SAMSUNG Galaxy A146P Smart Phone User Manual

Galaxy A146P Smart Phone

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Specifications

• Model: SM-A146P/DSN
• Language: English (HK)
• Release Date: 11/2023
• Website: www.samsung.com/hk

Product Usage Instructions

Getting Started

Before using the device, familiarize yourself with the device
layout and functions as detailed below:

Device Layout and Functions

The device includes components such as SIM card/microSD card
tray, front camera, touch screen, speaker, proximity/light sensor,
volume button, side button (fingerprint recognition sensor),
headphone jack, GPS antenna, rear camera, flash, multipurpose jack
(USB Type-C), microphone, NFC antenna, and main antenna.

Hard Buttons and Soft Buttons

The device features hard buttons like the side button and soft
buttons including the recents button, back button, and home button.
You can customize the side button by selecting an app or feature to
launch with different actions.

Charging the Battery

Prior to using the device, ensure the battery is charged. Follow
these steps for wired charging:

1. Connect the USB cable to the USB power adapter.

2. Plug the cable into the device’s multipurpose jack to charge
   the battery.

3. After full charging, disconnect the charger from the
   device.

For quick charging, use a super-fast charger or fast charger.
You can monitor the connection status of the charger by accessing
Settings and tapping on Battery.

If you wish to charge other devices using your phone’s battery,
connect your phone to the other device using the USB cable. A USB
connector may be required for certain devices. The battery charging
icon will appear on the other device’s screen once charging
commences.

FAQ

How do I set up my Samsung account?

To set up your Samsung account, navigate to Settings, locate
Samsung account, and follow the on-screen instructions to create or
sign in to your account.

How can I install or uninstall apps on my device?

To install or uninstall apps, access the Google Play Store on
your device. Search for the desired app and click install. To
uninstall, go to Settings, then Apps, select the app you want to
remove, and choose uninstall.

What should I do if my device overheats?

If your device overheats, move it to a cooler location and allow
it to cool down before using it again. Avoid exposing it to direct
sunlight or hot environments.

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USER MANUAL

SM-A146P/DSN English (HK). 11/2023. Rev.1.0

www.samsung.com/hk

Table of Contents

Getting started
5 Device layout and functions 8 Charging the battery 11 Nano-SIM card 12 microSD card 14 Turning the device on and off 15 Initial setup
Apps and features
16 Introduction 17 Samsung account 18 Understanding the screen 26 Notification panel 28 Entering text 30 Installing or uninstalling apps 32 Phone 34 Contacts 36 Messages 38 Multi window (Using multiple apps
at once) 41 Samsung Internet 42 Samsung Kids

43 Samsung Health 44 Samsung Notes 45 Samsung Members 45 Samsung Global Goals 45 Galaxy Shop 46 Galaxy Wearable 46 Calendar 47 Reminder (Receiving notifications
for to-do items) 48 My Files (Checking and managing
the files) 48 Clock 48 Calculator 49 Gaming Hub 49 SmartThings 50 Google apps 51 Camera 62 Gallery 66 AR Zone 70 Voice Recorder 70 Radio 71 Sharing content 72 Screen capture 73 Transferring data from your previous
device (Smart Switch)

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Table of Contents

Settings
76 Introduction 77 Samsung account 77 Connections
78 Wi-Fi 79 Bluetooth 81 NFC and contactless payments 82 Data saver 82 Allowed networks for apps 83 Mobile Hotspot 83 More connection settings 85 Connected devices 85 Modes and Routines 85 Using modes 86 Using routines 87 Sounds and vibration 88 Sound quality and effects 88 Separate app sound 88 Notifications 89 Display 90 Motion smoothness 90 Battery 91 Wallpaper and style 91 Themes 91 Home screen 92 Lock screen 92 Extend Unlock 93 Security and privacy 94 Face recognition 96 Fingerprint recognition 98 Location 98 Safety and emergency 99 Accounts and backup 99 Samsung Cloud

100 Google 101 Advanced features
102 Motions and gestures 103 Dual Messenger 104 Digital Wellbeing and parental controls 104 Device care 104 Optimising your device 105 Battery 105 Storage 105 Memory 105 App protection 106 Performance 106 Additional care 106 Apps 107 General management 108 Accessibility 109 Software update 109 Remote support 110 About phone
Usage notices
112 Precautions for using the device 114 Notes on package contents and
accessories 115 Device overheating situations and
solutions
Appendix
120 Troubleshooting

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Getting started
4

Getting started

Device layout and functions
SIM card / microSD card tray
Front camera Touch screen

Speaker Proximity/Light sensor
Volume button
Side button (Fingerprint recognition sensor)

Headphone jack GPS antenna Rear camera
Flash

Multipurpose jack (USB Type-C) Microphone
NFC antenna

Speaker

Main antenna Microphone

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Getting started
· When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears.
· Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.
· If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre or an authorised service centre.
· If dust or foreign materials enter the microphone, speaker, or receiver, or if these parts are covered, the device’s sound may become quiet or certain features may not work. If you attempt to remove the dust or foreign materials with a sharp object, the device may be damaged and its appearance may be affected.
· Connectivity problems and battery drain may occur in the following situations: If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection
· Do not cover the proximity/light sensor area with accessories, such as stickers or a cover. Doing so may cause the sensor to malfunction.
· Prevent water from coming into contact with the touch screen. The touch screen may malfunction in humid conditions or when exposed to water.
6

Getting started

Hard buttons
Button
Side button
Side button + Volume Down button

Function · Press and hold to turn the device on or off. · Press to turn on or lock the screen. · Press twice to open the app or feature you set.
· Press simultaneously to capture a screenshot. · Press and hold simultaneously to turn off the device.

Setting the Side button
Select an app or feature to launch by pressing the Side button twice. Open Settings, tap Advanced features Side button, and then select an option you want.
Soft buttons

Recents button

Back button

Home button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. Refer to Navigation bar (soft buttons) for more information.

7

Getting started
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended periods.
Wired charging
Connect the USB cable to the USB power adapter and plug the cable into the device’s multipurpose jack to charge the battery. After fully charging, disconnect the charger from the device.
Quick charging
Use a super fast charger or fast charger. You can check the connection status of the charger by opening Settings and tapping Battery.
· If fast charging does not work, open Settings, tap Battery Charging settings, and then check if the feature you want is turned on. Also, check if the USB cable and the USB power adapter are connected properly.
· You can charge the battery more quickly while the device or its screen is turned off.
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Getting started
Charging other devices
Use the USB cable to charge another mobile device with your phone’s battery. Connect your phone and the other device using your phone’s USB cable. A USB connector may be needed depending on the other device. When charging starts, the battery charging icon will appear on the other device’s screen.
The app selection pop-up window that appears on your phone is for data transfer. Do not select an app from the pop-up window.
Reducing the battery consumption
Your device provides various options that help you conserve battery power. · Optimise the device using the device care feature. · When you are not using the device, turn off the screen by pressing the Side button. · Turn on power saving mode. · Close unnecessary apps. · Turn off the Bluetooth feature when not in use. · Turn off auto-syncing of apps that need to be synced. · Decrease the backlight time. · Decrease the screen brightness.
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Getting started
Battery charging tips and precautions
Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. · Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty. · Use only USB Type-C cable supplied with the device. The device may be
damaged if you use Micro USB cable. · If you charge the device while the multipurpose jack is wet, the device may be
damaged. Thoroughly dry the multipurpose jack before charging the device. · To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging. · When using a charger, it is recommended to use an approved charger that guarantees the charging performance. · If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. · If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery. · Using a power source other than the charger, such as a computer, may result in a slower charging speed because of a lower electric current. · The device can be used while it is charging, but it may take longer to fully charge the battery. · If the device receives an unstable power supply while charging, the touch screen may not function. If this happens, unplug the charger from the device. · While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. · If the device is not charging properly, take the device and the charger to a Samsung Service Centre or an authorised service centre.
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Getting started

Nano-SIM card
Insert the SIM or USIM card provided by your carrier. You can insert two SIM or USIM cards so you can have two phone numbers or carriers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.
Some services that require a network connection may not be available depending on the carrier.

Inserting the SIM or USIM card

1

2

3

4

1 Insert the ejection pin into the hole on the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Place the SIM or USIM card on the tray with the gold-coloured contacts facing
downwards and gently press the SIM or USIM card into the tray to secure it.
4 Insert the tray back into the tray slot.
· Use only a nano-SIM card. · Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards. · Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device
may be damaged. · If the card is not fixed firmly into the tray, the SIM card may leave or fall out of
the tray. · If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry. · Fully insert the tray into the tray slot to prevent liquid from entering your device.
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Getting started

SIM manager
Open Settings and tap Connections SIM manager. · SIM cards: Activate the SIM card to use and customise the SIM card settings. · Preferred SIMs: Select to use specific SIM cards for some features, such as voice calls, when two cards are activated. · Data switching: Set the device to use another SIM card for data services if the preferred SIM card cannot connect to the network. You may incur additional charges when using this feature.
· More SIM settings: Customise the call settings.

microSD card

Inserting an SD card
Your device’s SD card capacity may vary from other models and some SD cards may not be compatible with your device depending on the SD card manufacturer and type. To check out your device’s maximum SD card capacity, refer to the Samsung website.

1

2

3

4

1 Insert the ejection pin into the hole on the tray to loosen the tray.
2 Pull out the tray gently from the tray slot. 3 Place an SD card on the tray with the gold-coloured contacts facing downwards and
gently press the SD card into the tray to secure it.
4 Insert the tray back into the tray slot.

