised Service Agent. Never try to repair a nonfunctional product yourself.

DISCLAIMER / WARNING

Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and in accordance with the following instructions (see the “Self- Repair” section). Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs shall be addressed to registered professional repairers in order to avoid safety issues. A registered professional repairer is a professional repairer that has been granted access to the instructions and spare parts list of this product by the manufacturer according to the methods described in legislative acts pursuant to Directive 2009/125/ EC. However, only the service agent (i.e. authorized professional repairers) that you can reach through the phone number given in the user manual/warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by Grundig ) shall void the guarantee. Self-Repair Self-repair can be done by the end-user with regard to the following spare parts: door, door hinge and seals, other seals, door locking assembly and plastic peripherals such as detergent dispensers (an updated list is also available in support.grundig.com as of 1st of March 2021) Moreover, to ensure product safety and to prevent risk of serious injury, the mentioned self-repair shall be done following the in-structions in the user manual for self-repair or which are available in support.grundig.com For your safety, unplug the product before attempting any self-repair. Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manuals for self-repair or which are available in support.grundig.com , might give raise to safety issues not attributable to support.grundig.com , and will void the warranty of the product. Therefore, it is highly recommended that end-users refrain from the attempt to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or registered professional repairers. On the contrary, such attempts by end-users may cause safety issues and damage the product and subsequently cause fire, flood, electrocution and serious personal injury to occur. By way of example, but not limited to, the following repairs must be addressed to authorized professional repairers or registered professional repairers: motor, pump assembly, main board, motor board, display board, heaters etc. The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above The spare part availability of the washing machine or washer-dryer that you purchased is 10 years. During this period, original spare parts will be available to operate the washing machine or washer-dryer properly.
When the appliance is turned off, pressing 1 and 2 auxiliary function buttons are pressed for a long time, a 3-2-1 countdown, and the total washing cycles completed on the appliance is displayed. After the total washing cycle is displayed, the failure codes, if any, are displayed. Check the information on the screen through the table below.

After pressing the auxiliary function buttons 1 and 2, check the on-screen information.
SC| Your complaint is not solved during the check.| Call the authorised service agent.

E5

|

Pump filter may be clogged.

| Clean the pump filter. See “Draining remaining water and cleaning the pump filter” section. Try in spin cycle. If the issue is not resolved, call the service.
E8| The machine may not be taking in water.| • Turn on the taps. • Make sure there is no water outage. • Check the water inlet hose connection, if there is any folding on the hose, straighten it. • Clean the pump filter. See “Draining remaining water and cleaning the pump filter” section. • Close the front cover of the machine. Make sure that the cover is locked. Run the machine one more time. If the issue is not resolved, call the service.
E29| The product has switched to self protection mode due to a supply problem (line voltage, water pressure, etc.).| To cancel the programme, turn the Programme Selection knob to select another programme. Previous programme will be cancelled. See “Cancelling the programme” section.

If the issue persists, call the service.

E17

| Excess foam is present in the machine after the completed cycle.| • Store detergent in a closed and dry location. Do not store in excessively hot places. • Use smaller amounts of detergent for porous laundry like tulle. • Use amount of detergent appropriate to the amount of laundry and the level of stain. • Use only sufficient amount of detergent. • Make sure you place the detergent in the appropriate compartment . • Run the Drum Cleaning programme with the machine empty. See “Drum Cleaning” programme If your machine does not include Drum Cleaning programme, you can use Cotton 90C. • After running a short programme without detergent, check the machine. If the issue persists, call the service.
E18| Spin cycle is not initiated due to an imbalance of the machine.| Check the laundry inside the machine. The amount of laundry may not be sufficient. Try by increasing the amount of laundry. The laundry may be causing an imbalance; sort out the laundry by hand and distribute evenly inside the appliance. Retry in spin cycle.
E12| There may be water inside the machine.| Unplug the machine. There may be water under the machine. Clean the water under the machine. Plug the machine again. Try running a short cycle. If the issue persists or you see water leaking from one of the  hoses, close the valves and call the service.
E27| Check the water drain of the machine.| See “Connecting the drain hose to the drain” section.
E84| BLE connection cannot be established.| Check it, try connecting it. See “HomeWhiz Feature and Remote Control Function” section. If the issue persists, call the service.

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