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Getting started
· Use only a microSD card. · Some SD cards may not be fully compatible with the device. Using an
incompatible card may damage the device, the SD card, or the data stored in it. · Use caution to insert the SD card right-side up. · Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device
may be damaged. · When you remove the tray from the device, the mobile data connection will be
disabled. · If the card is not fixed firmly into the tray, the SD card may leave or fall out of the
tray. · If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry. · Fully insert the tray into the tray slot to prevent liquid from entering your device. · The device supports the FAT and the exFAT file systems for SD cards. When
inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the SD card, you must format it. If your device cannot format or recognise the SD card, contact the SD card manufacturer, a Samsung Service Centre or an authorised service centre. · Frequent writing and erasing of data shortens the lifespan of SD cards. · When inserting an SD card into the device, the SD card’s file directory appears in the My Files SD card folder.
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Getting started
Removing the SD card
Before removing the SD card, first unmount it for safe removal.
1 Open Settings and tap Device care Storage. 2 Swipe to the left to access the SD card page. 3 Tap Unmount.
Do not remove external storage, such as an SD card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be damaged or lost or cause damage to the external storage or phone. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Formatting the SD card
An SD card formatted on a computer may not be compatible with the device. Format the SD card on the device.
1 Open Settings and tap Device care Storage. 2 Swipe to the left to access the SD card page. 3 Tap Format.
Before formatting the SD card, remember to make backup copies of all important data stored in the SD card. The manufacturer’s warranty does not cover loss of data resulting from user actions.
Turning the device on and off
Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Side button
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Getting started
Turning the device on
Press and hold the Side button for a few seconds to turn on the device.
Turning the device off 1 To turn off the device, press and hold the Side button. Alternatively, open the
notification panel, swipe downwards, and then tap .
2 Tap Power off.
To restart the device, tap Restart.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side button and the Volume Down button simultaneously for more than 7 seconds to restart it.
Emergency call
You can make an emergency call or check the medical information you saved. Press and hold the Side button, and then tap Emergency call. Alternatively, open the notification panel, swipe downwards, and then tap Emergency call.
To manage your medical information and emergency contacts, open Settings and tap Safety and emergency.
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
If you do not connect to a Wi-Fi network, you might not be able to set up some device features during the initial setup.
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Apps and features
Introduction
Use apps and various features of the device. This chapter is a common manual for apps and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of apps or features not available on your device may be included.
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Apps and features
Samsung account
Using the Samsung account, you can use a variety of Samsung services that are provided through mobile devices, TVs, and the Samsung website. To check the list of services that can be used with your Samsung account, visit account.samsung.com.
1 Open Settings and tap Samsung account.
Alternatively, open Settings and tap Accounts and backup Manage accounts Add account Samsung account.
2 Sign in to your Samsung account. If you do not have a Samsung account, tap Forgot
password or don’t have an account? Create account.
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap Forgot password or don’t have an account? Forgot ID or Forgot password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.
Signing out of your Samsung account
When you sign out of your Samsung account, your data, such as contacts or events, will also be removed from your device.
1 Open Settings and tap Accounts and backup Manage accounts. 2 Tap Samsung account My profile and tap Sign out at the bottom of the screen. 3 Tap Sign out, enter your Samsung account password, and then tap OK.
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Apps and features

Understanding the screen

Controlling the touch screen
Tapping Tap the screen.
Dragging Touch and hold an item and drag it to the target position. Swiping Swipe upwards, downwards, to the left, or to the right.

Touching and holding Touch and hold the screen for approximately 2 seconds.
Double tapping Double tap the screen.
Spreading and pinching Spread two fingers apart or pinch on the screen.

· Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction.
· To avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips or other object.
· It is recommended not to use fixed graphics on part or all of the touch screen for extended periods. Doing so may result in afterimages (screen burn- in) or ghosting.
The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.
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Apps and features
Navigation bar (soft buttons)
When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.

Button

Recents

Home

Back

Function · Tap to open the list of recent apps. · Tap to return to the Home screen. · Touch and hold to open the Google Assistant app. · Tap to return to the previous screen.

Hiding the navigation bar
Check files or use apps on a wider screen by hiding the navigation bar.
Open Settings, tap Display Navigation bar, and then tap Swipe gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want.

Swipe from bottom

Swipe from sides and bottom

If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hint switch to turn it off.

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Apps and features
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps.
Switching between Home and Apps screens
On the Home screen, swipe upwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button.
Finder

Favourite apps

Home screen

Apps screen

If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, touch and hold an empty area, tap Settings, and then tap the Show Apps screen button on Home screen switch to turn it on. The Apps button will be added at the bottom of the Home screen.

Apps button

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Apps and features
Editing the Home screen
On the Home screen, touch and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.
· Adding panels: Swipe to the left, and then tap . · Moving panels: Drag a panel preview to a new location. · Deleting panels: Tap on the panel.
· Wallpaper and style: Change the wallpaper settings for the Home screen and the locked screen.
· Themes: Change the device’s theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme.
· Widgets: Widgets are small apps that launch specific app features to provide information and convenient access on your Home screen. Select a widget and tap Add. The widget will be added on the Home screen.
· Settings: Configure settings for the Home screen, such as the screen layout.
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, touch and hold an empty area, and then tap Settings Home screen layout Home screen only Apply.
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Apps and features
Launching Finder
Search for content on the device.
1 On the Apps screen, tap Search. 2 Enter a keyword.
Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
Moving items
Drag an item to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, touch and hold an item on the Apps screen, and then tap Add to Home. A shortcut to the app will be added on the Home screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.
Creating folders
On the Home screen or the Apps screen, drag an app over another app. A new folder containing the selected apps will be created. Tap Folder name and enter a folder name.
· Adding more apps Tap on the folder. Tick the apps to add and tap Done. You can also add an app by dragging it to the folder.
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Apps and features

· Moving apps from a folder Drag an app to a new location.
· Deleting a folder Touch and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.

Edge panel
You can access your favourite apps and features from the Edge panels. Drag the Edge panel handle towards the centre of the screen. If the Edge panel handle is not visible, open Settings, tap Display, and then tap the Edge panels switch to turn it on.

Edge panel handle

Edge panel

Edge panel settings
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Apps and features

Lock screen
Pressing the Side button turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side button to turn on the screen. Alternatively, double tap the screen.
Changing the screen lock method
To change the screen lock method, open Settings, tap Lock screen Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.
You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Open Settings, tap Lock screen Secure lock settings, unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to turn it on.

Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table are most common.

Icon

Meaning

No signal

Signal strength

Roaming (outside of normal service area)

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

HSPA+ network connected

24

Apps and features

Icon

Meaning

/

LTE network connected

5G network connected / Device is in network that includes the 5G network

Wi-Fi connected

Bluetooth feature turned on

Location services being used

Call in progress

Missed call

New text or multimedia message

Alarm turned on

/

Mute mode / Vibration mode

Flight mode turned on

Error occurred or caution required

/

Battery charging / Battery power level

· The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
· Some indicator icons appear only when you open the notification panel. · The indicator icons may appear differently depending on the carrier or model.

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Apps and features

Notification panel

When you receive new notifications, indicator icons appear on the status bar. To check out more information about the icons, open the notification panel and check the details.
To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
You can use the following functions on the notification panel.

Quick settings

Open Settings.

Control connected nearby devices and SmartThings devices and scenes.
Check the notification details and perform various actions.
Access the notification settings.

Adjust the brightness of the display.
Control media on your phone and connected nearby devices.
Clear all notifications.

Using the quick settings panel
Swipe downwards on the notification panel to open the quick settings panel.

Quick settings

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Apps and features Tap each button to turn the specific feature on or off. To access more detailed settings, tap the button’s text or touch and hold a button. To edit buttons, tap Edit.
Controlling media playback
Control media on your phone and connected nearby devices on the notification panel.
1 Open the notification panel and tap Media output. 2 Tap the icons on the controller to control the playback. Controlling nearby devices
Launch and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel.
1 Open the notification panel and tap Device control.
Nearby connected devices and SmartThings devices and scenes will appear.
2 Select a nearby device or a SmartThings device to control it, or select a scene to
launch it.
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Apps and features

Entering text

Keyboard layout
A keyboard appears automatically when you enter text.

Additional keyboard functions

Access more keyboard functions.

Delete a preceding character.

Enter symbols.

Break to the next line.

Change the input language.

Enter numbers.

Enter a space.
Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.

Changing the input language
Tap the input language key to switch between the input languages. Tap and types Manage input languages and select the languages to use.

Languages

Changing the keyboard
On the navigation bar, tap to change the keyboard.
To change the keyboard type, tap Languages and types, select a language, and then select the keyboard type you want.
· If the keyboard button ( ) does not appear on the navigation bar, open Settings, tap General management Keyboard list and default, and then tap the Keyboard button on navigation bar switch to turn it on.
· On a Pinyin 3 x 4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears.

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Apps and features
Copying and pasting
1 Touch and hold over text. 2 Drag or to select the desired text, or tap Select all to select all text. 3 Tap Copy or Cut.
The selected text is copied to the clipboard.
4 Touch and hold where the text is to be inserted and tap Paste.
To paste text that you have previously copied, tap Clipboard and select the text.
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Apps and features
Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Galaxy Store app. Browse apps by category or tap to search for a keyword.
· This app may not be available depending on the carrier or model. · To change the auto update settings, tap Menu Auto update apps, and
then select an option.
Play Store
Purchase and download apps. Open the Play Store app. Browse apps by category or search for apps by keyword.
To change the auto update settings, tap your account icon, tap Settings Network preferences Auto-update apps, and then select an option.
Managing apps
Uninstalling or disabling apps
Touch and hold an app and select an option. · Uninstall: Uninstall downloaded apps. · Disable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature.
Enabling apps
Open Settings, tap Apps Disabled OK, select an app, and then tap Enable.
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Apps and features
Setting app permissions
For some apps to operate properly, they may need permission to access or use information on your device. To access your app permission settings, open Settings and tap Apps. Select an app and tap Permissions. You can check the app’s permissions list and change its permissions. To check or change app permission settings by permission category, open Settings and tap Apps Permission manager. Select an item and select an app.
If you do not grant permissions to apps, the basic features of the apps may not function properly.
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Apps and features

Phone

Introduction
Make or answer voice and video calls.

Making calls

1 Open the Phone app and tap Keypad. 2 Enter a phone number. 3 Tap to make a voice call, or tap or

to make a video call.

Add the number to the contacts list.
Preview the phone number.

More options Search for a contact.

Making calls from call logs or contacts list
Open the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is turned off, tap Settings Other call settings, and then tap the Swipe to call or text switch to turn it on.
Using speed dial
To set a number to speed dial, open the Phone app, tap Keypad Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, touch and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then touch and hold the last digit. For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then touch and hold 3.
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Apps and features
Making an international call 1 Open the Phone app and tap Keypad. 2 Touch and hold 0 until the + sign appears. 3 Enter the country code, area code, and phone number, and then tap .
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send. To create various rejection messages, open the Phone app, tap Settings Quick decline messages, enter a message, and then tap .
Blocking phone numbers
Block calls from specific numbers added to your block list. Open the Phone app, tap Settings Block numbers, and then select contacts or phone numbers to save in the blocked numbers list. When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the Block calls from unknown numbers switch to turn the feature on.
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Apps and features
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact 1 Open the Contacts app and tap . 2 Select a storage location. 3 Enter contact information and tap Save. Importing contacts
Add contacts by importing them from other storages to your device.
1 Open the Contacts app and tap Manage contacts Import contacts. 2 Follow the on-screen instructions to import contacts. Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account.
1 Open Settings, tap Accounts and backup Manage accounts and select the account
to sync with.
2 Tap Sync account and tap the Contacts switch to turn it on.
Searching for contacts
Open the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions:
· : Make a voice call. · : Compose a message.
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Apps and features
· / : Make a video call. · : Compose an email.
Deleting contacts
1 Open the Contacts app and tap Edit. 2 Select contacts and tap Delete.
To delete contacts one by one, tap a contact from the contacts list and tap More Delete.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Open the Contacts app and tap Edit. 2 Select contacts and tap Share. 3 Select a sharing method.
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1 Open the Contacts app and tap Groups Create group. 2 Follow the on-screen instructions to create a group.
Merging duplicate contacts
If your contacts list includes duplicate contacts, merge them into one to streamline your contacts list.
1 Open the Contacts app and tap Manage contacts Merge contacts. 2 Tick contacts and tap Merge.
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Apps and features

Messages
Introduction
Send and check messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming.
Sending messages
1 Open the Messages app and tap . 2 Add recipients and enter a message.
To record and send a voice message, touch and hold , and say your message. The recording icon appears only while the message input field is empty.
3 Tap to send the message.

Recipient

Enter recipients.

Enter a message. Attach files.

Enter emojis or stickers. Send the message.

Checking messages
1 Open the Messages app and tap Conversations.
2 On the messages list, select a contact or a phone number.
· To reply to the message, tap the message input field, enter a message, and then tap .
· To adjust the font size, spread two fingers apart or pinch on the screen.

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Apps and features
Sorting messages
You can sort messages by category. Open the Messages app and tap Conversations . If the category option does not appear, tap Settings and tap the Conversation categories switch to turn it on.
Deleting messages
Touch and hold a message to delete, then tap Delete.
Changing message settings
Open the Messages app, tap Settings. You can block unwanted messages, change notification settings, and more.
37

Apps and features
Multi window
(Using multiple apps at once)
Introduction
Run two apps at the same time in split screen view. You can also run multiple apps at the same time in the pop-up view.

Split screen view
Some apps may not support this feature.

Pop-up view

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Apps and features
Launching Multi window by swiping the screen
You can launch Multi window by swiping the screen. Swipe with two fingers from the bottom of the screen towards the middle of the screen. The screen will change to the split screen view. To change to the pop-up view, swipe from the top corner towards the middle of the screen. To use this feature, open Settings, tap Advanced features Multi window, and then tap the Swipe for split screen or Swipe for pop-up view switch to turn it on.

Split screen view

Pop-up view

Opening apps using the Recents button
1 Tap the Recents button to open the list of recently used apps. 2 Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view or
Open in pop-up view.

39

Apps and features
Using additional features
Using the multi window menus
When you tap the multi window handle, the available menus will appear.
Multi window handle

Split screen view

Pop-up view

Adjusting the window size
Drag the circles between the app windows to adjust the size of the windows. When you drag the circles between the app windows to the edge of the screen, the window will be maximised.
Moving pop-up windows
To move a pop-up window, tap the multi window handle and drag it to a new location.
Saving your own split screen layout
Add frequently used apps as an app pair to open them together in the split screen view with a single tap.
1 In the split screen view, tap the circles between the app windows. 2 Tap . 3 Select a location to add the app pair.
The apps you are using in the split screen view will be saved to the location you select as an app pair.

40

Apps and features

Samsung Internet

Browse the internet to search for information and bookmark your favourite webpages to access them conveniently.
1 Open the Samsung Internet app. 2 Enter the web address or a keyword, and then tap Go.

If the toolbar does not appear, swipe downwards slightly on the screen. To switch between tabs, tap or swipe to the left or right on the address field.

Bookmark the current webpage.

Refresh the current webpage.

Open the homepage. Move between pages.

Access your bookmarks. Manage tabs. / Use Secret mode. More options

Using Secret mode
If you set a password for Secret mode, you can prevent others from accessing your search history, browsing history, bookmarks, and saved pages.
1 Tap Turn on Secret mode.
2 Tap the Lock Secret mode switch to turn it on, tap Start, and then set a password for
Secret mode. In Secret mode, the device will change the colour of the toolbars. To turn off Secret mode, tap Turn off Secret mode.
In Secret mode, you cannot use some features, such as screen capture.

41

Apps and features
Samsung Kids
You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device. Open the notification panel, swipe downwards, and then tap (Kids). If you cannot find
(Kids) on the quick settings panel, tap Edit and drag the button over to add it. When starting Samsung Kids for the first time or after performing a data reset, follow the on-screen instructions to complete the setup. On the Samsung Kids screen, select the app you want to use.
Your preset screen lock method or your created PIN will be used when turning on the Parental controls feature or closing Samsung Kids.
Using parental controls features
You can configure the settings for Samsung Kids and check the usage history. On the Samsung Kids screen, tap Parental controls and enter your unlock code.
Closing Samsung Kids
To close Samsung Kids, tap the Back button or tap Close Samsung Kids, and then enter your unlock code.
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Apps and features
Samsung Health
Introduction
Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. You can also compare your step count records with other Samsung Health users and check out health tips. Visit www.samsung.com/samsung-health for more information.
Using Samsung Health
Open the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup. To edit items on the Samsung Health home screen, tap Edit home.

Home cards

Monitor your health and fitness.
Compare your step count records with other Samsung Health users
or compete with your friends.

Manage your profile and check your health and fitness history.
Check out health tips.

· Some features may not be available depending on the region.
· If you use the steps card while travelling by car or train, vibration may affect your step count.

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Apps and features

Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes.
Some features may not be available depending on the model.
Creating notes 1 Open the Samsung Notes app, tap , and then create a note.
You can change the input method by tapping or .

Enter a title.

Insert files. Reading mode

2 When you are finished composing the note, tap the Back button to save it.
If you want to save the note in another file format, tap Save as file.

Deleting notes
Touch and hold a note to delete and tap Delete.

44

Apps and features
Samsung Members
Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or check the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
Samsung Global Goals
The Global Goals, which were established by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future.
Galaxy Shop
Access the Samsung website and check various information related to products. Open the Galaxy Shop app.
· This app may not be available depending on the carrier or model. · This app may be named Samsung Shop depending on the region.
45

Apps and features
Galaxy Wearable
Using the Galaxy Wearable app, you can manage your wearable devices. When you connect your phone to the wearable device, you can customise the wearable device’s settings and apps. Open the Galaxy Wearable app. Tap Continue to connect your phone to the wearable device. Follow the on-screen instructions to finish the setup. Refer to the wearable device’s user manual for more information about how to connect and use the wearable device with your device.
Calendar
Manage your schedule by entering upcoming events in your planner.
Creating events 1 Open the Calendar app and tap or double tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
2 Enter event details and tap Save. Syncing events with your accounts 1 Open Settings, tap Accounts and backup Manage accounts, and then select the
account to sync with.
2 Tap Sync account and tap the Calendar switch to turn it on.
To add accounts to sync with, open the Calendar app and tap Manage calendars . Then, select an account to sync with and sign in. When an account is added, a blue circle is displayed next to the account name.
46

Apps and features
Reminder
(Receiving notifications for to-do items)
Register to-do items as reminders and receive notifications according to the condition you set.
· To receive more accurate notifications, connect to a Wi-Fi or mobile network. · To use location reminders, the GPS feature must be turned on. Location
reminders may not be available depending on the model.
Starting Reminder
Open the Calendar app and tap Reminders . The Reminder screen will appear and the Reminder app icon ( ) will be added to the Apps screen.
Creating reminders 1 Open the Reminder app. 2 Tap , enter the details, and then tap Save. Completing reminders
On the reminders list, tap or select a reminder and tap Complete.
Restoring reminders
Restore reminders that have been completed.
1 On the reminders list, tap Completed. 2 Select a reminder to restore and tap Restore.
Reminders will be added to the reminders list and you will be reminded again.
Deleting reminders
To delete a reminder, select a reminder and tap Delete. To delete multiple reminders, touch and hold a reminder, tick reminders to delete, and then tap Delete.
47

Apps and features

My Files
(Checking and managing the files)
Access and manage various files stored in the device. Open the My Files app. To check for unnecessary data and free up the device’s storage, tap Manage storage. To search for files or folders, tap .

Clock
Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Open the Clock app.

Calculator

Perform basic arithmetic or scientific calculations.

Open the Calculator app.

· : Check the calculation history. To clear the history, tap Clear history. To close the calculation history panel, tap .

·

: Use the unit conversion tool. You can convert various values, such as area,

length, or temperature, into other units.

· : Display the scientific calculator.

48

Apps and features
Gaming Hub
Gaming Hub gathers your games downloaded from Play Store and Galaxy Store into one place. Open the Gaming Hub app and select the game you want.
· If Gaming Hub does not appear, open Settings, tap Advanced features, and then tap the Gaming Hub switch to turn it on.
· Games downloaded from Play Store and Galaxy Store will be automatically shown on the Gaming Hub screen. If your games are not there, tap My games Add games.
Removing a game from Gaming Hub
Tap My games, touch and hold a game, and then tap Remove.
SmartThings
Control and manage smart appliances and Internet of Things (IoT) products. To access more information, open the SmartThings app and tap Menu How to use.
1 Open the SmartThings app. 2 Tap Devices Add device or . 3 Select a device and connect to it by following the on-screen instructions.
· Connection methods may vary depending on the type of connected devices or the shared content.
· The devices you can connect may vary depending on the region. Available features may differ depending on the connected device.
· Connected devices’ own problems or defects are not covered by the Samsung warranty. When problems or defects occur on the connected devices, contact the device’s manufacturer.
49

Apps and features
Google apps
Google provides entertainment, social network, and business apps. You may require a Google Account to access some apps. To check out more app information, access each app’s help menu.
· Chrome: Search for information and browse webpages. · Gmail: Send or receive emails through the Google Mail service. · Maps: Find your location on the map, search the world map, and access location
information for various places around you. · YT Music: Enjoy various music and videos provided by YouTube Music. You can also
access the music collections stored on your device and play them. · Google TV: Purchase or rent videos, such as movies and TV programmes, from Play
Store. · Drive: Store your content on the cloud, access it from anywhere, and share it with
others. · YouTube: Watch or create videos and share them with others. · Photos: Search for, manage, and edit all your pictures and videos from various
sources in one place. · Google: Search for items on the internet or your device. · Meet: Make video calls or create or join video meetings. · Messages: Send and receive messages on your device or computer, and share
various content, such as images and videos. Some apps may not be available depending on the carrier or model.
50

Apps and features
Camera
Introduction
Take pictures and record videos using various modes and settings. Camera etiquette
· Do not take pictures or record videos of other people without their permission. · Do not take pictures or record videos where legally prohibited. · Do not take pictures or record videos in places where you may violate other people’s
privacy.
Taking pictures
1 Open the Camera app.
You can also open the app by pressing the Side button twice or dragging to the left on the locked screen.
· Some camera features are not available when you open the Camera app from the locked screen or when the screen is turned off while the screen lock method is set.
· The camera automatically shuts off when unused. · Some methods may not be available depending on the carrier or model.
2 Tap the image on the preview screen where the camera should focus.
To adjust the brightness of pictures, drag the adjustment bar that appears above or below the circular frame.
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Apps and features

3 Tap to take a picture.
To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen.

Camera settings

Options for current shooting mode

Zoom

Shooting modes list

Preview thumbnail

Take a picture.

Switch between the front and rear cameras.

· The preview screen may vary depending on the shooting mode and which camera is being used.
· The focus may not be clear if the subject is close. Take pictures or videos from a good distance.
· If pictures you take appear blurry, clean the camera lens and try again.
· Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
· Your device’s camera features a wide-angle lens. Minor distortion may occur in wide-angle pictures or videos and does not indicate device performance problems.
· The maximum capacity for recording a video may vary depending on the resolution.
· The camera may fog up or form condensation if the device is exposed to sudden changes in air temperature, because of the difference in temperature outside and inside the camera cover. Try to avoid such conditions when planning to use the camera. If fogging does occur, allow the camera to dry naturally at room temperature before taking pictures or recording videos, otherwise results may look blurry.

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Apps and features
Using zoom features
Select 1x/2x or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out.
· 1x: Take pictures and record video with normal proportions using the wide- angle camera.
· 2x: Take pictures and record videos with enlarged subjects using the telephoto camera. Zoom features are available only when using the rear camera.
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Touch and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a picture.
This feature may not be available depending on the shooting mode.
Using the camera button
· Touch and hold the camera button to record a video. · To take burst shots, swipe the camera button to the edge of the screen and hold it. · If you add another camera button, you can move it anywhere on the screen and take
pictures more conveniently. On the preview screen, tap Shooting methods and tap the Floating Shutter button switch to turn it on.
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Apps and features
Options for current shooting mode
On the preview screen, use the following options. · : Turn the flash on or off. · : Select the length of the delay before the camera automatically takes a picture. · 3:4: Select an aspect ratio for pictures. · 12M: Select a resolution for pictures. · 10x: Select a frame rate for hyperlapse videos. · 9:16: Select an aspect ratio for videos. · : Select a resolution for videos. · : Apply a filter effect or beauty effects. · : Select a metering method. This determines how light values are calculated. Centre-weighted metering uses the light in the centre portion of the shot to calculate the exposure of the shot. Matrix metering averages the entire scene. Spot metering uses the light in a concentrated centre area of the shot to calculate the exposure of the shot. · : In FOOD mode, focus on a subject inside the frame and blur the image outside the frame. · : In FOOD mode, adjust the colour temperature. The available options may vary depending on the model or shooting mode.
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Apps and features
Photo mode
The camera adjusts the shooting options automatically depending on the surroundings. On the shooting modes list, tap PHOTO and tap to take a picture.
Changing the resolution
You can take high-resolution pictures. In shooting options, tap 12M to change the resolution to the one you want, and take a picture.
The resolution may vary depending on the model.
Taking selfies
You can take self-portraits with the front camera.
1 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2 Face the front camera lens.
To take self-portraits with a wide-angle shot of the landscape or people, tap .
3 Tap to take a picture. Applying filter and beauty effects
You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a picture.
1 On the preview screen, tap . 2 Select effects and take a picture.
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Apps and features
Video mode
The camera adjusts the shooting options automatically depending on the surroundings.
1 On the shooting modes list, tap VIDEO and tap to record a video.
To capture an image from the video while recording, tap .
2 Tap to stop recording the video.
The optical zoom may not work in low-light environments.
Portrait mode
By using Portrait mode, you can take pictures where the background is blurred and the subject stands out clearly.
1 On the shooting modes list, tap PORTRAIT. 2 Tap and drag the background blur adjustment bar to adjust the blur level. 3 When Ready appears on the preview screen, tap to take a picture.
Background blur adjustment bar
· Use this feature in a place that has sufficient light. · The background blur may not be applied properly in the following conditions:
The device or the subject is moving. The subject is thin or transparent. The subject has a similar colour to the background. The subject or background is plain.
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Apps and features
Pro mode
Capture pictures while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE PRO. Select options and customise the settings, and then tap to take a picture.
Available options
· : Reset the settings. · ISO: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in pictures. · SPEED: Adjust the shutter speed. A slow shutter speed allows more light in, so the picture becomes brighter. This is ideal for pictures of scenery or pictures taken at night. A fast shutter speed allows less light in. This is ideal for taking pictures of fastmoving subjects. · EV: Change the exposure value. This determines how much light the camera’s sensor receives. For low-light situations, use a higher exposure. · FOCUS: Change the focus mode. Drag the adjustment bar to manually adjust the focus. · WB: Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature.
Separating the focus area and the exposure area
You can separate the focus area and the exposure area. Touch and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area.
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Apps and features
Macro mode
Take pictures of subjects at close range. On the shooting modes list, tap MORE MACRO.
Panorama mode
Using panorama mode, take a series of pictures and then stitch them together to create a wide scene.
1 On the shooting modes list, tap MORE PANORAMA. 2 Tap and move the device slowly in one direction.
Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking pictures.
3 Tap to stop taking pictures.
Avoid taking pictures of indistinct backgrounds, such as an empty sky or a plain wall.
Night mode
Take a picture in low-light conditions, without using the flash. When you use a tripod, you can get brighter and steadier results.
1 On the shooting modes list, tap MORE NIGHT. 2 Tap and hold your device steady until shooting is complete.
Food mode
Take pictures of food with more vibrant colours.
1 On the shooting modes list, tap MORE FOOD.
A frame will appear on the screen and the area outside the frame will be blurred.
2 To resize the frame, drag a corner of the frame.
Tap the area you want or drag the frame to move it.
3 Tap and drag the adjustment bar to adjust the colour temperature. 4 Tap to take a picture.
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Apps and features

Slow motion mode
Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion.
1 On the shooting modes list, tap MORE SLOW MOTION and tap to record a video.
2 When you are finished recording, tap to stop. 3 On the preview screen, tap the preview thumbnail.
The fast section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, tap and drag the section editing bar to the left or right.

Section editing bar

Slow motion section Start bracket

End bracket

Hyperlapse mode
Record scenes, such as passing people or cars, and view them as fast-motion videos.
1 On the shooting modes list, tap MORE HYPERLAPSE. 2 Tap 10x and select a frame rate option. 3 Tap to start recording. 4 Tap to finish recording.

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Apps and features
Customising camera settings
On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features
· Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene.
· Scan documents: Display a button ( ) to scan documents and text detected with the rear camera.
· Scan QR codes: Set the device to scan QR codes from the preview screen. Pictures
· Swipe Shutter button to: Select an action to perform when you swipe the camera button to the edge of the screen and hold it.
· Watermark: Add a watermark in the bottom left corner when taking pictures. · High efficiency pictures: Take pictures in the High Efficiency Image Format (HEIF). Selfies · Save selfies as previewed: Set the device to save pictures as they appear on the
preview screen when taken with the front camera without flipping them. Videos
· High efficiency videos: You can record videos in the High Efficiency Video Codec (HEVC) format. Your HEVC videos will be saved as compressed files to conserve the device’s storage. · You might not be able to play the HEVC videos on other devices or share them online. · You cannot record videos in the HEVC format in some shooting modes.
· Video stabilisation: Turn on anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video.
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Apps and features
General · Grid lines: Display viewfinder guides to help composition when selecting subjects. · Location tags: Attach a GPS location tag to the picture. · GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. · Your location may appear on your pictures when you upload them to the internet. To avoid this, turn off the location tag setting. · Shooting methods: Select additional shooting methods for taking a picture or recording a video. · Settings to keep: Keep the last settings you used, such as the shooting mode, when you open the camera. · Storage location: Select a storage location. This feature will appear when you insert an SD card. · Shutter sound: Turn the shutter sound on or off.
Privacy · Privacy Notice: Access the Privacy Notice. · Permissions: Access the permissions required to use the Camera app. · Reset settings: Reset the camera settings. · Contact us: Ask questions or check out the frequently asked questions. · About Camera: Check the Camera app version and legal information. Some features may not be available depending on the model.
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Apps and features
Gallery
Introduction
Access images and videos stored in your device. You can also manage images and videos by album or create stories.
Using Gallery
Open the Gallery app.
Search for images and videos. More options Sync images and videos.
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Apps and features
Viewing images
Open the Gallery app and select an image. To view other files, swipe to the left or right on the screen.
More options

Image and video thumbnail

Modify the image.
Add the image to favourites.
Check details and additional features.

Delete the image. Share the image with others.

Cropping enlarged images
1 Open the Gallery app and select an image. 2 Spread two fingers apart on the area you want to save and tap .
The cropped area will be saved as a file.

Saved image thumbnail

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Apps and features

Viewing videos
Open the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap Play video.

Configure the caption settings.

Skip to the previous video. Touch and hold
to rewind.
Rewind or fast-forward by dragging the bar.

More options
Skip to the next video. Touch and hold to fast-forward.
Pause and resume playback.

Capture the current screen.
Create a GIF.
Change the screen ratio.

Lock the playback screen.
Rotate the screen.
Switch to the pop-up video player.

Drag up or down on the left side of the playback screen to adjust the brightness, or drag up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.

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Apps and features
Albums
Create albums and sort your images and videos.
1 Open the Gallery app and tap Albums Album to create an album. 2 Select the images or videos you want to copy or move them to an album.
Stories
When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. Open the Gallery app, tap Stories, and then select a story. If you tap , you can use various options, such as changing the story title. If you tap Create story on the stories list, you can create stories manually.
Syncing images and videos
Open the Gallery app, tap , and then follow the on-screen instructions to complete the sync. The Gallery app and the cloud will be synced. When your Gallery app is synced with the cloud, pictures and videos you take will also be saved in the cloud. You can access images and videos saved in the cloud in your Gallery app and from other devices.
When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
Deleting images or videos
Open the Gallery app, touch and hold an image, a video, or a story to delete, and then tap Delete.
Using the recycle bin feature
You can keep the deleted images and videos in the recycle bin. The files will be deleted after a certain period. To access files in the recycle bin, open the Gallery app and tap Recycle bin.
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Apps and features
AR Zone
Introduction
AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos.
Launching AR Zone
Use the following methods to launch AR Zone: · Open the AR Zone app. · Open the Camera app and tap MORE AR ZONE. Some features may not be available depending on the carrier or model.
AR Emoji Studio
Create emojis any way you want and have fun using them in various features.
Creating an AR Emoji 1 Open the AR Zone app and tap AR Emoji Studio. 2 You can pick a pre-made emoji. Swipe to the left or right, select an emoji, and then
tap . If you want to make your own emoji, take a selfie or select an image.
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Apps and features
3 Follow the on-screen instructions to create an emoji.

More options My emojis list
Edit the emoji.

Selecting an AR emoji to use Open the AR Zone app, tap AR Emoji Studio , and then select an emoji you want.

Deleting AR emojis
Open the AR Zone app, tap AR Emoji Studio tap Delete.

, tick emojis to delete, and then

Creating an AR emoji short video and decorating your device with it
You can create a short video with an emoji and use it as a wallpaper or call background image.
1 Open the AR Zone app and tap AR Emoji Studio.
2 Select Create video, Call screen, or Lock screen. 3 Select a template you want.
To change the background image, tap .
4 Tap Save to save the video.
You can check the saved videos in Gallery.
5 To use the video directly, select an option at the bottom of the screen.

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Apps and features
Creating your contact profile with an AR emoji
Use an emoji as your profile picture for your Samsung account and in the Contacts app.
1 Open the AR Zone app and tap AR Emoji Studio. 2 Tap Profile and select an emoji. 3 Select a pose you want. 4 Tap Done Save.
Emoji
Pose
AR Emoji Stickers
When you create AR emojis, stickers with emoji expressions and actions will be created automatically. You can also create your own stickers by changing the expression or background. You can use your emoji stickers when sending messages or on a social network.
Creating your own stickers 1 Open the AR Zone app and tap AR Emoji Stickers. 2 Tap at the top of the stickers list. 3 Edit stickers how you want and tap Save.
You can access the stickers you have created at the top of the stickers list.
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Apps and features
Deleting AR emoji stickers
Open the AR Zone app and tap AR Emoji Stickers Edit. Select the emoji stickers to delete and tap Delete.
Using your AR emoji stickers in chats
You can use your emoji stickers during a conversation through messages or on a social network. The following actions are an example of using your emoji stickers in the Messages app.
1 While composing a message in the Messages app, tap on the Samsung Keyboard. 2 Tap the emoji icon. 3 Select one of your emoji stickers.
The emoji sticker will be inserted.
Emoji icon
Deco Pic
Capture pictures or videos with various stickers. Open the AR Zone app and tap Deco Pic.
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Apps and features
Voice Recorder
Record or play voice recordings.
1 Open the Voice Recorder app. 2 Tap to start recording. Speak into the microphone.
· Tap to pause recording. · While making a voice recording, tap BOOKMARK to insert a bookmark.
3 Tap to finish recording. 4 Enter a file name and tap Save.
Radio
Open the Radio app. Before you use this app, you must connect headphones, which serve as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.

Enter radio frequency manually. Record audio from the FM radio.
Turn the FM radio on or off.

Scan and save stations.
More options
Add the current station to the favourites list.

Fine-tune the frequency.

Search for stations.

Check the list of favourite stations.

Check the list of saved stations.

This app may not be available depending on the carrier or model.

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Apps and features
Playing through the speaker
You can listen to the radio through the speaker instead of the connected headphones. Tap Play through speaker.
Sharing content
Share content by using various sharing options. The following actions are an example of sharing images.
1 Open the Gallery app and select an image. 2 Tap and select a sharing method you want.
You may incur additional charges when sharing files through the mobile network.
Quick Share
Sharing content with nearby devices Share content with nearby devices through Wi-Fi Direct or Bluetooth. You can also share content using a QR code. 1 Open the Gallery app and select an image. 2 On the other device, open the notification panel, swipe downwards, and then tap
(Quick Share) to turn it on. If you cannot find (Quick Share) on the quick settings panel, tap Edit and drag the button over to add it.
3 Tap Quick Share and select a device to transfer the image to.
To share the link with a QR code, tap and scan the QR code.
4 Accept the file transfer request on the other device.
This feature does not support sharing videos with TVs or SmartThings supported devices. To watch videos on TV, use the Smart View feature.
Sharing with contacts You can share content with people in your contacts. 1 Open the Gallery app and select an image. 2 Tap Quick Share View contact > and select a contact.
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Apps and features
Setting who can find your phone Set who is allowed to find and send content to your phone. 1 Open the notification panel, swipe downwards, and then tap (Quick Share). 2 Select an option.
· No one: Do not allow others to find your phone. · Contacts only: Only allow Samsung users in your contacts to share with your
phone. · Anyone nearby: Allow any nearby devices to share with your phone.
Screen capture
Capture a screenshot while using the device. Press the Side button and the Volume Down button simultaneously. You can check the captured screenshots in Gallery.
It is not possible to capture a screenshot while using some apps and features. After capturing a screenshot, use the following options on the toolbar at the bottom of the screen:
· : Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap , the screen will automatically scroll down and more content will be captured.
· : Write or draw on the screenshot or crop a portion from the screenshot. You can check the cropped area in Gallery.
· : Share the screenshot with others. If the options are not visible on the captured screen, open Settings, tap Advanced features Screenshots, and then tap the Show toolbar after capturing switch to turn it on.
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Apps and features
Transferring data from your previous device
(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your new phone. Open Settings and tap Accounts and backup Bring data from old device.
· This feature may not be supported on some devices or computers. · Limitations apply. Visit www.samsung.com/hk/apps/smart-switch for details.
Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.
Transferring data using a USB cable
You can connect your previous device to your new phone with the USB cable to transfer data.
1 Connect your new phone and the previous device using your new phone’s USB cable.
A USB connector may be needed depending on the previous device.
2 When the app selection pop-up window appears, tap Smart Switch Receive data. 3 In the previous device, tap OK.
If you do not have the app, download it from Galaxy Store or Play Store. Your new phone will recognise the previous device and a list of data you can transfer will appear.
4 On your new phone, select an option you want, tap Next, and then follow the
on-screen instructions to transfer data. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage. Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data transfer may be interrupted.
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Apps and features
Transferring data wirelessly
Transfer data from your previous device to your new phone wirelessly through Wi-Fi Direct.
1 On the previous device, open Smart Switch.
If you do not have the app, download it from Galaxy Store or Play Store.
2 On your new phone, open Settings and tap Accounts and backup Bring data from
old device.
3 Place the devices near each other. 4 On the previous device, tap Send data Wireless. 5 On your new phone, tap Receive data, select your previous device’s operating system,
and then tap Wireless.
6 On the previous device, tap Allow. 7 On your new phone, select an option you want, tap Next, and then follow the
on-screen instructions to transfer data.
Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
1 Back up data from your previous device to external storage. 2 Insert or connect the external storage device to your phone. 3 On your phone, open Settings and tap Accounts and backup External storage
transfer.
4 Select the backup data under Restore from. 5 Select an option you want, tap Next, and then follow the on-screen instructions to
transfer data.
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Apps and features
Transferring backup data from a computer
Back up data from your previous device to a computer and import the data to your new phone.
1 On the computer, visit www.samsung.com/hk/apps/smart-switch to download Smart
Switch.
2 On the computer, open Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using an app provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the device’s USB cable. 4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your new phone to the computer using the USB cable. 6 On the computer, follow the on-screen instructions to transfer data to your new
phone.
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Settings
Introduction
Customise device settings. On the Apps screen, tap Settings. Alternatively, open the notification panel and tap
. To search for settings by entering keywords, tap . You can also search for settings by selecting a tag under Suggestions. This chapter is a common manual for settings and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of options or features not available on your device may be included.
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Settings
Samsung account
Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account.
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
· Wi-Fi: Turn on the Wi-Fi feature to connect to a Wi-Fi network and access the internet or other network devices. Refer to Wi-Fi for more information.
· Bluetooth: Use Bluetooth to exchange data or media files with other Bluetoothenabled devices. Refer to Bluetooth for more information.
· NFC and contactless payments: Read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. Refer to NFC and contactless payments for more information.
· Flight mode: Set the device to turn off all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
· SIM manager: Activate your SIM or USIM cards and customise the SIM card settings. Refer to SIM manager for more information.
· Mobile networks: Configure your mobile network settings.
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Settings
· Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can turn on the data saver feature to prevent some apps running in the background from sending or receiving data. Refer to Data saver for more information. You can also set apps to use only a Wi-Fi or mobile data, or both. Refer to Allowed networks for apps for more information.
· Mobile Hotspot and Tethering: Use the phone as a mobile hotspot to share the phone’s mobile data connection with other devices. For more information about Mobile Hotspot, refer to Mobile Hotspot. You may incur additional charges when using this feature.
· More connection settings: Customise settings to control other features. Refer to More connection settings for more information. Some features may not be available depending on the model.
Wi-Fi
Turn on the Wi-Fi feature to connect to a Wi-Fi network and access the internet or other network devices.
Connecting to a Wi-Fi network
1 On the Settings screen, tap Connections Wi-Fi and tap the switch to turn it on. 2 Select a network from the Wi-Fi networks list.
Networks with a lock icon require a password. · Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device from connecting to the network automatically, tap next to the network and tap the Auto reconnect switch to turn it off. · If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature or the wireless router. · The device is restricted to indoor use only when operating in the 5150-5350 MHz frequency range.
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Settings
Wi-Fi Direct
Wi-Fi Direct connects devices directly through a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap Connections Wi-Fi and tap the switch to turn it on. 2 Tap Wi-Fi Direct.
The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection request. To end the device connection, select the device to disconnect from the list.
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
Precautions for using Bluetooth
· Samsung is not responsible for the loss, interception, or misuse of data sent or received through Bluetooth.
· Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
· Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device.
· Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
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Settings
Pairing with other Bluetooth devices 1 On the Settings screen, tap Connections Bluetooth and tap the switch to turn it
on. The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode. Refer to the other device’s user manuals.
Your phone is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your phone to confirm.
The devices will be connected when the other device accepts the Bluetooth connection request. To unpair the devices, tap next to the device name to unpair and tap Unpair.
Sending and receiving data
Many apps support data transfer through Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device.
1 Open the Gallery app and select an image. 2 Tap Bluetooth and select a device to transfer the image to.
If the device you want to pair with is not in the list, request that the device turns on its visibility option.
3 Accept the Bluetooth connection request on the other device.
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Settings
NFC and contactless payments
You can use your phone to read near field communications tags (NFC) that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps.
The device contains a built-in NFC antenna. Handle the device carefully to avoid damaging the NFC antenna.
Reading information from NFC tags
Use the NFC feature to read product information from NFC tags.
1 On the Settings screen, tap Connections and tap the NFC and contactless payments
switch to turn it on.
2 Place the NFC antenna area on the back of your device near an NFC tag.
The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data.
Making payments with the NFC feature
Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.
1 On the Settings screen, tap Connections and tap the NFC and contactless payments
switch to turn it on.
2 Touch the NFC antenna area on the back of your device to the NFC card reader.
To set the default payment app, open the Settings screen and tap Connections NFC and contactless payments Contactless payments Payment, and then select an app.
· The payment services list may not include all available payment apps. · If you update the payment app or install a new one, the payment services that
you used before may not work properly. If that is the case, on the Settings screen, tap Connections NFC and contactless payments Contactless payments Payment or Others, and then select another app instead of the updated or newly installed app. Or, deselect the selected app.
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Settings
Data saver
Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections Data usage Data saver and tap the switch to turn it on. When the data saver feature is turned on, the icon will appear on the status bar.
Data saver feature is turned on
To select apps to use data without restriction, tap Apps that can always use data and select apps.
Allowed networks for apps
Set apps to use only a Wi-Fi or mobile data, or both. For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not turn off the Wi-Fi feature, the apps will open using the mobile data. On the Settings screen, tap Connections Data usage Allowed networks for apps. Tap an app you want from the apps list and select a network option.
You may incur additional charges when using this feature.
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Settings
Mobile Hotspot
Use your phone as a mobile hotspot to share your phone’s mobile data connection with other devices.
1 On the Settings screen, tap Connections Mobile Hotspot and Tethering Mobile
Hotspot.
2 Tap the switch to turn it on.
You can change the network name, password, and more. The icon appears on the status bar.
3 On the other device’s screen, search for and select your phone from the Wi- Fi
networks list. Alternatively, tap QR code on the Mobile Hotspot screen and scan the QR code with the other device.
· If the mobile hotspot is not found, on your phone, set Band to 2.4 GHz, tap Advanced, and then tap the Hidden network switch to turn it off.
· If you turn on the Auto Hotspot feature, you can share your phone’s mobile data connection with other devices signed in to your Samsung account.
More connection settings
Customise settings to control other connection features. On the Settings screen, tap Connections More connection settings.
· Nearby device scanning: Set the phone to scan for nearby devices to connect to. · Printing: Configure settings for printer plug-ins installed on the device. You can
search for available printers or add one manually to print files. Refer to Printing for more information. · VPN: Set up virtual private networks (VPNs) on your device to connect to a school or company’s private network. · Private DNS: Set the device to use the security enhanced private DNS. · Ethernet: When you connect an Ethernet adapter, you can use a wired network and configure network settings. · Keep system configuration up to date: Allow automatic configuration changes to ensure that network connection features work as expected.
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Settings
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a printer through Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap Connections More connection settings Printing
Download plugin.
2 Select a printer plug-in and install it. 3 Select the installed printer plug-in.
The device will automatically search for printers that are connected to the same Wi-Fi network as your device.
4 Select a printer to add.
To add printers manually, tap Add printer. Printing content While accessing content, such as images or documents, access the options list, tap Print All printers…, and then select a printer.
Printing methods may vary depending on the content type.
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Settings
Connected devices
Change settings for device connections. On the Settings screen, tap Connected devices.
· Quick Share: Change the Quick Share settings. Refer to Quick Share for more information.
· Call & text on other devices: Connect your tablet and phone to use calling and messaging features on the tablet with your phone number. You must register and sign in to the same Samsung account on the tablet and phone. Some calling and messaging features may not be available.
· Galaxy Wearable: When you connect your phone to the wearable device, you can customise the wearable device’s settings and apps. Refer to Galaxy Wearable for more information.
· SmartThings: Control and manage smart appliances and Internet of Things (IoT) products. Refer to SmartThings for more information.
· Android Auto: Connect your device to a vehicle and control some of your device’s features on the vehicle’s display.
Modes and Routines
Introduction
Select a mode based on your current activity or location, or add your repeated usage patterns as routines and use your device more conveniently. On the Settings screen, tap Modes and Routines.
Using modes
Adding modes 1 On the Settings screen, tap Modes and Routines Modes. 2 Select a mode you want or tap Add mode to add your own modes.
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Settings
Running modes
Modes will run automatically when their conditions are detected. You can also run them manually by tapping the button whenever you want. To run modes manually, select the mode you want and tap Turn on. To turn off a running mode, tap the mode and tap Turn off.
Using routines
Adding routines 1 On the Settings screen, tap Modes and Routines Routines. 2 Tap and select a routine you want or tap to add your own routines.
If you want to set the routine’s running condition to manual, tap Start manually. This option will appear only when there are no running conditions set. When a pop-up window appears, tap Add. You can add the routine to the Home screen as a widget and access it directly.
Running routines
Auto routines will run automatically when their conditions are detected. For routines which you set the running condition as Start manually, you can run them manually by tapping the button whenever you want. To run routines manually, tap next to the routine you want to run. Alternatively, tap the routine’s widget on the Home screen. To stop running routines, tap the routine under Running and tap Stop.
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Settings
Sounds and vibration
Options
Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration.
· Sound / Vibrate / Mute: Set the device to use sound mode, vibration mode, or silent mode.
· Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
· Temporary mute: Set the device to use silent mode for a certain period. · Ringtone: Change the call ringtone. · Notification sound: Change the notification sound. · System sound: Change the sound to use for certain actions, such as charging the
device. · Volume: Adjust the device’s volume level. · Call vibration: Change the call vibration settings. · Notification vibration: Change the notification vibration settings. · System vibration: Set the device to vibrate for actions, such as controlling the touch
screen. · Vibration intensity: Adjust the force of the vibration notification. · Sound quality and effects: Set the device’s sound quality and effects. Refer to Sound
quality and effects for more information. · Separate app sound: Set the device to play media sound from a specific app
separately on the other audio device. Refer to Separate app sound for more information.
Some features may not be available depending on the model.
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Settings
Sound quality and effects
Set the device’s sound quality and effects. On the Settings screen, tap Sounds and vibration Sound quality and effects.
· Dolby Atmos: Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around you.
· Dolby Atmos for gaming: Experience the Dolby Atmos sound optimised for games while playing games. Depending on the model, you must connect headphones to use some features.
Separate app sound
Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.
1 On the Settings screen, tap Sounds and vibration Separate app sound and tap the
switch to turn it on.
2 Select an app to play media sounds separately and tap the Back button. 3 Select a device for playing the selected app’s media sound.
Notifications
Change the notification settings. On the Settings screen, tap Notifications.
· App notifications: Select the apps you want to receive notifications from. · Sort notifications: Select a method for sorting notifications. · Lock screen notifications: Set how to show notifications on the locked screen. · Notification pop-up style: Select a notification pop-up style and change the
settings. · Do not disturb: Set the device to mute all sounds except for allowed exceptions. · Advanced settings: Configure advanced settings for notifications.
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Settings
Display
Options
Change the display and the Home screen settings. On the Settings screen, tap Display.
· Light / Dark: Turn Dark mode on or off. · Dark mode settings: Reduce eye strain by applying the dark theme when using the
device at night or in a dark place. You can set a schedule for applying Dark mode. The dark theme may not be applied in some apps.
· Brightness: Adjust the brightness of the display. · Adaptive brightness: Set the device to keep track of your brightness adjustments
and apply them automatically in similar lighting conditions. · Motion smoothness: Change the refresh rate of the screen. When a high refresh rate
is set, the screen will scroll more smoothly. · Eye comfort shield: Reduce eye strain by limiting the amount of blue light emitted
by the screen. You can set a schedule for applying this feature. · Font size and style: Change the font size and style. · Screen zoom: Make the items on the screen larger or smaller. · Full screen apps: Select apps to use with the full screen aspect ratio. · Camera cutout: Set the device to hide the front camera from the screen. · Screen timeout: Set the length of time the device waits before turning off the
display’s backlight. · Edge panels: Change the settings for the Edge panel. · Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft
buttons) for more information. · Accidental touch protection: Set the device to prevent the screen from detecting
touch input when it is in a dark place, such as a pocket or bag. · Touch sensitivity: Increase the touch sensitivity of the screen for use with screen
protectors. · Screen saver: Set the device to launch a screensaver when the device is charging.
Some features may not be available depending on the model.
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Settings
Motion smoothness
The refresh rate is the number of times the screen is refreshed every second. Use a high refresh rate to prevent the screen from flickering when switching between screens. The screen will scroll more smoothly. When you select a standard refresh rate, you can use the battery longer.
1 On the Settings screen, tap Display Motion smoothness. 2 Select a refresh rate.
· Adaptive: Get smoother animations and scrolling by automatically adjusting your screen refresh rate into a higher one.
· Standard: Use a standard refresh rate in normal situations to conserve battery power.
Battery
Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by turning on power saving features. On the Settings screen, tap Battery.
· Power saving: Turn on power saving mode to extend the battery’s usage time. · Background usage limits: Limit battery usage for apps that you do not use often. · Protect battery: Limit the maximum charge to 85% to extend the lifespan of your
battery. · Charging settings: Configure the charging settings. · Show battery percentage: Display the remaining battery percentage on the status
bar. · Battery information: Check out battery information, such as the battery capacity.
· The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.
· You might not receive notifications from some apps that use power saving mode.
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Settings
Wallpaper and style
Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper and style.
Themes
Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons. On the Settings screen, tap Themes.
Home screen
Configure settings for the Home screen, such as the screen layout. On the Settings screen, tap Home screen.
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Settings
Lock screen
Options
Change the settings for the locked screen. On the Settings screen, tap Lock screen.
· Screen lock type: Change the screen lock method. · Extend Unlock: Set the device to unlock itself when trusted locations or devices are
detected. Refer to Extend Unlock for more information. · Secure lock settings: Change screen lock settings for the selected lock method. · Lock screen: Change the settings of the items displayed on the locked screen and
the wallpaper for the locked screen. · Widgets: Change the settings of the items displayed when you tap the clock on the
locked screen. · Touch and hold to edit: Set the device to display the editing options when you touch
and hold the locked screen. · Roaming clock: Change the clock to show both the local and home time zones on
the locked screen when roaming. · About Lock screen: Check out the Lock screen version and legal information.
· Some features may not be available depending on the carrier or model. · The available options may vary depending on the screen lock method selected.
Extend Unlock
You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. On the Settings screen, tap Lock screen Extend Unlock and follow the on-screen instructions to complete the setup.
· This feature will be available to use after you set a screen lock method. · If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.
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Settings
Security and privacy
Options
Check the device’s security and privacy status and change the settings. On the Settings screen, tap Security and privacy.
· Lock screen: Change the settings for the locked screen. · Account security: Change the settings for your accounts. · Lost device protection: Turn the Find My Mobile feature on or off. Access
smartthingsfind.samsung.com to track and control your lost or stolen phone. You can also check the location of the wearable devices connected to this phone. · App security: Scan apps and keep your device safe from malicious software. · Updates: Check the version of your device’s software and check for updates. · Biometrics: Change the settings for biometric data. Refer to Face recognition and Fingerprint recognition for more information. · More security settings: Configure additional security settings. · Permissions used in last 24 hours: Check the app or feature’s permission usage history. · Permission manager: Allow or disallow apps to access features or data on your device. · Additional privacy controls: Control access to the camera, microphone, and clipboard. · More privacy settings: Configure additional privacy settings.
Some features may not be available depending on the carrier or model.
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Settings
Face recognition
You can set the device to unlock the screen by recognising your face. · If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password. · If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted.
Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following precautions in mind.
· Your device could be unlocked by someone or something that looks like your image. · Face recognition is less secure than Pattern, PIN, or Password.
For better face recognition
Consider the following when using face recognition: · Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup · Ensure that you are in a well-lit area and that the camera lens is clean when registering · Ensure your image is not blurry for better match results
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Settings
Registering your face
For better face registration, register your face indoors and out of direct sunlight.
1 On the Settings screen, tap Security and privacy Biometrics Face recognition. 2 Read the on-screen instructions and tap Continue. 3 Set a screen lock method. 4 Position your face inside the frame on the screen.
The camera will scan your face. · If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again. · To enhance the face recognition, tap Add alternative appearance to enhance recognition and add an alternate appearance.
Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or password.
1 On the Settings screen, tap Security and privacy Biometrics Face recognition. 2 Unlock the screen using the preset screen lock method. 3 Tap the Face unlock switch to turn it on. 4 On the locked screen, look at the screen.
When your face is recognised, you can unlock the screen without using any additional screen lock method. If your face is not recognised, use the preset screen lock method.
Deleting the registered face data
You can delete face data that you have registered.
1 On the Settings screen, tap Security and privacy Biometrics Face recognition. 2 Unlock the screen using the preset screen lock method. 3 Tap Remove face data Remove.
Once the registered face is deleted, all the related features will also be turned off.
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Settings
Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device.
· This feature may not be available depending on the carrier or model. · Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor confusing two different fingerprints is very low. However, in rare cases where separate fingerprints are very similar the sensor may recognise them as identical. · If you use your fingerprint as a screen lock method, your fingerprint cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the fingerprint. Be careful not to forget your pattern, PIN, or password. · If your fingerprint is not recognised, unlock the device using the pattern, PIN, or password you set when registering the fingerprint, and then re-register your fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes. · If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted.
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance:
· The device may not recognise fingerprints that are affected by wrinkles or scars. · The device may not recognise fingerprints from small or thin fingers. · To improve recognition performance, register the fingerprints of the fingers used
most often to perform tasks on the device. · The Side button has a built-in fingerprint recognition sensor. Ensure that the
fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces. · Covering the fingerprint recognition sensor with accessories, such as stickers, may decrease the fingerprint recognition rate.
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Settings
· Ensure that the fingerprint recognition sensor and your fingers are clean and dry. · If you bend your finger or use a fingertip, the device may not recognise your
fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger. · In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object.
Registering fingerprints
On the Settings screen, tap Security and privacy Biometrics Fingerprints and follow the on-screen instructions to register your fingerprint. After registering, you can check whether your fingerprint is registered and its name by tapping Check added fingerprints.
Unlocking the screen with your fingerprints
You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
1 On the Settings screen, tap Security and privacy Biometrics Fingerprints. 2 Unlock the screen using the preset screen lock method. 3 Tap the Fingerprint unlock switch to turn it on. 4 On the locked screen, place your finger on the fingerprint recognition sensor and scan
your fingerprint.
Deleting registered fingerprints
You can delete registered fingerprints.
1 On the Settings screen, tap Security and privacy Biometrics Fingerprints. 2 Unlock the screen using the preset screen lock method. 3 Select a fingerprint to delete and tap Remove.
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Settings
Location
Change settings for location information permissions. On the Settings screen, tap Location.
· App permissions: Check the list of apps that have permission to access the device’s location and edit the permission settings.
· Location services: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are turned off. You can also check the location services your device is using.
· Recent access: Check which apps request your current location information.
Safety and emergency
Manage your medical information and emergency contacts. You can also change settings for emergency features, such as wireless emergency alerts. On the Settings screen, tap Safety and emergency.
· Medical info: Enter your medical information. · Emergency contacts: Add your emergency contacts. · Emergency SOS: Set the device to make an emergency call to the preset number
when you press the Side button five times. · Emergency sharing: Set the device to send information, such as your location or your
device’s lower battery notifications, to your emergency contacts for a certain period of time. · Silence notifications while driving: Turn on the Do Not Disturb feature automatically while driving. · Emergency Location Service: Turn on the Emergency Location Service (ELS) feature. · Wireless emergency alerts: Change the settings for wireless emergency alerts. · Earthquake alerts: Turn on the earthquake alert feature. · Unknown tracker alerts: You will receive a notification if an unknown tracker has been detected travelling with you.
Some features may not be available depending on the region or the model.
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Settings
Accounts and backup
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google Account, or transfer data to or from other devices through Smart Switch. On the Settings screen, tap Accounts and backup.
· Manage accounts: Add your Samsung and Google accounts, or other accounts, to sync with.
· Samsung Cloud: Back up your data and settings, and restore the previous device’s data and settings even when you do not have it. Refer to Samsung Cloud for more information.
· Google Drive: Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information. You must sign in to your Google Account to back up data.
· Smart Switch: Open Smart Switch and transfer data from your previous device. Refer to Transferring data from your previous device (Smart Switch) for more information. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is damaged or lost because of an unintended factory data reset.
Samsung Cloud
Back up your device’s data to Samsung Cloud and restore it later.
Backing up data
You can back up your device’s data to Samsung Cloud.
1 On the Settings screen, tap Accounts and backup and tap Back up data under
Samsung Cloud.
2 Tap the switches next to the items you want to back up and tap Back up now.
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Settings
3 Tap Done.
· Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud.
· To check the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup Restore data, and then select a device you want.
Restoring data
You can restore your backup data from Samsung Cloud to your device.
1 On the Settings screen, tap Accounts and backup. 2 Tap Restore data and select a device you want. 3 Tick items you want to restore and tap Restore.
Google
Configure settings for some features provided by Google. On the Settings screen, tap Google.
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Settings
Advanced features
Options
Turn on advanced features and change the settings that control them. On the Settings screen, tap Advanced features.
· Labs: Use new features of the device. · Side button: Select an app or feature to launch using the Side button. Refer to
Setting the Side button for more information. · Multi window: Set how to launch Multi window. You can also configure settings for
Multi window. Refer to Multi window for more information. · Motions and gestures: Turn on the motion feature and configure settings. Refer to
Motions and gestures for more information. · One-handed mode: Turn on one- handed operation mode for your convenience when
using the device with one hand. · Screenshots: Change the settings for screenshots. · Show contacts when sharing content: Set the device to display the people you
contacted on the sharing options panel so that you can share content directly. · Gaming Hub: Turn on the Gaming Hub. Refer to Gaming Hub for more information. · Dual Messenger: Install the second app and use two separate accounts for the same
messenger app. Refer to Dual Messenger for more information. Some features may not be available depending on the carrier or model.
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Settings
Motions and gestures
Turn on the motion feature and configure settings. On the Settings screen, tap Advanced features Motions and gestures.
· Lift to wake: Set the device to turn on the screen when you pick it up. · Double tap to turn on screen: Set the device to turn on the screen by double tapping
anywhere on the screen while the screen is turned off. · Double tap to turn off screen: Set the device to turn off the screen by double
tapping an empty area on the Home screen or the locked screen. · Alert when phone picked up: Set the device to alert you if you have missed calls or
new messages when you pick up the device. This feature may not work if the screen is turned on or the device is not on a flat surface.
· Turn over to mute: Set the device to mute certain sounds by using motions or gestures.
· Pick up phone to call: Set the device to make a voice call by picking up and holding the device near your ear when messages or contact details are on the screen.
· Finger sensor gestures: Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor. This feature is not available when the sensor is detecting your fingerprint. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors.
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Settings
Dual Messenger
Install the second app and use two separate accounts for the same messenger app.
1 On the Settings screen, tap Advanced features Dual Messenger.
Supported apps will appear.
2 Tap the switch of an app to install the second app.
The second app will be installed. The second app’s icon will be displayed with .
Second app
· The Dual Messenger feature may not be available depending on the app. · Some features of the app may be limited for the second app.
Uninstalling a second app 1 On the Settings screen, tap Advanced features Dual Messenger. 2 Tap the switch of the app you want to uninstall and tap Uninstall.
All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted.
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Settings
Digital Wellbeing and parental controls
Check the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.
· Screen time goal: Set goals for how much you use your device a day. · App timers: Limit the daily usage time for each app by setting a timer. When you
reach the limit, the app will be turned off and you cannot use it. · Driving monitor: Turn on the driving monitor to monitor the amount of the time you
use your device while driving. · Walking monitor: Turn on the walking monitor to monitor the amount of time you
use your device while walking. · Volume monitor: Turn on the volume monitor to protect your hearing. · Parental controls: Manage your children’s digital use.
Device care
Introduction
The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also optimise the device.
Optimising your device
On the Settings screen, tap Device care Optimise now. The quick optimisation feature improves device performance through the following actions.
· Closing apps running in the background. · Managing abnormal battery usage. · Scanning for crashed apps and malware.
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Settings
Battery
Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by turning on power saving features. On the Settings screen, tap Device care Battery. Refer to Battery for more information.
Storage
Check the status of the used and available storage. On the Settings screen, tap Device care Storage. To delete files or uninstall apps that you do not use anymore, select a category. Then, touch and hold, or select, an item and tap Delete or Uninstall.
· The actual available capacity of the internal storage is less than the specified capacity because the operating system and default apps occupy part of the storage. The available capacity may change when you update the device.
· You can check the available capacity of the internal storage in the Specification section for your device on the Samsung website.
Memory
On the Settings screen, tap Device care Memory. To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now.
App protection
Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device care App protection Scan phone.
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Settings
Performance
On the Settings screen, tap Device care. · Auto optimisation: Perform auto optimisation by closing background apps or cleaning up memory, to keep the device running in its best condition. Tap Auto restart to set the device to restart automatically when performance issues are detected or at a time you set.
Additional care
On the Settings screen, tap Device care. · Software update: Update your device’s software through the firmware over-the-air (FOTA) service. You can also schedule software updates. · Diagnostics: Test your device using Samsung Members. · Maintenance mode: Turn on maintenance mode to protect your privacy while someone else is using your device, such as when you send it for repairs.
Apps
Manage the device’s apps and change their settings. You can check the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps.
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Settings
General management
Customise your device’s system settings or reset the device. On the Settings screen, tap General management.
· Language: Select device languages. Refer to Adding device languages for more information.
· App languages: Select the language you want to use for each app. · Text-to- speech output: Change the settings for text-to-speech features used when
TalkBack is turned on, such as languages, speed, and more. · Date and time: Access and alter the settings to control how the device displays the
time and date. If the battery remains fully discharged, the time and date is reset.
· Samsung Keyboard settings: Change the settings for the Samsung Keyboard. · Keyboard list and default: Select a keyboard to use by default and change the
keyboard settings. · Physical keyboard: Change the settings for an external keyboard. · Mouse and trackpad: Change the settings for an external mouse or trackpad. · Passwords, passkeys, and autofill: Change your preferred service or manage all
services for passwords, passkeys, and autofill. · Reset: Reset your device’s settings or perform a factory data reset. · Contact us: Ask questions or check the frequently asked questions.
Adding device languages
You can add languages to use on your device.
1 On the Settings screen, tap General management Language Add language.
To check out all the languages that can be added, tap All languages.
2 Select a language to add.
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3 To set the selected language as the default language, tap Set as default. To keep the
current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, select the language you want and tap Apply. If an app does not support the default language, the next supported language in the list will be used.
Accessibility
Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility.
· Recommended foryou: Check the accessibility features you are currently using and check other recommended features.
· Vision enhancements: Customise the settings to improve accessibility for visually impaired users.
· TalkBack: Turn on TalkBack, which provides voice feedback. To check help information to learn how to use this feature, tap Settings Tutorial and help.
· Hearing enhancements: Customise the settings to improve accessibility for users with hearing impairment.
· Interaction and dexterity: Customise the settings to improve accessibility for users who have reduced dexterity.
· Advanced settings: Configure settings for Direct access and notification features. · Installed apps: Check out accessibility services installed on the device. · About Accessibility: Check the Accessibility information. · Contact us: Ask questions or check frequently asked questions.
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Settings
Software update
Update your device’s software through the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update.
· Download and install: Check for and install updates manually. · Auto download overWi-Fi: Set the device to download updates automatically when
connected to a Wi-Fi network. · Last update: Check out information about the last software update.
If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.
Security updates information
Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
Remote support
If you have any questions or technical problems with your device, you can get help through the remote support service. On the Settings screen, tap Remote support.
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Settings
About phone
Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit.
· Status information: Check out various device information, such as the SIM card status, Wi-Fi MAC address, and serial number.
· Legal information: Access legal information related to the device, such as safety information and the open source licence.
· Software information: Access the device’s software information, such as its operating system version and firmware version.
· Battery information: Check out the device’s battery status and information.
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Usage notices
111

Usage notices
Precautions for using the device
Please read this manual when using the device to ensure safe and proper use. · Descriptions are based on the device’s default settings. · Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. · The device may require a connection to a Wi-Fi or mobile network when using some apps or features. · Content (high quality content) that requires high CPU and memory usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. · Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. · Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly. · Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media. · You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature. · Default apps that come with the device are subject to updates and may no longer be supported without prior notice. · Modifying the device’s operating system or installing software from unofficial sources may result in device malfunctions and data damage or loss. These actions are violations of your Samsung licence agreement and will void your warranty.
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Usage notices
· You can see the touch screen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Because of the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting. It is recommended not to use fixed graphics on part or all of the touch screen for extended periods and turn off the touch screen when not using the device. You can set the touch screen to turn off automatically when you are not using it. Open Settings, tap Display Screen timeout, and then select the length of time you want the device to wait before turning off the touch screen. To set the touch screen to automatically adjust its brightness based on the surrounding environment, open Settings, tap Display, and then tap the Adaptive brightness switch to turn it on.
· Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can check out the FCC ID of the device. To access the FCC ID, open Settings and tap About phone Status information. If your device does not have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its territories and may only be brought to the U.S. for the owner’s personal use.
· Your device contains magnets. Keep it away from credit cards, implanted medical devices, and other devices that may be affected by magnets. In the case of medical devices, keep your device more than 15 cm apart. Stop using your device if you suspect any interference with your medical device and consult your physician or your medical device manufacturer.
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Usage notices
Instructional icons
Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information
Notes on package contents and accessories
Refer to the quick start guide for package contents. · The items supplied with the device and any available accessories may vary depending on the region or carrier. · The supplied items are designed only for this device and may not be compatible with other devices. · Appearances and specifications are subject to change without prior notice. · You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. · Use Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. · Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.
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Usage notices
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charging speed may decrease or the charger may stop charging.
Do the following when the device heats up:
· Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
· If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsungapproved one.
· When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up because of increased battery consumption. Close any running apps and do not use the device for a while. Refer to the following examples of situations in which the device may overheat.
· During the initial setup after purchase or when restoring data · When downloading large files
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Usage notices
· When using apps that require more power or using apps for extended periods When playing high-quality games for extended periods When recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to a TV
· While multitasking (or, when running many apps in the background) When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app
· When using large amount of data for syncing with the cloud, email, or other accounts · When using a navigation app in a car while the device is placed in direct sunlight · When using the mobile hotspot and tethering feature · When using the device in areas with weak signals or no reception · When charging the battery with a damaged USB cable · When the device’s multipurpose jack is damaged or exposed to foreign materials,
such as liquid, dust, metal powder, and pencil lead · When you are roaming
Do the following when the device heats up:
· Keep the device updated with the latest software. · Conflicts between running apps may cause the device to heat up. Restart the
device. · Turn off the Wi-Fi, GPS, and Bluetooth features when not using them. · Close apps that increase battery consumption or that run in the background
when not in use. · Delete unnecessary files or unused apps. · Decrease the screen brightness. · If the device overheats or feels hot for a prolonged period, do not use it for a
while. If the device continues to overheat, contact a Samsung Service Centre or an authorised service centre.
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Usage notices
Precautions for device overheating
If you begin to feel uncomfortable because of the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.
· If the device overheats, the screen brightness, the screen refresh rate, and the performance speed will be limited to lower the device’s temperature. Even if the battery charging indicator icon appears, charging may be slow. When charging stops because of a rise in the device’s temperature, the battery indicator icon will blink.
· If the device reaches a certain temperature, a warning message will appear to prevent device failure, skin irritation and damage, and battery leakage. Running apps will be closed and all calling and other features will be limited, except for emergency calls, until the device cools down.
· If the second message appears because of a further increase of the device’s temperature, the device will turn off. Do not use the device until the device’s temperature is within the recommended operating temperature range. If the second warning message appears during an emergency call, the call will not be disconnected by a forced termination. Recommended operating temperature range The device’s recommended operating temperature is between 0 °C to 35 °C. Using the device outside of the recommended temperature range may damage the device or reduce the battery’s lifespan.
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Usage notices
Precautions for operating environment
Your device may heat up because of the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
· Do not store your device in very cold or very hot temperatures. · Do not expose your device to direct sunlight for extended periods. · Do not use or store your device for extended periods in very hot areas, such as inside
a car in the summertime. · Do not place the device in any areas that may overheat, such as on an electric
heating mat. · Do not store your device near or in heaters, microwaves, hot cooking equipment, or
high pressure containers. · Do not use a cable whose covering is peeled off or damaged, and do not use any
charger or battery that is damaged or malfunctioning.
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Appendix
119

Appendix
Troubleshooting
Before contacting a Samsung Service Centre or an authorised service centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device.
When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:
· Password: When the device lock feature is turned on, you must enter the password you set for the device.
· PIN: When using the device for the first time or when the PIN requirement is turned on, you must enter the PIN supplied with the SIM or USIM card. You can turn off this feature by using the Lock SIM card menu.
· PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your carrier.
· PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your carrier.
Your device displays network or service error messages
· When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.
· You cannot access some options without a subscription. For more information, contact your carrier.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.
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Appendix
The touch screen responds slowly or improperly
· If you attach a screen protector or optional accessories to the touch screen, the touch screen may not function properly.
· If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.
· The touch screen may malfunction in humid conditions or when exposed to water. · Restart your device to clear any temporary software problems. · Ensure that your device software is updated to the latest version. · If the touch screen is scratched or damaged, visit a Samsung Service Centre or an
authorised service centre.
Your device freezes or encounters a fatal problem
Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre or an authorised service centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side button and the Volume Down button simultaneously for more than 7 seconds to restart it.
Resetting the device
If these methods do not solve your problem, perform a factory data reset. Open Settings and tap General management Reset Factory data reset Reset Delete all. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.
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Appendix
Calls are not connected
· Ensure that you have accessed the right cellular network. · Ensure that you have not set call barring for the phone number you are dialling. · Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
· Ensure that you are not covering the bui

References

• Samsung Account
• security.samsungmobile.com
• SmartThings Find
• 三星電子 香港 | 智能手機 | 電視 | 雪櫃 洗衣機
• Smart Switch | 手機應用程式與服務 | 三星電子 香港

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